Best Western Downtown Motel

Reviewer: Not provided on Sat 18 Jun 2011 rated 2 out of 10.

I stayed at Best Westerns before and was satisfied with them. This particular one; however, does not deserve to even carry the brand's name. The room has not been properly cleaned in months. There were fruits loops on the carpet from whoever stayed there previously, dust on the beds and the desk, the carpet was not vacuumed and had dust/dirt along the furniture and walls. It's 2 stories, but no elevator. Further, the hallways have steps/tiers, so watch your step in the evenings or you will tumble down. The beds and pillows are uncomfortable. The only positive side to this hotel is its location, close to dining and night life.

Positives: Location, close to pubs and dining.

Negatives: Room has not been properly cleaned in months. There were fruit loops scattered around and dust everywhere. Uncomfortable beds and bad pillows.

Reviewer: Not provided on Tue 25 Jan 2011 rated 10 out of 10.

Considering the price and star level I was impressed. The room was clean and attractively appointed. The breakfast included scrambled eggs and sausage. I was not expecting hot food. The check in clerk switched me to a room with a single king instead of two double beds. The main parking lot was insufficient for the number of guests. I came back late one night and found the lot full. An older hotel, but great value for the money.

Positives: It was only a block and a half from the skyway system, so I could walk to the convention center.

Negatives: There was no doormat so cruddy street snow was tracked into the room.

Reviewer: Not provided on Mon 10 May 2010 rated 5 out of 10.

Exactly what<BR/>I expected based on price.

Positives: Location and

Negatives: Small room, in need of updates.

Reviewer: Not provided on Thu 29 Oct 2009 rated 3 out of 10.

No amenities but OK as a cheap way-station on your way up to or down from the north shore of lake superior, not a place to eat or spend time, near enough to walk to canal street restaurants in daylight.

Positives: Price, pet were allowed, would have been convenient if there was no road construction.

Negatives: Dirty road, great holes in it, no clear directions to restaurants.

Reviewer: Not provided on Tue 20 Oct 2009 rated 2 out of 10.

In general, the hotel was in a run down state. The central heating was not performing as required and staff were issuing space heaters to clients, which were all given out prior to our registering so we were out of luck.

Positives: Staff was pleasant and helpful.

Negatives: Room was poorly heated.

Reviewer: Not provided on Wed 05 Aug 2009 rated 2 out of 10.

We were not impressed with the location of this hotel. We also felt extremely unsafe where it was located. The rooms were extremely small for the price we paid for them. Overall, we were not impressed with this Best Western and we have decided that if we go back, we will not stay there again!

Positives: It was fairly clean, and the people working were friendly.

Negatives: I felt very unsafe in this location.

Reviewer: Not provided on Thu 05 Feb 2009 rated 2 out of 10.

This hotel was extremely overpriced for the quality of the stay. The parking is awful - everything gets tipped over to one side from parking on such a steep hill! Our shower leaked water all over the bathroom, the heater made the curtains blow halfway over one of the beds, and the television didn't work properly - trying to adjust the volume or channel without the remote made the TV turn off. The walls were dirty. The only good thing was that there was a small refrigerator in our room, which was a pleasant surprise. I would not stay there again, nor would I recommend this hotel to anyone, in short.

Positives: Front desk staff were friendly and efficient.

Negatives: Overpriced for actual quality of the stay by far.

Reviewer: Not provided on Tue 02 Sep 2008 rated 2 out of 10.

We almost checked out right away to find another hotel but were too tired after along day. The second night we stayed just because it was easier to stay then move all our things.

Positives: Location.

Negatives: Dirty old we almost checked out and went some were else.

Reviewer: Not provided on Thu 07 Aug 2008 rated 5 out of 10.

It is better than sleeping in your car but that is about it.

Positives: It was close to downtown Duluth.

Negatives: The air conditioner did not work, It is old and outdated furniture.

Reviewer: Not provided on Sat 28 Jun 2008 rated 7 out of 10.

We thought the hotel was fine and it is a nice location (close to Canal Park).

Positives: Location was very good.

Negatives: It was a little rundown.

Reviewer: Not provided on Tue 29 Jan 2008 rated 5 out of 10.

It was what I expected, but not a good hotel if you have a pregnant wife that is vulnerable to smells and noises.

Positives: Compared to others, it was a lot cheaper.

Negatives: Annoying leaking toilet and room door did not completely keep out smoke odors from outside.

Reviewer: Not provided on Wed 26 Dec 2007 rated 10 out of 10.

The hotel was nice, clean and staff was very friendly.

Positives: Roomy and affordable.

Negatives: I liked everything.

Reviewer: Not provided on Mon 17 Sep 2007 rated 8 out of 10.

A good economical clean hotel located in downtown Duluth. It is just blocks away from the waterfront attractions and shopping.

Positives: Reasonable rates and located near the attractions Duluth has to offer.

Negatives: The breakfast offered is nothing to brag about.

Reviewer: Not provided on Fri 13 Jul 2007 rated 9 out of 10.

Great.

Positives: Good location, good service.

Negatives: Smoking room, but forgot to request non-smoking room.

Reviewer: Not provided on Tue 26 Jun 2007 rated 8 out of 10.

It is ok; hotel people were friendly and very professional. There breakfast is not what I was expected. The food looked like one day old from bakery, just few donuts and dried English muffins and week old apples and banana. So we have to go nearby caribou.

Positives: We only slept there from 12am to 7am.

Negatives: We only slept there from 12am to 7am. It is ok.

Reviewer: Not provided on Thu 10 May 2007 rated 7 out of 10.

Clean and convenient hotel in downtown. Don't stay here if your expecting any luxury, this is a basic Hotel/Motel.

Positives: The hotel was inexpensive and clean.

Negatives: The man working at the front desk when we arrived was unclean and not friendly.

Reviewer: Not provided on Thu 03 May 2007 rated 8 out of 10.

The hotel was adequate for the price for a business traveler.

Positives: Value for the room was good. clean, and comfortable.

Negatives: The walls were paper thin. Could hear the other room to easily.

Reviewer: Not provided on Mon 12 Mar 2007 rated 3 out of 10.

I would never stay in this hotel ever again. Could not flush the toilet without a lot of work. When you actually get the toilet to flush, the shower water went scolding hot. The room was hot, the windows do not open, and the a/c blew hot and warm air only. This is by far the worst motel I ever stayed in. I would never recommend this place to anyone.

Positives: A floor, ceiling, and four walls.

Negatives: Room was always hot, a/c did not work, toilet was very fussy, and beds were hard.

Reviewer: Not provided on Tue 16 Jan 2007 rated 1 out of 10.

Would not recommend this motel ever. I am very disappointed in this room that it uses as a room. Very disappointed! Questioning using it again.

Positives: Nothing.

Negatives: Room cleanliness was awful. Moved us three times. Cold room to a room with hairs on the pillows.

Reviewer: Not provided on Sun 20 Aug 2006 rated 8 out of 10.

I would still stay there again even though there was no pool.

Positives: It was a good price and convenient.

Negatives: There was no swimming pool.

Reviewer: Not provided on Sat 17 Jun 2006 rated 10 out of 10.

Great city access, comfortable rooms, very helpful and friendly staff. nice extra of a small refrigerator in room.

Positives: Had sm. refrigerator, clean, good access to city.

Negatives: Parking sideways on steep hill made it hard to get in & out of car & tiny shower.

Reviewer: Not provided on Sun 16 Apr 2006 rated 9 out of 10.

In general, the experience was excellent. I had no problem with the room itself, it was accessible enough, I am not in a wheelchair, but cannot walk far or stand in one spot for any period of time. I gladly noticed the bar in the shower. The sound quality, hearing others speak in adjoined rooms was very limited and not really bothersome. Sincerely, Maureen and Joe.

Positives: Comfort, , location and accessibility.

Negatives: Slanted parking outside our room (110) difficultly entering and getting out of car.

Reviewer: Not provided on Wed 12 Apr 2006 rated 7 out of 10.

This hotel is nothing fantastic, but its location is great if you want to be in the heart of Duluth. It's also easy access to the major highways, including those that take you up to the North Shore. So, if you're going to be out and about exploring the area and just need a place to stay and don't mind if the bed linens smell of body odor, this place might be for you. However, don't count on the staff being helpful at all times--while some of the clerks encountered were friendly and helpful, others should seriously consider finding a job not involving customer service, as they lacked social skills and were blatantly rude at times.

Positives: The location was fantastic--within blocks of Superior Street and Canal Park.

Negatives: The clerk was downright rude at times, and not at all helpful.