Comfort Inn

Reviewer: Not provided on Sun 07 Aug 2011 rated 5 out of 10.

Overall quality was adequate. The shower had hair in the drain from the last people that stayed in it. The lighting in the bathroom was poor at best. About a 20 minute drive to downtown Boston.

Positives: Good breakfast.

Negatives: The shower was gross and the lighting in the bathroom was terrible.

Reviewer: Not provided on Wed 08 Dec 2010 rated 10 out of 10.

Free WiFi in every room. Nicely appointed rooms that are clean, updated and comfortable. Friendly staff, and a computer and printer/ fax for use in lobby. Continental breakfast included soft boiled eggs.

Positives: Updated rooms, clean and comfortable.

Negatives: No indoor pool, and

Reviewer: Not provided on Sun 28 Jun 2009 rated 6 out of 10.

Okay for business travelers but not a great location - had to drive around to even find a convenience store open after 9. Staff was very nice and room service arrived promptly. Would have liked a spa outdoor pool was not usable due to 4 straight days of rain. Have stayed at the Braintree locations many times and would reserve there again before Randolph.

Positives: Coffee maker in room and room service.

Negatives: No restaurants nearby - had to drive to everything.

Reviewer: Not provided on Fri 24 Apr 2009 rated 5 out of 10.

Hotel needs to follow up behind their cleaners to ensure the hotel and rooms are thoroughly clean. Our room and some public areas were not very clean.

Positives: Closeness to Boston and Quincy.

Negatives: Hotel room was dirty, not cleaned well and

Reviewer: Not provided on Tue 10 Feb 2009 rated 6 out of 10.

The hotel location and facilities were great. They met my expectations. The staff on duty were not prepared and slow to respond to reasonable requests. Room service and party going on in room next door past 2AM. Maid service non available for two days, I had exchange towels and request maid services.

Positives: Location.

Negatives: Hotel staff numb to simple requests.

Reviewer: Not provided on Wed 20 Aug 2008 rated 7 out of 10.

This is a decent hotel, which has recently won an award for most improved service. It also has recently been remodeled, although it appears that it has not been finished yet. There were a lot of wet paint signs around. The hotel is near several T stops. The room was a decent size, but with a very small bathroom. Although not spotless, everything was clean enough. The most disappointing thing about the hotel is the cheapness of the remodel. In the bathroom, new fixtures were added onto an old tub. A nonstick surface that had been cut crooked was stuck to the bottom as an afterthought. The caulk was all glopped on and there was some mildew in spots. The same with the doors. New locks on flimsy doors. Most worrisome was the door that connected our room to the next. It was a cheap, hollow core door with a small, old lock on it that did not look like it would hold much. The sheets on the bed were nice, but the bed was old. I could feel the springs. The pool is an outdoor pool. It was showing its age, but looked ok. I did not get a chance to use it. The hotel is near a night club, which worried me when I realized it, but we could not hear it at all from our room. In short, this is a decent budget hotel, but it is nothing special.

Positives: Relatively clean, convenient location.

Negatives: Bad job on the remodel, old bed, small bathroom, flimsy doors.

Reviewer: Not provided on Sat 16 Aug 2008 rated 9 out of 10.

Convenient to highways and Boston; ideal for the business traveler.

Positives: Convenience to highways.

Negatives: Bathroom drain slow and shower head ( no water pressure).

Reviewer: Not provided on Sun 03 Aug 2008 rated 7 out of 10.

For a 2 star hotel the rooms was better than what I expected. However, the pool needed to be cleaned.

Positives: For a 2 star hotel the rooms was better than what I expected. However, the pool needed to be cleaned.

Negatives: The pool need to be cleaned.

Reviewer: Not provided on Tue 29 Jul 2008 rated 7 out of 10.

Overall it was a good experience. A couple of days the trash can wasn't emptied in the room and the soap wasn't replaced with new soap.

Positives: The people were very friendly.

Negatives: The air conditioning system goes on and off throughout the night.

Reviewer: Not provided on Tue 29 Jul 2008 rated 8 out of 10.

Very clean room, nice staff.

Positives: Clean.

Negatives: Was too far away from airport.

Reviewer: Not provided on Mon 28 Jul 2008 rated 10 out of 10.

Great hotel for any traveler, it was the staff that I enjoyed. Hotel 3 star, staff 5 star.

Positives: The staff was very friendly, never had any problems with the room, food or the staff.

Negatives: The pool could have been cleaner and warmer, however the weather was not the best so it may have had something to do with that.

Reviewer: Not provided on Fri 25 Jul 2008 rated 7 out of 10.

It was well worth the price. The hotel just seems very dated. The halls were narrow and the bathroom was cramped.

Positives: Great price for a Boston area hotel.

Negatives: Hotel seemed dated.

Reviewer: Not provided on Fri 18 Jul 2008 rated 9 out of 10.

Great middle location for the south side of Boston.

Positives: Location.

Negatives: We could smell cigar smoke.

Reviewer: Not provided on Mon 30 Jun 2008 rated 10 out of 10.

Very good hotel. I was very surprised by it. The staff was really nice, would recommend it to others.

Positives: The location and the staff.

Negatives: The fact that they didn't change the sheets unless we asked.

Reviewer: Not provided on Sun 15 Jun 2008 rated 9 out of 10.

Your reception at the front desk very professional, friendly, courteous and helpful, even at 5am I had to pick someone from the bus station in Boston and this guy at the front desk was right on the ball with direction.

Positives: Very convenient location especially from highway.

Negatives: There was not any thing we did not like.

Reviewer: Not provided on Wed 30 Apr 2008 rated 7 out of 10.

Overall, this was good for the money, but the remodel that was done on this hotel was a little rough around the edges. It was almost like they didn't want to spend the last little bit of money to make it pretty nice instead of just ok. The front desk staff were pleasant and helpful but the maids threw away things that they shouldn't have they threw away a couple of snacks I had in the room that I was not finished with, and these were not perishable items. I did not like that the hotel room did not have a mini-fridge and microwave when the room easily had room for one. The bathroom is extremely small, there is barely room to open the bathroom door. The breakfast menus are misleading- they make it look like you can buy just a bowl of cereal or oatmeal for $3 but in reality the only option is the $10 breakfast buffet which is not an option to me since I don't like to have a heavy breakfast so I wouldn't be able to eat enough to make the $10 worth it. The pool water was green and murky, the pool was covered since it is only April but there was a flap in the corner that was pushed aside, you would think they would recover it since the green water is quite an eye sore. I also recommend getting a room on the front side of the building as there is a nightclub in back of the hotel that gets pretty loud at night.

Positives: I liked that is was recently remodeled and inexpensive.

Negatives: The beds were uncomfortable, no mini fridge/microwaves, remodel lacks polish.

Reviewer: Not provided on Wed 12 Mar 2008 rated 8 out of 10.

The location was good and the staff were very kind. I was discussed by the used condoms under and beheaded my bed. Housekeeping is a serious health issue.

Positives: The staff were very professional and kind. Quick check in and out.

Negatives: The used condoms under and behind my bed.

Reviewer: Not provided on Sat 26 Jan 2008 rated 5 out of 10.

They really need to remodel.

Positives: Nice exercise room, small but clean.

Negatives: Rooms are old heat very loud.

Reviewer: Not provided on Sat 29 Dec 2007 rated 9 out of 10.

An excellent value. All services met expectations. The upgraded fitness facility and wireless internet service were solid positives!

Positives: Staff went out of there way to please. They were friendly and professional. They provided microwave and refrigerator for our 9 day stay without a re.

Negatives: Sink drained slowly.

Reviewer: Not provided on Sat 03 Nov 2007 rated 8 out of 10.

Very nice staff, convenient location.

Positives: Bus service.

Negatives: A free continental breakfast is always nice.

Reviewer: Not provided on Sun 21 Oct 2007 rated 5 out of 10.

Hard to open bathroom door toilet in the way.

Positives: Free wireless bed comfortable.

Negatives: Didn't look like they cleaned bathroom, shower toilet.