Fairfield Inn & Suites

Reviewer: Not provided on Thu 14 Apr 2011 rated 10 out of 10.

Hotel was extremely clean and friendly staff, would highly recommend this hotel.

Positives: Very clean and easy to get to. Staff was very friendly.

Negatives: Got two double beds instead of king, but not a big deal.

Reviewer: Not provided on Thu 24 Feb 2011 rated 1 out of 10.

I recently traveled to Kansas City for a fun-filled weekend. Everything was great except our hotel experience. Upon check-in I inquired on the availability of a king room. I was informed<BR/>no changes were allowed. I proceeded to my &ldquo;cheap&rdquo; room very disappointed.

Positives: Location.

Negatives: Staff.

Reviewer: Not provided on Thu 02 Dec 2010 rated 3 out of 10.

We tried to change our King bed room to a room with 2 Queens and were told their &quot;system&quot; wouldn't let them make that change. The hotel was nearly empty and I find it extremely hard to believe that a hotel &quot;system&quot; doesn't allow enough flexibility to move a family of four into a room that has two beds, especially when 70% of those rooms were empty. We were very disappointed in the lack of understanding and empathy by this hotel chain.

Positives: Nice breakfast and decent pool.

Negatives: Would not move us to a room with 2 beds, even with 2 small children and an empty hotel.

Reviewer: Not provided on Tue 28 Jul 2009 rated 10 out of 10.

The decor was very well done, fun, and upscale. The rooms were a bit small if you had 4, but I would rather have a small room, with clean, upscale surroundings, than dumpy, large rooms. The beds and linens were very nice and comfortable. I was very impressed! I hope all the Fairfield Inns are this nice.

Positives: The decor was really fun, upscale, and very clean.

Negatives: The room was very small for 4. But we would rather that, then a dumpy hotel, with larger rooms like the Holiday Inn express across the street.

Reviewer: Not provided on Fri 06 Mar 2009 rated 10 out of 10.

Overall, our experience was nice. We liked how we could make our own waffles at breakfast and the whirlpool was relaxing. The room was a little cramped. Overall, we can't complain. The room was nice.

Positives: The breakfast bar had a lot of variety.

Negatives: Our room was located next to the ice machine.

Reviewer: Not provided on Fri 03 Oct 2008 rated 9 out of 10.

Very nice staff and a newly remodeled hotel. Our room was very nice with comfortable beds. I would go back to this hotel.

Positives: It was newly remodeled, great location just off the interstate and complimentary cookies!

Negatives: Parking.

Reviewer: Not provided on Wed 01 Oct 2008 rated 9 out of 10.

I would definitely stay at this hotel again.

Positives: Very spacious room.

Negatives: Shower was dirty when arrived.

Reviewer: Not provided on Fri 23 May 2008 rated 4 out of 10.

In time, this may be a decent place to stay for a night or two. Remodeling is ongoing and it appears that it will be quite some time before it is completed. Due to construction trailers, parking is almost non-existent. The heavy curtains will not close, leaving a 4' opening that allowed extremely bright lights to shine into the room. At 1:00 a.m. the room was brightly lit. No soda/snack machine located on 2nd floor, closest was on 1st floor on opposite end of building. Bed was decently comfortable and the shower had good pressure.

Positives: Shower had good water pressure. Bed was above average comfortable.

Negatives: Remodeling in progress. Curtains won't close to block bright light.

Reviewer: Not provided on Tue 15 Apr 2008 rated 9 out of 10.

The health club was not at all available.

Positives: Location/breakfast variety.

Negatives: Construction.

Reviewer: Not provided on Sun 10 Feb 2008 rated 1 out of 10.

This hotel was under construction during our stay which could explain some of the problems during our stay. Our first problem started when my wife and I tried to take a shower and found the room had no cold water. With no cold water we were not able to take a shower for the entire length of our stay. The second cold water problem. When we told the front desk of the problem they didn't offer anything to resolve the problem. Their response was to say that the hotel was under construction and there wasn't anything he could do about it. He then tried to comfort me by explaining they didn't have hot water last week. In my opinion a shower is half the reason we stay at a hotel. Since we were unable to take a shower the hotel was completely unacceptable.

Positives: The breakfast was very good quality.

Negatives: The lack of help from the hotel employees in response to the cold water problem in addition to the actual cold water problem.

Reviewer: Not provided on Wed 06 Feb 2008 rated 9 out of 10.

I will definitely stay here again--once the construction is complete. We did not have any problems with noise from the construction, but there was mud and ruts throughout the parking lot. The pillows were not comfortable however; I will take my own next time. Overall, a great value.

Positives: The continental breakfast was excellent--great variety.

Negatives: It was under construction--very muddy in the parking lot as a result.

Reviewer: Not provided on Sat 19 Jan 2008 rated 1 out of 10.

First arrival. I found a chip package left on table with hole chewed in back by rodent and only decade coffee available for in room use. The move between buildings was bad. Breakfast was not complete asked for butter etc. nothing in crock pot. Coffee cold early AM. Restroom in main lobby had dried urine drippings on the stool rim.

Positives: The location was convient.

Negatives: Remodeling being done! Hard to move to buildings. Cleanliness?

Reviewer: Not provided on Wed 17 Oct 2007 rated 7 out of 10.

Lobby small and cramped. No way to get to lobby from rooms without going outside and around a messy construction site.

Positives: Location and rooms.

Negatives: Construction, no way to get to lobby from inside.

Reviewer: Not provided on Sun 09 Sep 2007 rated 8 out of 10.

Hotel was ok but pricey. I have had better continental breakfasts. Overall, hotel was expectable considering their new construction activity. Kansas city hotel market has always been overpriced.

Positives: Close to casinos.

Negatives: New construction was intruding.

Reviewer: Not provided on Thu 06 Sep 2007 rated 8 out of 10.

Overall this was a nice room. The bathroom needed more counter space and the hot and cold were reversed in the shower. Wonderful continental breakfast with a wide variety including several hot items. Would stay here again.

Positives: Great continental breakfast.

Negatives: Room was stuffy, musty and didn't want to open first floor window.

Reviewer: Not provided on Mon 02 Jul 2007 rated 4 out of 10.

This was a rundown hotel, with few services. The hallways smelled like a bar, yet smoking was not allowed. The pool was closed, the lobby area was closed just after dinner, and their internet connections were down. We were very disappointed.

Positives: Freeway, restaurant close.

Negatives: Internet was not working, pool was closed, and lobby closed at 8 p.m. Lack of service!

Reviewer: Not provided on Fri 09 Feb 2007 rated 6 out of 10.

After 2 calls and face to face did so grudgingly.

Positives: Cost, cleanliness in most places.

Negatives: Disgusting stains on desk chair.

Reviewer: Not provided on Wed 22 Nov 2006 rated 9 out of 10.

Hotel was in good location with lots of shopping and eating places close by. Room was adequately clean but not very 'roomy'.

Positives: Close to shopping area we were visiting.

Negatives: Dark and dreary.

Reviewer: Not provided on Sat 18 Nov 2006 rated 10 out of 10.

Good for a few nights and excellent access to area.

Positives: Convenient access to highway and college.

Negatives: Breakfast was poor in selection and space.

Reviewer: Not provided on Wed 25 Oct 2006 rated 9 out of 10.

We checked in late at night and the staff were very friendly and accommodating. The kids enjoyed the continental breakfast, we were close to all the attractions and dining. The kids wanted to swim but it was cold so staff offered us indoor swimming at the corporations sister hotel across the street. We had a great weekend!

Positives: The staff were extremely friendly and accommodating, close to all the attractions we wanted.

Negatives: Nothing.

Reviewer: Not provided on Tue 15 Aug 2006 rated 7 out of 10.

This hotel was OK. The room was extremely small for a queen room. We could barely fit the crib! Also, the bed skirt wasn't straightened when we got into the room and the room wasn't as clean as I expected. The bed linens for Marriott are supposed to be all redone and upgraded, but these linens seemed sub par to what I have experience in places like comfort suites. Don't get me wrong, it was a good hotel, but this particular Fairfield reminded me more of a Motel 6 than what I expect from a Marriott brand hotel.

Positives: They had a crib, and the breakfast was decent.

Negatives: Tiny rooms!

Reviewer: Not provided on Sun 13 Aug 2006 rated 5 out of 10.

Although the room was clean and beds were very good, the bathroom only has counter space for your toothbrush. The sink faces the corner, not the mirror. If you want breakfast get there early before the 20 seats are filled.

Positives: Easy to find.

Negatives: The breakfast was okay, but there was only seating for about 20!

Reviewer: Not provided on Tue 08 Aug 2006 rated 7 out of 10.

Hotel was very nice. Pretty close to Worlds of Fun. Maybe just 15 minutes from downtown Kansas City. Only problem was that hotel was overbooked and they seemed to have lost our reservation. We were placed in the smoking section of hotel but were compensated for the mistake. Staff was very friendly and really tried to help. Cleaning was good. Also located next to a lot of restaurants. We would stay there again.

Positives: Clean, Reasonably quiet. Room was nice. Staff were very nice.

Negatives: Overbooked hotel and lost our room. Had to go to smoking section of hotel.