Holiday Inn Hotel and Suites ( Downtown )

Reviewer: Not provided on Fri 28 Oct 2011 rated 9 out of 10.

Not easy to get into the hotel from the highway but once there everyone was friendly. Bed was harder than I find comfortable.

Positives: Restaurant had good food and service.

Negatives: The bed was hard.

Reviewer: Not provided on Fri 21 Oct 2011 rated 8 out of 10.

Very nice room, friendly staff, convenient location (close to downtown, though not an easy walk). The hotel seemed clean and we enjoyed the complimentary coffee. We were very satisfied overall, I just wish I had known what a "standard" room entailed, and that it had been easier to switch to a room with two queen beds the second night.

Positives: The staff was friendly and the facilities were very satisfactory.

Negatives: I didn't realize a standard room does not include two beds. We had three travelers, so it was a squeeze.

Reviewer: Not provided on Tue 04 Oct 2011 rated 10 out of 10.

The rooms are very stylish and put together well. The hotel is very clean and has an up-to-date mountain home look when you walk in. There are cameras in the hallways for added safety and security. I only stayed one day but I got a good nights sleep. I will add one con though. The rooms above me are way too loud. It's like the ceilings are paper thin.

Positives: It's about a mile from downtown and is conveniently close to all the downtown restaurants and nightlife.

Negatives: The driveway in front of the hotel lobby.

Reviewer: Not provided on Fri 26 Aug 2011 rated 9 out of 10.

Clean, most staff was friendly and helpful. Pool is small.

Positives: Very clean, staff very pleasant.

Negatives: Small pool and hot tub.

Reviewer: Not provided on Mon 01 Aug 2011 rated 9 out of 10.

Beautiful room, clean areas, daily housekeeping. The fridge/microwave in each room is a nice addition, and the Internet's faster than other hotels I've stayed in.

Positives: Very clean, lovely beds.

Negatives: A better view would be nice, but that's rather hard to fix in their present location.

Reviewer: Not provided on Sun 31 Jul 2011 rated 9 out of 10.

The staff were very courteous, hotel very clean.

Positives: The staff, the cleanliness of the hotel.

Negatives: Beds were not not comfortable, well used.

Reviewer: Not provided on Sat 04 Jun 2011 rated 9 out of 10.

Overall a very nice property, good location for easy dining and to attractions. Front desk staff was very informative and the room was very nice, comfortable beds as well as a microwave and fridge.

Positives: Location was very good near many restaraunts and across the street from a grocery store.

Negatives: Our room faced the interstate and there was some traffic noise.

Reviewer: Not provided on Fri 20 May 2011 rated 10 out of 10.

Hotel was great except for the parking and the pool was small, great deal though through Priceline.

Positives: Very clean, like new.

Negatives: Parking

Reviewer: Not provided on Mon 16 May 2011 rated 9 out of 10.

This room was clean and very comfortable. Great amenities for the price.

Positives: The layout of the room was spacious and comfortable. The

Negatives: The ceiling fan in the bathroom sounded like a jet engine.

Reviewer: Not provided on Thu 27 Jan 2011 rated 10 out of 10.

Hotel was clean. There is a covered parking area with elevator service. We were upgraded to a jacuzzi room with a nice view. Front desk personnel were very friendly and helpful.

Positives: Great location. Close to downtown and surrounded by restaurants.

Negatives: No continental breakfast.

Reviewer: Not provided on Thu 20 Jan 2011 rated 10 out of 10.

Perfect, nothing negative about this hotel.

Positives: clean, convenient, spacious, very nicely decorated, comfortable and

Negatives: I loved everything about this hotel.

Reviewer: Not provided on Sun 16 Jan 2011 rated 9 out of 10.

I would highly recommend this hotel for this price, it was an incredible deal. Unfortunately, I was unable to take full advantage of it.

Positives: The room was nicer than I expected and very clean.

Negatives: Because of weather. I needed to check out early and could not be reimbursed.

Reviewer: Not provided on Sun 09 Jan 2011 rated 10 out of 10.

Our stay at this hotel was awesome. There were five of us, two couples and one loner, all staying in one room. Luckily we all like each other. The staff was very accommodating and despite our large numbers, the room was very spacious and comfortable.

Positives: Comfortable, convenient, and appropriately priced. This hotel exceeded my expectations.

Negatives: Lack of a courtyard, no complementary breakfast..

Reviewer: Not provided on Tue 04 Jan 2011 rated 9 out of 10.

Lovely view, Lovely rooms, very clean, helpful staff, good food, lovely lobby. Close to Biltmore. Will stay there again!

Positives: Lovely enviroment, room, lobby, outside, sweet staff.

Negatives: No sign on the street. Was behind another business and was unable to see from the street. Needed some bell people to help with luggage.

Reviewer: Not provided on Wed 08 Dec 2010 rated 10 out of 10.

Staff was very friendly, accommodating, and the rooms were very clean.

Positives: Friendly and accommodating.

Negatives: No complimentary breakfast unlike other Holiday Inns .

Reviewer: Not provided on Wed 24 Nov 2010 rated 7 out of 10.

We were quite pleased with the quality of the hotel. The room was large and nicely decorated with comfortable beds. There was a refrigerator and a microwave in the room. The bathroom was quite nice. It is not really a downtown hotel, though, which is what we had hoped for. The downtown area is about a 5-7 minutes drive.

Positives: Nice large room with a comfortable beds.

Negatives: The hotel was not really in the downtown/ Biltmore area.

Reviewer: Not provided on Fri 04 Jun 2010 rated 5 out of 10.

Very nice hotel, super friendly staff. Parking is tight - most areas are for nearby restaurants only. The room was very clean and looked great - the low rating is because we found the bed very uncomfortable. If I went back I'd do it in the winter due to the noisy AC that kept re-setting itself to a higher temperature during the night.

Positives: The jacuzzi suite was unexpected - and wonderful after a long drive!

Negatives: Loud AC; uncomfortable bed - but I have a tempurpedic mattress at home.

Reviewer: Not provided on Sun 16 May 2010 rated 10 out of 10.

Very clean. Staff very frendly.

Positives: Everything was great.

Negatives: Pool was not in operation.

Reviewer: Not provided on Sat 16 Jan 2010 rated 7 out of 10.

My two kids had to sleep on the floor because we were told they didn't have double beds available and were booked.<BR/>The front desk clerk informed us rather snobbishly that when we book a room, we're not guaranteed any type of room.

Positives: Clean.

Negatives: Desk clerk.

Reviewer: Not provided on Sun 27 Dec 2009 rated 9 out of 10.

Nicer than most Holiday Inns; not the best location in Asheville if the main reason for traveling there is for Biltmore House, but not terribly far either. Extra distance is worth the discount in price compared to closer hotels.

Positives: Very comfortable bed, clean, helpful staff.

Negatives: Pool is an &quot;indoor/outdoor&quot; variety, so heated pool wasn't really terribly warm. Outside parking is tight and difficult to maneuver.

Reviewer: Not provided on Thu 03 Dec 2009 rated 9 out of 10.

Great location to downtown and eating facilities. Room was quiet comfortable.

Positives: Cleanliness of room with whirlpool. Safe in room with microwave.

Negatives: Coffee furnished was terrible and front desk was unfriendly.

Reviewer: Not provided on Wed 23 Sep 2009 rated 7 out of 10.

Overall it was very nice.we chose this hotel for the indoor pool. upon checking in we learned that the pool was closed.we chose this hotel because it had an indoor pool,incase of rain,which we had our entire stay.had we been informed about the pool we may have made other plans.rain and fog the whole trip, not happy about the pool being closed we were counting on it.

Positives: The balcony.

Negatives: The indoor pool was closed due to construction maintenance.

Reviewer: Not provided on Mon 14 Sep 2009 rated 10 out of 10.

We paid for a standard room and they upgraded us to room with hot tub. Hotel was clean and looked new.

Positives: Clean, new.

Negatives: Nothing.

Reviewer: Not provided on Thu 30 Apr 2009 rated 7 out of 10.

Staff there when I checked in was very helpful and friendly. Jacuzzi tub in room was an unexpected surprise and very appreciated. We enjoyed our stay here.

Positives: Jacuzzi tub, wireless internet.

Negatives: No hair conditioner in bathroom.

Reviewer: Not provided on Fri 03 Apr 2009 rated 6 out of 10.

The holiday inn was in a good location and it was very clean. The mattresses were hard and the pillows were stiff.

Positives: It was nice, well kept, and very clean.

Negatives: It was not very comfortable and there was no breakfast.

Reviewer: Not provided on Fri 20 Mar 2009 rated 10 out of 10.

We knew when we first arrived that we had selected a good hotel. It was attractive and clean. The staff were friendly and helpful with giving directions. We were glad we chose a suite with a living area plus bedroom. It was nice having a flat screen T.V. in both rooms.

Positives: The hotel was clean, conveniently located, and had friendly staff.

Negatives: The bathroom was on the small side.