Residence Inn

Reviewer: Not provided on Mon 13 Dec 2010 rated 4 out of 10.

Clean looking hotel in decent location. Staff was awful. I am a Government employee and booked at the government rate through Marriott Reservations and when I arrived they told me that because I work for the state government they were not going to give me that rate. They told me this as I'm standing in the lobby at 7:30pm after a long day of travel that I either have the pay their amount out of pocket or try walking to a different hotel that would take me. I can't imaging they were going to find someone to stay in that room that night at 7:30, so instead for the room they got $0. Really smart people working there. I stay at Marriott hotels all over the US at the government rate and this is the only time I've been told I didn't qualify.

Positives: Location.

Negatives: Staff.

Reviewer: Not provided on Thu 24 Sep 2009 rated 10 out of 10.

Great location. Excellent buffet breakfast. Room was decorated nicely. Easy access to print boarding pass.

Positives: I thought the room was exceptional, great city location and buffet breakfast was excellent.

Negatives: Nothing.

Reviewer: Not provided on Tue 19 Aug 2008 rated 9 out of 10.

This hotel was a nice surprise for the money; clean, well appointed rooms and a huge buffet breakfast in the lobby the next morning. Staff were helpful, but not overly friendly. Nicely located for anything you'd want to do in Minneapolis, and convenient to get to.

Positives: Spaciousness of the room, buffet breakfast in the morning, attention to detail of the room.

Negatives: Pool was less than convenient to get to, not attached to the hotel.

Reviewer: Not provided on Tue 29 Jul 2008 rated 9 out of 10.

Great! Definitely overly impressed. It had a full kitchen with a stove, dishwasher, everything! Felt very safe with the security and hotel staff was very friendly. The continental breakfast was a perk and by far the best continental breakfast I have ever seen in a hotel. Great value! Great price! Definitely will be going back!

Positives: Contemporary, great location, beautiful room and view of the city!

Negatives: Continental breakfast ended a bit early.

Reviewer: Not provided on Tue 08 Jul 2008 rated 5 out of 10.

Great decor, nice clean room. You will pay an extra 20.00/day minimum to park in the hotel ramp if there is room. Otherwise get your walking shoes and wallet ready!

Positives: Nice room.

Negatives: Hassle parking, extra 19.00/day cost in addition to room.

Reviewer: Not provided on Wed 02 Jul 2008 rated 10 out of 10.

When I walked into the room I was blown away. It was enormous, had a kitchen and 'living' area and was very clean. Hot breakfasts were complimentary and of very good quality. The hotel staff was extremely pleasant, helpful, efficient and knowledgeable. And the location was right in the heart of the city, so close to everything. I was very pleasantly. I would definitely visit this hotel again for future trips to Minneapolis.

Positives: The rooms were huge and clean and the staff was friendly.

Negatives: Cannot think of anything.

Reviewer: Not provided on Wed 04 Jun 2008 rated 10 out of 10.

We checked in later in the day and we got upgraded to suite for free! The room was humongous and probably the fanciest room I've ever stay in -- we had our own kitchen with it! The free continental breakfast was great too.

Positives: They upgraded up to a suite at check-in. Awesome.

Negatives: Will definitely stay there again!

Reviewer: Not provided on Wed 23 Apr 2008 rated 7 out of 10.

Room was very spacious & clean pull out couch bed was extremely small & there was no sheets or blankets for it had to call down for them. Also regular bed had a tiny thin blanket & sheet blanket was so thin I thought there was 2 sheets on the bed & nothing else the free breakfast was pretty good with eggs, bacon, breakfast potatoes, fruit, yogurt, oatmeal, waffle maker, cereal, bagels. downtown location is great.

Positives: Spacious rooms great for kids to spread out.

Negatives: Bed has one super thin blanket pack an extra one!

Reviewer: Not provided on Fri 29 Jun 2007 rated 9 out of 10.

The location was great for us. It was close to nightlife that we wanted. A Target store was around the corner. Parking was easy. Lots of shopping nearby on Nicollet. Easy cab access. Enjoyed the fridge and small kitchen. the room size was great compared to cost. Many more expensive hotels we have stayed at offer much less space to spread out in. Another plus was the bathroom. I like having the sink outside the bathroom as it helps when more than one person is getting ready. Also, the bathroom had one thing that most hotels do not have. A manually control ceiling fan/vent that actually works. Most hotels seem to have wimpy fans that do not seem to do anything thus leaving humidity hanging.

Positives: The room was very nice looking and the staff was friendly.

Negatives: My friend would have been able to book a room (their website) for less than I paid.

Reviewer: Not provided on Wed 27 Jun 2007 rated 10 out of 10.

This hotel far exceeded my expectations. I and my father in law just needed a simple room to stay in while we attended the Minneapolis car show. This hotel was anything but simple. The room was very large; everything appeared brand new, and very nicely decorated. It was much larger and nicer than some 5 stars I have stayed in while traveling in Mexico. There was nothing about this hotel I didn't like and plan to return when I am in Minneapolis again.

Positives: Very clean hotel, very impressive accommodations.

Negatives: There is nothing I didn't like about this hotel.

Reviewer: Not provided on Thu 03 May 2007 rated 10 out of 10.

This hotel is unique in that it encompasses the top five floors of a 14-floor structure. The rooms were spacious; the kitchenettes were well organized and well stocked. A traveler, either or leisure, would find this hotel great in that one could walk to anywhere downtown. Walking could be done outside or using the skywalk system.

Positives: The staff and the accommodations were wonderful.

Negatives: The doorbell was working when we arrive; I had to call them to let me in to register.

Reviewer: Not provided on Mon 30 Apr 2007 rated 10 out of 10.

Could not ask for a better hotel to stay at for businesses would bring my family back for along weekend getaway.

Positives: This hotel is perfect I have nothing bad to say about it.

Negatives: Staff was wonderful and the breakfast was great.

Reviewer: Not provided on Sun 15 Apr 2007 rated 10 out of 10.

This was a great hotel, went above and beyond my expectations. We travel to a different major league ballpark every year and this was the cleanest and nicest hotel yet. The staff was friendly, breakfast was GREAT, and staff was quiet in the mornings so you could sleep in. A good location, easy to take the train for 1.50 to the Mall of America and to the ball park for .50. If we are ever in Minneapolis again we will stay here. Also very secure, had to use your room key to get in the doors and to operate the elevators.

Positives: Fantastic rooms, friendly staff, and quiet staff in the mornings.

Negatives: Paying for parking.

Reviewer: Not provided on Wed 28 Feb 2007 rated 10 out of 10.

My husband and I were pleasantly surprised with the superior accommodations and the classical decor of this hotel. The king sized bed and living areas provided us with the ultimate experience in comfort and beautiful surroundings. It was also quiet, an unexpected treat. Thank you.

Positives: The decor, the ambiance.

Negatives: The parking cost.

Reviewer: Not provided on Mon 08 Jan 2007 rated 9 out of 10.

Nice and clean, paper delivered to our room central location in downtown Minneapolis.

Positives: Very clean.

Negatives: Sterile environment, expensive parking.

Reviewer: Not provided on Sun 07 Jan 2007 rated 10 out of 10.

Have stayed at several residence properties you really can't go wrong by choosing one.

Positives: Rooms are huge and very clean/weather no problem with skywalk.

Negatives: Spending parking although the ramp is attached.

Reviewer: Not provided on Wed 13 Dec 2006 rated 10 out of 10.

We have stead there before and will again it is convenient to downtown Minneapolis sites and very comfortable and relaxing room.

Positives: Large room and location.

Negatives: Room key problems.

Reviewer: Not provided on Wed 04 Oct 2006 rated 9 out of 10.

Wecond time we stayed here have already booked a 3rd.

Positives: Great location. Easy to find from interstate.

Negatives: Cook was late for breakfast.

Reviewer: Not provided on Fri 22 Sep 2006 rated 10 out of 10.

The hotel itself was excellent. Our need was only for a one-night stay because we went to the Target Center for a concert. We wanted something walking distance. So, this hotel exceeded our needs. I would love to return to spend a romantic night in the room.

Positives: The bed was very comfortable, the room was quiet and clean.

Negatives: Parking.

Reviewer: Not provided on Fri 11 Aug 2006 rated 9 out of 10.

Kitchen stocked with necessities. Staff helpful. Convenient to all locations downtown and the train.

Positives: Room clean, breakfast very good.

Negatives: Parking $15 a day