Best Western Downtown

Reviewer: Not provided on Thu 01 Sep 2011 rated 10 out of 10.

We really liked it. Have stayed there in the past, seems like they've updated and re-modeled...our room was very impressive. Really worked well for us.

Positives: Location and swimming pool. Pool area was not hot and stuffy, we really enjoyed it.

Negatives: Staff upon check-in was not very friendly or welcoming....made us wonder if it was in general.

Reviewer: Not provided on Sun 26 Sep 2010 rated 9 out of 10.

We very much enjoyed our stay at this hotel. It's close to the light rail, bike paths, shopping, and restaurants. The room was clean and the staff was nice. We will definitely stay here again if we are in Minneapolis.

Positives: The room was very nice.

Negatives: Lots of drunk football fans.

Reviewer: Not provided on Wed 15 Apr 2009 rated 10 out of 10.

The hotel and staff was amazing, they were exceptionally quick to help us out. They seemed genuinely interested in what brought us to their hotel.

Positives: I absolutely loved the decor and the old world charm of the hotel.

Negatives: I did find it rather difficult to find the entrance to the parking area.

Reviewer: Not provided on Sun 24 Aug 2008 rated 8 out of 10.

Hotel was in a great location if visiting the Metrodome. Rooms looked to be recently updated, you could smell the new carpet. Rooms were tastefully decorated. Didn't eat at the hotel, prices looked expensive.

Positives: Convenient to get to the Metrodome.

Negatives: Hard to find.

Reviewer: Not provided on Sat 23 Aug 2008 rated 8 out of 10.

Great location, nice bar, friendly staff, reasonable price.

Positives: Great location, friendly, helpful staff.

Negatives: Smelled a bit musty.

Reviewer: Not provided on Sun 17 Aug 2008 rated 10 out of 10.

A perfect place to stay if you are going to a Twins game. It is right in the middle of the stadium and the Bar District, both were only a five to ten minute walk away.

Positives: The entire staff at the hotel from the maintenance staff to the bartender were very friendly.

Negatives: We had to change rooms because the AC was broken in our first room.

Reviewer: Not provided on Mon 11 Aug 2008 rated 9 out of 10.

Pleasant and comfortable accommodations within reasonable commuting distance to U of Minnesota.

Positives: Beds were comfortable. Good location.

Negatives: People smoking outside the back doors.

Reviewer: Not provided on Thu 31 Jul 2008 rated 5 out of 10.

Overall, the hotel was in a convenient location, a little outdated but clean. No milk and cookies provided.

Positives: Convenient location.

Negatives: On the second day of our stay, desk person was not very pleasant and seemed to be inconvenienced.

Reviewer: Not provided on Fri 25 Jul 2008 rated 9 out of 10.

It is a very friendly hotel. Loved having internet access. Very helpful staff.

Positives: Bar was friendly. Front desk staff was very helpful.

Negatives: Problem in restaurant. Did not take care of it. General manager hotel did.

Reviewer: Not provided on Mon 21 Apr 2008 rated 3 out of 10.

Found 6 dead beg bugs in the bed. The solution of the management was to move me to another room and say oh, that happens some times".

Positives: Location.

Negatives: Bed bugs in bed.

Reviewer: Not provided on Mon 07 Apr 2008 rated 8 out of 10.

Hotel is older. Close walking distance to the train, and downtown shopping and event venues. Right across the street to the skywalk system and cab rides are cheap around downtown once the sky walk closed. Overall service was very good.

Positives: Staff friendly and helpful.

Negatives: Not connected directly to the skyway.

Reviewer: Not provided on Mon 03 Mar 2008 rated 9 out of 10.

If you are going to an event at the Target Center, this is an excellent place to stay. It is not over priced and within walking distance.

Positives: The staff was very courteous.

Negatives: Bar & Restaurant seemed stuffy.

Reviewer: Not provided on Tue 29 Jan 2008 rated 3 out of 10.

The pool area was a disappointment very cold in area. Water was cold. My kids looked forward to the pool and were unable to swim.

Positives: Location.

Negatives: The pool area was terrible.

Reviewer: Not provided on Sat 13 Oct 2007 rated 9 out of 10.

This hotel, located about a mile from the heart of the downtown is a great price, especially for visitors who only plan to use the rooms as a resting place. Don't get me wrong, I was very comfortable nice, warm bed, quite, clean, large enough bathrooms, and a friendly staff. No room service but with a restaurant and bar off the main lobby (and take out to your room available) it wasn't missed.

Positives: The front desk was fast, but welcoming and very friendly.

Negatives: There was no room service, but, you could order and take out food to your room.

Reviewer: Not provided on Mon 01 Oct 2007 rated 10 out of 10.

I had a clean, comfortable room with all the expected amenities in downtown Minneapolis for a very low price.

Positives: Proximity to I94 and other Minneapolis attractions.

Negatives: No continental breakfast.

Reviewer: Not provided on Sun 30 Sep 2007 rated 9 out of 10.

We have stayed at another hotel in the same general location. We were happy with the Normandy and will stay there again, as well as refer friends and family members.

Positives: Location was great; price was reasonable and met our needs.

Negatives: No cups for water in the workout room; one bartender more interested in visiting with others, than waiting on customers.

Reviewer: Not provided on Fri 25 May 2007 rated 2 out of 10.

There were probable drug deals and definite smoking of crack cocaine in the parking lot. As guests we were charged $13 for parking at the hotel. The pool light was on and floating freely from its wires in the water. The free breakfast was mediocre at best.

Positives: Staff was very friendly and the milk and cookies were great!

Negatives: Where to begin.

Reviewer: Not provided on Sat 19 May 2007 rated 9 out of 10.

We had a great stay. The rooms were clean, the staff was friendly, and the continental breakfast was sufficient. For what we needed the room was perfect. It was pretty reasonably priced for what you get when you compare it to prices of other downtown hotels.

Positives: Milk and cookies at 10pm every night.

Negatives: Nothing.

Reviewer: Not provided on Sun 29 Apr 2007 rated 5 out of 10.

I would not stay here again because of the musty, Smokey smell. And the cleanliness of the room was not up to my standards.

Positives: I liked the size of the room.

Negatives: Did not like the musty, Smokey smell and the leaky faucet in the bathroom.

Reviewer: Not provided on Fri 06 Apr 2007 rated 7 out of 10.

Overall, a very good experience. There were a few drawbacks with the lounge under contraction and the sauna needed a reset before it worked. But the room was great, the bed was comfortable, and the staff was good (some of them were on their first day so they were trying really hard) the location worked really well for metronome and downtown activities. I will go back again.

Positives: Nice suites, friendly, helpful staff.

Negatives: Restaurant and lounge was closed, under construction, sauna did not work when I wanted it to, but they fixed it right away.

Reviewer: Not provided on Fri 09 Feb 2007 rated 5 out of 10.

The location is great. However, the cleanliness of the room was very poor and needs to be addressed. The bathroom was not cleaned; the floors were grimy and stained. My stay was nothing less than disappointing.

Positives: Location, vending machine items (pop, water) were sold out.

Negatives: Rooms were dirty, bathroom wasn't clean, and floors were noticeably stained.

Reviewer: Not provided on Wed 03 Jan 2007 rated 10 out of 10.

Awesomely clean, newly remodeled, responded quickly to requests. Exceeded my expectation. Inviting pool area. I will always try to stay there on my game visits to the city.

Positives: We were in a brand new suite which was gorgeous.

Negatives: Had to go thru bedroom to get to bathroom.