Hilton Charlotte Uptown

Reviewer: Not provided on Tue 13 Sep 2011 rated 8 out of 10.

Nice hotel, I would stay there again.

Positives: Location.

Negatives: Could have been a little cleaner.

Reviewer: Not provided on Tue 30 Aug 2011 rated 9 out of 10.

It was a romantic getaway for me and my husband. We live in the same town where we rented the room. It was 4 star and the first time we stayed in a 4 star. Very impressed that it was so clean.

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Positives: It was clean from top to bottom and I didn't have to bring my own sheets or disinfectant to clean.

Negatives: The parking fee of $18.00 and no pool was available at the hotel. Had to pay for the YMCA.

Reviewer: Not provided on Tue 30 Aug 2011 rated 9 out of 10.

I thought the hotel was absolutely amazing for the price we paid. Everything about it was beautiful.

Positives: I was just amazed with how nice the hotel was for the price - and right in the heart of the city. It made everything so convenient.

Negatives: To get to the parking area and back to the hotel was quite a debacle.

Reviewer: Not provided on Tue 19 Jul 2011 rated 10 out of 10.

Great staff. Easy check in. Accommodating of all my requests. Great all-around experience. I can't really fault anything about the stay except that parking is tight and somewhat expensive.

Positives: Great location. Proximity to an amazing YMCA is a huge plus too.

Negatives: Somewhat dark hallways. Would be nice to &quot;liven them up&quot; somehow.

Reviewer: Not provided on Mon 16 May 2011 rated 6 out of 10.

Hotel entrance and lobby area are nice and spacious. Rooms were average. This hotel is attached to a business center so most of the co-joining places were closed outside of business hours, which is primarily the time spent on vacation or in a hotel. It is conveniently located near city center and Charlotte Bobcats arena, which is a pretty upbeat part of the city. I was very upset that this hotel advertises pool and fitness center as part of their amenities, however they are simply located within proximity to the YMCA where one would have to go if desiring a fitness center or a pool. The YMCA still charges daily rates to patrons does not provide anything special to the hotel guests. Furthermore, this fitness center is located in a business office building, and is open primarily during work hours as a convenience to the employees of that building. They were not even open on Sunday and had very limited hours on Saturday. So very frustrated with the fact that the hotel lists this as a hotel amenity, which it is clearly not.

Positives: Friendly staff and nice entrance/lobby.

Negatives: Very upset that &quot;fitness center&quot; &amp; &quot;pool&quot; was advertised as an amenity, however was not included.

Reviewer: Not provided on Tue 19 Apr 2011 rated 10 out of 10.

Excellent. Highly recommend.

Positives: Excellent location. Staff very friendly and helpful.

Negatives: Understaffed at the concierge.

Reviewer: Not provided on Thu 03 Feb 2011 rated 2 out of 10.

The people at the desk were cold and unfriendly. I reported the tub malfunction and no one came to fix it. 4 of us were forced in a room with 1 bed for 2 nights and I always had to ask for towels because they only gave us 2 sets! The water out of the faucet was yellow and I had to let it run for quite some time before I could get clean water.

Positives: It was close to the convention center where we were attending a cheer competition.

Negatives: Quality of bathtub and water sucked. No vending for a soda and no refrigerator if you wanted to keep on cold. Not everyone drinks coffee!

Reviewer: Not provided on Wed 19 Jan 2011 rated 9 out of 10.

We stayed here for a weekend away and it was fantastic. It's 2 blocks from the EpiCenter, and smack in the middle of the city. Walking distance to just about everywhere!

Positives: The modern atmosphere and location in center city.

Negatives: Some small, barely noticeable stains on the lampshade and pillowcase.

Reviewer: Not provided on Tue 04 Jan 2011 rated 9 out of 10.

ESPN was not available all day Friday for viewing of bowl games.

Positives: Location to our activities.

Negatives: We were in a handicap room with no shower head. Only a hand held personal shower.

Reviewer: Not provided on Mon 13 Sep 2010 rated 3 out of 10.

I had no hot water in the morning. Besides that it was clean, convenient and modern.

Positives: The desk space and the work area was large.

Negatives: Expensive parking and had to pay for Internet.

Reviewer: Not provided on Mon 30 Aug 2010 rated 9 out of 10.

This hotel has a great location and the decor is beautiful.

Positives: Ambience was excellent. Very friendly staff.

Negatives: The bathroom could have been cleaner.

Reviewer: Not provided on Tue 20 Jul 2010 rated 5 out of 10.

I expected a hotel of this purported calibre to be able to recover a laptop cord that I left in my room. Especially when I reported it missing to lost and found within 24 hours of departure. I'll be trying the nearby Marriott next time.

Positives: Location and appointments.

Negatives: Lost a laptop power cord that I left in the room.

Reviewer: Not provided on Sat 26 Jun 2010 rated 10 out of 10.

Everyone was courteous and helpful; the accommodations were so excellent that I danced around the room.

Positives: The upgrade was pretty cool when rooms had been overbooked.

Negatives: I liked everything.

Reviewer: Not provided on Tue 22 Jun 2010 rated 8 out of 10.

Clean rooms, newly renovated and very business directed. Nothing really stand out more like a 3+star experience.

Positives: Clean and easy to check-in.

Negatives: Felt like a business person not a four star.

Reviewer: Not provided on Tue 13 Apr 2010 rated 5 out of 10.

The hotel was modern, the room was recently remodeled and had a great LCD TV on the wall, the beds were comfortable, and everything looked nice.

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Positives: Great location and lobby area, modern rooms.

Negatives: Terrible for families. Everything costs extra and including pool.

Reviewer: Not provided on Tue 16 Feb 2010 rated 1 out of 10.

We will not be staying here again. Did not realize how pricey the parking garage would be. I thought that should have been included with the rate. We were first given a room that was dirty and looked like people were still staying in. Fortunately, the very busy front desk person fixed it quickly. Also, there are no vending machines in this hotel as it seem they want you to buy $4.50 from the restaurant or room service. That was very disappointing. I will bring water with me from now on just in case! Also, we arrived very late due to a snow storm and kept being woken up in the morning to slamming doors. Don't know if this was housekeeping or guests, but it was very aggravating. Will not be staying here again.

Positives: Flat screen TV.

Negatives: $18 Parking, no vending machines, slamming doors in morning.

Reviewer: Not provided on Wed 23 Dec 2009 rated 6 out of 10.

Nice staff. Great location. The bed was terribly uncomfortable.

Positives: Location.

Negatives: Bedding was horrible.

Reviewer: Not provided on Tue 01 Dec 2009 rated 9 out of 10.

Very nice, comfortable, decor was good, and hospitality was good.

Positives: The bathroom and flat screen TV.

Negatives: Non accessibility from garage to hotel lobby.

Reviewer: Not provided on Wed 21 Oct 2009 rated 10 out of 10.

The hotel was clean. The staff was pleasant. My room was very nice. I loved the furniture. The bed was very comfortable. I also loved the fact that you can control the temperature in the room. My stay was very comfortable. The room service was excellent.

Positives: The room was clean. Room service was excellent. The staff at the hotel were pleasant.

Negatives: One of the telephone jacks in my room had a shortage. Other than that I enjoyed my stay.

Reviewer: Not provided on Thu 15 Oct 2009 rated 10 out of 10.

I was extremely pleased overall with the property. My only issue was that Wi-Fi was not included per my booking class / room rate. Only certain rooms and rates get this, all others pay $9.95 per day - even though the Guest Directory gives conflicting information and instructions. Also, I was a little worried that the guest floors were not secure. Anyone, whether a hotel guest or not, could access guest room floors, which seems somewhat out of step with contemporary standards at hotels of this class and higher, especially located in a downtown area.

Positives: The beds were remarkably comfortable.

Negatives: Wi-Fi access is not free for all rooms / rates / booking classes.

Reviewer: Not provided on Thu 17 Sep 2009 rated 8 out of 10.

Nice and clean hotel.

Positives: It's proximity to the bank of America stadium and great dining downtown within walking distance.

Negatives: The down comforter and pillows. I am allergic to feathers!

Reviewer: Not provided on Thu 17 Sep 2009 rated 6 out of 10.

Rooms are nice if that is all you plan on doing inside the hotel. There is basically no lobby and very cold feeling uncomfortable feeling in restaurant bar area. Staff in restaurant were very very slow and under trained and very expensive. Recommend eating out for every meal.

Positives: Room and staff were very nice.

Negatives: The food services was horrible in breakfast restaurant.

Reviewer: Not provided on Tue 18 Aug 2009 rated 10 out of 10.

This hotel exceeded my expectations. It was clean and very comfortable as well as located conveniently. I will stay there again!

Positives: It was very clean!

Negatives: I wish it would have included breakfast with my stay.

Reviewer: Not provided on Fri 12 Jun 2009 rated 7 out of 10.

Had to empty my trash. Location was great!

Positives: Location.

Negatives: Staff and no consistency in lounge rules.

Reviewer: Not provided on Tue 02 Jun 2009 rated 9 out of 10.

This was a great hotel. The room was very modern and well equipped for computers. The<BR/>only drawback was no bathrobe so one had to get dressed for room service.

Positives: Modern room.

Negatives: No bathrobe.

Reviewer: Not provided on Wed 20 May 2009 rated 8 out of 10.

Overall good.

Positives: Location to downtown Charlotte.

Negatives: Price for parking.