Crowne Plaza

Reviewer: Not provided on Wed 10 Sep 2008 rated 8 out of 10.

The room was clean and comfortable. A good place to relax for a business traveler or busy leisure traveler. Not a resort destination by any stretch of the imagination, but a good place to lay your head down at the end of the day. Hotel had all the common amenities. Bar/lounge, entertainment on the weekend and a restaurant. They are oriented to valet parking, which I don't care for. The parking lot is hard to get in and out of if you park your own. Some small maintenance issues, old screw holes and torn wallpaper in the bathroom. The ice machine on our floor was broken and one of the elevators was twitchy but didn't strand us. Good bed, lot of pillows and bed linens, absolutely the best shower I have ever had at a hotel. Plenty of hot water, even in the morning and gobs of water pressure and flow. I would definitely consider staying her again.

Positives: Good bed, great shower. The room was comfortable and clean.

Negatives: Small maintenance issues not resolved. Old screw holes and torn wallpaper in bathroom.

Reviewer: Not provided on Mon 08 Sep 2008 rated 7 out of 10.

Room was noisy. The room they gave me was disappointingly dirty. Called downstairs and security came to check the room across the hall which they gave me and was okay.

Positives: Staff was pleasant.

Negatives: First room they gave me was dirty.

Reviewer: Not provided on Sun 24 Aug 2008 rated 5 out of 10.

Ok urban stopover.

Positives: Comfortable bed, helpful staff.

Negatives: Parking fee, no refrigerator or microwave.

Reviewer: Not provided on Fri 22 Aug 2008 rated 10 out of 10.

The Crowne Plaza is a very comfortable hotel with responsive staff that is available and polite.

Positives: The staff was very responsive and they were always smiling.

Negatives: You can't get NESN TV (red sox games) on the room TVs.

Reviewer: Not provided on Thu 07 Aug 2008 rated 8 out of 10.

I think that the extra charges are over the top - breakfast, internet, and parking. I have newer had to pay for those things before in any other hotel. The room carpet was pretty stained, but the beds were extremely comfortable.

Positives: Closeness to everything!

Negatives: Paying for internet and breakfast.

Reviewer: Not provided on Wed 06 Aug 2008 rated 2 out of 10.

Had old furniture. Smoking room. Old yellow stained wall paper. I have stayed at this same hotel twice before and we had much nicer rooms. We are very unhappy.

Positives: Nice pool.

Negatives: Upset that staff was not more flexible around the smoking room. Wish they gave us another room.

Reviewer: Not provided on Mon 28 Jul 2008 rated 7 out of 10.

It meets the needs for a roof over your head with a very friendly and helpful staff.

Positives: Friendly staff.

Negatives: Required guests to pay for parking.

Reviewer: Not provided on Wed 23 Jul 2008 rated 4 out of 10.

Honestly, I thought that was a poor excuse. What ensue was 2 sleepless nights. I spoke to several managers, but nothing was successfully achieved. I gave up on the grounds of just being realistic and accept this as a 2 star hotel. After all, this would have been handled appropriately at a Marriott or a Hyatt.

Positives: The restaurant was good.

Negatives: Repeatedly ask the managers to do something about the noise but was told they could not send someone up because they only had one security on staff.

Reviewer: Not provided on Sun 20 Jul 2008 rated 5 out of 10.

From the dirty cleaning rag left on the floor by the maid to the peeling paint on the ceiling from a water leak and the moldy shower curtain, I don't feel this qualifies as a 3 star hotel.

Positives: Convenient location.

Negatives: Not a 3 star hotel.

Reviewer: Not provided on Fri 04 Jul 2008 rated 7 out of 10.

Good value in a good location.

Positives: NA.

Negatives: A little run down, but not unappealing.

Reviewer: Not provided on Wed 02 Jul 2008 rated 8 out of 10.

The dinner we had when we arrived in the evening was ok. But, the breakfast buffet was lacking and unappetizing.

Positives: Friendly staff.

Negatives: Non attentive dining room staff, lousy breakfast service and food.

Reviewer: Not provided on Wed 04 Jun 2008 rated 10 out of 10.

This hotel provides excellent and convenient location to get to and from the local surrounding area.

Positives: Proximity of local areas.

Negatives: Found a dirty towel.

Reviewer: Not provided on Tue 20 May 2008 rated 6 out of 10.

Overall, nice facility, but we got the impression that it was not run very well. It was beginning to look worn, especially our room's interior.

Positives: Close to my son's college.

Negatives: Our room looked like a reduced rate room, by elevator and minor damage throughout.

Reviewer: Not provided on Mon 19 May 2008 rated 9 out of 10.

There is never much parking when we get there (to conduct business in the area) and we always have to pay for valet parking. I will not stay there again.

Positives: Comfortable and quietness.

Negatives: I cannot believe we keep getting charged for valet parking which we did not request. They do not provide parking for registered guests.

Reviewer: Not provided on Sun 18 May 2008 rated 7 out of 10.

Good value, although additional charges for parking was a turn-off. Room was comfortable and clean but showed wear-and-tear and needs a face-lift. Menu limited for a one-dining room hotel. Great staff.

Positives: Friendly staff, great in-city location.

Negatives: Room and hallways due for re-decorating.

Reviewer: Not provided on Sun 11 May 2008 rated 9 out of 10.

The hotel was very busy with seminars. The parking garage gate wouldn't go up to enter. We tried 3 times before it finally worked. A car in the garage took up two spaces. Our room had not been vacuumed and two lamps did not work. The pool is the best I have found with the shower/dressing/toilet room right off the pool area. Television in pool area with clock is good too. Great place for weddings with gazebo.

Positives: I love the shower/dressing room area with toilet facilities right off the pool area. Pool area includes TV. & clock.

Negatives: Room had not been vacuumed. The gate of the parking garage would not work.

Reviewer: Not provided on Mon 21 Apr 2008 rated 4 out of 10.

Location was convenient, front desk were helpful and friendly. Restaurant was decent room was not well maintained and tired. Bathroom shower curtain had black mildew on it the heating/air unit in the room was not easy to control: either off and too hot or noisy and too cold. The room service was poor, had to send food back twice at breakfast! This was a surprise to me for a Crowne Plaza!

Positives: Convenient location.

Negatives: Room was not up to par. Poorly maintained, dirty. - A shock for this hotel chain.

Reviewer: Not provided on Sun 13 Apr 2008 rated 10 out of 10.

Clean, Downtown location with a great staff, cheap parking, nice amenities.

Positives: Friendly staff.

Negatives: All was good.