Ramada Inn

Reviewer: Not provided on Mon 15 Mar 2010 rated 4 out of 10.

Only recommend the room I stayed in if staying short time such as overnight and waiting for a flight like I was.

Positives: Close to airport.

Negatives: Appearance and cleanliness of the room.

Reviewer: Not provided on Wed 28 Oct 2009 rated 7 out of 10.

I liked the Ramada Mall / Airport in Bloomington. I got a great deal. If you think about it, it costs $5.00 more than a Motel 6 in the same area, but you get internet, a swimming pool, a flat screen TV, a nice bed, and all the hotel amenities you'd expect of a higher level hotel.

Positives: Rooms were clean and updated.

Negatives: Area is not safe and is fairly loud.

Reviewer: Not provided on Sat 10 Oct 2009 rated 2 out of 10.

Coming back after the Monday night pack, the room key didn't work, had to walk from the farthest spot in the hotel and then was giving the wrong room key when we told them it wasn't right. Back and forth what a joke! Old bag of popcorn laying under the chair dusty.

Positives: Free shuttle and the lounge (bar).

Negatives: Dirty room.

Reviewer: Not provided on Sun 22 Mar 2009 rated 9 out of 10.

This hotel was easy to find. I traveled with a group of friends to Minnesota to visit the Mall of America for 3 days and the staff was polite and helpful. The shower was a little small but the bed was comfortable and the pool was busy but big. The free shuttle service to the mall was awesome too! I was impressed with the hotel and would definitely return! I loved it!

Positives: I visited this hotel on spring break with a group of friends. The location was very convenient for the mall of america.

Negatives: The shower was small and difficult to work.

Reviewer: Not provided on Thu 19 Mar 2009 rated 9 out of 10.

If you want a friendly, clean hotel close to MOA. This is it. We left our home early, early in the morning and checked about 9-10 am if we could park our car in the lot and use the shuttle. They had a room already available for us to check in! We were able to put our luggage in the room, freshen up, then take their shuttle over to the mall for the day. The hotel is a little dated, but very clean. The pool was fun, and large. The pizza from the restaurant was good. The only downside to this hotel was their overpriced, under quality breakfasts. The food was bland, and I was not paying $5 for a small box of cereal. They would do better to offer a buffet, or a small complimentary continental breakfast.

Positives: Able to check in early, put our items in our room, and use shuttle to MOA. Great Service!

Negatives: Breakfast- left a lot to be desired

Reviewer: Not provided on Fri 15 Aug 2008 rated 8 out of 10.

When renovations are completed, it will be a nice hotel. Close to Mall of America and the restaurant was excellent. Indoor pool was nice sized but was usually out of towels. Wireless access did not work for the 2 days we were there. Tech support said they were working on it.

Positives: Great pools.

Negatives: WiFi did not work most of the time.

Reviewer: Not provided on Wed 27 Feb 2008 rated 5 out of 10.

The comedy club was a lot of fun and the only reason we chose this hotel. The bathroom sink was updated but nothing else was. Pictures were taken off walls which left dark shadows where they had hung. Beds were very uncomfortable - none of us got much sleep. A very long walk to our room.

Positives: The pool area was large.

Negatives: No sauna. Old furnishings. Uncomfortable beds. Scratchy blankets.

Reviewer: Not provided on Sat 05 Jan 2008 rated 5 out of 10.

Very close to either airport or friendly staff. Older, outdated furnishings and the towels are almost scratchy. I also had so much static electricity in my bed I had to take off the blanket. I was afraid I was going to spontaneously combust.

Positives: Woman at the front desk was friendly.

Negatives: There was ice at the entrance and I fell and hurt my arm.

Reviewer: Not provided on Sun 13 May 2007 rated 7 out of 10.

Staff was very nice and it is nice for its location.

Positives: Everything was quite.

Negatives: They need a better sign and a better online map

Reviewer: Not provided on Sat 17 Feb 2007 rated 3 out of 10.

Will not stay again.

Positives: Convenient to mall of America.

Negatives: Poor drainage of water. Noise from other rooms.

Reviewer: Not provided on Sat 16 Sep 2006 rated 4 out of 10.

We called before arrival to request a crib, upon check in (3 pm) we again requested the crib, it took three more calls to the front desk before we finally got a crib at 11:30 PM for our extremely overtired daughter. In addition the hotel is older and no remodeling to the room we stayed in had been done, the shower head is only about 5 feet 5 inches off the ground, if you are taller than that you must duck or sit down to take a shower, cramped rooms, uncomfortable, stained furniture. Not a good choice for young families or those liking newer amenities.

Positives: Close to mall of America.

Negatives: Not kept up well, older hotel, guest services slow.

Reviewer: Not provided on Mon 14 Aug 2006 rated 10 out of 10.

I would recommend this hotel for the following reasons: across parking lot from mall of America, across street from Ike a, right off main interstate. Staff were friendly and helpful.

Positives: Good location, good amenities.

Negatives: You don't see motel sign from main road. At 6:50 every morning planes take off over motel.

Reviewer: Not provided on Sat 12 Aug 2006 rated 7 out of 10.

I chose this hotel because of price, normally I would stay at Embassy Suites and probably will not stray from Embassy Suites in the future. This hotel was very dated. I felt as though I were jeopardizing security.

Positives: The pool was a hit with kids.

Negatives: Rooms were extremely outdated and dark.

Reviewer: Not provided on Tue 25 Jul 2006 rated 7 out of 10.

The hotel is in a great location. I booked the room the day we checked in. Maybe if it would have been possible to book it earlier the price would have been better. Over all it was a good experience.

Positives: The location.

Negatives: The price.

Reviewer: Not provided on Mon 03 Jul 2006 rated 5 out of 10.

Operators did not pick up the phone. Service was slow. I did not have a TV Remote in my room and electrical outlets were hard to find and not in obvious locations. Hotel was so large they gave us a walking map to room when they should have had us drive to nearest entry first. Front Desk was not trained enough to have ordinary customer relations service skills and they were obviously understaffed.

Positives: The general location.

Negatives: Desk Staff was not trained properly.

Reviewer: Not provided on Mon 12 Jun 2006 rated 3 out of 10.

Friday night I arrived at the airport pickup as the shuttle was leaving. When the shuttle returned a group of men pushed past me and another flight attendant completely filling the shuttle. The driver told us, "What do you want me to do about it?" Sat. I spent the day at the hotel because I had late flights that evening. The maid banged on my door, woke me up, and barged in even though I posted the DO NOT DISTURB sign on the door. I was not dressed, and thus not pleased to have my door flung wide open. They tried to open the door again Sun. but I had the extra lock on. However, this was not the worst. Sat., I flew late into the night, slept in a hotel in North Dakota for four hours and flew back to Minneapolis early in the morning. I was required by my workplace to have additional rest at the Ramada before flying home Sun. evening. I called for the shuttle at 8:45 am. I was told the driver was at the airport but if I missed him, he'd return at 9:15. He didn't return at 9:15 and I called again at 9:20. The lady at the front desk talked to me like a child, informing me of the exact color of the van and what the driver was wearing. She also suggested that I was at the wrong terminal. However, I was told he would be there within 5 minutes. He did not return then or at 9:45. I was finally picked up at 10:15. The driver explained to me that he did not pick up every thirty minutes, he only dropped off passengers unless he was notified otherwise. The front desk staff members did not seem to be aware of this, and despite the number of times I called the front desk (more than five), neither of them called to double check with the driver. Due to this lack of communication, I missed church and was not able to worship or take communion, and developed a sore throat from waiting in the cold. The lady at the front desk tried to solve my problem by asking "What can I do for you? What do you want to make it better?" She did not apologize, only offered movies or food to make it all better.

Positives: It is within walking distance to the Mall of America.

Negatives: The staff was rude and unhelpful. The shuttle was over and hour and a half late.

Reviewer: Not provided on Sat 25 Mar 2006 rated 8 out of 10.

The hotel was right where we wanted it to be, next to the Mall of America. You can walk across the parking lot to get there. The day we stayed however there was a strange man, lurking around the pool "enjoying" what he was seeing. I called hotel staff, and I don't think there was proper security there. We left the pool immediately and returned to our room.

Positives: Very quiet and a nice indoor pool area.

Negatives: Hotel staff allowing children to run rampant in the hallways.