Courtyard

Reviewer: Not provided on Thu 21 Apr 2011 rated 10 out of 10.

What a fun trip. The hotel exceeded our expectations. Was concerned about the location but it was perfect. We parked our car and didn't use it till we were headed home. The staff were so very helpful.

Positives: The location, the staff and

Negatives: Nothing

Reviewer: Not provided on Thu 17 Feb 2011 rated 4 out of 10.

Hotel was nice. It is just too bad the air doesn't work in the middle of the night. Was so hot we could not sleep.

Positives: Bed was comfortable and linens were nice.

Negatives: Apparently the air is turned off during the night. The room was so stuffy we could not sleep. Very disappointing as my son had surgery, they next morn.

Reviewer: Not provided on Thu 17 Feb 2011 rated 5 out of 10.

Great hotel.

Positives: Safe, very convenient, and great atmosphere.

Negatives: Nothing other than the only having one bed.

Reviewer: Not provided on Wed 17 Nov 2010 rated 9 out of 10.

This was a great hotel! We stayed for two nights to see a concert. The location was amazing! We were in walking distance to many bars, restaurants, and entertainment! All of the staff down to the maids were so polite! If I can, I will stay in this hotel when I stay in Charlotte again.

Positives: Staff very friendly. Rooms clean. Great location!

Negatives: The room was a bit small with not a very good veiw.

Reviewer: Not provided on Tue 16 Nov 2010 rated 3 out of 10.

We had to pay too much for comfortable room with significant inconveniences and hidden fees! I would not stay at this hotel again without significant rate reduction.

Positives: Room was clean & comfortable.

Negatives: Check in lobby was being remodeled making check in confusing & inconvenient. Parking was chargeable.

Reviewer: Not provided on Wed 27 Oct 2010 rated 8 out of 10.

Great hotel in a great neighborhood. Parking $10 a day was very reasonable. Rooms spacious and clean. Restaurant breakfast was not bad and not terribly overpriced ($12.99?)compared to other hotels we've stayed in.

Positives: Front desk staff were very friendly at (very late) check in.

Negatives: Fire Alarm at 2:30 am -- Not their fault.

Reviewer: Not provided on Thu 24 Dec 2009 rated 10 out of 10.

We have stayed in this hotel before and as always, our stay was very pleasant and we will continue to choose The Courtyards for future visits as well.

Positives: Clerk at check-in and throughout our stay was great and made our experience, even better than expected!

Negatives: The ice machine was a little too far from the room, but only because the pool was closed.

Reviewer: Not provided on Thu 30 Jul 2009 rated 10 out of 10.

The location is perfect for all needs, and the EpiCenter is a block away which provides entertainment to suit all needs.

Positives: The Front Desk Staff was knowledgeable of the area.

Negatives: The house keeping did not come until 4pm on the first day.

Reviewer: Not provided on Tue 10 Feb 2009 rated 10 out of 10.

Short interior walk to Wachovia I and II is great. Highly recommend it for business. Very clean and spacious rooms.

Positives: Centrally Located to Both Banks, Restaurants and Entertainment

Negatives: NA

Reviewer: Not provided on Wed 12 Nov 2008 rated 3 out of 10.

$10 per day charge to park in the hotels garage. No continental breakfast offered shower was stained and dirty shower head was rusted and about to fall off front desk was unapologetic.

Positives: Location, right in the heart of Charlotte.

Negatives: Room was in poor condition, several addtl cost items which we felt should have been included, staff was not helpful.

Reviewer: Not provided on Mon 10 Nov 2008 rated 7 out of 10.

The staff was very nice. The hotel is fairly expensive and nice for business, but not for families. There is nothing to do in downtown Charlotte. The food is nothing to write home about either.

Positives: Staff.

Negatives: Too expensive.

Reviewer: Not provided on Tue 05 Aug 2008 rated 10 out of 10.

This was a great hotel right in the mix of everything in downtown Charlotte. The staff was very friendly and easy to work with. My cell phone died and they pulled out a box of left chargers and gave me one that fit my cell phone. It was very easy to park and leave at our convenience.

Positives: The room, pool, hotel bar, and parking was easy.

Negatives: Swiping card for elevator.

Reviewer: Not provided on Wed 23 Apr 2008 rated 1 out of 10.

When we arrived to check in we were informed that it would cost $10 to park in the parking ramp. We asked if there was an area to park for free and were told that, we can not recommend that because the police can declare a no parking zone and have your car towed. This is fraud! The cost of staying should include the cost of parking. It is my opinion that this particular Mario did this in order to trick us into staying there. I will be calling the Marriott customer care line about this. Marriott should also know that we would have eaten at the hotel restaurant had it not been for the parking charge. Instead we spent $50 elsewhere.

Positives: Room had extra space, not just two beds and four walls.

Negatives: Extra $10 parking fee! Fraud alert!

Reviewer: Not provided on Thu 08 Nov 2007 rated 9 out of 10.

Attractive, comfortable. A little difficult to navigate to the hotel due to the one way streets in charlotte.

Positives: Tea available in lobby.

Negatives: I was told that it cost $20 to park in the lot for my van. Another person was quoted $10.

Reviewer: Not provided on Wed 29 Aug 2007 rated 8 out of 10.

It was just right for what we needed. We enjoyed the pool, although it was not a large pool. We did not check out the restaurant or hot tub area, but the lobby was very nice looking. Plan to pay 10.00 to park and keep your room key to exit the garage or you'll have to pay 2.00 to get the gate open.

Positives: It was secure and very close to Fuel pizza and night life.

Negatives: the parking situation was a bit odd, not convenient for check in.

Reviewer: Not provided on Thu 02 Aug 2007 rated 10 out of 10.

Exceptional for a 2 1/2 star hotel. Staff treated us like we were staying at a 5 star hotel! Great location with many restaurants within 1-2 blocks! Rooms very nicely decorated and exceptionally clean!! Security was good, except for the impossible tasks of keeping a family union quiet and contained. Very rude guests yelling in hallway at 3:00 a.m.!

Positives: Location great! Rooms very nice!

Negatives: Security tried to keep family reunion quiet and contained, but was impossible with very rude guests at 3:00 in the morning!

Reviewer: Not provided on Mon 30 Jul 2007 rated 8 out of 10.

Good location; secure parking and great breakfast. Great location for downtown activities. Room was clean, and bed was comfortable.

Positives: Within walking distance to downtown activities.

Negatives: Staff upon check-in not overly friendly.

Reviewer: Not provided on Thu 21 Jun 2007 rated 10 out of 10.

Very nice hotel right in the heart of uptown charlotte. The lobby is located at ground level and is attractive and spacious. The staff was helpful and pleasant at all times. Coffee was available 24/7 directly in front of the main elevators, which was nice when I needed a cup on the way out at non-breakfast hours. The room was well appointed and cleans, with plenty of room to spread out and make ourselves comfortable. The only bad thing I have to say about this hotel is that to get to your room from the parking garage (which took up the 2nd through 6th floors), you had to get in an elevator to go to the 1st floor, then get out, cross the lobby and get in *another* elevator to go up past the parking levels to the floors with the guest rooms. That was kind of a pain in the rear. Otherwise, we were extremely happy with our stay.

Positives: Very convenient to uptown area.

Negatives: Getting from the parking garage to the room was a maze of elevators.

Reviewer: Not provided on Mon 04 Jun 2007 rated 8 out of 10.

Clean rooms, great location, and very convenient.

Positives: Location.

Negatives: Staff was not rude but not very friendly.

Reviewer: Not provided on Fri 11 May 2007 rated 9 out of 10.

It was a very nice hotel; well maintained. The staff was very helpful. We would return.

Positives: Nice room, comfortable bed, and conveniently located.

Negatives: Extra charge for parking.

Reviewer: Not provided on Tue 13 Mar 2007 rated 7 out of 10.

Nice hotel in a convenient location. However, the $10.00 charge for overnight parking is ridiculous. Hotels should provide free parking for their paying guests!

Positives: Location.

Negatives: Changed $10 for parking-what a rip-off!

Reviewer: Not provided on Sat 03 Mar 2007 rated 8 out of 10.

Excellent and convenient. Disappointed that I had to pay for a small breakfast buffet.

Positives: Convenient.

Negatives: I had to pay for a breakfast buffet - most of my stays include breakfast.

Reviewer: Not provided on Wed 28 Feb 2007 rated 10 out of 10.

This was a great value. We have come to love courtyard mar riots. We love the beds and no-smoking atmosphere, the nice public places, and the friendly/helpful staff.

Positives: The beds were wonderful.

Negatives: Everything was great.

Reviewer: Not provided on Fri 19 Jan 2007 rated 4 out of 10.

We passed on the embassy suites, where the rest of our group was staying, in order to be closer to the convention center where my children were tending a cheerleading competition. The extras such as parking and the buffet caused us to have to pay about 30% more than the rest of the group that stayed at embassy suites, where they didn't have to pay for parking and breakfast, made to order, was complementary. Unless traveling for business, I would not choose this hotel again.

Positives: Bathrooms were small but very attractive.

Negatives: Did not like paying extra for parking. Did not like paying extra (50 person) for breakfast buffet.

Reviewer: Not provided on Tue 16 Jan 2007 rated 10 out of 10.

This hotel is beautifully set in a very nice place in the city. Easy to access and great view! The inside is very modern and has great use of space. Hotel staff very appealing and easy to work with. Loved it 10 times over!

Positives: The hotel staff gave me a curtsey call when I checked in to make sure everything was fine.

Negatives: Parking not the greatest exits or pay.