Intercontinental Kansas City At The Plaza

Reviewer: Not provided on Sun 25 Sep 2011 rated 9 out of 10.

Nice to visit once but wasn't worth 200 a night.

Positives: Very nice looking and extremely nice people.

Negatives: Everything was very expensive and there was dust and some cob webs. They were working close to our room. Painting and hammering.

Reviewer: Not provided on Sat 04 Dec 2010 rated 10 out of 10.

Beautiful! Friendly! Expedient! Classy! Romantic!

Positives: Just wonderful! Lovely and the bed was great!

Negatives: Nothing! All smiles.

Reviewer: Not provided on Wed 10 Nov 2010 rated 7 out of 10.

Location is great, hotel is attractive and the service is fair.

Positives: The location.

Negatives: Stuffy and we couldn't get waited on in the lounge.

Reviewer: Not provided on Mon 11 Oct 2010 rated 9 out of 10.

I feel that this hotel is overpriced, particularly given that the Rafael is available(right next door) for considerably less dollars.

Positives: Location

Negatives: Restaurant staff slow, not friendly.

Reviewer: Not provided on Tue 22 Dec 2009 rated 10 out of 10.

Great location and excellent accomodations. Would stay here again for sure!

Positives: Great location and very updated hotel.

Negatives: Lots of holiday and wedding parties. Very busy.

Reviewer: Not provided on Wed 09 Sep 2009 rated 10 out of 10.

I've stayed at this hotel multiple times. I was MOST impressed with the service this time. Attitude, gracious, friendly, accomidating. Love the folks I ran into!

Positives: Exceptional view and service.

Negatives: Paying for parking.

Reviewer: Not provided on Sat 05 Sep 2009 rated 10 out of 10.

The Intercontinental is a gorgeous hotel with a fabulous of the Plaza and only 2 blocks from everything you need.

Positives: Clean and beautiful room. Loved pool

Negatives: No fridge no microwave.

Reviewer: Not provided on Sat 05 Sep 2009 rated 9 out of 10.

We loved staying here. Staff treated our children exceptionally well.

Positives: Staff extremely helpful, easy and resonable upgrade to club level.

Negatives: NO JACUZZI!!

Reviewer: Not provided on Sun 28 Jun 2009 rated 10 out of 10.

The Intercontinental is a richly designed hotel. The staff are working to please you in every way they can. The rooms, the bathroom and specifically the bed are the most comfortable I have ever enjoyed at a hotel.

Positives: The staff was very helpful and the private lounge available to me with my room was great.

Negatives: The television selections were very limited.

Reviewer: Not provided on Wed 08 Apr 2009 rated 9 out of 10.

The hotel was very clean and beautiful, the staff was friendly and helpful.

Positives: Great location, fabulous view, nice clean room.

Negatives: The thermostat did not work and it was terribly hot and we could not control that.

Reviewer: Not provided on Thu 07 Aug 2008 rated 10 out of 10.

I would definitely go back. the location was great, it felt safe, the food was amazing, the bed was comfortable.

Positives: Breakfast was absolutely amazing.

Negatives: Water leak on floor in room by bath.

Reviewer: Not provided on Thu 24 Jul 2008 rated 10 out of 10.

Excellent balcony view; great shopping & dining, convenient location with rental car.

Positives: Luscious bed; excellent view; great shopping & dining.

Negatives: No whirl pool.

Reviewer: Not provided on Wed 02 Jul 2008 rated 5 out of 10.

When my son and I checked in initially at 10:30pm, there was live entertainment in the hotel lobby which was very loud and many adults wandering around with drinks in hand, etc. This is fine if noise level is not intrusive into customers' rooms. We were given room, which was not only the size of a matchbook, but was obviously right over the entertainment in the lobby. Sleeping would have been out of the question. I angrily went back to the desk and asked them how dare they rent out such a room to anyone, especially when they saw my son was with me and sleep was important for a sports event he had the next day. Even though they told me they had no rooms, I was not budging and somehow they found another room. One should expect to be able to sleep when one checks into a hotel, no matter what the fee is. The room we were in had highly variable water supply in the shower, from not getting warm enough, to being burned. New decor, old pipes. I called to ask someone to come look at it when we would be out the next day, but no one ever came. Maid never came to straighten room until 5 pm at which time we were back at room and showering to go out to eat. I have not seen my final bill yet, so I am not sure what they charged me for this room.

Positives: Good location, nice rooms.

Negatives: Although rooms newly decorated, plumbing is a problem.

Reviewer: Not provided on Wed 21 May 2008 rated 9 out of 10.

Beautiful hotel; looked like it had been recently updated. Warm wood and romantic main level with fire going in the fireplace. Marble entrance with welcoming staff.

Positives: Convenience to the Plaza and I loved the interior of the main level.

Negatives: Valet parking was $17/night.

Reviewer: Not provided on Tue 06 May 2008 rated 10 out of 10.

Intercontinental Hotel-excellent location on the Plaza. The room was very clean and the bed was very comfortable. The room had all the conveniences that we wanted along with good privacy for sleeping, watching TV etc.

Positives: The beds were best-very comfortable; the room had all the conveniences we wanted and the location was excellent.

Negatives: Took a long time for the water to turn hot for the shower.

Reviewer: Not provided on Fri 18 Apr 2008 rated 1 out of 10.

They also made us feel like we were charged for every minor thing, and at a nice hotel, some amenities should be part of the price you pay, but in this regard, the Intercontinental was more like the Budget Hotel or Holiday Inn.

Positives: It was pretty.

Negatives: It was a complete nickel and dimming establishment. Staff unhelpful.

Reviewer: Not provided on Mon 24 Mar 2008 rated 10 out of 10.

Overall, great hotel and although we had hot water issues, we look forward to the next stay.

Positives: We enjoyed the entertainment in the restaurant and the courtesy of the staff. Great view of the Plaza.

Negatives: The water in the room took a little too long to get hot for the shower.

Reviewer: Not provided on Thu 20 Mar 2008 rated 7 out of 10.

The plush lobby makes a great first impression, but that charm doesn't carry over to the other areas of the hotel. Stay here for the convenient location, but don't expect exceptional service from the staff.

Positives: Close to shopping/dining.

Negatives: Concierge service was weak.

Reviewer: Not provided on Tue 07 Aug 2007 rated 8 out of 10.

This hotel was a great place for a romantic weekend. Right across the street from the Famous Country Club Plaza. Room was a good size, with a nice reading chair and a great King Sized Bed. The bed was a little too hard and the pillows were a little too soft, but other than that it was a wonderful stay!!!

Positives: The location was wonderful, right across the street from the World Famous Country Club Plaza.

Negatives: The Beds were somewhat hard.

Reviewer: Not provided on Thu 02 Aug 2007 rated 8 out of 10.

Great location for a moderate price.

Positives: Doormen were extremely friendly and helpful!

Negatives: Stains on the carpet in room and dirt in corners of bathroom.

Reviewer: Not provided on Thu 02 Aug 2007 rated 8 out of 10.

The Intercontinental is a wonderful hotel and conveniently located on The Plaza, close to shopping, dining, entertainment. The staff at the hotel was very helpful. However, our room had not been updated. Also, the hotel was very full that weekend and our room was not cleaned properly, nor were there any towels left.

Positives: The location on the Plaza is superb!

Negatives: The guest rooms need updated/remodeled.

Reviewer: Not provided on Wed 25 Jul 2007 rated 7 out of 10.

Nice hotel, great location, good view of pool/plaza, friendly and accommodating staff. Shower handle was broken, TV armoire doors wouldn't stay open, room service food was horrible, and rooms could use some updating.

Positives: Location; friendly, accommodating staff.

Negatives: Room service food was terrible, shower handle broken, rooms outdated.