Omni Charlotte Hotel

Reviewer: Not provided on Fri 02 Sep 2011 rated 9 out of 10.

You could not beat the service and location of this hotel. The pool could use a serious cleaning and they could tone down or turn off the music that blares around the pool. If you bring a pet, note that it is not easy finding a place to relieve your pet nearby. It is a city with no green spaces other than a nearby cemetery.

Positives: The staff was very friendly and helpful, from all departments.

Negatives: The pool was green and falsely advertised as having a bar and had loud music playing at all times.

Reviewer: Not provided on Sat 30 Jul 2011 rated 10 out of 10.

This Hotel was fabulous! We were on a mid-week romantic get away. We opted for an upgrade and also received early check in. Parking is $15-20 a day. The food from room service was very good. Some items were a bit pricey but the dinner menu was less expensive then some of the local restaurants. Many attractions are within walking distance and a local city electric train is nearby free of charge.

Positives: Location! Everything was within walking distance.

Negatives: All the stores at the sky mall close at 5pm.

Reviewer: Not provided on Sun 15 May 2011 rated 7 out of 10.

Not in the room much, but when I was, there wasn't enough outlets in the room to plug up computers and printers and still use the lamps!!! I was not informed of the price for valet parking. The room was comfortable when I was there.

Positives: Did not spend too much time in the room. Bed in comfortable.

Negatives: Not enough outlets!

Reviewer: Not provided on Wed 13 Apr 2011 rated 5 out of 10.

Nice lobby great look from the outside swimming & fitness center was a plus....not impressed with rooms or amenities.

Positives: Great location, good parking underground for good rate.

Negatives: Rooms not spacious at all & a bit small for a 4star not pleased that there are no microwaves or fridge in room for a 4star needs serious upgrade.

Reviewer: Not provided on Mon 04 Apr 2011 rated 1 out of 10.

Checked into my room about 4pm and then came back to my room about 10pm and it smelled of smoke, I called to see if I could move my room and was told no, but housekeeping could clean the room, but I would need to leave for an hour! Nice!

Positives: Checking out!

Negatives: If you are a smoker you will like the place!

Reviewer: Not provided on Sun 20 Mar 2011 rated 9 out of 10.

Loved the stay! Wonderful deal!

Positives: Great location!

Negatives: Elevators need upgrades.

Reviewer: Not provided on Sat 05 Mar 2011 rated 10 out of 10.

Great location. The service was extraordinary.

Positives: The service and the convenient location.

Negatives: Parking is a bit funky.

Reviewer: Not provided on Thu 24 Feb 2011 rated 8 out of 10.

Omni is a great location and good deal off priceline but would not stay without the negotiator!

Positives: Attentive staff and great location.

Negatives: Hotel under construction, room seemed cheap.

Reviewer: Not provided on Sat 19 Feb 2011 rated 9 out of 10.

Just a solid overall good experience and that can be hard to find these days hotel wise.

Positives: Clean, centrally located and solid value for the price.

Negatives: Beds were hard.

Reviewer: Not provided on Tue 01 Feb 2011 rated 10 out of 10.

Great hotel with friendly staff and clean rooms. Parking fee very reasonable at $10.00 per day. Easy access to hotel lobby from base met parking garage. Parking garage well lighted. Plan to use Omni again soon.

Positives: The friendly staff at parking and the front desk.

Negatives: Breakfast was a little high. Buffet was $18.00 - A price of $12.00 may draw more people. I want eat again there.

Reviewer: Not provided on Tue 21 Dec 2010 rated 9 out of 10.

The staff was incredibly helpful and friendly. We had a wonderful stay.

Positives: Fabulous city views.

Negatives: The bathroom was rather small in relation to the rest of the room.

Reviewer: Not provided on Mon 13 Dec 2010 rated 10 out of 10.

Hotel was comfortable and staff was friendly and helpful.

Positives: Very convenient location and close to hall of fame.

Negatives: Don't like paying for internet as most cheap hotels provide it for free.

Reviewer: Not provided on Wed 03 Nov 2010 rated 9 out of 10.

The Charlotte Omni is nestled in downtown Charlotte. Restaurants, theaters, museums, and arenas. The mild vacationer to the business traveler to the extreme partier has options - within walking distance or a short drive. The hotel lobby is quaint, inviting and offers seating that makes one want to sit and just say ahh! The bathrooms are small but the luxuriously comfortable bed makes up for it. Internet service,data port and a central cozy spot make it a nice place to rest,work, sleep or snuggle up and read a book. The extras - the bathrobes are comfortable.

Positives: We enjoyed the view and the location of the hotel. The Ambassador service was great.

Negatives: The parking garage did not accommodate large SUVs.

Reviewer: Not provided on Fri 24 Sep 2010 rated 8 out of 10.

Nice hotel. Needs updating in things like their TV's. Hard to rate a hotel 4 stars with old tube style TV.

Positives: Great location.

Negatives: Old TV's. Room not updated.

Reviewer: Not provided on Fri 13 Aug 2010 rated 8 out of 10.

It's a great hotel. No doubt about that, but I've stayed in nice places, cheaper. The location is excellent, which is why it's so expensive. Star bucks very close by, parking is $15 a day (and you can come and go), very easy to find and get to. Go to Chima to eat! It's expensive but absolutely worth it!

Positives: Excellent location, right downtown and close to everything.

Negatives: Very expensive.

Reviewer: Not provided on Tue 03 Aug 2010 rated 8 out of 10.

Clean, safe environment; Helpful, accommodating (line)staff who handled an issue that we had, far more efficiently than the useless management staff. Hotel is in a great location with quick, easy access to shops, restaurants, etc. Due to very limited parking in the area, you're pretty much stuck with paying the $15.00 per day hotel parking rate.

Positives: Helpful, friendly (line) staff; great location.

Negatives: Amenities! Hotel should note the limited area parking and list their on site parking rate of $15 per day.

Reviewer: Not provided on Sun 18 Jul 2010 rated 10 out of 10.

Excellent service, immaculately clean, very friendly and helpful staff.

Positives: Located near shopping and restaurants.

Negatives: Did not offer airport shuttle.

Reviewer: Not provided on Thu 24 Jun 2010 rated 9 out of 10.

Upscale, middle of town with convenient access to restaurants, arena, and stadium. For Omni select members - there are nice benefits. In uptown area which has adjacent mall, downtown business center and restaurants.

Positives: Location - friendly and helpful staff.

Negatives: Paying for parking.

Reviewer: Not provided on Mon 07 Jun 2010 rated 10 out of 10.

Very nice staff. Great room.

Positives: Close to downtown/venue for concert.

Negatives: Difficult to find parking.

Reviewer: Not provided on Sat 29 May 2010 rated 7 out of 10.

Biggest problem was no flat screen and the bathrooms were extremely small.

Positives: The location couldn't have been better!

Negatives: No flat screen, small bathrooms, floor smelled.

Reviewer: Not provided on Fri 21 May 2010 rated 2 out of 10.

I would never recommend this hotel to anyone. Very disappointed.

Positives: Nothing.

Negatives: Needs to be refurbished desperately.

Reviewer: Not provided on Fri 30 Apr 2010 rated 8 out of 10.

The hotel was nice in the lobby and had an excellent location. The rooms were a bit small- you could tell it was an older hotel that had been redone and scaled up.

Positives: Great bed w/ lots of pillows and pillow choices.

Negatives: My bathroom often smelled like cigarette smoke even though its non-smoking.

Reviewer: Not provided on Mon 12 Apr 2010 rated 7 out of 10.

The staff at hotel were great. The location of hotel was excellent. The rooms were dated. The carpet needed replacing, the beds were hard, the paint was peeling from the ceiling in the bathrooms and the TVs were old.

Positives: Location

Negatives: Rooms were dated.

Reviewer: Not provided on Sun 28 Mar 2010 rated 7 out of 10.

This is an ok hotel, but clearly not a 4-star hotel.

Positives: Staff. Bell stand in particular.

Negatives: Very dated interior, and the bathrooms by front desk were dirty.

Reviewer: Not provided on Mon 15 Mar 2010 rated 7 out of 10.

Nice hotel. I would ask that they have a shuttle to/from airport.

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Positives: Good security measures, clean and attractive rooms.

Negatives: Big convention was going on and people were screaming in the halls at 2:30 am.

Reviewer: Not provided on Tue 23 Feb 2010 rated 9 out of 10.

Clean room and hotel facilities, comfortable cozy bed, staff very friendly and accommodating, nice workout room.

Positives: Comfortable bed and very clean room.

Negatives: Price to park cars, when you are coming from almost 4 hrs away and me and my fianc&eacute; drove..expensive to park two cars for two days.

Reviewer: Not provided on Mon 22 Feb 2010 rated 9 out of 10.

Very nice hotel in a great area of town, beautiful and lots of restaurants.

Positives: Great location and view.

Negatives: No flatscreen and $15 parking.

Reviewer: Not provided on Wed 20 Jan 2010 rated 8 out of 10.

Pretty nice and clean, and people were friendly.

Positives: Cleanliness.

Negatives: The twin beds were not as comfortable as they looked.

Reviewer: Not provided on Thu 31 Dec 2009 rated 9 out of 10.

Great hotel, great location, great staff and service. Very clean. Super convenient. The elevators are the only major negative. Both the ones up to the rooms, and the ones down to the parking garage need to be replaced. They give a bad first impression to an otherwise great hotel. They're slow, ugly and malfunctioned twice during our stay. Very much preferred the Charlotte Omni.

Positives: Great locaiton - great service.

Negatives: Elevators - need to be replaced/updated/repaired.

Reviewer: Not provided on Fri 25 Dec 2009 rated 7 out of 10.

Nice location in downtown. Bed wasn't comfortable at all.

Positives: Location.

Negatives: Bedding was horrible.

Reviewer: Not provided on Mon 14 Dec 2009 rated 10 out of 10.

Very helpful/friendly staff.

Positives: Location.

Negatives: Expensive parking.

Reviewer: Not provided on Sat 28 Nov 2009 rated 10 out of 10.

Great location to TWC Arena and Downtown.

Positives: Location.

Negatives: Please offer room soda and snack fridge key at check in better.