Hilton At Newark Liberty International Airport

Reviewer: Not provided on Thu 26 May 2011 rated 9 out of 10.

We have stayed here several times, when flying in and out of Newark. Service has been good, except when -- during past stays -- our room was found already occupied--twice. It was easily resolved, but I'm sure the other guests weren't too pleased. Still, the convenience of the hotel, the Priceline cost, and the good service warrant our continued business.

Positives: Clean, convenient to airport, and good customer service.

Negatives: Hookers in lobby and bar.

Reviewer: Not provided on Sun 01 May 2011 rated 7 out of 10.

The hotel is overall a clean facility with friendly staff. However cleaning staff needs training on proper behavior when having an argument, as I was checking out, one of the housekeepers was screaming at one of the workers at the top of her lungs! Very disconcerting to say the least! I would never expect to experience something like that in a reputable hotel. It would be more typical of a dive hotel rather.

Positives: Clean rooms, efficient staff and

Negatives: One room , shower did not function so could not take a shower.

Reviewer: Not provided on Tue 21 Dec 2010 rated 5 out of 10.

I would not stay here again. I received what I'm sure was an inferior room. The details of the uncleanliness made it evident the room was not regularly used. The refrigerator was a disaster and the filthy iron was completely unusable. The shuttle service was nice and the food in the restaurant was good. Nice service there.

Positives: The restaurant was good. Nice service there.

Negatives: General unattractiveness and unclean room. Noisy and a place I would never stay at again.

Reviewer: Not provided on Fri 03 Dec 2010 rated 7 out of 10.

I used this hotel 1 night before my travel...I didn't use the restaurant but the room service price is not expensive than other hotels. The room is clean...especially I liked the pool's hot bus tub...pool itself is a bit cold, so we couldn't swim.

Positives: The pool has good hot bus tub.

Negatives: The pool 's water was too cold to swim.

Reviewer: Not provided on Wed 01 Dec 2010 rated 8 out of 10.

Great location, friendly staff.

Positives: Extremely pleasant check-in, friendly front desk help.

Negatives: No doorman or bellhops which should lower their star rating. explained as a cost saving measure.

Reviewer: Not provided on Sun 04 Jul 2010 rated 8 out of 10.

nice, friendly staff. Easy to get to and from airport. Rooms are average. Below average compared to other Hiltons.

Positives: Friendly and courteous staff.

Negatives: Coffee pot was not clean and rooms were average.

Reviewer: Not provided on Mon 14 Jun 2010 rated 5 out of 10.

This is definitely not a 3.5 star hotel by any means. Nothing good about this hotel except 24 hr shuttle to Newark. Front desk staff rude and very unhelpful. I stayed for 5 nights, last day my room was not cleaned at all. Other days though room was cleaned, but toiletries (shampoo, etc.) were not replaced. Never ever will stay there.

Positives: Close to Newark airport and 24 hr shuttle to airport.

Negatives: Horrible and rude staff.

Reviewer: Not provided on Wed 19 May 2010 rated 10 out of 10.

Very comfortable and very convenient. Shuttles to the airport 24/7 a big factor. Always a great sleep at a Hilton.

Positives: Its always about the beds -- the best we've found!

Negatives: Traffic noise even 12 floors up. Perhaps the operable awning window.

Reviewer: Not provided on Wed 02 Sep 2009 rated 6 out of 10.

Great deal if you win a bid. Nice lobby - front desk folks could have been a bit more helpful but OK. OK rooms, nice pool area. just be prepared with your own food cause nothing in the area and food here VERY expensive and poor quality.

Positives: The bargain price and ease of getting there by car.

Negatives: Food VERY expensive and poor quality.

Reviewer: Not provided on Sat 18 Jul 2009 rated 7 out of 10.

The hotel has a wonderful service by providing shelter for 24 hours. It is really helpful! They also have very nice receptionists but need more quality assurance for housekeeping. They forget to put toilet paper, soap, & shampoo after clean up the room. The parking is also has reasonable fee. Families with small kids need to be aware since the lower window is easily opened. They should find a way to prevent kids to opened it by accident. Also, the door is so heavy if we wear no sandals, it might hurt our toes, like what happened to me.

Positives: The best hotel as a shelter from and to Newark Airport.

Negatives: Limited public transportation to reach public places.

Reviewer: Not provided on Thu 30 Apr 2009 rated 6 out of 10.

My experience at this hotel was soured by excessive fees for basic services like Internet and parking. The hotel charged $10/day for an extremely slow in-room, wired internet connection.

Positives: Prompt service, good (albeit expensive) food.

Negatives: Excessive fees for amenities like Internet access and parking.

Reviewer: Not provided on Mon 30 Mar 2009 rated 8 out of 10.

Hotel has great amenities with awesome shuttle hours. The front desk employees lacked friendliness as well as people skills.

Positives: The common areas were well lit, the shuttle was easily accessible!

Negatives: The staff were indifferent.

Reviewer: Not provided on Thu 12 Mar 2009 rated 9 out of 10.

This is a nice hotel, my wife and I have stayed here multiple times when visiting the NY, NJ area. Location is great to EWR airport, as well as the close commute over to NY. Would stay here again, no doubt.

Positives: Clean and location was great.

Negatives: No free parking.

Reviewer: Not provided on Thu 05 Feb 2009 rated 9 out of 10.

overall it was a very friendly comfortable hotel, although i have stayed at other hotels and the idea of having ice and water machines on each and every floor was much better than having to always go to the second floor fo those things, would stay there again

Positives: Very nice staff, very efficient at meeting the guests needs.

Negatives: The fact that it didn’t have a microwave and fridge in the room, and that if u need a fridge u have to be charged for it.

Reviewer: Not provided on Fri 09 Jan 2009 rated 6 out of 10.

A very good hotel but not a luxurious one. However, the dour staff is to be avoided, starting with some of the front desk agents. The restaurant wait staff was terrible. Room maids were the best!

Positives: Clean and comfortable rooms.

Negatives: The staff was as unfriendly as they come.

Reviewer: Not provided on Sat 03 Jan 2009 rated 9 out of 10.

Very close to airport, but noise did not invade the inside of the hotel. Staff was friendly, beds were extremely comfortable, and the whole place was very clean and hospitable.

Positives: Very nice comfortable beds, right by airport but no excessive noise.

Negatives: No free parking for guests.

Reviewer: Not provided on Thu 04 Dec 2008 rated 9 out of 10.

I would recommend it to others - it was clean and comfortable and a good price value.

Positives: The room was clean and comfortable.

Negatives: Would have liked a later checkout.

Reviewer: Not provided on Thu 13 Nov 2008 rated 10 out of 10.

Location is great for business/leisure travelers as well as reliable, complimentary shuttle to/from airport.

Positives: Location and trusted brand.

Negatives: Nothing.

Reviewer: Not provided on Wed 01 Oct 2008 rated 8 out of 10.

Near to airport. Nice, spacious, comfortable room. Really bad, dark street and scary!
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Positives: Very nice, spacious room with comfortable beds.

Negatives: It was on the street.

Reviewer: Not provided on Mon 08 Sep 2008 rated 9 out of 10.

We got a really great price on a really nice hotel, loved the comfort and cleanliness of the room, great parking. I would definitely stay here again and recommend it to my friends and family.

Positives: Loved the bed, and cleanliness of the hotel.

Negatives: Not right on the beach.

Reviewer: Not provided on Tue 02 Sep 2008 rated 7 out of 10.

Clean hotel overall, only two vending machines and both were broken, no drinking water.

Positives: Clean and bright.

Negatives: No drinking water, should have vending machines on every floor or have at least one that works.

Reviewer: Not provided on Tue 02 Sep 2008 rated 7 out of 10.

Was everything expected. Reasons stayed were exactly as expected. Easy to get to New York. Trip planned around that aspect meet needs perfectly. No surprises.

Positives: Accommodating to needs of traveler.

Negatives: Outside appearance appeared run down.

Reviewer: Not provided on Mon 01 Sep 2008 rated 8 out of 10.

Lovely hotel for the price!

Positives: It was clean. awesome decor. The toiletries were amazing !

Negatives: Receptionists were not very hospitable.

Reviewer: Not provided on Mon 01 Sep 2008 rated 8 out of 10.

Pleasant hotel, very close to the Newark Airport, internet was available for free in the lobby. Great friendly staff, free transfers to the airport every 20 minutes. Rooms are clean and well appointed.

Positives: Convenient location, great staff and transfers to airport.

Negatives: Room wasn't ready when I arrived (at 12 lunch time).