Holiday Inn at the Plaza KC

Reviewer: Not provided on Mon 08 Aug 2011 rated 8 out of 10.

The room was nothing to rave about, but I appreciated the cleanliness and comfortable bed. We were only there for a night, so we didn't get to take advantage of the amenities offered, such as the free shuttle or swimming pool. Check-in and check-out were a breeze, location was great, and the staff that we encountered were so friendly and helpful. Although it was a bit tight, I appreciated the free and underground parking.

Positives: Clean room and very friendly staff.

Negatives: No continental breakfast.

Reviewer: Not provided on Sun 07 Aug 2011 rated 9 out of 10.

Rooms were clean. Maintenance staff was friendly. Front desk was helpful. Air wouldn't get cold enough but at 78 it was bearable.

Positives: Good location. Clean rooms.

Negatives: Room would get cold enough. 78 is the coldest it would get.

Reviewer: Not provided on Sat 28 May 2011 rated 9 out of 10.

Our stay was fine the room and bathroom were clean. The shuttle was also helpful to get us from the Amtrak station.

Positives: The room was clean and also the bathroom the shuttle was also helpful to get us from the Amtrak station.

Negatives: The hall carpet was dirty, and musty.

Reviewer: Not provided on Thu 19 May 2011 rated 5 out of 10.

On check-in we were assigned a room which turned out to be occupied. Stayed 3 nights; on return to hotel on 3rd day our card keys would not work. Was admitted to our room by staff who happened to be on the floor. Reported this to front desk and was told a valid keys would be delivered to us in the room. An hour later the keys had not been delivered and had to go to front desk to get new card keys.

Positives: Location.

Negatives: Garage parking very tight. Garage exits onto fast, busy street with poor visibility.

Reviewer: Not provided on Thu 05 May 2011 rated 5 out of 10.

The hotel quality was average, but having major parking issues and being under construction made it an awful stay. I would really like my money back for the room.

Positives: Location.

Negatives: Construction that was going on and I was not notified.

Reviewer: Not provided on Sat 30 Apr 2011 rated 6 out of 10.

1970's motor lodge, check-in was a hassel because you couldn't use the front door due to construction.

Positives: Parking was close.

Negatives: Construction

Reviewer: Not provided on Sun 24 Apr 2011 rated 2 out of 10.

This hotel was advertised as a holiday inn express. This was a renovated something else hotel turned holiday inn. The Internet was nearly unusable after 5pm. The pillows were large and were bad on the neck. The windows had very thin curtains with no option of a dark cover that would make the room dark. Street lights kept me awake. The bathroom had hairs in it on the floor, clearly not swept. There was much construction which made this painful stay even worse. This area of town is also pretty nasty as well. I stayed here because I needed a quit place to get some shuteye and needed to use the Internet for work. I got almost nothing from it.

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Positives: I was able to fall asleep eventually.

Negatives: In addition to question 15, the windows had thin white curtains that let light in all night from the street posts.

Reviewer: Not provided on Fri 15 Apr 2011 rated 10 out of 10.

Great stay for the price. Clean, which is a must! Great, convenient location to downtown and the Plaza. Would definitely stay there again. Was impressed.

Positives: Location, friendliness, above average cleanliness, price.

Negatives: Spaces in parking garage were very small.

Reviewer: Not provided on Tue 22 Mar 2011 rated 10 out of 10.

Great location, friendly staff, and<BR/>area shuttle.

Positives: Location and the front desk clerk when we checked in -- he was great!

Negatives: Everything was great!

Reviewer: Not provided on Thu 06 Jan 2011 rated 8 out of 10.

Staff helped my daughter with her infant needs. Very thoughtful people, and she had nothing but admiration for them and his needs.

Positives: Location as it is close to the Plaza.

Negatives: Older hotel, but they are updating. Parking is tight, but they let us park in the waiting area as we have a big pick-up no charge.

Reviewer: Not provided on Sun 24 Oct 2010 rated 1 out of 10.

2 nights of very little sleep, groups of college age adults loud and drunk in our hallway. Called the desk 4 times about the noise, they finally called the police. This all took place between 2 and 3 am. The second night the person at the desk did nothing about the noise. I will not stay at this property again. I am a Priority Club member and I am very disappointed about the cleanliness and state of this Holiday Inn.

Positives: Nothing

Negatives: It is dirty and needs cleaning and updating.

Reviewer: Not provided on Fri 22 Oct 2010 rated 8 out of 10.

Will have a better upside when remodeling will be complete.

Positives: The location and shuttle to the plaza.

Negatives: No indoor pool.

Reviewer: Not provided on Sun 17 Oct 2010 rated 8 out of 10.

Great value for a basic and<BR/>clean room.

Positives: Clean room, someone always at front desk and fabulous mattress.

Negatives: Nothing stands out.

Reviewer: Not provided on Wed 15 Sep 2010 rated 9 out of 10.

The items that were new, such as the bed, carpet, and shower/bath made the place seem great. The ancient TV with poor reception left a lot to be desired, but we were not there for the TV. Surprising that there was not even a mini-fridge in the room. Once the renovations are done, I'm sure it will live up to a fine 3-star hotel.

Positives: The bed and pillows were extremely comfortable!

Negatives: It's in the process of rennovation which made for a disheveled appearance.

Reviewer: Not provided on Tue 17 Aug 2010 rated 3 out of 10.

Location is great. Hotel is under renovation and dirty. My room had not been renovated and was outdated and worn. Restaurant service was very poor. Hotel staff was not friendly and instructions for parking garage, elevators, room location, etc. were very poor. Overall a poorly managed property in a facets of operation.

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Positives: Location.

Negatives: Under renovation, rooms are outdated and modest. Restaurant management and overall service is pathetic.

Reviewer: Not provided on Tue 03 Aug 2010 rated 8 out of 10.

We had comfortable beds, a clean bathroom, a great pool and that is all we really needed!

Positives: Comfortable beds, clean bathroom and great pool.

Negatives: Carpet in our room was very stained.

Reviewer: Not provided on Mon 28 Jun 2010 rated 9 out of 10.

Had breakfast there 3 times the buffet had the same items every day, change would have been nice but still was good. Hallway carpet looked rough but did see a sign that they were re modeling

Positives: Great location and nice price on price line

Negatives: Parking lot was small for pickup.

Reviewer: Not provided on Thu 20 May 2010 rated 7 out of 10.

Pleasant stay. Clean room. Pool not open yet. Bed too firm.

Positives: Pillow menu

Negatives: Toilet paper

Reviewer: Not provided on Tue 27 Apr 2010 rated 4 out of 10.

Overall, with the price we paid, I felt I have done better with hotels elsewhere and for a way cheaper price. While we were there there was some sort teenage-fest with a lot of teenagers running around knocking on doors and running away and just being extremely loud late at night. The air conditioner didn't work upon arrival and we asked to have it fixed and they did send someone immediately, however, it never got very cool in our room.

Positives: The hotel was centrally located which made traveling to other destinations great.

Negatives: The narrow parking garage which made parking somewhat difficult.

Reviewer: Not provided on Mon 26 Apr 2010 rated 9 out of 10.

Comfortable bed, liked the pillow menu though the ones already in the room were to my liking. Free parking a major plus.

Positives: Location, price, cleanliness, and friendly staff.

Negatives: In room movies entirely too expensive.

Reviewer: Not provided on Sat 10 Apr 2010 rated 10 out of 10.

Nice, clean hotel and<BR/>great beds.

Positives: Helpful staff.

Negatives: How your breakfast was set up.

Reviewer: Not provided on Sat 06 Mar 2010 rated 9 out of 10.

Met my expectations. Would use it again.

Positives: Location.

Negatives: Shower head was too low.

Reviewer: Not provided on Mon 01 Mar 2010 rated 8 out of 10.

Convenient, free parking, and free breakfast make this hotel stand out from the other KC Plaza hotels.

Positives: Breakfast buffet, free happy hour, free parking.

Negatives: The rooms aren't really 3 star.

Reviewer: Not provided on Sat 30 Jan 2010 rated 10 out of 10.

A great place to stay for a trip alone or with family. Very friendly front desk staff.

Positives: Great location, excellent parking, and very friendly staff.

Negatives: Room carpets are coming up for an upgrade.

Reviewer: Not provided on Mon 04 Jan 2010 rated 8 out of 10.

Very nice wish the pool was in doors or they had a hot tub.

Positives: The bar tender was very helpful.

Negatives: Not much parking.

Reviewer: Not provided on Wed 02 Dec 2009 rated 4 out of 10.

Was expecting something a bit nicer. The hotel overall just seemed dirty. The halls we dirty and had torn carpet everywhere, the rooms felt dirty. When we got there we asked for a non-smoking room and she said she would gladly change it. Well we got to the room and it was smoking but we just dealt with it.

Positives: The parking and location.

Negatives: Halls have torn carpet, staff not very organized.

Reviewer: Not provided on Mon 28 Sep 2009 rated 7 out of 10.

For the money and location, hotel met expectations. Safe and secure underground parking. Front desk personnel could have been friendlier and given better instructions on where my room was when checking in. Room was okay, but carpet had a big water stain on it. Free breakfast coupons were a pleasant surprise as well as free happy hour drinks. Overall, hotel was what I expected it to be and I would probably stay there again.

Positives: Location close to the Plaza and reasonable price.

Negatives: Checking in front-desk personnel did not give good directions about how to get to my room from the parking garage. Room was just okay.

Reviewer: Not provided on Mon 05 Jan 2009 rated 7 out of 10.

The room was nice and clean but the fitness room was dirty.

Positives: The morning desk clerk was very friendly.

Negatives: The fitness room was in a state of disrepair with most of the machines having something wrong with it and the

Reviewer: Not provided on Sun 04 Jan 2009 rated 1 out of 10.

Only advantage of the hotel was its location. When I arrived the room was dirty. Floors had not been cleaned, bed had hair on it. The room was also extremely hot. Temperature control in the room did not work. After complaining to the staff their only solution was to offer a fan. Hotel staff was quite rude in general.

Positives: It had a good location in the city.

Negatives: Dirty room, temperature out of control in the room.

Reviewer: Not provided on Wed 29 Oct 2008 rated 10 out of 10.

The staff was friendly, knowledgeable and helpful. The room was nice and clean. However, the parking garage stalls were narrow and difficult to maneuver.

Positives: The location.

Negatives: The parking garage.

Reviewer: Not provided on Wed 22 Oct 2008 rated 10 out of 10.

Great for business or pleasure, excellent atmosphere, super friendly staff. Felt welcome at the front desk, the bar or in the hallways. Convenient, safe and free parking garage! Clean, modern, quiet.

Positives: Convenience for price to the Plaza.

Negatives: Slow to drain sink.

Reviewer: Not provided on Mon 01 Sep 2008 rated 10 out of 10.

The hotel was very easy to find, the staff was very friendly.

Positives: The staff was great.

Negatives: What happened to the CD player.

Reviewer: Not provided on Mon 18 Aug 2008 rated 10 out of 10.

Overall I feel we had a very nice stay at the hotel.

Positives: Free parking.

Negatives: A little musty smelling.

Reviewer: Not provided on Sat 16 Aug 2008 rated 2 out of 10.

Look elsewhere.

Positives: Nothing.

Negatives: Poor service and quality should have been much better for the price.

Reviewer: Not provided on Fri 15 Aug 2008 rated 6 out of 10.

Overall, the hotel was fine for the one night I stayed. If one was to stay over 2 nights I think other hotels may be better. Again, if I had stayed more, it would have been something I would have looked for. The staff was nice, and I had no problem there. Check in was at 3pm and I wished it would have been earlier. The rooms were decent, and my only two or so complaints were that the noise was pretty loud and you could hear quite a bit. I guess paper thin wall so to speak. Their hotel book says air ducts cause the noise. If you are taller than 5'5 the shower will cause you problems. I was just able to stand under the shower head. This put it at head level. If you were 6' or more, you would have stood over the shower head and would have had to duck to wash your hair. So if you are a taller person, be aware that the shower is short and the shower head is shorter. The only other complaint would have been the sink because the water drained poorly. It was fine if you barely ran water, but dont try and run it all the way or it wont drain too quickly. Overall for what I did it was fine and it saved me parking fees, which I guess made up for a few things. Not every place you visit will be like this, but the hotels surrounding where I was, charged per night.

Positives: Free parking garage.

Negatives: Shower head was about the same height as I was.

Reviewer: Not provided on Fri 01 Aug 2008 rated 10 out of 10.

I enjoyed my stay at this hotel. The staff was very friendly, rooms were clean, and it is very convenient to the plaza area and college.

Positives: Located in the plaza area.

Negatives: The parking garage did not have many spaces.

Reviewer: Not provided on Wed 30 Jul 2008 rated 6 out of 10.

Everything was fine except for the air conditioner not working. They told us it was because of the humidity and gave us a box fan. It was tolerable but definitely not comfortable. The best thing about this hotel is location.

Positives: Location and price were great!

Negatives: Air conditioner did not work.

Reviewer: Not provided on Thu 24 Jul 2008 rated 3 out of 10.

This place is good and bad. It has a great location. It is fairly cheap. However, parking is horrible, the staff was occasionally rude, the pool didn't open on time, they didn't offer a free continental breakfast, and they didn't offer the opportunity to have breakfast in my room. They also told me that I would have two beds in my room, and I only had one. No minifridge, either. It was cheap, but not cheap enough that I expected bad service and/or accommodations.

Positives: It was very close to the plaza.

Negatives: Parking.

Reviewer: Not provided on Tue 22 Jul 2008 rated 6 out of 10.

Hallways and air conditioning could have used updating. Otherwise, the hotel was comfortable and conveniently located near Country Club Plaza.

Positives: Location and price.

Negatives: Distance from elevator to room.

Reviewer: Not provided on Fri 18 Jul 2008 rated 8 out of 10.

Met our expectations. Great location. Good pool. Not very good communication with maid staff. We had arranged for a late check out, but maids still knocked on the door at 8:30 am.

Positives: Outdoor pool was clean, open and quiet.

Negatives: Wish there would have been a complimentary breakfast.

Reviewer: Not provided on Thu 17 Jul 2008 rated 8 out of 10.

We traveled to KC because our girls were flying to New Mexico to spend some time with their grandparents. It was a late flight, so we decided to make a weekend of it. Our room was on the first floor near the vending area. The room looked clean, but felt more cramped due to the low ceiling. There were some water spots on the ceiling that didn't get painted. The staff was friendly, however I was surprised that the cleaning staff started before 8 AM on Sunday morning. All told, it was an adequate hotel for an overnight visit, as long as you are not planning to do much at the hotel other than sleep.

Positives: The hotel was located close to many local attractions, easy to get to & from.

Negatives: The hotel bar & restaurant closed very early for a Sat night (10 pm).

Reviewer: Not provided on Sat 07 Jun 2008 rated 10 out of 10.

Very good location within walking distance of many attractions and the Plaza district. The staff at the hotel are excellent, everyone!

Positives: The entire staff are very friendly and do an excellent job.

Negatives: A little difficult to find your way around to some areas.

Reviewer: Not provided on Wed 28 May 2008 rated 10 out of 10.

It was clean, attractive and very close to all the attractions of Country Club Plaza.

Positives: It was close to everywhere I wanted to be and comfortable.

Negatives: Nothing to tell.