Hilton Boston Dedham Hotel

Reviewer: Not provided on Fri 26 Aug 2011 rated 7 out of 10.

It was fine. Our room was located above an open lobby area and the sound from 2 weddings was loud. Had to turn fan on to drown out noise.

Positives: Convenient to our family, shops, movies, restaurants, and highway.

Negatives: Running toilet, they need more powerful, updated toilets, there was no refrigerator in room. Not a lot of extra space, but enough.

Reviewer: Not provided on Thu 25 Aug 2011 rated 10 out of 10.

This hotel was pretty good for the price, it was really clean and the property was well kept. Excellent staff, they were helpful and courteous.

Positives: This hotel was clean, had friendly, efficient staff and nice quiet location. Great swimming pool.

Negatives: At first it was a little confusing to locate at the rotary. Each time

Reviewer: Not provided on Thu 19 May 2011 rated 8 out of 10.

I was very pleased with this hotel. It was clean, comfortable and in a great location. Easy to get to the interstate, and a short drive to Boston. I would definitely stay here again.

Positives: The restaurant staff was excllent - very friendly and accomodating.

Negatives: The parking was set up horribly.

Reviewer: Not provided on Mon 16 May 2011 rated 10 out of 10.

Like most Hilton hotels, the expectations were met.

Positives: I liked the convenience to the interstate; the bed was comfy.

Negatives: The prices at the onsite restaurant were high.

Reviewer: Not provided on Thu 24 Feb 2011 rated 10 out of 10.

My husband has difficulty walking and uses a cane. Seldom can park in the handicap spaces. Not enough of them. This hotel is perfect.

Positives: Everything is always superb. For my needs the location is perfect.

Negatives: Could use a little more handicap parking spaces.

Reviewer: Not provided on Thu 20 Jan 2011 rated 10 out of 10.

Everything was greater than expected. The room was very nice. The lounge was set up nicely. All staff was courteous. We got an exceptional room for a very valuable price.

Positives: All accommodations were greater than expected.

Negatives: There wasn't a fridge in the room.

Reviewer: Not provided on Sat 15 Jan 2011 rated 3 out of 10.

Great location, garage parking. Lounge was packed, not enough seating and staff was not attentive.

Positives: Proximity to the highway.

Negatives: Lack of customer service from the lounge.

Reviewer: Not provided on Sat 08 Jan 2011 rated 10 out of 10.

Great hotel in a very convenient location.

Positives: Great location, and nice staff.

Negatives: Coffee wasn't great.

Reviewer: Not provided on Wed 22 Dec 2010 rated 10 out of 10.

This was one of my best hotel experiences in a very long time. The staff was amazing and the hotel was great. Overall, I was very impressed. I especially thought the front desk and the staff in the restaurant were awesome.

Positives: Excellent staff.

Negatives: TVs were old.

Reviewer: Not provided on Fri 17 Dec 2010 rated 8 out of 10.

Excellent location right off the highway. Quiet property, staff is friendly, rooms are clean and comfortable.

Positives: Th bathrooms are well stocked with towels and toiletries.

Negatives: The lighting in the room is poor.

Reviewer: Not provided on Thu 18 Nov 2010 rated 10 out of 10.

The Hilton was a very nice place to overnight. The room was clean. The bath towels were very nice quality. The staff was friendly and efficient.

Positives: The staff was very efficient and friendly. The room was extremely clean and comfortable.

Negatives: There was no continental breakfast and I thought the restaurant was a bit expensive.

Reviewer: Not provided on Sat 09 Oct 2010 rated 8 out of 10.

This hotel would have been difficult to find if it weren't for the navigation system in the vehicle I was driving. The Hilton appears to very popular with business travelers.<BR/>The breakfast in the hotel was very good and the wait staff was very friendly and accommodating. I was traveling with my 89 year old mother. Although she had a walker, the hotel provided us with a wheel chair for the duration of our stay.

Positives: The friendliness of the hotel staff.

Negatives: The exceedingly low height of the toilets in the bathrooms.

Reviewer: Not provided on Tue 10 Aug 2010 rated 10 out of 10.

Friendly staff. Very helpful with our requests.

Positives: The hotel was very nice overall. A great deal for the price we paid. Pleasantly surprised.

Negatives: A little out of the way.

Reviewer: Not provided on Thu 24 Jun 2010 rated 8 out of 10.

Not far from Boston, ample free parking, great pool, spacious rooms and well kept. Excellent stay for the business person.

Positives: Spacious and with many accommodations.

Negatives: Cleaning person opened the door of our room at 8:30am ans the jacuzzi not working.

Reviewer: Not provided on Fri 28 May 2010 rated 10 out of 10.

Service was just plain excellent.

Positives: Excellent service and very friendly.

Negatives: Not a thing.

Reviewer: Not provided on Sat 01 May 2010 rated 5 out of 10.

Conveniently located off I-95, this mid 70's suburban Hilton is an OK choice. It's nothing special, however, and needs a major overhaul to bring it up to 2010 standards (decor is very dated, no flat screen TV's, etc.). Best described as average is all respects.

Positives: It is well located and is comfortable for a one night stay.

Negatives: There was no restaurant open for breakfast on the morning of our stay! And the pool was full of local kids getting lessons.

Reviewer: Not provided on Sun 13 Dec 2009 rated 1 out of 10.

Awful. My first clue was that they don't answer the phone after 11pm. I called repeatedly to make a reservation and gave up after more than an hour of trying. Check-in was slow and unorganized. Only one member of staff available even through the hotel was hosting a conference. I specifically requested a non-smoking room but was checked into a smoking room anyway (next to the highly chlorinated indoor pool). When I returned to the lobby, I was told, that was the only room available. When I explained that I had just recovered from flu and would not stay in a smoking room, I was told the only other place I could stay was a handicap-accessible room. I pity any less-abled person stuck in that room. The carpet was dirty and the heating system was very noisy. They offer a way to print boarding passes. It's supposed to be secure (you get a special code so you can verify your print out). The first time they gave me someone else's boarding pass. The second time they missed two pages.Very unimpressed. This is a badly run hotel in need of renovation, new management and new staff.

Positives: Location.

Negatives: Very poorly run. Unhelpful staff.

Reviewer: Not provided on Wed 22 Jul 2009 rated 10 out of 10.

Very clean and comfortable, when i asked about where the closest beach on the ocean was they told me and also printed off directions without me having to ask, were very helpful with the train schedule and the room service was wonderful!

Positives: The bed.

Negatives: One working elevator.

Reviewer: Not provided on Fri 05 Jun 2009 rated 9 out of 10.

It was very comfortable.

Positives: Staff.

Negatives: Broken hot tub.

Reviewer: Not provided on Tue 19 May 2009 rated 10 out of 10.

Quiet location, Well-maintained hotel. Very friendly staff. Nice bar and restaurant on premises.

Positives: Very nice staff.

Negatives: Had to order extra towel.

Reviewer: Not provided on Thu 05 Feb 2009 rated 7 out of 10.

Perhaps I am just used to the more polished Hilton located in Boston's Financial District, in that overall I found no comparison/correlation between the two.

Positives: Room decor and room service was on par.

Negatives: Tub backed up filth, HVAC/AC was faulty, had to call to have cable repaired.

Reviewer: Not provided on Fri 12 Sep 2008 rated 9 out of 10.

Great for business traveling.

Positives: Location and helpfulness of the staff.

Negatives: Coffee maker did not have an outlet for it.

Reviewer: Not provided on Fri 12 Sep 2008 rated 1 out of 10.

Rooms are decent. Close to the highway.

Positives: Pool was nice.

Negatives: Service of the staff was bad.

Reviewer: Not provided on Tue 09 Sep 2008 rated 9 out of 10.

Great value for the money.

Positives: Rooms clean and nicely decorated.

Negatives: A little hard to find in the dark.