Sheraton

Reviewer: Not provided on Wed 24 Nov 2010 rated 9 out of 10.

Clean, great location, and quiet.

Positives: Beds, pillows and comforter were awesome.

Negatives: Breakfast buffet was not hot, only warm.

Reviewer: Not provided on Wed 03 Nov 2010 rated 7 out of 10.

Great beds very clean. They should black out the windows that are even with the roof air conditioner. Could not see anything.

Positives: The beds.

Negatives: All I could see out the window was the roof air conditioner.

Reviewer: Not provided on Sun 03 Oct 2010 rated 7 out of 10.

Great beds.

Positives: Heavenly beds! Just awesome, hard to get out of in the morning!

Negatives: The first room we got had such an odor we had to be moved (which they did quickly).

Reviewer: Not provided on Sun 25 Apr 2010 rated 9 out of 10.

The employees were so nice and accommodating. There was an extra food and beverage amount charged to our room by mistake. The desk help immediately found what the problem was (charged to the wrong room) and took care of it. We also left an overnight bag and they mailed it to us right away. Very pleasant employees.

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Positives: The employees were very accommodating.

Negatives: We were very satisfied.

Reviewer: Not provided on Wed 03 Sep 2008 rated 10 out of 10.

Clean, wonderful. Staff was excellent and helpful.

Positives: Far exceeded my expectations.

Negatives: Minor issue with lighting.

Reviewer: Not provided on Fri 29 Aug 2008 rated 7 out of 10.

It was adequate and was a fair price but I would not say I was overly impressed.

Positives: I thought the glass elevator was kind of classy.

Negatives: The carpet seemed dingy and poor window trim work.

Reviewer: Not provided on Mon 07 Apr 2008 rated 8 out of 10.

We would recommend this motel to anyone.

Positives: A very enjoyable stay.

Negatives: No micro, no frig in room.

Reviewer: Not provided on Mon 18 Feb 2008 rated 7 out of 10.

Overall our stay was very pleasant. The room was comfortable, and the staff was friendly and helpful. The restaurant food was slightly overpriced for the quality. The pool, hot tub, and exercise facilities were great.

Positives: We stayed on Valentine's Day, and they had complementary champagne and strawberries.

Negatives: The hotel advertised a sauna, however one did not exist.

Reviewer: Not provided on Thu 15 Nov 2007 rated 9 out of 10.

Overall this was a wonderful hotel. Our family traveled together, although my purpose was business related. It was beautiful all around! My 5 year old especially loved the glass elevator!

Positives: The bed & bedding was wonderful, very comfy!

Negatives: The pool wasn't very clean one of the days.

Reviewer: Not provided on Mon 20 Aug 2007 rated 6 out of 10.

We had two nights booked; the receptionist insisted we had only one night even with my confirmed receipt. She and I were in a heated argument when the management over heard us and come over. He then corrected the situation.

Positives: The location was great for us and it was clean with amenities.

Negatives: The personal at the check in.

Reviewer: Not provided on Sat 18 Aug 2007 rated 3 out of 10.

For the 3 or 4 star rating I would not recommend it.

Positives: The bed.

Negatives: No thermostat I could control.

Reviewer: Not provided on Sun 12 Aug 2007 rated 6 out of 10.

I liked the location. It is right next to mall and Interstate Highway 394, providing quick access to dining, shopping and other activities. It was tucked back in a quiet location. The pool was under repair to install safer drains, which is a good thing.

Positives: Rooms were great. Service was great.

Negatives: The swimming pool was not working, which was not good with kids.

Reviewer: Not provided on Tue 24 Jul 2007 rated 6 out of 10.

Started out as a bad experience when the Sheraton overbooked and we did not get a room. They put us up at a Days Inn 10 miles further out that I would never stay at by choice, in a smoking room no less. Give credit to the general manager to agree to comp us a room the following week on the return trip. Just wish we did not have to go through the first part of being turned away at midnight after a long travel day.

Positives: Good recovery with complimentary room after overbooking our stay on front end of trip.

Negatives: Overbooked our stay on front end of trip-sent us to a one star days inn.

Reviewer: Not provided on Sun 22 Jul 2007 rated 10 out of 10.

Great for business travelers, family, romance, and convenient for shopping/recreation. Beds are awesome!

Positives: Classy, clean, modern, comfortable, and first class.

Negatives: Absolutely nothing bad.

Reviewer: Not provided on Mon 16 Jul 2007 rated 5 out of 10.

I got a corner room.

Positives: Location & the staff's greeting with smile.

Negatives: Atmosphere was dull.

Reviewer: Not provided on Thu 14 Jun 2007 rated 8 out of 10.

Very nice facility. Good location. Everything was positive. Lots of kids running around but it was a weekend.

Positives: Clean, well maintained, friendly staff.

Negatives: Lots of kids running around.

Reviewer: Not provided on Sun 10 Jun 2007 rated 10 out of 10.

The "first impressions" coming in after traveling caught our attention. There was a fresh water (citrus/cucumber) jar in the entrance; candlelight in the atrium and by the piano bar in the evenings; friendly personnel; a second atrium overlooking the pool and hot tub. We really had a good experience.

Positives: Atmosphere; location of our room overlooking the pool

Negatives: Our stay was a very good experience!

Reviewer: Not provided on Wed 30 May 2007 rated 4 out of 10.

The hotel has a poor location and the hotel had no Internet connection, which really was bothersome for me.

Positives: Nice room.

Negatives: Poor location and lacked business amenities.

Reviewer: Not provided on Fri 18 May 2007 rated 9 out of 10.

Very nice hotel. I would highly recommend it to friends and relatives visiting Minneapolis on business or for pleasure.

Positives: The location is great. Shopping, restaurants and near downtown Minneapolis.

Negatives: The beds (mattresses too firm).

Reviewer: Not provided on Fri 06 Apr 2007 rated 7 out of 10.

Hotel was suitable to meet our needs. Staff was friendly. Hotel was easy to find and close to shopping.

Positives: Hotel was very quiet and easy to get find.

Negatives: Parking area was not convenient to carry suitcases in.

Reviewer: Not provided on Thu 22 Mar 2007 rated 7 out of 10.

Stayed 2 nights. A Friday thru Sunday. First night was fine. On Saturday, left hotel early in the morning for the day, returned at 5p.m. To find dirty room. Maid service never cleaned room. When I called front desk, they said they were short staffed and did not reach my room yet. They wanted me to leave room at 6.pm for maid service after I had already been gone from the hotel for 10 hours that day. I was tired and wanted to relax. They put me in another room that was next to elevator with children getting on and off all night long. Half of the bathroom lights were burnt out. The temperature in the room was 75 degrees and would not go down. Did not want to call front desk again because lady working was hard to work with the first time.

Positives: The lobby and restraint area.

Negatives: Room was not cleaned by 5p.m. On 2nd day of stay.

Reviewer: Not provided on Wed 14 Feb 2007 rated 10 out of 10.

The hotel was clean and appealing. The room was spacious with a nice big bathroom. The room was quiet - you couldn't hear the people in the rooms next to you. The staff was friendly and smiled.

Positives: It was clean. The staff was friendly and smiled. Rooms were quiet.

Negatives: I can't think of a thing.