Crowne Plaza

Reviewer: Not provided on Tue 06 Sep 2011 rated 6 out of 10.

Hotel was okay. Room was small but pretty. Bathroom in major need of updating. Far from a 3 1/2 stars. Disapointing.

Positives: Room was pretty.

Negatives: Bathroom was old, room was small. Most of all it was not in area I wanted.

Reviewer: Not provided on Sun 24 Apr 2011 rated 5 out of 10.

Convenient location to the city but difficult to get to NYC from the hotel.

Positives: Staff was friendly to our family.

Negatives: It's Star Rating was too high. Pool was unhealthy. Heater was broke.

Reviewer: Not provided on Fri 21 Jan 2011 rated 9 out of 10.

Hotel's hallway is damp and not pleasant. Room is basic with no refrigerator or microwave. TV is nice and big.

Positives: Convenient location.

Negatives: Courtyard Marriott has much better room than this hotel.

Reviewer: Not provided on Sat 25 Dec 2010 rated 9 out of 10.

Quality of hotel seemed quite good. Surprised that it was so in the location. Nothing outstanding, but looked like good value especially with Priceline.

Positives: Good location for us.

Negatives: No complaints.

Reviewer: Not provided on Sun 12 Sep 2010 rated 9 out of 10.

Except for beds -<BR/>it was excellent.

Positives: Nice to staff.

Negatives: Bed disappointing-thick mattress pad did not help.

Reviewer: Not provided on Sat 11 Sep 2010 rated 8 out of 10.

It was nice and serves its purpose. Away from NY but close enough to go back and forth.

Positives: Free parking, Quiet. Early checking.

Negatives: Lack of character.

Reviewer: Not provided on Sat 17 Jul 2010 rated 9 out of 10.

I have stayed here several times and it has always been a pleasant experience.

Positives: Room were clean and hotel staff were helpful.

Negatives: More selections for breakfast.

Reviewer: Not provided on Tue 15 Jun 2010 rated 2 out of 10.

This hotel was by far the worst hotels I've ever experienced.

Positives: Room was clean.

Negatives: Hotel staffs' manner was really bad.

Reviewer: Not provided on Thu 11 Mar 2010 rated 4 out of 10.

Hotel had cramped parking, cramped common area space, and loud patrons swarming everywhere. Room was clean and thankfully quite, but it was too cramped. Very minimal everything at this location which was near the local city jail.

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Positives: Room was quiet.

Negatives: Overall atmosphere and indifferent service and room was cramped.

Reviewer: Not provided on Mon 07 Dec 2009 rated 8 out of 10.

This is a comfortable, convenient hotel and staff appears helpful but limited. We requested a refrigerator before check-in and again upon check-in Fri., and received one Sat. at approx. 10 pm after many phone calls. When a group of us stopped in the cocktail lounge after dinner, we were told that now the staff could not leave early. I believe this hotel could be great with some polishing.

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Positives: The location. We were traveling with family into the Bronx, and this was convenient.

Negatives: We requested a refrigerator upon check-in, and did not receive one until 10 pm the following evening.

Reviewer: Not provided on Sun 06 Dec 2009 rated 8 out of 10.

15 min walk to the bus station that takes you to Manhattan. Overall the hotel was clean but I did not find the restaurant that appealing to go to.

Positives: Offering 2 double bed and internet service in the room.

Negatives: Location was not the best. nothing was around the hotel that was happening.

Reviewer: Not provided on Thu 20 Aug 2009 rated 7 out of 10.

This was a good hotel to stay overnight one night, which we did, but I wouldn't stay here multiple nights.

Positives: Rooms were comfortable. Indoor pool was a plus.

Negatives: Carpet in rooms a little outdated, Room smelled musty. Was 86 degrees when arrived. TV id HD but no HD channels.

Reviewer: Not provided on Mon 20 Jul 2009 rated 10 out of 10.

Highly recommended. Period. We would certainly book it again when we are in the area and<BR/>I would take it for any business trip near Tenafly.

Positives: The front desk people were amazing - service to satisfy all our needs.

Negatives: No safe, lobby was freezing to death.

Reviewer: Not provided on Wed 24 Dec 2008 rated 10 out of 10.

This hotel ended up being less than 1 mile from the people we were going to see. The hotel was clean and well decorated. The staff couldn't have been nicer.

Positives: Cean and spacious.

Negatives: Grout arround tub was starting to let go.

Reviewer: Not provided on Fri 05 Dec 2008 rated 10 out of 10.

The room was clean, bright, convenient, warm and very comfortable. I had a great stay at an incredible price.

Positives: Super-comfortable, staff was

Negatives: Room had adjoining room (which would have been noisy if occupied).

Reviewer: Not provided on Wed 26 Nov 2008 rated 9 out of 10.

A good choice for its location, cleanliness and a friendly staff! Recommended!

Positives: Clean and spacious room, good location and

Negatives: There was no fridge in the room. Coffee and coffe machine are ridiculous (not enough coffee,creamer and sweet/low).

Reviewer: Not provided on Thu 23 Oct 2008 rated 1 out of 10.

We were checked in to a dirty room. When we asked the front desk - they said that the hotel was sold out. I confronted the manager the following morning but he was quite arrogant.

Positives: Nothing.

Negatives: Dirty worn out rooms and horrible staff.

Reviewer: Not provided on Tue 21 Oct 2008 rated 1 out of 10.

Extremely poor reception staff had bad reputation of fighting and experienced the same. Watch out every thing to talk to them.

Positives: Beds.

Negatives: Reception staff.

Reviewer: Not provided on Mon 08 Sep 2008 rated 6 out of 10.

If you need an inexpensive place and you have a car, this hotel may work for you.

Positives: Ample parking.

Negatives: There were no-smoking rooms but smoking allowed in the hall way.

Reviewer: Not provided on Thu 04 Sep 2008 rated 9 out of 10.

Excellent.

Positives: Ambience, room services was good.

Negatives: Do not have wireless network.

Reviewer: Not provided on Wed 03 Sep 2008 rated 9 out of 10.

The hotel was clean, the beds were comfortable, and the staff was very friendly and helpful. I was a little disappointed in the location. It was not very close to any restaurants, shopping, etc. We were traveling to New York City and the bus stop was about five blocks away. I would stay here again in the future.

Positives: Clean rooms, comfortable and quiet, and friendly/helpful staff.

Negatives: Was disappointed in the location/access to restaurants.

Reviewer: Not provided on Wed 03 Sep 2008 rated 8 out of 10.

Very nice hotel. Excellent value for the money. Would absolutely stay there again.

Positives: Comfortable beds, lots of pillows.

Negatives: Towels were somewhat scratchy.

Reviewer: Not provided on Wed 03 Sep 2008 rated 8 out of 10.

Nicely located with cozy rooms and friendly staff.

Positives: Spacious room and a sleep kit.

Negatives: Old bath tub and the smoking smell of the room.

Reviewer: Not provided on Fri 15 Aug 2008 rated 4 out of 10.

Everything was fine with the room until, upon awaking and preparation for shower. Upon check out, I showed staff the digital picture I took as verification and got absolutely no response. I would have settled for an apology but they didn't seem the least bit concerned.

Positives: Convenient location.

Negatives: Poor staff response to maintenance problem.