Howard Johnson

Reviewer: Not provided on Sun 29 May 2011 rated 7 out of 10.

Good value for the price. Rooms a bit run down but comfortable. Staff friendly and helpful.

Positives: Convenient to needs in Pittsfield.

Negatives: Breakfast provided was marginal. No fruit available.

Reviewer: Not provided on Mon 09 May 2011 rated 8 out of 10.

Got very good welcome from staff. Front desk guy was friendly and fixed the internet connection issue very quickly. Hotel was overall clean. Value for money.

Positives: Helpful staff, clean rooms.

Negatives: Had some issues with Internet connection but resolved.

Reviewer: Not provided on Mon 09 May 2011 rated 8 out of 10.

Got very good welcome from staff. Front desk guy was friendly and fixed the internet connection issue very quickly. Hotel was overall clean. Value for money.

Positives: Helpful staff, clean rooms.

Negatives: Had some issues with Internet connection but resolved.

Reviewer: Not provided on Tue 15 Dec 2009 rated 10 out of 10.

I would recommend this hotel to other travelers quite highly, at least in terms of my accommodations for the price.

Positives: Excellent accommodations for the price.

Negatives: Continental breakfast was just adequate.

Reviewer: Not provided on Tue 04 Aug 2009 rated 5 out of 10.

The hotel room was clean. However, the pool was visible from the highway, and the noise of the traffic certainly did not create a relaxing atmosphere. The breakfast was OK, nothing special.

Positives: It was clean.

Negatives: The location is too close to the highway.

Reviewer: Not provided on Thu 13 Mar 2008 rated 1 out of 10.

Money was stolen from my room. I went to the front desk as soon as I realized it and acknowledged it was stupid for my daughter to leave $50 in quarters (I brought them to her to use at the coin-operated laundry in her apt. building), but nonetheless it isn't unreasonable to expect security either. I asked who had access to my room, and he replied only the housekeeper. I waited until the next morning so that the owner and front-desk manager could talk to her. She, of course, denied stealing the money. I made a report with the Lenox, MA, police, and an officer indeed interviewed the housekeeper, who continued to deny taking the money. The fact remains that someone from the Howard Johnson's Inn who had access to my room stole the money. The management did not seem concerned about it at all, which added insult to injury. The hotel is aging -- and not well -- but it is clean. My stay there, however, was completely unsatisfactory and I would not recommend it to anyone.

Positives: My experience was terrible because of the in-room theft.

Negatives: Theft from my room by the motel staff.

Reviewer: Not provided on Thu 21 Feb 2008 rated 9 out of 10.

This motel is very adequate for a brief stay over a night or weekend. Staff was very friendly. Room was large and clean. Bed was comfortable. Plenty of parking Close to ski places and other attractions in the region. Free continental breakfast was adequate but could be more exciting and displayed better.

Positives: We were given the best room in the place far from street notice, on 2nd level, last room in a row.

Negatives: The continental breakfast was very lack luster.

Reviewer: Not provided on Wed 13 Feb 2008 rated 2 out of 10.

We arrived at 1:00 as our confirmation said that's when the room would be available. We were told the room was not ready. I asked if a bathroom was available. I was told I could use a storage facility or something so I said never mind. Our room had a non working sauna. Asked for another room. Was told it would be extra. Finally was given another room that was supposed to be non smoking and stunk. Stayed in original room with non working sauna and was not happy. Management very unwilling to make things write and denied that check in time was 1 and insisted it was 2. Just not a good customer service oriented place. Not very clean and was not go back.

Positives: Location.

Negatives: Staff not accommodating.

Reviewer: Not provided on Thu 24 Jan 2008 rated 10 out of 10.

Usually hotels like this (older, outside doors) are somewhat tawdry, but this room was well appointed & nicely laid out. The fridge & microwave were an added touch , as was a couch, chair, tale & desk. Will return for future visits

Positives: I was pleasantly surprised by the facility.

Negatives: Outside doors.

Reviewer: Not provided on Sat 12 Jan 2008 rated 9 out of 10.

The staff was very courteous and extremely helpful. I called ahead of time to ensure that we could get the room we wanted which was a double queen. They stated if they had it available they would certainly switch us, which they did. The room was very clean and very spacious. We will stay here again.

Positives: The double queen room we stayed in was very spacious.

Negatives: The heat was not on in our room when we arrived and it was very cold!

Reviewer: Not provided on Fri 26 Oct 2007 rated 10 out of 10.

Our second stay here (we had 3 rooms) and while we really like the rooms and location, for the second time the manager got his facts wrong (he can never be corrected, it seems) and really bit our heads off. Just so wacky that we laughed about it later, but brace yourselves.

Positives: Great location, terrific room, microwave and fridge.

Negatives: Grumpiest manager we've ever encountered.

Reviewer: Not provided on Mon 15 Oct 2007 rated 2 out of 10.

The towels were like sand paper and there were a stain of unknown origin on the blanket. Can't think of anything to recommend it.

Positives: I didn't like this place at all.

Negatives: The towels were like sand paper and there were stains of unknown origin on the blanket.

Reviewer: Not provided on Wed 10 Oct 2007 rated 7 out of 10.

Hotel itself was fine in regards to convenient location, staff, and price. I was traveling for business and it was necessary for me to have wireless and my wireless never worked while at the hotel.

Positives: Convenient location for business travel.

Negatives: Wireless didn't work!

Reviewer: Not provided on Tue 09 Oct 2007 rated 9 out of 10.

I was traveling with my Mom, so everything had 2 B "perfect", she is elderly (76) and disabled, she is also very "picky". She found nothing 2 complain about. That pretty much says it all!

Positives: It was a good hotel, it was what we wanted.

Negatives: The pool was closed, but the weather was still warm.

Reviewer: Not provided on Sat 01 Sep 2007 rated 9 out of 10.

Good if you just need a place to sleep that is safe and clean.

Positives: The pool was very enjoyable & relaxing.

Negatives: The bed was not very comfortable.

Reviewer: Not provided on Sat 28 Jul 2007 rated 9 out of 10.

The hotel was adequate for our needs. The continental breakfast was fine.

Positives: The hotel staff was very cordial.

Negatives: I was unable to use the Wi-Fi.

Reviewer: Not provided on Sat 21 Jul 2007 rated 9 out of 10.

In a decent area, reasonably close to my business meetings. Friendly staff; clean room; all amenities OK.

Positives: Reasonably priced in a relatively expensive area.

Negatives: Hotel had a fairly basic feel about it and all else was OK.

Reviewer: Not provided on Sun 24 Jun 2007 rated 5 out of 10.

The bed in the room was awful. We also were reserved a smoking room when we did not want one. The manager of the hotel seemed mean in his mannerisms, but was helpful, and moved us to a non-smoking room. Great location in the area!

Positives: Breakfast wasn't terrible.

Negatives: Manager came off as mean but helped.

Reviewer: Not provided on Wed 25 Apr 2007 rated 8 out of 10.

We've stayed here at least 6 times in the past year or so-typically for 1 or 2 nights-and will likely continue to stay here as we need to visit nearby relatives. Proximity to very good restaurants is a plus as well.

Positives: Typically, the front desk people are pleasantly hospitable, friendly.

Negatives: There is an unexpected high level of street noise late at night; better seals on doors might reduce.

Reviewer: Not provided on Sat 27 Jan 2007 rated 9 out of 10.

Very nice, didn't like to go outside to get to the con. Breakfast. Very nice room, good shower.

Positives: Location between our daily destinations, large room, quiet, con. Breakfast.

Negatives: Stairs.

Reviewer: Not provided on Thu 04 Jan 2007 rated 2 out of 10.

Disappointed!

Positives: Convince, first floor.

Negatives: No hot water for showers in the morning, not very clean, run down, bathroom sink needed plumbing.