Residence Inn

Reviewer: Not provided on Tue 18 May 2010 rated 8 out of 10.

The hotel was clean and comfortable. It was great for what we needed.

Positives: The location was perfect.

Negatives: Absolutely no view at all.

Reviewer: Not provided on Fri 14 May 2010 rated 6 out of 10.

Hotel was older and had been refurbished to some degree but overall had some age on it. There are nicer/newer hotels in the same location.

Positives: Nice & large room.

Negatives: Hard to get into parking lot - cramped location.

Reviewer: Not provided on Tue 11 May 2010 rated 1 out of 10.

When I saw I would be staying at Residence Inn, I was excited for I enjoy The Courtyard by Marriott, even The Fairfield Inn. The bed was so hard I woke up several times during the night. Never got work done due to the fact, couldn't get on the internet. The front desk kept saying for over 24 hours they would get management to speak with me. Finally, I checked out on Friday instead of Saturday, that I had already paid for. Will never go back again.

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Positives: Very clean, with a small kitchen.

Negatives: The internet was so slow, the bed was hard as a rock, called management never did show up about the problems.

Reviewer: Not provided on Tue 15 Dec 2009 rated 9 out of 10.

We had a great stay at this hotel. I would recommend it.

Positives: Clean and the staff was friendly.

Negatives: No easy visible entrance from highway.

Reviewer: Not provided on Wed 06 Aug 2008 rated 8 out of 10.

It was very nice inside and out. Lots of activities. It would be a great place for an extended stay.

Positives: The room was clean and nice.

Negatives: The breakfast was not what they told us and the cable had problems for 2 days.

Reviewer: Not provided on Sat 02 Aug 2008 rated 9 out of 10.

The front desk employees were warm and friendly. The hotel was conveniently located and 5 minutes from the Verizon Amphitheatre. The room was clean and comfortable with an upgraded kitchen and bath. Very nice for the price.

Positives: I thought the room was clean and quite nice.

Negatives: I had to switch rooms as the TV didn't work.

Reviewer: Not provided on Tue 29 Jul 2008 rated 4 out of 10.

The cleaning staff is horrible. The common areas carpet is pathetic. Half the staff doesn't understand English, so its very difficult to communicate. Repeated requests for service are left unnoticed. A bad place to stay if you have children. They have nothing to do in the hotel. There is no recreational activity at the hotel. The breakfast is so-so. Better a other places.

Positives: Decent rooms.

Negatives: Pathetic service and staff.

Reviewer: Not provided on Mon 12 May 2008 rated 10 out of 10.

Close to my business appointment, friendly service with a can-do attitude to help you. The breakfast was better than most hotels that I have recently stayed and it's free. They never ran out of today's newspapers. Clean rooms with all the accommodations of being at home. Why stay anywhere else.

Positives: Update decor with clean rooms and all the comforts of home.

Negatives: Nothing at all.

Reviewer: Not provided on Wed 23 Jan 2008 rated 10 out of 10.

It was far better than I had expected. Everything looked new, very well maintained and everything you could need was there except for the food of course, but they had a wonderful breakfast every morning, hot and cold. Someone was actually cooking and keeping the containers full with hot foods. I will definitely stay there again.

Positives: Beautiful room, comfortable bed, like a furnished appartment.

Negatives: Well there were some children up above us that kept running around and stomping and we could hear it down stairs, but we didn't complain.

Reviewer: Not provided on Mon 27 Aug 2007 rated 5 out of 10.

Visited GA and stayed in Residence Inn and loved it. Came to Charlotte stayed at Residence Inn hated it. In Charlotte, it's like a trailer park. No elevators, dirty tiled floors, sink stopper did not work. Cleaning lady did not come when we went out. Had to call for maid service and towels. I disliked the hotel so much I checked out with my family and went to a different hotel across the street. I could not stay another night in this place. No one in my family cared for it and we were glad to switch to a different hotel. All kitchen utensils extremely dirty and sticky. Other Residence Inns may earn 3 stars, but not this one. Run! I didn't even want their free breakfast.

Positives: New kitchen appliances.

Negatives: Bugs in tub, not waste baskets in bathroom, no elevator, trailer park setting.

Reviewer: Not provided on Thu 29 Jun 2006 rated 9 out of 10.

Comfortable, convienent (within walking distance)to many restaurants and major roads. Nice pool for the kids but being so close to major streets made it loud at times. Nice room with full size fridge, stove, dishwasher, plates, silverware. Only negative is that I requested extra sheets/blankets for the kids before leaving for an outing. When returned later that night no extras.

Positives: Very convienent to many eateries.

Negatives: Asked for extra sheets/blankets for the kids. Was not accomodated.

Reviewer: Not provided on Fri 31 Mar 2006 rated 9 out of 10.

Great value for the amount of space. Would definitely stay here again.

Positives: Spacious room, full kitchen, fireplace, long counter and mirror in dressing area.

Negatives: Breakfast was ok, nothing special.

Reviewer: Not provided on Mon 26 Sep 2005 rated 8 out of 10.

We were generally pleased with the room except for the fact that the room was not a smoke free room. You could smell the smoke and there was cigarette ash under the edge of the couch.

Positives: Liked the layout of the room.

Negatives: Asked for smoke free room but it was evident that the room was used for smoking.

Reviewer: Not provided on Tue 20 Sep 2005 rated 5 out of 10.

Very poor sofa bed, needs replacement of mattress and no ice machine for guest. Would not stay here again.

Positives: Centrally located to where I wanted to be.

Negatives: 5am trash dumpster p/u both mornings waking me and family.

Reviewer: Not provided on Thu 18 Aug 2005 rated 10 out of 10.

The Resident Inn hotel we stayed at was in an excellent location. We went the the football game. The staff was very professional and helpful. Price was very reasonable for the room we stayed in.... Again, we really enjoyed our stay.

Positives: The young man that worked behind the desk-- excellent job!!!!

Negatives: didn't have hot water in the sink, but they fixed it right away!!!