Courtyard

Reviewer: Not provided on Tue 21 Jun 2011 rated 8 out of 10.

While being renovated, this hotel offers a secure location in north Jackson, with plenty of shopping, food, and entertainment nearby, and it's just off I-55.

Positives: Despite renovation, room was clean and as advertised. Staff was friendly and efficient.

Negatives: Renovations still ongoing, some amenities dated looking, not quite up to 3 stars in some respects.

Reviewer: Not provided on Fri 17 Jun 2011 rated 10 out of 10.

The staff is fantastic. Very good people, everything you could ask for in exceeding expectations.

Positives: The staff went out of their way to make our visit better than expected.

Negatives: It is under construction.

Reviewer: Not provided on Thu 03 Mar 2011 rated 9 out of 10.

Very friendly staff made the visit fantastic.

Positives: The restaurant and all the employees were awesome!

Negatives: Rooms were a bit tired looking.

Reviewer: Not provided on Tue 01 Mar 2011 rated 10 out of 10.

This was a really nice Courtyard Marriott in a great location. Lots of stores and things around for meals/shopping. Right off I-55. They are about to do a remodel, too. Looks nice.

Positives: Great location, quiet, comfortable.

Negatives: Map quest couldn't find the road.

Reviewer: Not provided on Fri 10 Dec 2010 rated 9 out of 10.

This is a nice hotel in a good location.

Positives: The beds were comfortable and the rooms were spacious, also the lobby was decorated very festive for Christmas.

Negatives: The televisions are slightly outdated and the channels are boring.

Reviewer: Not provided on Tue 16 Nov 2010 rated 9 out of 10.

Very nice, well kept hotel.

Positives: The location and the decor were very nice.

Negatives: Nothing.

Reviewer: Not provided on Thu 04 Nov 2010 rated 8 out of 10.

Pretty good hotel. Clean. Nothing fancy, but definitely no problems. Beds were comfortable, but you should bring a blanket if you like lots of cover because there really was no heavy cover blanket. Friendly hotel clerk got me into a room even though 99% of people had not checked out yet from a previous ball game in town. I felt that it was no trouble at all to get me a good room. Great pub/restaurant right next door called Bulldog that had some great food.

Positives: Convenience to shopping and restaurants.

Negatives: It took too long for it to cool off in the room.

Reviewer: Not provided on Sun 26 Sep 2010 rated 8 out of 10.

Very clean, quiet place to rest.

Positives: The staff were very kind and helpful.

Negatives: The Internet and phone service were very poor.

Reviewer: Not provided on Sat 07 Aug 2010 rated 5 out of 10.

Hallway on 3 was very hot and uncomfortable. Public spaces were "tired", Formica in elevator is broken, chipped. Room was great, public area was not.

Positives: Location

Negatives: Did not handle priceline transaction correctly. No problem though.

Reviewer: Not provided on Tue 03 Aug 2010 rated 8 out of 10.

Updated appliances and decor, nice hotel and very good location.

Positives: Location.

Negatives: Would prefer free breakfast.

Reviewer: Not provided on Wed 26 May 2010 rated 10 out of 10.

The customer service was excellent. The room was very comfortable. There weren't any foul odors in the hallways. The view of the pool was pleasant. The pool was nice. The room service was pleasant. Showers were great. WiFi was great, and there were no hidden charges.

Positives: Very cozy comfortable, friendly, great deal on this particular hotel.

Negatives: The fitness room was a little too small.

Reviewer: Not provided on Fri 09 Apr 2010 rated 7 out of 10.

Staff was great; dining good and room okay. Wifi was not accessible immediately because a previous patron of our room had been blocked; had to call customer service and it took approximately 45 minutes to get wifi working. I have a part-time online job and needed it. Otherwise, facilities etc, were fine.

Positives: Quietness.

Negatives: Wifi was not working right away.

Reviewer: Not provided on Sat 20 Mar 2010 rated 7 out of 10.

The hotel itself was great. The only major problem was at check-in. The clerk for some reason try not to check me in. I spent 2 hours in the lobby with the clerk. Thank goodness I kept my cool. The pain in my back just about stressed me out. Thanks again to the fine staff at Priceline.

Positives: The location was perfect. Close to the highway and to Ridge land which is great for shopping and dinning. Location was close to many extras.

Negatives: The hotel staff on check-in took 2 hours.

Reviewer: Not provided on Fri 19 Mar 2010 rated 9 out of 10.

Consistent with most U.S.Courtyard hotels.

Positives: Consistent with most U.S.Courtyard hotels.

Negatives: TV was still a tube. How quickly they've become totally outdated.

Reviewer: Not provided on Fri 19 Feb 2010 rated 9 out of 10.

The bed was not comfortable, the toilet flushed slow. The staff was extremely friendly.

Positives: Good location, close to college.

Negatives: Elevator smelled like mildew, bed was not comfortable.

Reviewer: Not provided on Sun 07 Feb 2010 rated 8 out of 10.

This hotel was okay. Nothing special except a comfortable and clean bed.

Positives: Comfortable bed.

Negatives: Rooms need updated, nothing special.

Reviewer: Not provided on Thu 31 Dec 2009 rated 4 out of 10.

The staff was friendly and helpful and the lobby was very clean. But the great looking lobby does not extend to the unimpressive room. The furniture and refrigerator were dented and scratched. The furniture in the room was not arranged well, and the bathroom was not clean. We had problems with phone and the we never got the wireless internet working properly even after a 30 minute problem solving call to tech support in some other location. The TV reception was always fuzzy and was in a weird location. The next day we were locked out of our rooms twice because the electronic key failed to work, which resulted in various trips to the front desk.The staff did give us free breakfast coupons because it was my birthday; this was a very nice gesture. Courtyards don't offer free breakfasts, but instead charge about $10.00 each for the very average buffet breakfast. (This was not the hotel for a romantic evening, even with the lights off!)

Positives: Friendly staff and a clean lobby.

Negatives: The bathroom was dirty, furniture was dented, room was small and cramped, wireless internet didn't work well, and the TV picture was fuzzy.

Reviewer: Not provided on Tue 01 Dec 2009 rated 10 out of 10.

On the north side of Jackson right off of I-55. This was our 2nd Priceline stay at this hotel. We were thrilled when we snagged this hotel on Thanksgiving night.

Positives: Great mattress & bedding & free Wi-Fi and parking!

Negatives: No negatives to describe.

Reviewer: Not provided on Mon 30 Nov 2009 rated 8 out of 10.

Was above normal in noise. Staff was friendly.

Positives: Breakfast was good.

Negatives: They only offer breakfast. No other meals from restaurant.

Reviewer: Not provided on Tue 29 Sep 2009 rated 5 out of 10.

Okay stay, room smelled, staff friendly. Likely not to stay again.

Positives: Location, liked the Courtyards I have stayed at before.

Negatives: Room smelled, mildew visible in AC wall unit.

Reviewer: Not provided on Thu 03 Sep 2009 rated 10 out of 10.

Hotel is older but clean. Staff were friendly. The area was quiet and peaceful. Close proximity to shopping and dining.

Positives: Receptionist was very friendly.Room was clean.

Negatives: I was not allowed to request a specific type of room.

Reviewer: Not provided on Tue 18 Aug 2009 rated 10 out of 10.

The staff was very friendly at check in and assisting in any other matter to include finding a place to eat. Very warm and inviting lobby and area. Room was very clean and well lit.

Positives: Clean hotel, extremly friendly and polite staff. Great location comfortable bed and towles.

Negatives: A little difficult to find with GPS.

Reviewer: Not provided on Thu 23 Jul 2009 rated 8 out of 10.

Nice pool, great staff! I enjoyed the staff more than the stay!

Positives: Friendly staff with great smiles.

Negatives: Bed was not comfortable.

Reviewer: Not provided on Fri 29 May 2009 rated 8 out of 10.

Very nice hotel near restaurants and shopping. The staff was very helpful and friendly. Check in and check out went very well. The bed, while comfortable, did not seem to be up to the upgraded beds in other Courtyard hotels where I have stayed recently.

Positives: Extremely friendly and helpful staff.

Negatives: Bed was not up to other Courtyard locations where I have stayed.

Reviewer: Not provided on Mon 25 May 2009 rated 8 out of 10.

Good for a quick business trip. Good location with plenty of places to eat very close. Also location was good.

Positives: Check in and check out were very quick and easy.

Negatives: Selection of channels on TV was poor.

Reviewer: Not provided on Wed 29 Apr 2009 rated 9 out of 10.

Very nice stay.<BR/>I would definitely recommend to others.

Positives: Friendly, clean and secure.

Negatives: Would

Reviewer: Not provided on Tue 03 Mar 2009 rated 10 out of 10.

I had an enjoyable stay. The friendly staff was the best that I've had in a while. The bed was especially comfortable.

Positives: The staff was very friendly. I also like the location of the hotel.

Negatives: There was a fee for breakfast.

Reviewer: Not provided on Tue 12 Aug 2008 rated 8 out of 10.

Nice place to stay felt safe with my family, but the halls were a little warm. The room was in excellent shape and very comfortable.

Positives: The beds were comfortable, and my family felt safe.

Negatives: The hall and elevator were hot.

Reviewer: Not provided on Sat 02 Aug 2008 rated 2 out of 10.

When I entered my room everything seemed fine. Up to the normal Marriott standards. When I started to work and removed my shoes my feet became soaking wet. The floor was flooded from water from the air conditioner. I called management and they offered to have someone come up to take care of it and I begged off because I had a lot of work to do and if they weren't offering a new room I would rather they not bother me. A new room should have been offered but wasn't. I will not be recommending Jackson Ms Courtyard to my internet marketing friends with whom I travel frequently!

Positives: Location was close to restaurants.

Negatives: Floor was soggy wet! Air conditioner was malfunctioning.