Clarion Hotel

Reviewer: Not provided on Sun 25 Sep 2011 rated 7 out of 10.

Nice, pretty but could use better maintenance and the housekeeping was inconsistent. I was traveling with others; some rooms were better cleaned than others.

Positives: Location, was overall nice.

Negatives: Could use better upkeep.

Reviewer: Not provided on Sat 10 Sep 2011 rated 4 out of 10.

Room smelled extremely musty even tho window was open when we arrived. Old and outdated. Cannot get Internet in the room, had to go info the hall, indoor pool ceiling and several other areas had leaky ceilings. Was quiet, but not sure how it would have been if occupancy higher. Doors were old and not very sound proof. Will not place a bid for this class of hotel in this area again as long as it is still in this class.

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Positives: Seemed quite enough, and pretty empty.

Negatives: Drab, in a state of disrepair, room very musty smelling.

Reviewer: Not provided on Mon 05 Sep 2011 rated 3 out of 10.

A drab motel.

Positives: Bedding and mattress were good.

Negatives: Parking lot view from all rooms, ugly entrance, mediocre lobby, dark room.

Reviewer: Not provided on Mon 05 Sep 2011 rated 5 out of 10.

Good bargain for the price.

Positives: Location.

Negatives: The toilet did not flush.

Reviewer: Not provided on Tue 16 Aug 2011 rated 9 out of 10.

Hotel was very good for a business trip and wasn't bad for a family.

Positives: The pool was very pleasant to hang out in and the restaurant was quite nice for a hotel.

Negatives: Surrounding area wasn't the nicest.

Reviewer: Not provided on Mon 15 Aug 2011 rated 6 out of 10.

Hotel is clean and nice enough. Good value for the discounted Priceline price. The indoor pool is kind of shabby with lots of water damage to the ceiling. Tennis courts and outdoor areas are nice. Walls are very thin, able to hear those next door.

Positives: Tennis courts.

Negatives: Paper thin walls.

Reviewer: Not provided on Tue 19 Jul 2011 rated 7 out of 10.

We we using this as a layover before proceeding to our destination. It was further out of the way than I expected, but I could have sourced that out on my own. Nearby town was worth the inconvenience however and we would use this hotel again, given the same deal.

Positives: Very good value. It was 15 miles out of the way, but the nearby town was very pleasant.

Negatives: Highway construction made for a slower arrival.

Reviewer: Not provided on Sat 11 Jun 2011 rated 4 out of 10.

The hotel seems old and a bit run down. The bathroom had hair on the walls. The hotel smelled a little off. The staff was very nice and helpful, and it was in a good location overall as long as you had a car. It was fine for the Priceline price.

Positives: The pool area was nice and the staff was friendly. Lots of towels. Also, they accommodated my request for two queen beds.

Negatives: Hair on the bathroom wall, very bad smell outside the door to the hotel.

Reviewer: Not provided on Mon 23 May 2011 rated 6 out of 10.

While the rooms are lovely, comfortable and nicely appointed, the common areas don't measure up. The hotel (other than the rooms) is old-fashioned and grungy. It's in dire need of a face lift. The hallways and lobby have a distinct old odor. There is no exercise facility other than a pool. Wireless didn't work in our room which was located on the outer perimeter of the hotel. On the plus side, the staff was very nice and helpful &amp; again, the actual rooms were very nice.

Positives: The room was very nice &amp; spacious. Had nice linens-beds-bathroom.

Negatives: The common areas ie lobby hallways etc. are in dire need of updating. They are old, grungy &amp; smelly.

Reviewer: Not provided on Sun 08 May 2011 rated 7 out of 10.

Our first room was clean but no frills when we checked in. Staff was very friendly. Went out for a few hours and came back. Our shower was dirty. Employee looked at it and surmised that rusty/dirty water must have come out of shower. He immediately gave us another room. Walls were plain, no decorations. Wall had been patched before but not painted well to cover it. Staff was very helpful and friendly. Breakfast was great!

Positives: Good food and

Negatives: First room had dirty shower, bare walls and

Reviewer: Not provided on Sun 13 Mar 2011 rated 4 out of 10.

The first room I was given had a very poor ventilation system. I attempted to get fresh cool air for 30 minutes and when I called the front desk they already knew about. The problem because they stated a maintenance person had been trying to fix the poor air quality in the room. I had to insist on another room, after I had already unpacked. I was assured I would be able to access Internet, but could not from my room. Front desk people and restaurant staff very nice in spite of the odds they have to deal with.

Positives: Location was convenient.

Negatives: Not clean, needs to be updated.

Reviewer: Not provided on Mon 07 Mar 2011 rated 3 out of 10.

I would not stay here again.

Positives: Bed was comfortable.

Negatives: Sparse furniture, mildew smell, poor heating service, brown on brown colors depressing.

Reviewer: Not provided on Sun 12 Dec 2010 rated 8 out of 10.

Having stayed here before, some rooms were in need of renovation. But this time I got a poolside room and it was very nice and very comfortable.

Positives: Pool side room was warm and comfortable.

Negatives: The bar restaurant although the staff was nice and friendly the menu was limited.

Reviewer: Not provided on Thu 04 Nov 2010 rated 7 out of 10.

Excellent overall except rooms not clean.

Positives: Excellent front lobby staff and excellent breakfast restaurant.

Negatives: Maid service the very worst.

Reviewer: Not provided on Mon 18 Oct 2010 rated 9 out of 10.

Some signs of age in hotel and room, but very clean and comfortable. Prices for refrigerator added to room and continental breakfast seemed high. Staff excellent for friendliness and service. Would highly recommend this hotel for family travel.

Positives: Staff capable and friendly, room spacious.

Negatives: Cost extra for small fridge in room (seemed high priced).

Reviewer: Not provided on Mon 21 Jun 2010 rated 8 out of 10.

Location was great.

Positives: Nice rooms, furnishings, friendly staff, nice pool though I didn't use it.

Negatives: Wireless Internet needs work. Connection lost very often, but it's free.

Reviewer: Not provided on Sun 06 Jun 2010 rated 7 out of 10.

Not bad but a little dated.

Positives: The warm indoor pool at night.

Negatives: The bathtubs were a bit shabby.

Reviewer: Not provided on Sun 06 Jun 2010 rated 3 out of 10.

Would avoid and would not recommend to anyone.

Positives: Price.

Negatives: Staff did not fix problems.

Reviewer: Not provided on Wed 12 May 2010 rated 1 out of 10.

Place has bed bugs we have several bites on our legs, this place should be shut down and cleaned up.

Positives: Nice pool area.

Negatives: Stale smell through out.

Reviewer: Not provided on Tue 27 Apr 2010 rated 7 out of 10.

The restaurant staff at breakfast (they have a buffet) were just so sweet - the breakfast was worth it.

Positives: Staff was very friendly.

Negatives: Very far from the town of Northampton - had difficulty getting back from dinner.

Reviewer: Not provided on Wed 03 Feb 2010 rated 8 out of 10.

I<BR/>liked it very much.

Positives: The hotel exceeded my expectations for the price I got from Priceline.

Negatives: The only thing I didn't like is there was an unusual smell in the room and throughout the hotel like a hint of chlorine in the air.

Reviewer: Not provided on Wed 20 Jan 2010 rated 9 out of 10.

This hotel was very comfortable but the thermostat in the room must have been off because it was freezing, then very hot and than cold again. The front desk staff were very friendly and helpful.

Positives: The hotel was close to the local colleges we were visiting.

Negatives: The room temperature was very hard to tolerate.

Reviewer: Not provided on Wed 13 Jan 2010 rated 7 out of 10.

Overall, we enjoyed our stay at the Clarion Hotel. The staff was very friendly and helpful. We were upgraded to a pool side room which was very nice, and the pool area was kept up well. Water was kept at a great temperature. The hotel was rather dark and run down and in need of renovations. Free internet was nice, and room service was quick and efficient.

Positives: The hotel had a wonderful pool area that was clean.

Negatives: Hotel had an overall run down feeling and was on the dark side.

Reviewer: Not provided on Wed 30 Dec 2009 rated 6 out of 10.

Nice place. Nothing attacked me whilst I slept.

Positives: It was nice.

Negatives: It was dark.

Reviewer: Not provided on Wed 02 Dec 2009 rated 3 out of 10.

Not recommended.

Positives: Nice restaurant.

Negatives: The room was not very clean. There was a huge patch on the wall here water had dripped.

Reviewer: Not provided on Tue 20 Oct 2009 rated 8 out of 10.

The hotel is on the older side with old furnishings and the cement block exterior is not attractive. The rooms and facilities throughout the hotel were spotless and the staff was attentive and friendly. I would stay at this hotel again if I am in the area.

Positives: Although hotel was not recently updated rooms were spotless and staff was outstanding.

Negatives: A

Reviewer: Not provided on Tue 22 Sep 2009 rated 9 out of 10.

Very pleasant overnight stay to break up a New England driving trip.

Positives: Easy access to I-91, especially important at night on a road trip. Bed was super-comfortable. Poolside room was an unexpected pleasure.

Negatives: Hotel was noisy with a wedding party in the halls.

Reviewer: Not provided on Thu 10 Sep 2009 rated 9 out of 10.

Fine chain hotel with a very fine pool. Plan to stay there again if possible.

Positives: Location convenient, price excellent.

Negatives: No complimentary breakfast.

Reviewer: Not provided on Wed 05 Aug 2009 rated 9 out of 10.

Good location, great staff, dingy halls, terrible pillows in rooms.

Positives: Friendly staff at front desk.

Negatives: Poorly lit halls.

Reviewer: Not provided on Fri 31 Jul 2009 rated 2 out of 10.

Hotel has seen its best days - a sense they are just using it as a cash cow and not investing in upkeep.

Positives: Price.

Negatives: Old - nothing works.

Reviewer: Not provided on Sat 25 Jul 2009 rated 10 out of 10.

The beds were comfortable, the room was good-sized and clean, and there were plenty of towels.Also, the hotel was very quiet.

Positives: Convenient location to TriCounty Fairgrounds

Negatives: It was sprawled out with long corridors.

Reviewer: Not provided on Tue 07 Jul 2009 rated 8 out of 10.

A good, cheap hotel. We paid about a third of what other guests paid, and honestly, I would have been irritated if I had paid more than I did for the level of quality we got.

Positives: Great location, very lodgey mountain feel

Negatives: Room overlooked pool, and tiles at eye level were in disrepair outside window

Reviewer: Not provided on Sat 27 Jun 2009 rated 7 out of 10.

If you have a car, this is a convenient location for those staying in Northampton or the area. The room and hotel indoor spaces were very clean, and service was friendly and responsive. The building looks a bit dated in style and is only one floor, so if you're looking for a view or a tower, this is not for you. For a business trip, or if you're staying in that area to visit a student, would be a fine choice.

Positives: The room was very clean and parking was easy.

Negatives: The hotel is all on one floor, which doesn't seem as safe or luxurious as a multi-story building.