Holiday Inn & Suites Springfield - I-44

Reviewer: Not provided on Thu 08 Sep 2011 rated 9 out of 10.

Would stay there again.

Positives: The staff.

Negatives: The carrot cake in the restaurant was poor.

Reviewer: Not provided on Sat 23 Jul 2011 rated 1 out of 10.

I would not recommend this hotel. Their service is unprofessional and their attitudes towards customers was not appreciative at all. More like "tough toenails" when I arrived with my two kids after an 11 hour drive from Chicago and our room was not ready. Check in was at 3 We arrived at 4:30. They were defensive when they told us check in starts at 3 that doesn't mean you can get in a room. They told us to go kill some time. They are prejudice against special needs people. The hotel right next door had a sign that said they were the friendliest hotel in town.

Positives: The room was comfortable.

Negatives: The room was not ready when we arrived after an 11 hour drive. Checkin was at 3 and we arrived at 4:30. No apologies.

Reviewer: Not provided on Sat 09 Jul 2011 rated 10 out of 10.

The hotel was clean and the staff was friendly. I would stay at this hotel again.

Positives: It was clean.

Negatives: Nothing.

Reviewer: Not provided on Thu 16 Jun 2011 rated 7 out of 10.

Room service was nice after driving all day, but it was a little pricey. Located right off the highway in a safe secure area.

Positives: The room was nice, liked having room service. Free WiFi.

Negatives: Not very friendly service.

Reviewer: Not provided on Mon 04 Apr 2011 rated 10 out of 10.

Large open 7 floor atrium lobby makes it spacious and luxurious. Rooms are good size with very comfortable bed, and linens. Parking on lot is convenient, and access to I44 is good.

Positives: Spacious.

Negatives: Front desk screwed up.

Reviewer: Not provided on Fri 07 Jan 2011 rated 9 out of 10.

Very nice, clean and<BR/>friendly staff.

Positives: Friendly staff.

Negatives: Next to a lousy motel.

Reviewer: Not provided on Wed 15 Dec 2010 rated 8 out of 10.

I would recommend this hotel if you don't expect to have breakfast.

Positives: Kid friendly, good service, and perfect location.

Negatives: No continental breakfast ! Horrible breakfast buffet in restaurant!

Reviewer: Not provided on Wed 01 Dec 2010 rated 8 out of 10.

It's nice if you don't want a complementary breakfast.

Positives: It was not run down.

Negatives: No complementary breakfast.

Reviewer: Not provided on Fri 26 Nov 2010 rated 10 out of 10.

Great stay, my husband did the checking in, so I never encountered a hotel staff member. Our room was equipped with two double beds, a nice comfortable chair and footrest and a desk. Bedding is white and fluffy (my favorite!) The pillows on each bed were nicely labeled firm or soft, giving each guest the option was great. Also, there were extra pillows in the dresser drawer. The room was a nice size, we didn't feel cramped at all. The bathroom was roomy enough for two people to get ready at the same time, and counter tops were a lovely granite. We used the indoor pool, and it was great. It stayed open until midnight, there was a hot tub and a large pool. Plenty of chairs and tables. And it wasn't all hot and muggy for us non-swimmers! Parking was plentiful.

Positives: It was clean, very spacious, and nicely decorated. Very pleased with everything.

Negatives: The only thing (and this is minor) was that the tub was badly chipping/worn where it had been refinished.

Reviewer: Not provided on Sat 20 Nov 2010 rated 10 out of 10.

This is a great place. Very professional staff, high quality, very clean and very well maintained. The restaurant was a great place for dinner with great food and excellent service.

Positives: Very nice high quality hotel.

Negatives: Nothing

Reviewer: Not provided on Sun 11 Jul 2010 rated 9 out of 10.

The hotel appeared to be pretty new. Everything looked fresh and clean, modern and comfortable.

Positives: Comfort of the bed and overall cleanliness.

Negatives: A free breakfast would have been nice.

Reviewer: Not provided on Sat 17 Apr 2010 rated 5 out of 10.

The carpet in room was wet, smelled as thought it had been wet a good while. We were placed near the vending machine and ice machine, I wondered if that were intentional as there not that many guest in the facility.

Positives: It was in a good location.

Negatives: There were questionable characters roaming the halls and smoking outside designated areas.

Reviewer: Not provided on Tue 02 Mar 2010 rated 10 out of 10.

We were in town to visit Missouri State University- the hotel was well located and within our price range. It was very clean and well maintained, quiet, and the beds and pillows were remarkably comfortable!

Positives: It was very clean and well-maintained.

Negatives: The construction out front is a challenge.

Reviewer: Not provided on Tue 23 Feb 2010 rated 8 out of 10.

Large atrium in center of hotel so not for those afraid of heights. But comfy and nice.

Positives: Clean and spacious.

Negatives: Halls smelled of smoke.

Reviewer: Not provided on Sun 14 Feb 2010 rated 10 out of 10.

Friendly staff, clean, well located set in a very inviting hotel environment.

Positives: High speed internet access.

Negatives: Price of movie rental.

Reviewer: Not provided on Sun 20 Sep 2009 rated 6 out of 10.

Great hotel, clean, friendly.

Positives: Clean, great people, good location.

Negatives: The A/C did not work.

Reviewer: Not provided on Tue 01 Jul 2008 rated 10 out of 10.

Great room for the money. They had a portal crib available for my infant even.

Positives: Location and indoor pool.

Negatives: Pool was closed the first night we stayed.

Reviewer: Not provided on Thu 08 May 2008 rated 10 out of 10.

Great place to stay for the money.

Positives: The pool area was clean and comfortable.

Negatives: No restaurant on premises for breakfast or lunch.

Reviewer: Not provided on Mon 11 Feb 2008 rated 7 out of 10.

We've used this hotel before and use it because of its predictability in service and appearance. Nice lobby and bar area.

Positives: They were painting the top floors, so the hotel was fairly empty.

Negatives: On the last night of our stay, children stayed next door who ran the halls after 10 PM.

Reviewer: Not provided on Mon 26 Nov 2007 rated 9 out of 10.

This hotel met all expectations. It has been my experience that many Holiday Inns are somewhat dated, and in need of updating. This was not the case. I would stay here again.

Positives: Clean, friendly, updated/modern, and great location relative to our travel plans.

Negatives: Nothing negative to report.

Reviewer: Not provided on Mon 27 Mar 2006 rated 7 out of 10.

It was a nice facility. The room was clean as well as the remainder of the facility. The staff was friendly.

Positives: The room was clean and we were placed close to the pool.

Negatives: The pool seemed over chlorinated. The drinks were expensive.

Reviewer: Not provided on Mon 17 Oct 2005 rated 6 out of 10.

Wanted room for 2 adults and 1 dog. No king bed or non-smoking available, so had to put up with minor stench. Beds not particularly comfortable and walls were too thin, making for a mediocre rest. No breakfast included. Did have a bar that was open until 10 or 11, which was nice. Also had pool, sauna, exercise room and hot tub, all of which were well maintained. $95 for one night, though I've had much better experiences at much cheaper hotels.

Positives: Bar and restaurant in the hotel.

Negatives: Beds not very comfortable and walls poorly soundproofed.

Reviewer: Not provided on Sun 07 Aug 2005 rated 10 out of 10.

We thought it was pretty nice. Decorated nice too. The bed was comfortable and room temp. was good.

Positives: It was actually nicer than we had expected.

Negatives: It seemed like they needed to dust in the room better. We found a antacid, not ours, on floor beside the bed.

Reviewer: Not provided on Wed 06 Jul 2005 rated 10 out of 10.

The toilet was broken but maintenance was there immediately to fix it & brought a rollaway bed upon request.

Positives: Indoor Pool

Negatives: No Continental Breakfast

Reviewer: Not provided on Thu 09 Jun 2005 rated 10 out of 10.

I would recommend this hotel to family and friends. And I would definitely stay here again.

Positives: The staff was very friendly. The hotel was extremely clean.

Negatives: n/a