Hilton Charlotte University Place

Reviewer: Not provided on Fri 21 Jan 2011 rated 10 out of 10.

Nice view of the Lake. Broadwalk for strolling to shopping dining area was very nice. The pool is seasonal but look great for summer.

Positives: Great view wonderful Hilton Honors lounge.

Negatives: Hotel lobby staff did not immediately tell me about the Hilton Honors lounge.

Reviewer: Not provided on Fri 20 Aug 2010 rated 8 out of 10.

Hotel was nice for the price. Being a Hilton I thought the food & beverage service would be better.

Positives: Room was comfortable.

Negatives: Price for food & beverage were a little high for the service received.

Reviewer: Not provided on Mon 26 Jul 2010 rated 10 out of 10.

Great place to stay, beautiful surroundings, waterfront boardwalk, and shopping strip across pond.

Positives: Everything.

Negatives: There was nothing I did not like.

Reviewer: Not provided on Sun 04 Jul 2010 rated 9 out of 10.

Excellent place to stay with nice in-hotel facilities and located across a man-made lake from a shopping center with several choices of restaurants.

Positives: Clean, spacious room with nice facilities in good location.

Negatives: Liked the hotel overall.

Reviewer: Not provided on Mon 05 Apr 2010 rated 1 out of 10.

Stayed in the hotel on previous visits to NC. Enjoyed my previous stays, especially the location and availability of lake and restaurants and the decor of the room. In Jan. 2007, my last visit to this hotel, I stayed on the executive floor as a Hilton Gold member, for the weekend. On my last day, I started itching and was diagnosed with bed bug bites when I returned home. The response from the staff was very poor.

Positives: Location, decor and restaurant.

Negatives: Bed bugs in room and response of staff.

Reviewer: Not provided on Sat 01 Aug 2009 rated 7 out of 10.

The hotel was a little "busy" for our family, having more of a business traveler feel. The rooms were very clean and well appointed. Our view left something to be desired, however. Lots of eating options nearby. A good location, but our kids like to use the exercise room; we didn't feel comfortable letting them use the equipment (treadmills) because enough adults were coming and going and we thought they might get annoyed a 9-year old was using some of the equipment.

Positives: Person who checked us in was Extremely friendly and personable.

Negatives: Felt a little "busy" - see below.

Reviewer: Not provided on Sun 24 May 2009 rated 9 out of 10.

I strongly recommend this facility to any and all travelers.

Positives: The workout facilities were excellent and the location is perfect.

Negatives: The birds in the trees in the parking lot made a mess of the car. Will not park next to a tree next time.

Reviewer: Not provided on Sat 25 Apr 2009 rated 10 out of 10.

I definitely enjoyed my stay. I would recommend the Hilton to friends.

Positives: Beautiful room. Friendly staff.

Negatives: You had to pay to watch television!

Reviewer: Not provided on Mon 23 Mar 2009 rated 10 out of 10.

This was a very nice, clean hotel conveniently located off of the interstate near Charlotte. It was also convenient to several eating and shopping areas.

Positives: The staff was friendly and helpful, and the room was comfy and clean!

Negatives: There was a dripping noise that was rather loud.

Reviewer: Not provided on Thu 19 Feb 2009 rated 10 out of 10.

It was good they should have refrigerates in all rooms. If your not going to have them then have bottled water in pop machines.

Positives: Convenient and clean.

Negatives: The room I had was next to the laundry room or something noises all night long plus no refrigerate in room also the pop machine down the hall way had.

Reviewer: Not provided on Fri 21 Nov 2008 rated 9 out of 10.

The hotel was ideally located, easy to get to with plenty of eating choices nearby. The facilities were clean and comfortable, plenty of desk space in the room, good lighting, and steady internet access. The staff was accommodating, allowing late check out without hesitation. Great stay!

Positives: The room was one of the most comfortable for a business traveler that I have ever stayed in.

Negatives: The elevators were very slow.

Reviewer: Not provided on Thu 13 Nov 2008 rated 9 out of 10.

The hotel was great! A wonderful value and large clean room!

Positives: Room view of waterfront.

Negatives: No free continental breakfast.

Reviewer: Not provided on Wed 01 Oct 2008 rated 10 out of 10.

I have never stayed at a Hilton before and after my experience in Charlotte, I only want to stay at hotels of this caliber. The hotel was beautiful. The rooms were spotless. The staff was friendly yet professional and they greeted me with a smile.

Positives: Very clean and fresh smelling.

Negatives: NA

Reviewer: Not provided on Sat 13 Sep 2008 rated 7 out of 10.

We wish we would have stayed here the first 2 nights we were in Seattle also. Great Hotel.

Positives: Wonderful beds and pillows; very quiet facilities.

Negatives: Bad high speed internet connection, no free breakfast.

Reviewer: Not provided on Wed 10 Sep 2008 rated 7 out of 10.

I was upgraded to the Hilton which is a three star property. I would prefer a 2.5 star property that has better wireless internet and free breakfast. The hotel was very clean and the room was comfortable. Nice flat screen TV. Also, the front desk refused to rent me a roll-away bed because they claimed you could only have three occupants in a room if there was one bed in it. Overall, everything worked out fine.

Positives: Wonderful beds and pillows. Quiet.

Negatives: Internet was slow and inconsistent. No free breakfast.

Reviewer: Not provided on Tue 09 Sep 2008 rated 9 out of 10.

Overall great stay.

Positives: Great area, great view and was comfortable.

Negatives: Could not smoke.

Reviewer: Not provided on Sun 07 Sep 2008 rated 9 out of 10.

This hotel was conveniently located and very clean. The rooms were a good size.

Positives: They accommodated us when looking for a microwave.

Negatives: Younger children took over the exercise room.

Reviewer: Not provided on Thu 04 Sep 2008 rated 10 out of 10.

Would stay here again if the price was in our price point. The room was spacious and attractively decorated. The hotel was convenient to shopping, restaurants and a walking path. I would definitely recommend it to others.

Positives: The room was beautiful. Did not have the standard "hotel" feel. Enjoyed the little extras that were complimentary.

Negatives: Noise from the hallway was not well insulated.

Reviewer: Not provided on Thu 04 Sep 2008 rated 9 out of 10.

This hotel has great bonus amenities nearby. We were able to save some gas by spending time on the boardwalk; walking around the lake, paddle boat ride and local restaurants and bars. Only thing we could find wrong with the hotel was the fact that that weekend there was a family reunion and two wedding ceremonies. In other words the hotel was busy.

Positives: Walking distant to shops, restaurants, and man-made lake with walking trails; saved gas by exploring and enjoying the nearby bonus hotel amenities.

Negatives: None.

Reviewer: Not provided on Wed 03 Sep 2008 rated 10 out of 10.

The Hilton at University Place is a diamond amongst cubic zirconia's. I enjoyed my stay from the moment I walked through the front door.

Positives: Professional staff, and the rooms were lovely.

Negatives: I can't, everything was great.