The Heldrich

Reviewer: Not provided on Fri 16 Sep 2011 rated 7 out of 10.

Could be a nice hotel if they fixed their issues. Beware of over charges on your credit card!

Positives: Seemed Clean.

Negatives: Pool was out of service, old TV'S, over charged.

Reviewer: Not provided on Mon 04 Apr 2011 rated 9 out of 10.

Tastefully done, very nice facility. We did not eat at the restaurant as there were a number of other choices in the immediate vicinity.

Positives: Very clean. Very attractive. Friendly but unobtrusive staff. On site massage. Near restaurants and theatres in the city.

Negatives: Parking arrangement - public garage, $15 night. The town's one way streets drove us nuts.

Reviewer: Not provided on Fri 28 Jan 2011 rated 8 out of 10.

Room was awesome but bathroom lacked attention to detail. Peeling wall paper, paint peeling on the bathroom door, and ceiling. Just a few minor details but it took this room in my mind from a 4 star to a 3.

Positives: Close to restaurants and attractions.

Negatives: Parking was off premisis.

Reviewer: Not provided on Wed 19 Jan 2011 rated 8 out of 10.

The overall appearance and location of this hotel is excellent. However, once in the room, the dresser was missing a handle, the facet in the shower was not attached to the wall and the top layer of bedding did not seem completely clean. I would rate this hotel in the three star range.

Positives: The overall appearance.

Negatives: The room did not appear to be a four star room.

Reviewer: Not provided on Sun 13 Jun 2010 rated 6 out of 10.

Having stayed in hundreds of 4+ star hotels around the country, I found this hotel to be nothing more than a high-priced Motel 8. They charged my debit card for "incidentals" even after I told them that I pay cash or by company credit card for hotel purchases. I was told that, without a credit card or debit card, they could not register me. I gave them my debit card and, five days later, the $50-per-day debit "hold" is still there. The staff thinks that being aloof and "cold" is a sign of a high-class hotel. They could not be further from the truth. To top it all off, I awoke with the worst backache that I have experienced in years. The beds were uncomfortable and I was itchy all night in the bed. I wondered if there were bugs too. And there is no hotel parking.

Positives: It was modern and clean.

Negatives: Uncomfortable beds, cold hotel registration staff.

Reviewer: Not provided on Fri 04 Jun 2010 rated 5 out of 10.

The Heldrich needs to get over itself. It may be a good looking hotel, but in a not-so-good looking neighborhood. No fridge, no parking, no snack vending (only drinks), and 2 of our lamps wouldn't light. I didn't want to pay the $20 for valet so I opted to park at a self-park garage (because it is the ONLY other option since the hotel itself doesn't have a parking lot which makes me wonder where the valet is putting the cars anyway). It turns out the self-park garage wasn't much cheaper ($18, and the hotel doesn't validate either), and you have to walk around the corner and down the block with all of your luggage. At least I figured it saved me from giving my car keys to a stranger who was gonna park my car in some secret location.

Positives: Comfy bed and

Negatives: Questionable neighborhood, no hotel parking!

Reviewer: Not provided on Fri 26 Feb 2010 rated 7 out of 10.

It is fine. Food is too expensive, so we did not try it. We ate around the block at an affordable restaurant.

Positives: Location and price.

Negatives: Shower curtain was dirty with mold.

Reviewer: Not provided on Wed 17 Feb 2010 rated 7 out of 10.

Hotel lobby elegant. Beautiful art display adorns the walls of the lobby. Friendly and accommodating staff. Long wait for valet parking. Public parking an inconvenient distance from hotel. Cannot access hotel from parking area. We had a long, cold walk back to hotel.

Positives: Extremely quiet. Convenient to many restaurants and entertainment.

Negatives: Paint/plaster peeling off ceiling in bathroom. Uncomfortable bed(s) asked for king sized bed well in advance of stay. Received two twins instead.

Reviewer: Not provided on Fri 20 Feb 2009 rated 2 out of 10.

The pool was not great, it was supposed to be open, when we went there, but were told it is closed and will not be available for one hour. The staff ran out of tooth brush and even drinking water, we were told to get from 7-eleven across.

Positives: Looks good from outside.

Negatives: Staff could not provide additional tooth brush or water bottles, they said they ran out.