Crowne Plaza

Reviewer: Not provided on Fri 09 Sep 2011 rated 5 out of 10.

This hotel is very pretty on the inside but appears to be older. We had a hard time finding it because the sign was no longer lit, nor were half the parking lot lits working. They seemed short-staffed and harried. There were three family reunions there which had spilled out into the lobby so the initial impression was not good--kids and teens hanging around and being loud in the lobby. We were checked in by a distracted clerk. We had to use the service elevator which was very slow, because the regular one was out of order. When we go to our room, the key did not work! When we used the house phone to call, she did not answer, so we took the stairs to get our keys activated without an apology from the clerk. Then back up the slow service elevator to our room, which was very nice except I could not find any onto. on wireless Internet connection. The sink drain was very slow so we had to wait a while for it to go down and the sink did not rinse out well. The coffee pot in the bathroom had to be reassembled before we could use it. i just think the place is old. On the plus side, the room was super quiet and carpet was clean, bathroom was nice, beds good with lots of nice pillows. The temp was good without any noisy wall units to run.

Positives: Very nice decor.

Negatives: Poorly lit parking lot and sign, disrepair, front desk not friendly, room card did not work, desk phone not answered.

Reviewer: Not provided on Sun 04 Sep 2011 rated 2 out of 10.

This hotel is just okay not worth 3 or 3.5 stars!!! The rooms appeared quite dirty. Room was cleaned only in the minimally manner (if at all). Sheets were very dirty. Business center is a joke, only one computer is able to print and wi-fi connection is very slow (wi-fi was down for 2 nights during our stay). Would not consider staying at this hotel again!

Positives: Cheap

Negatives: Many of the facilities did not work. Internet was very slow or not working at all!

Reviewer: Not provided on Thu 14 Jul 2011 rated 9 out of 10.

Overall very pleased with experience at this hotel. Staff were friendly, beds comfortable and very quiet at night. Loved having Caribou coffee in am and lemonade during the heat of the day. Would definitely stay here again.

Positives: Wifi availability/comfortable beds/free coffee in am/lemonade in pm/friendly staff/easy highway access.

Negatives: Towels a little rough/worn.

Reviewer: Not provided on Wed 13 Jul 2011 rated 4 out of 10.

Staff was pleasant and helpful; much attention is needed in updating, resurfacing, cleaning, and remodeling this facility before more serious measures have to be taken. At this point not a higher end hotel or experience.

Positives: Helpful clerk.

Negatives: Old, mildewed pool, deck, hot tub; entire facility smelled/felt dirty.

Reviewer: Not provided on Fri 01 Jul 2011 rated 9 out of 10.

For the price this was a steal.

Positives: Had a lovely time at this super clean room.

Negatives: Room is small.

Reviewer: Not provided on Wed 08 Jun 2011 rated 10 out of 10.

I was at the hotel due to painful knees, and needed no steps and roll-in shower. The first night, the person at the front desk did everything she could to find one, but failed so I had accessible room with tub/shower. next morning, the person at the desk negotiated with the person in the room I needed to move to the adjoining room - way above and beyond my exceptions. I encountered a few problems, but the response was always so prompt and friendly.

Positives: The front desk staff is incredible.

Negatives: Too few accessible rooms with roll-in showers.

Reviewer: Not provided on Fri 22 Apr 2011 rated 8 out of 10.

A very pleasant place to stay especially for walks in the nice weather.

Positives: Liked the room design and the appetizers and half price drinks and

Negatives: The restaurant was not incredible.

Reviewer: Not provided on Sun 17 Apr 2011 rated 10 out of 10.

Great.

Positives: Location clean reasonable through Priceline.

Negatives: Pool could use some up dating.

Reviewer: Not provided on Wed 13 Apr 2011 rated 6 out of 10.

Older rooms, small cold pool, dated hotel. Can do better elsewhere.

Positives: Low price.

Negatives: Older rooms, small cold pool, and dated hotel.

Reviewer: Not provided on Sun 27 Mar 2011 rated 7 out of 10.

The hotel was alright, I do not know if I would choose this motel again. It was not bad but it was not what I expected for the quality I requested, I would say 2.5 star motel. The motel lobby was pretty and the outside was very pretty but the room was not that great for the star level I wanted.

Positives: The bed was comfortable.

Negatives: The room was small, no cash at the front desk, not much close by!

Reviewer: Not provided on Fri 18 Mar 2011 rated 5 out of 10.

Good hotel and good staff

Positives: Clean and friendly..

Negatives: They would not give me the same service that they gave to others.

Reviewer: Not provided on Thu 21 Oct 2010 rated 9 out of 10.

Very pleasant stay.

Positives: Pleasant furnishings, clean, and quiet.

Negatives: I missed a continental breakfast.

Reviewer: Not provided on Thu 21 Oct 2010 rated 9 out of 10.

I really liked this hotel. The lobby was very attractive and the staff was very helpful. Ive stayed in other hotels in the area for a lot more money that was not as nice as this one. I will definitely come back again.

Positives: Room was very nice, people were helpful and

Negatives: The bathroom could have been cleaner. There was toothpaste on the sink from the previous guests.

Reviewer: Not provided on Tue 24 Aug 2010 rated 10 out of 10.

Excellent place to stay. Clean, comfortable and relatively quiet.

Positives: Exceptionally comfortable bedding and pillows.

Negatives: No mini refrigerator in room.

Reviewer: Not provided on Sat 07 Aug 2010 rated 6 out of 10.

The Crown Plaza is a very nice and clean hotel. The people who works there are very nice and friendly people. I wish they could do something about the beds they wasn't very comfortable. We were thinking about staying another night but because the beds were so uncomfortable we decided to leave.

Positives: The service we received was great there are really friendly people at this hotel.

Negatives: The only thing we weren't satisfied with was the beds. They were very hard and uncomfortable to sleep in.

Reviewer: Not provided on Tue 18 May 2010 rated 8 out of 10.

I usually have a good experience with this hotel, but this time the room was dirty with remnants of previous occupants and the halls were noisy even though requested a quiet spot.

Positives: Location

Negatives: Room was dirty than expected and set-up was cramped.

Reviewer: Not provided on Wed 17 Feb 2010 rated 8 out of 10.

We enjoyed our very short stay. Each of the staff we encountered were VERY friendly and helpful. The onl downside was the condition of the parking lot. It had not snowed for two days, but the lot was in poor condition and even icy in areas of walking traffic back to the lobby.

Positives: Very friendly and clean room.

Negatives: Parking lot poorly cleared of snow and ice.

Reviewer: Not provided on Wed 17 Feb 2010 rated 8 out of 10.

Overall very good. Restaurant shows breakfast for $9.95 and they apologized and said "It should be $13.95, and that they need to update their menus." That's pretty lame. Please clean the sauna - it wasn't even busy, but it was gross. Nice to have free parking - thank you.

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Positives: Clean rooms and comfortable beds!

Negatives: No fridge, dirty sauna, misleading menu for breakfast.

Reviewer: Not provided on Sat 31 Oct 2009 rated 9 out of 10.

Liked.

Positives: Nice bathroom.

Negatives: Had to unplug the clock to stop the sounds.

Reviewer: Not provided on Thu 29 Oct 2009 rated 9 out of 10.

For us, for this trip, the hotel was an excellent choice, good convenient location, excellent room and bed.

Positives: Always a pleasant hotel with polite and helpful staff members.

Negatives: This time there was a party in an adjacent room that went on into early morning hours.

Reviewer: Not provided on Thu 22 Oct 2009 rated 8 out of 10.

Clean, well decorated hotel room. Big, free parking lot. Not much nearby the hotel, must have a car to get around.

Positives: Nice clean rooms, lots of free parking.

Negatives: Not much around the hotel to do.

Reviewer: Not provided on Fri 09 Oct 2009 rated 10 out of 10.

Most excellent, only concern was there where about 10 rough looking teenagers using very bad language just outside the hotel doors. Would scare some families.

Positives: Easy to get to, nice rooms, staff and the area.

Negatives: It kind of seemed like it may not have been a safe part of town, some rough teenagers hanging outside hotel.

Reviewer: Not provided on Wed 26 Aug 2009 rated 10 out of 10.

We were very impressed with everything at this hotel. The amount we were able to pay for this wonderful room was awesome. We will definitley be using Priceline again. Hopefully staying at this same hotel.

Positives: Great room! Bedding was excellent!

Negatives: We were impressed with everything!

Reviewer: Not provided on Thu 20 Aug 2009 rated 8 out of 10.

This is a very family-friendly hotel located minutes from anywhere. The staff is friendly and accommodating and we will stay here again.

Positives: The staff was tremendous! Very accommodating to our family.

Negatives: They have a very small hot tub which was disappointing. They need an face lift, very 80's.

Reviewer: Not provided on Sun 16 Aug 2009 rated 8 out of 10.

Clean hotel and friendly staff. Good location to many parts of Minneapolis. Hotel room was kind of small and the pool was very cold, but I would stay here again.

Positives: Clean &amp; directly off interstate 694.

Negatives: Staff didn't know what to do in emergency.

Reviewer: Not provided on Tue 23 Jun 2009 rated 8 out of 10.

Nice hotel. Lot's of amenities. comfy beds.

Positives: Convenient location. Nice room.

Negatives: The area seemed a bit run down&quot; which gave me an unsafe feeling.

Reviewer: Not provided on Tue 09 Jun 2009 rated 10 out of 10.

I arrived late, but all the staff were accomodting and helped me out in every way. The rooms were clean and the beds great. Niciest room I have ever stayed in.

Positives: Great service, quiet rooms, friendly staff, clean.

Negatives: There was nothing I did not like about this hotel.

Reviewer: Not provided on Thu 21 May 2009 rated 9 out of 10.

I like the peaceful area and it was close to everything we were in the cities for. The bed was very comfortable. Would be great if they had a continental breakfast but for the price it is understandable why they don't. We had an awesome deal through Priceline.

Positives: Quiet and friendly.

Negatives: Hot tub was way too small.

Reviewer: Not provided on Wed 10 Sep 2008 rated 7 out of 10.

Other than our neighbors being loud with doors slamming all night and early in the morning it was a nice hotel. The shower head came up to chest, but I am starting to get use to that as well. The employee's were nice and professional, and the facilities seemed clean.

Positives: Location was pretty good.

Negatives: Shower temperature, neighbors were loud.