Knights Inn

West Springfield, Massachusetts

www.knightsinn.com Link

Knights Inn is a hotel located in West Springfield.

We are conveniently located just off Highways I-90 and I-91.

We are only 3 miles the Eastern State Expo Center, and only 6 miles from Six Flags Amusement Park. Outback Steakhouse is located next door to our property.

All rooms now have free wireless high speed internet access. All our rooms have ground floor access. Refrigerator, microwave, hair dryer or irons all are available upon your request. Small pets are allowed on a short term basis for a 10.00USD per night additional charge. Includes complimentary morning coffee/tea/decaf only. We look forward to welcoming you to West Springfield and Knights Inn. NOTICE: As of August 2010 we regret the pool is closed until further notice. We apologize for any inconvenience.

Nearby restaurants include Outback Steakhouse, Cal's Wood-fired Grill & Bar, Bottega Cucina, and Munich Haus.

Knights Inn
1557 Riverdale Street
West Springfield, Massachusetts, 01089 USA
Tel: (413) 737-9047
Fax: (413) 781-1403

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Knights Inn reviews

Rated 4 out of 10 with 13 reviews

The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.

Reviewer: Not provided on Thu 28 Oct 2010 rated 5 out of 10.

Rooms are outdated, one mattress had<BR/>stains, the other puncture marks. Was unable to plug in a surge protector for my laptop because the electric outlets were outdated. Toilet ran on and off through the night, shower was outdated and made me wish I had shoes.

Positives: The staff tried to accommodate requests quickly.

Negatives: The Internet was horribly slow, only good for checking email.


Reviewer: Not provided on Wed 16 Jul 2008 rated 6 out of 10.

The rooms were small, tastefully decorated and clean. The parking lot was large and our rooms were a long way from the highway so it would have been quiet had it not been for younger people hanging around, talking loudly and the two teenage girls with us did not feel particularly safe when they were in the pool. I also got the impression that perhaps rooms were rented for short periods of time though that didn't particularly bother me but would some people I am sure.

Positives: Nice pool and outback adjacent to hotel.

Negatives: Too many younger, noisy people, mostly Hispanic.

Staff / Service: 8
Location: 6
Cleanliness: 6

Reviewer: Not provided on Wed 09 Jul 2008 rated 1 out of 10.

It was horrible. Don't use this hotel.

Positives: Nothing - it was a disaster.

Negatives: Filthy, unsafe, it stunk, the air conditioner did not work, etc.

Staff / Service: 1
Location: 1
Cleanliness: 1

Reviewer: Not provided on Mon 09 Jun 2008 rated 1 out of 10.

We did not stay at the hotel due to the condition and location. The rooms were less than desirable, the owner spoke very little English and was hard to deal with, the asked for two rooms with two doubles and we had to fight to get those and then the bath rooms had no tub (we had a 17 month old child with us).

Positives: Nothing.

Negatives: Very dirty and bad area of town.

Staff / Service: 1
Location: 1
Cleanliness: 1

Reviewer: Not provided on Thu 22 May 2008 rated 1 out of 10.

No. Bathroom smelled of strong bug spray. Facilities poorly decorated and maintained.

Positives: The bed was comfortable.

Negatives: The bathrooms smelled heavily of bug spray. Horrible tile work.

Staff / Service: 1
Location: 3
Cleanliness: 2

Reviewer: Not provided on Wed 30 Jan 2008 rated 8 out of 10.

The Knights inn in West Springfield although on route 5 (main drag) in West Springfield is at the end of the strip of hotels and restaurants on route 5. The hotel itself is good for an overnight or weekend stay but be prepared to drive if you want to go anywhere. The room I had was clean, quiet (far from Route 5) and very well appointed. The one minor issue is the almost non existence of any grounded (3 prong) outlets in the room. Otherwise it's a decent place to rest for the night.

Positives: Easy to find, clean and quiet.

Negatives: No restaurant attached to the hotel and almost no 3 prong outlets in the room.

Staff / Service: 8
Location: 7
Cleanliness: 8

Reviewer: Not provided on Thu 31 May 2007 rated 2 out of 10.

If you can't find anything else this may do in a pinch but keep your expectations very low. The staff was kind enough to give me a new room when my extremely noisy AC unit broke. Dirty carpets, outdated (very old) bath fixtures, poor security (chain lock broken, windows opening up to dark alley), free internet service spotty at best.

Positives: The pool.

Negatives: Broken AC, unclean carpets & very old bathroom facilities.

Staff / Service: 4
Location: 3
Cleanliness: 1

Reviewer: Not provided on Wed 02 May 2007 rated 5 out of 10.

We would not likely stay at this location again, though accommodations were adequate.

Positives: Location to other amenities.

Negatives: Mediocre in quality.

Staff / Service: 6
Location: 9
Cleanliness: 5

Reviewer: Not provided on Wed 30 Aug 2006 rated 1 out of 10.

The only good thing about this places is that it is right off the high way that's about it. Room was dirty, a/c did not work, lights turned on and off by them self's. The bath room sink and others things over flowed. I would not received this place for a family setting do to the bar in the parking lot.

Positives: The hotel is right off the highway.

Negatives: Dirty room's, a/c did not work, lights were turning on and off by them self. Etc

Staff / Service: 3
Location: 2
Cleanliness: 1

Reviewer: Not provided on Sat 19 Aug 2006 rated 10 out of 10.

Hotel is very nice and they are updating facilities, maid service could be a little better, but all in all a very nice place for the money.

Positives: Convenient location and private.

Negatives: n/a

Staff / Service: 6
Location: 9
Cleanliness: 8

Reviewer: Not provided on Wed 16 Aug 2006 rated 4 out of 10.

This is a convenient hotel off the expressway for a quick overnight stay. I would not recommend this hotel for an extended stay.

Positives: The location is convenient to expressway. Room had microwave and refrigerator. Outdoor pool on premises.

Negatives: This hotel is old and needs refurbishing. One of the towels I was provided with was dirty. The bathroom had no towel rods.

Staff / Service: 5
Location: 7
Cleanliness: 3

Reviewer: Not provided on Wed 03 May 2006 rated 8 out of 10.

Good basic accommodations. Clean, well run. Not fancy or new, but a good choice if you want an inexpensive place to stay and do not need the bells and whistles.

Positives: Reasonably priced. Easy to find.

Negatives: Although clean, a bit worn.

Staff / Service: 7
Location: 5
Cleanliness: 7

Reviewer: Not provided on Tue 25 Apr 2006 rated 5 out of 10.

Hotel was obviously being renovated - walls were being speckled, not yet painted. Room was clean.

Positives: Price.

Negatives: Not a great section.

Staff / Service: 7
Location: 5
Cleanliness: 5

Amenities

Accessible parking. Air conditioning. Air conditioning. Alarm clock. Bus parking. Cribs. Desk with lamp. Ice machine. Ironing board. Ironing board. Meeting rooms. Outdoor parking. Parking. Pets allowed. Recreational vehicle parking. Rollaway bed. Wheel chair access.

Location details / directions

Business district, Expressway

Any prices displayed for Knights Inn should be used as a guide only and may vary with room and dates chosen. Lower pricing may be available via the booking system if available. Not all properties are available for online booking. Please note all distances shown are approximate, and may not reflect driving or travel distances.