Renaissance Hotel

Reviewer: Not provided on Sat 30 Jul 2011 rated 8 out of 10.

Very nice hotel with a great location.

Positives: Great downtown location, nice rooms, lobby, pool, and exercise room.

Negatives: The front desk staff was brief and did not offer much information about the facilities of the hotel.. The room also had no map/ information.

Reviewer: Not provided on Sun 10 Jul 2011 rated 10 out of 10.

Extremely pleased with this hotel. We were afraid that we would get a second class room, but, our room was excellent on the 4th floor. Our next trip will be booked through Priceline.

Positives: Luxurious surroundings, walking to all attractions in the city of Asheville.

Negatives: Very little activity within the bar or restaurants.

Reviewer: Not provided on Fri 08 Jul 2011 rated 9 out of 10.

The hotel and staff were excellent definitely what I expected and more.......

Positives: The hotel was close to all shops and restaurants in Asheville. Excellent location.

Negatives: Parking was limited.

Reviewer: Not provided on Fri 24 Jun 2011 rated 9 out of 10.

Top of the line Marriott, mostly for the business traveler but also excellent for a stay with just the spouse. Modern, recently remodeled.

Positives: Location is great.

Negatives: Noise from ceiling in bedroom.

Reviewer: Not provided on Tue 07 Jun 2011 rated 10 out of 10.

The staff at the hotel are first class. They let the customer know that the hotel values their business.

Positives: The friendliness of the staff.

Negatives: Nothing.

Reviewer: Not provided on Fri 03 Jun 2011 rated 10 out of 10.

This is a slightly older, but well maintained high rise hotel in downtown Asheville. Excellent views of the mountain terrain. Historical Downtown location. Staff was exceptionally friendly. Helpful with maps and recommendations for local activities and restaurants. Wide screen HDTV in the rooms with cable.

Positives: Located Downtown, easily walk to multiple local owned restaurants. Staff went out of their way to recommend restaurants by type of food.

Negatives: No complaints.

Reviewer: Not provided on Tue 31 May 2011 rated 7 out of 10.

The location was great. The room was nice, except for the stained carpet. They charged $75 for a small pet - you'd think charging that kind of money they would clean the carpet. Other than that the hotel was clean and comfortable.

Positives: Location.

Negatives: Charged too much for a pet.

Reviewer: Not provided on Tue 26 Apr 2011 rated 10 out of 10.

I would stay here again!

Positives: Very nice decor.

Negatives: Breakfast menu pricey.

Reviewer: Not provided on Mon 10 Jan 2011 rated 10 out of 10.

Walking distance to downtown and free WiFi.

Positives: Free WiFi and room service.

Negatives: Can't put thermostat below 65 degrees & they charge you to use the phone (but don't tell you).

Reviewer: Not provided on Sun 09 Jan 2011 rated 7 out of 10.

The Renaissance was a very nice hotel; the staff were very friendly, the rooms were clean and stylish. However, we thought it might have a little more character and history behind it than it turned out to have. It simply lacked the comfort and ambiance we experienced at the hotel we stayed at previously in Asheville. Also, we didn't like that there were skimpy coffee supplies for only one person in our double room- a little odd for a hotel of its reputation.

Positives: The location.

Negatives: Not completely comfortable/lacking ambiance.

Reviewer: Not provided on Fri 07 Jan 2011 rated 10 out of 10.

Very good stay. Excellent staff, very friendly and helpful. Great location in Asheville. Pretty much 10 minutes from anything you would want to do.

Positives: Location, view, ease of use.

Negatives: Rooms are very small. Some upgrades need to be made.

Reviewer: Not provided on Tue 21 Dec 2010 rated 7 out of 10.

First of all, I am always pleased with my purchases with Priceline. This was my first experience that was a little on the down side. I didn't really like this particular hotels bathroom setup. It was small for the room. The tube had a large chip in the porcelain. The water pressure was very low. And the water coming out was loud; like a buzz coming from the pipes. But most of all the tube itself had a bazarre shape to the floor of the tub. The floor was curved, almost convave if you will, to guide the water to the drain. It made it difficult to stand because your feet weren't on a flat surface. It felt very small as well.

Positives: Marriott is always a good deal for the money.

Negatives: Small bathroom, water pressure very low, tub an odd shape making it difficult to maneuver in.

Reviewer: Not provided on Sat 04 Dec 2010 rated 10 out of 10.

Would recommend to anyone traveling to Asheville. I have stayed there several times and have always been pleased .

Positives: Clean, and convenient to downtown.

Negatives: No morning coffee.

Reviewer: Not provided on Thu 02 Dec 2010 rated 8 out of 10.

Rooms are small, HVAC noisy, but well appointed and clean, staff is great

Positives: Mini frig, coffee, staff, clean.

Negatives: HVAC rattled loud enough to awake me each time, water temp swings while in shower for each of us, hair dryer died, alarm was set not by me.

Reviewer: Not provided on Thu 02 Dec 2010 rated 8 out of 10.

I beleive this hotel is over rated. Getting old and starting to show it.

Positives: View from room, friendly staff.

Negatives: No luggage cart, very small room.

Reviewer: Not provided on Mon 22 Nov 2010 rated 10 out of 10.

Very good selection if visiting the Biltmore estate.

Positives: Within walking distance of the many attractions & restaurants in downtown.

Negatives: Only one packet of coffee and tea and machine broke down the second morning of our stay.

Reviewer: Not provided on Fri 19 Nov 2010 rated 8 out of 10.

Convenient downtown location, close to the arts and restaurant district. Rooms are very small. Upper floors have nice view mountains surrounding Asheville. Bathroom is tiny. No complimentary breakfast. Free WiFi was available.

Positives: Convenient downtown location, close to the arts and restaurant district.

Negatives: Rooms are very small. Bathroom is tiny. No complimentary breakfast.

Reviewer: Not provided on Sun 07 Nov 2010 rated 10 out of 10.

The hotel was easy to find, in a great location next to the downtown and provided us with excellent directions.

Positives: Great location and beautiful hotel.

Negatives: No free breakfast.

Reviewer: Not provided on Thu 04 Nov 2010 rated 4 out of 10.

I<BR/>took a bath, looking over the whole inside of the toilet was black, there were holes in the bottom of the sheets. I left a ring there, didn't get it back.

Positives: Location

Negatives: Dirty toilets and sheets torn.

Reviewer: Not provided on Thu 28 Oct 2010 rated 9 out of 10.

It was nice, clean, and modern.<BR/>I felt safe and comfortable. The location was great. The staff was friendly and helpful. The cleaning staff was thoughtful.

Positives: Nice, clean, modern, great location!

Negatives: It was really loud!

Reviewer: Not provided on Thu 21 Oct 2010 rated 10 out of 10.

Really clean, great staff, pool was sizable and quiet. The locker room next to the pool was really great as well. Right in downtown Asheville, and we walked to a couple of the restaurants in just a few minutes. Just a great experience overall. Since we used Priceline, it was an amazing deal. 4 star convenience for a 2 star price!

Positives: Excellent staff. Great about answering questions, giving directions, etc.

Negatives: Bar area a bit small to really relax and enjoy.

Reviewer: Not provided on Sat 16 Oct 2010 rated 9 out of 10.

Very nice hotel with great location. Typical for no breakfast included, prices a bit high to order breakfast at hotel. Good for a one-night stay which we needed. We walked downtown and had a wonderful meal with a short walk back.

Positives: Easy walk from hotel to restaurants, downtown.

Negatives: Room was a little crowded between beds and dresser.

Reviewer: Not provided on Thu 23 Sep 2010 rated 10 out of 10.

They not only upgraded our room, but they sent up a beautiful wine and cheese tray for our 15th wedding anniversary.

Positives: They upgraded our room for free.

Negatives: None.

Reviewer: Not provided on Thu 23 Sep 2010 rated 10 out of 10.

This is a wonderful hotel to stay in. It is very close to all the attractions downtown, but it isn't on an extremely busy street. The room was clean and smelled good. The beds were super comfortable. The bathroom was a little small, but clean.

Positives: Very clean, updated and nice, &amp; convenient location.

Negatives: No complaints.

Reviewer: Not provided on Mon 02 Aug 2010 rated 9 out of 10.

It's upscale hotel with reasonable price from Priceline.com.

Positives: Perfect location.

Negatives: Some towels are too old.

Reviewer: Not provided on Sat 17 Jul 2010 rated 8 out of 10.

This hotel was nice. It was clean and had a great pool and workout area. The only thing about the hotel I didn't like is it's located in an adult town. There wasn't a lot for the kid's to do.

Positives: This was a very nice hotel located in a nice area.

Negatives: There was nothing I didn't like.

Reviewer: Not provided on Mon 05 Jul 2010 rated 9 out of 10.

I used to live in Asheville, so I am very familiar with the city. This was my first hotel stay in Asheville, and I was delighted to stay in downtown. The hotel was close to my family in North Asheville and also enabled me to walk around downtown. Free parking at a downtown hotel is a plus! The rooms are not huge, but I didn't feel cramped. When we returned to the hotel on our first night, the AC made a horrible noise. I wanted to go to complain but my husband wanted to wait until morning. The noise got so bad that at 4:20 AM my husband went downstairs and complained. The person at the desk was very friendly and relocated us to a new room: a large suite (since I wasn't having any problem sleeping, I stayed in the noisy room until morning, but my husband moved immediately). The suite was huge and very comfortable. Unfortunately, the following night, my parent's room had an AC problem. I guess that is par for the course at that hotel. Aside from the AC issue, the hotel was great. I'd stay there again.

Positives: Location! Staff was efficient and friendly.

Negatives: AC in our first room was noisy. My parents also had a problem with AC.

Reviewer: Not provided on Sun 04 Jul 2010 rated 10 out of 10.

The hotel was great. It exceeded our expectations.

Positives: Rooms were plush and elegant.

Negatives: The fitness equipment could have been better and cleaner.

Reviewer: Not provided on Sun 20 Jun 2010 rated 8 out of 10.

We had a pleasant stay in a comfortable room.

Positives: Size of room.

Negatives: No microwave.

Reviewer: Not provided on Mon 24 May 2010 rated 9 out of 10.

It was well away from the I-75 corridor and we were passing through. We were able to walk just a few blocks for some nice dining and had we been staying in Asheville for any length of time I would think that this is a good location to see the city from.

Positives: Within walking distance of many restaurants and shops.

Negatives: No complimentary breakfast.

Reviewer: Not provided on Thu 06 May 2010 rated 8 out of 10.

Hotel is in a good location as it is in walking distance of downtown. The staff was friendly. The elevators did not always line up with the floor so be careful. My room was nice but cramped very narrow.

Positives: Location

Negatives: Room was cramped elevators uneven at floor.

Reviewer: Not provided on Tue 30 Mar 2010 rated 8 out of 10.

Rooms were significantly smaller than expected. Bathroom size was unacceptable for more than one traveler. Bed was not as comfortable as advertised. Would not use this hotel again as a romantic getaway, but would absolutely recommend for a business traveler.

Positives: Television was nice.

Negatives: Hotel did not meet expectations.

Reviewer: Not provided on Mon 23 Nov 2009 rated 8 out of 10.

Great downtown Asheville location. I love to walk in Asheville and it was nice not to have to drive. There were several events at the hotel during my stay so parking was at a premium. Hotel guests should be guaranteed a parking space. I refused to pay for internet access at $10 per day.

Positives: Walking distance to downtown shopping and restaurants.

Negatives: No free wireless internet. Come on, Marriott, get with the times!

Reviewer: Not provided on Thu 15 Oct 2009 rated 9 out of 10.

Overall this is a very nice hotel, rooms are comfortable, although a bit cramped.

Positives: Comfortable beds.

Negatives: WiFi should be free in a hotel of this calibre.

Reviewer: Not provided on Fri 18 Sep 2009 rated 8 out of 10.

Hotel was fine. No issues except for the noise due to the air conditioner.

Positives: Bed comfort.

Negatives: Air conditioner was too loud.

Reviewer: Not provided on Wed 09 Sep 2009 rated 3 out of 10.

Not like a 4 star Hotel room and bathroom very small ice machine broken, very thin walls heard everything.

Positives: Bedding was OK.

Negatives: Room very small, unable to go into the bathroom without hitting the commode.

Reviewer: Not provided on Thu 03 Sep 2009 rated 9 out of 10.

Clean, modern and<BR/>centrally located hotel.

Positives: Great and

Negatives: Small bathrooms.

Reviewer: Not provided on Thu 27 Aug 2009 rated 9 out of 10.

It was the first time in the area, so we didn't know the roads, etc. The hotel was easy to get to after getting off the superhighway.The staff was very helpful and very friendly. Rooms were CLEAN! and well appointed. Mattresses were very comfortable to sleep on. And, I didn't even use my travel pillow...I used their pillow!

Positives: CLEAN and friendly, helpful employees

Negatives: the A/C was so noisy when it was on.

Reviewer: Not provided on Thu 27 Aug 2009 rated 8 out of 10.

Very convenient, attractive rooms, very quiet, great staff that was helpful, overall great experience.

Positives: The lady at the front desk was very helpful finding us directions to a certain movie theater she was not familiar with.

Negatives: There was a tiny bit of mold in the shower and the pillows were not full enough for my taste.

Reviewer: Not provided on Wed 26 Aug 2009 rated 10 out of 10.

Everything was as good as expected from a 31/2 star hotel and has been consistently that way evry time we stayed there. First rate.

Positives: high rise hotel nice room with good views and good location

Negatives: nothing