Four Points by Sheraton

Reviewer: Not provided on Fri 21 Jan 2011 rated 9 out of 10.

This hotel met my specifications for a restful weekend in the winter. It was close to places I wanted to go and had a good pool and hot tub since in winter there is not as much to do outside. Good place for summer or winter.

Positives: Nice beds, good service, clean, restful.

Negatives: It was under construction, no supervision at pool to stop children & adults from doing unsafe things.

Reviewer: Not provided on Fri 04 Sep 2009 rated 7 out of 10.

Surprisingly spacious rooms and friendly staff. Great location. There was a distinct cigarette odor in the room but only in ours the other rooms were fine!

Positives: Location and layout.

Negatives: Dirty pillows and strong smell of cigarettes in the room even that this is non smoking hotel.

Reviewer: Not provided on Tue 14 Jul 2009 rated 9 out of 10.

The hotel had most room facing the indoor pool with nice indoor balconies. The 3 pools and a spa and new fitness facility were nice. The refrigerator in the room was great. The hotel is on the main road in and out of the Cape. Either beach, Bay or Ocean is about 1.5 miles away. Can't really walk there on these narrow roads.

Positives: The indoor pool was awesome. It was raining part of our stay and we could still swim. The rooms were large.

Negatives: The beds were lumpy.

Reviewer: Not provided on Sat 06 Jun 2009 rated 10 out of 10.

This hotel really made the trip fantastic for us. Indoor and outdoor pool, tennis courts, gorgeous rooms it was all great. We were given a larger room because the hotel wasn't very full in the off peak season. Our favorite thing was the large indoor pool.

Positives: The hotel was quiet and the pool was fantastic.

Negatives: We were charged for using a pack and play without knowing about the fee.

Reviewer: Not provided on Mon 11 May 2009 rated 6 out of 10.

Not what I would consider upscale, but cleanly and tidy for a one night stay.

Positives: Free internet and water.

Negatives: Expensive breakfast.

Reviewer: Not provided on Mon 08 Sep 2008 rated 9 out of 10.

Perfect for the price and star level.

Positives: Convenient with helpful staff.

Negatives: Air conditioning trapped behind window shades.

Reviewer: Not provided on Sun 20 Jul 2008 rated 6 out of 10.

For the most part a nice hotel. One minor and one major complaint though. The minor: Our room key was supposed to allow access to outside doors-but unfortunately it worked some times and not others. The staff had to keep issuing new keys/reactivating them. Major complaint: some of the hallways smelled a scent similar to formaldehyde (not sure of spelling). I would at least hope that the air quality in a hotel was safe and based on the smell I am not sure. Likely will not return-who wants to chance their health?

Positives: Location.

Negatives: Air quality.

Reviewer: Not provided on Tue 03 Jun 2008 rated 8 out of 10.

Spacious, quiet room with beautiful decor. Location is ideal for exploring that region of the Cape.

Positives: The rooms were beautiful and spacious.

Negatives: Coffee maker dripped coffee due to wrong carafe.

Reviewer: Not provided on Sat 03 May 2008 rated 8 out of 10.

Great price and very good restaurant facilities but they put us in a handicapped room which was difficult with younger kids for the shower & toilet. The halls were very noisy past 11pm either due to kids running in the halls or a college event each night of our stay.

Positives: Great food, great price, great pool for the kids.

Negatives: Put us in a handicapped room, noise in halls.

Reviewer: Not provided on Wed 30 Apr 2008 rated 10 out of 10.

Lovely, friendly stay. Good restaurant. Family-friendly, very clean.

Positives: Great April vacation activities.

Negatives: Hot tub not always working, ice-machine out.

Reviewer: Not provided on Tue 29 Apr 2008 rated 9 out of 10.

Clean spacious and comfortable beds. Bathroom is clean.

Positives: Good spacious rooms. Clean bathroom.

Negatives: Didn't allow for half an hour late checkout.

Reviewer: Not provided on Mon 07 Apr 2008 rated 9 out of 10.

I stayed at the hotel for a meeting. The staff was very efficient and accommodating with any request I had, very helpful. The room was very clean. Some rugs need replacement but they are doing some renovation work.

Positives: Courteous, accommodating staff.

Negatives: Internet didn't work in my room - was not told until problem.

Reviewer: Not provided on Wed 27 Feb 2008 rated 1 out of 10.

The hotel booked us into a handicapped room and when I went to the desk to have it changed, they talked me out of it saying it was a very quite room and hall. There was a party all night long in the hall, with drunk rude people singing, laughing, shouting until 5:30 AM when finally the desk clerk threatened to call the police if the did not disburse and be quiet. The pillows were awful. Because it was a handicapped room, the shower was very strange, very low spout (below my husbands head by quite a bit) and as there was no rim or bathtub, the floor flooded from our showers. Our room was next to the smoking area (outside) and the paper thin walls allowed us to hear conversations all night long from peole who were partying and smoking. It was an awful experience and when we complained to the General Manager (on voice amil as well as leaving a message for her to contact us with the morning desk clerk) she never did. We will not only never return to the hotel we will tell all the people we know who may be traveling out to Cape Cod to stay away from the 4 Star Sheraton!

Positives: There was a free bottle of water in the room and current movies available to rent.

Negatives: It was unbelievably noisy all night long with people singing and shouting in the hall until 5:30 AM.

Reviewer: Not provided on Thu 24 Jan 2008 rated 3 out of 10.

The hotel has potential, but being a guest during the renovations was a disaster. The whirlpool was being replaced; the "heated" pool was cold. My room was adjacent to the pool area, and noisy children running (under a "no running" sign) made it difficult to sleep. The entrance's wallpaper was mildewed and in need of replacing. There were carpenters in the next room banging. They should have closed and reopened quickly instead of subjecting me to this. Definitely NOT Sheraton quality.

Positives: The HDTV and cable.

Negatives: No one told me that renovations were going on.

Reviewer: Not provided on Thu 03 Jan 2008 rated 7 out of 10.

Like: LCD TV / Free wireless Internet / Complimentary Bottled water / Large room / Great Price / Smooth check-in and check-out / Magazines in fitness room / TV attached in exercise equipment Dislike: Smell in fitness room / Sauna not hot enough / Hot tub under repair / Noisy around pool area.

Positives: LCD TV / Free Internet / Free Bottled water / Large room.

Negatives: Smell in fitness room. Sauna not hots enough. Hot tub under repair.

Reviewer: Not provided on Sat 29 Dec 2007 rated 8 out of 10.

It would have been nice to have the hotel up to full service during the Christmas holiday. Room service was not available on Christmas day. Maid service was only available until 1:00 on Christmas eve and Christmas day. It was clear that they were running on a reduced staff and services because of the holiday, but the reduction in services made it more like a 2 star hotel at a 3 star price.

Positives: Beautiful hotel and very comfortable bed.

Negatives: During the holiday they had reduced staff and services.

Reviewer: Not provided on Wed 31 Oct 2007 rated 9 out of 10.

Pool a nice feature. Staff great and make the stay worthwhile.

Positives: Staff very friendly, helpful went out of their way.

Negatives: Room starting to show wear and tear.