Kansas City Marriott Country Club Plaza

Reviewer: Not provided on Sun 28 Nov 2010 rated 8 out of 10.

Was a very nice place to stay. I had not stayed there before on several previous trips to KC.

Positives: Room was very clean.

Negatives: Bed seemed very small.

Reviewer: Not provided on Thu 11 Nov 2010 rated 7 out of 10.

Good family oriented hotel with a clean room, good furniture and attentive staff. The hotel is located in a very nice part of Kansas City near the plaza. However, the room is exceptionally small and it is very difficult to use the table and the computer. This was my major discomfort.

Positives: Clean room and good attentive staff.

Negatives: The room was very small and it is too difficult to do work using the computer table.

Reviewer: Not provided on Wed 03 Nov 2010 rated 9 out of 10.

We have visited Kansas City often and have always booked through Priceline. This is one of the best hotels and value so far. The lobby and bar area were very nice, and the room was clean and comfortable. I was also very impressed with the housekeeping services. So often only minimal cleanup is done during the stay, but everything was spotless when I returned to my room. The proximity to the Plaza was also excellent, just a short walk. All in all a great experience!

Positives: Within walking distance of the Plaza, quiet, comfortable, and clean.

Negatives: Spaces in the parking garage were very small and difficult in which to maneuver. The may have been adequate prior to SUVs.

Reviewer: Not provided on Wed 15 Sep 2010 rated 9 out of 10.

Nice hotel, parking was a little expensive.

Positives: Staff was great and close to my location.

Negatives: Hot tub need cleaning.

Reviewer: Not provided on Tue 24 Aug 2010 rated 10 out of 10.

I was impressed with the quality and location of the hotel. Rooms were great, location was fantastic and the hotel was very upscale.

Positives: Great room, fantastic location very impressive.

Negatives: Nothing.

Reviewer: Not provided on Mon 23 Aug 2010 rated 8 out of 10.

Great rooms and hotel, but had some issues with staff. Not too willing to go the extra mile.

Positives: Rooms were great and they have a free shuttle to plaza area.

Negatives: No shuttle to ballpark so the cab was about $60 round trip.

Reviewer: Not provided on Sun 15 Aug 2010 rated 8 out of 10.

A clean, comfortable room at a great price. The beds were just right.

Positives: View from my room.

Negatives: Parking.

Reviewer: Not provided on Mon 09 Aug 2010 rated 4 out of 10.

I hated the parking garage it was very narrow. I had to pay $18 a night for valet parking, since I wasn't comfortable parking my self in the narrow garage, that was $10 a night.

Positives: I didn't feel like I was told about the extra charges I would be paying.

Negatives: The shuttle to the Plaza.

Reviewer: Not provided on Sat 07 Aug 2010 rated 1 out of 10.

We were very disappointed with this property. It is not up to normal standards for a 3 ½ star place. Rooms are not soundproof at all, staff was not helpful when called to quiet things down, the room was furnished with old, beat up furniture with formica tops and the swimming pool was to dirty to swim in. In addition they had the audacity to charge $14 extra for parking.

Positives: Decent bed.

Negatives: Tired-old furniture, very noisy, $14 for parking, staff would not quiet halls.

Reviewer: Not provided on Sun 25 Jul 2010 rated 10 out of 10.

Very nice, hope to stay there again.

Positives: Very good.

Negatives: Parking.

Reviewer: Not provided on Tue 26 Jan 2010 rated 5 out of 10.

Kansas City experienced a 12 inch snowfall and extremely low temperatures, and the hotel was unable to provide sufficient warmth in the lobby due to the constant traffic in and out, and the rooms were freezing!

Positives: Location, friendly, and helpful staff.

Negatives: The temperature, my husband slept in his coat!

Reviewer: Not provided on Mon 25 Jan 2010 rated 8 out of 10.

Sometimes bar and restaurant were open; sometimes not. Restaurant and bar prices changed without notice. Ex: breakfast buffet price was not listed anywhere. It was $12.00; the next day, the price was not listed either; it was $10.00.

Positives: Shuttle to plaza; courtesy of doormen.

Negatives: Restaurant hours and prices were not visible.

Reviewer: Not provided on Thu 24 Dec 2009 rated 10 out of 10.

From the moment we arrived, the staff was friendly, knowledgeable, efficient. The hotel is beautiful, clean, and inviting. Our room was very nice - the view of the Plaza exquisite! We loved it!

Positives: Everything!

Negatives: Nothing!

Reviewer: Not provided on Wed 18 Nov 2009 rated 9 out of 10.

3.5 star hotel met expectations except no free wireless internet in room and parking was not validated.

Positives: Romantic, clean, relaxing, staff, location.

Negatives: No free wireless internet in room.

Reviewer: Not provided on Mon 19 Oct 2009 rated 10 out of 10.

Very nice. Great view of the Plaza.

Positives: We had an issue and they made it right. Right away.

Negatives: The hot tub was too hot one day and too cold the next.

Reviewer: Not provided on Thu 15 Oct 2009 rated 6 out of 10.

It was OK for our one night anniversary celebration. Room was clean. Bathroom was cold because of location of heating system. There was no refrigerator or microwave in this king size suite. Complimentary tea was missing.

Positives: Friendly front desk.

Negatives: Room heat system was poorly designed.

Reviewer: Not provided on Fri 25 Sep 2009 rated 7 out of 10.

Good location, and clean.

Positives: Location.

Negatives: More amenities in room.

Reviewer: Not provided on Thu 17 Sep 2009 rated 9 out of 10.

Would definitely stay again.

Positives: Love the free shuttle!

Negatives: Room Service was pricey.

Reviewer: Not provided on Thu 03 Sep 2009 rated 9 out of 10.

Nice room, and a nice staff.

Positives: Cleanliness.

Negatives: Overpriced valet.

Reviewer: Not provided on Wed 26 Aug 2009 rated 4 out of 10.

We sat at the hotel bar for 20 minutes while one bartender served others and the manager watched. The room was very clean but smelled like sewer the second night, the room we got moved to smelled like smoke. They should have a shuttle to the stadium. There were no discounts on breakfast or other meals or drink tickets, or free wireless. Those are usually included in hotels with this reputation.

Positives: The first night was very clean.

Negatives: The second night, the room stunk. At first the night manager said she couldn't do anything about moving us, eventually got moved.

Reviewer: Not provided on Wed 26 Aug 2009 rated 7 out of 10.

Decent Business hotel, didn't spend a lot of time there. The parking garage and elevators were kind of nasty and stunk.

Positives: Clean Room, Comfortable bed.

Negatives: Pay Parking. No Free Breakfast.

Reviewer: Not provided on Fri 07 Aug 2009 rated 2 out of 10.

Hotel was in a good location, but the rooms were tiny compared to others in the area. Most, in the area, are suites and tend to run a lot less than this one. This was my 4 trip to the area, and by far the worst as far as hotel satisfaction. Any extras, (internet, parking, etc.), was extra. The parking garage was very small and difficult to get around. Thats if you can find a spot at all. By all means, unless you're a single business traveler, find another location. Even a single in the deluxe room would be cramped.

Positives: Location was good.

Negatives: Tiny rooms, extra charged for everything.

Reviewer: Not provided on Tue 21 Jul 2009 rated 9 out of 10.

Had they not had another room it would certainly have been a problem since theer was no way we were going to stay in that room. Again, staff was great and our final room fantastic. The room service food was VERY good.

Positives: Staff was great - dealt with the issue below very well.

Negatives: The room we had smelled badly of smoke even though the entire hotel was non-smoking. The staff upgraded us to a great room promptly.

Reviewer: Not provided on Sat 04 Jul 2009 rated 9 out of 10.

Well situated to Country Club Plaza, great room and lobby. Staff was friendly and very helpful on what to do and where to go. Great value.

Positives: Well situated, clean, nice, great staff.

Negatives: Had to pay for wireless internet.