Embassy Suites

Reviewer: Not provided on Thu 25 Aug 2011 rated 6 out of 10.

While waiting in line to check-in they called the person up behind me first. When at the manager's reception my son spilled his drink. I went and asked for a towel to clean it up. The staff pointed at the towel and then watched me clean it up. I have not problem cleaning up the spill the problem is the staff member did not even ask to help.

Positives: The indoor atmosphere of the grand lobby, and seating area.

Negatives: Terrible staff.

Reviewer: Not provided on Thu 18 Aug 2011 rated 4 out of 10.

Have stayed there many times over 20+ years. A very good family destination.

Positives: Nice social hour and free hot made to order breakfast.

Negatives: The reservation process was a nightmare.

Reviewer: Not provided on Thu 27 Jan 2011 rated 9 out of 10.

The suite was very comfortable. The beds were comfortable, but queen size would have been a definite upgrade. The hide abed mattress was terrible though. All staff were very friendly and helpful.

Positives: The breakfast selection was fantastic.

Negatives: Hide abed mattress was terrible, prefer queen size beds instead of double, hot tub not very hot.

Reviewer: Not provided on Wed 24 Dec 2008 rated 7 out of 10.

I thought it was very good. I was so impressed with the complimentary breakfast as well. The TVs in the rooms were great. The view was great. I wished there was covered or underground parking because it was cold outside.

Positives: I

Negatives: When I called to borrow an item, I was treated rudely.

Reviewer: Not provided on Wed 22 Oct 2008 rated 7 out of 10.

I am fond of courtyard style hotels, and the atrium-like central lobby with all the plants is neat. The breakfast is good here, though the room this year (stayed at this same location last year) did not have the same bar/counter space.
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Positives: I like courtyard style hotels and the location of this one was good.

Negatives: Room which I stayed had a smaller counter space than last stay at this hotel.

Reviewer: Not provided on Thu 07 Aug 2008 rated 3 out of 10.

The location is great, that's about it. The staff was unfriendly, there was an hour wait for breakfast and hardly any seating. There was a wedding that spilled beer in several elevators and it was not cleaned up. Several members of the wedding party were using drugs and the staff did not care. There was a ten minute wait to use the elevators. Lastly, the pool had no towels so I called for more and the person answering told me to only use the phone in emergencies. No towels were sent. Upon leaving we stopped in the Starbucks in the hotel and they did not know how to make items on the menu.

Positives: Complimentary drinks and breakfast.

Negatives: Elevators, obnoxious weddings, lines for breakfast, no towels at pool.

Reviewer: Not provided on Mon 30 Jun 2008 rated 8 out of 10.

Friendly staff, large, nicely decorated comfortable suites. pool was too small, room did not get cool enough after an 82 degree day.

Positives: Free breakfast, big rooms, 2 TV's, nice pillows.

Negatives: Room did not get cool enough at night.

Reviewer: Not provided on Mon 05 May 2008 rated 8 out of 10.

This is a great hotel for a family. The rooms are very clean and good mattresses. The breakfast is better than just rolls and fruit and the pool was warm and spacious. The employees were friendly and we enjoyed it.

Positives: Beds were comfortable, pools was nice, Good food.

Negatives: Road noise since close to Highway.

Reviewer: Not provided on Sun 30 Mar 2008 rated 5 out of 10.

There was no mention of construction going on and it was very noisy early in the morning. Will not stay at the location again.

Positives: Nice room and friendly staff.

Negatives: We were not told about construction on the first two floors and it was noisy.

Reviewer: Not provided on Wed 19 Mar 2008 rated 4 out of 10.

This is the 2nd time we have stayed at this hotel, and the only thing that was better was that the room had been remodeled. When someone from housekeeping came to clean the jacuzzi they were rude and did not apologize for the inconvience. They should of sent someone from management to check things out, and sent someone that understood English.

Positives: It has been recently remodeled.

Negatives: The jacuzzi had a ring of dirt around the inside, and black hairs.

Reviewer: Not provided on Wed 05 Mar 2008 rated 9 out of 10.

Overall the stay was a nice experience. Did enjoy the all you could eat breakfast/omelet brunch in the morning. Clean, well-kept hotel with a close access to the Interstate without having to hear the noise associated with highway traffic. My daughter and her friends enjoyed the pool area also.

Positives: They were updating the facility and informed us about this when we registered. We had a room that had been updated, nice bathroom facility.

Negatives: Parking was a problem we had to drive around several times waiting for a space to open up.

Reviewer: Not provided on Thu 21 Feb 2008 rated 8 out of 10.

The hotel room was updated and nice. Breakfast was great as was the managers reception. Clean room.

Positives: Breakfast and managers reception.

Negatives: Slow to deliver needed items in room.

Reviewer: Not provided on Sat 09 Feb 2008 rated 10 out of 10.

I've been going to this hotel for 20 years and absolutely love it especially the redecoration they have done to the rooms lately!

Positives: It is just beautiful and atmosphere friendly.

Negatives: The long line at breakfast.

Reviewer: Not provided on Wed 30 Jan 2008 rated 2 out of 10.

Changing hotels was a burden and they should have told us of the constructions noise in advance. The food at the 2nd Embassy was poor quality and happy hour was so crowded you could not get a drink.

Positives: Easy check out.

Negatives: Poor food and beverage quality.

Reviewer: Not provided on Wed 09 Jan 2008 rated 10 out of 10.

This hotel and its accommodations completely met our expectations.

Positives: Liked the decor/theme of the décor, was inviting.

Negatives: Elevators were too small and did not always work properly.

Reviewer: Not provided on Thu 25 Oct 2007 rated 8 out of 10.

Very comfortable bed, great amenities, pretty atrium. I'd definitely stay there again.

Positives: Nice spacious room with great amenities.

Negatives: Lines were kind of long during the managers special and breakfast.

Reviewer: Not provided on Fri 10 Aug 2007 rated 6 out of 10.

The suite was great for a family but for the money of this hotel, I expected friendlier staff, exhaust fans in the bathrooms, and map availability at the least. The breakfasts were out of this world. Great variety for folks of all ages. Lines did get long though with only 1 cook at times.

Positives: The complimentary breakfast was wonderful.

Negatives: Some front desk staff not friendly on first night, staff noisy outside our room, no fans in bathrooms, leaky faucets.

Reviewer: Not provided on Wed 06 Jun 2007 rated 9 out of 10.

Very nice hotel. Rooms are very comfortable and roomy. I love the two room suite which can accommodate different sleep habits! Very beautiful hotel, friendly staff. I would definitely stay here again.

Positives: Comfort of the suite environment, nice environment.

Negatives: Could not close up free snack and breakfast fast enough! I think they would have kicked you out if they could have.

Reviewer: Not provided on Thu 24 May 2007 rated 9 out of 10.

Embassy suites is absolutely somewhere we will stay again. Staff was very friendly and helpful, and the hotel is beautiful.

Positives: Beautiful indoor environment.

Negatives: No access to private suite balconies.

Reviewer: Not provided on Thu 17 May 2007 rated 10 out of 10.

This hotel was family friendly and the breakfast was excellent. I will pick this hotel again soon.

Positives: The complimentary breakfast was excellent.

Negatives: My television did not work and was not fixed when requested.

Reviewer: Not provided on Thu 03 May 2007 rated 9 out of 10.

New work-out equipment nice, needs antibacterial wipes to clean equipment when thru love the prior brand.

Positives: It has everything, once you get their no need to leave.

Negatives: Elevator slow.

Reviewer: Not provided on Tue 01 May 2007 rated 10 out of 10.

Very nice accommodations. The free breakfast and reception were nice.

Positives: Free breakfast and happy hour and nice 2 room suite.

Negatives: A hockey tournament was going on so was packed with kids.