Hilton Garden Inn

Reviewer: Not provided on Thu 22 Sep 2011 rated 10 out of 10.

Check-in and out was quick and easy, the beds were comfortable and the breakfast buffet was extensive and tasty. Our stay was everything we expected and more.

Positives: The staff was on the spot with every need or question we had.

Negatives: I

Reviewer: Not provided on Wed 25 May 2011 rated 10 out of 10.

Overall excellent, and good staff.

Positives: Attractive and clean.

Negatives: Only one elevator might cause quite a wait on a crowded evening.

Reviewer: Not provided on Wed 10 Nov 2010 rated 10 out of 10.

Hotel is easy to find; it's right off of the highway exit and literally right next to the Burlington Mall (plenty of stores and restaurants around). The room was clean and comfortable; had a work desk with free Internet access, flat screen TV with HBO, comfortable king-sized bed with adjustable firmness, microwave, and a good sized mini-fridge. Shower head had good pressure and the hot water was consistent. Only gripe is that breakfast wasn't free ($10.95/person), but it's still cheaper than IHOP and the food was really good.

Positives: Great location, friendly staff, clean from the lobby to the room.

Negatives: Breakfast wasn't included ($10.95 per person).

Reviewer: Not provided on Tue 09 Nov 2010 rated 9 out of 10.

Located with in ten-minute drive to the Alewife T Station, this hotel was a great alternative to a pricier hotel of the same quality in Boston. Our kids enjoyed the indoor pool during our stay in a colder month and we appreciated the cleanliness of the facilities.

Positives: Very comfortable, convenient drive to Boston, family-friendly.

Negatives: It wasn't located within close walking distance of places to shop or eat.

Reviewer: Not provided on Tue 14 Sep 2010 rated 9 out of 10.

We stayed for our anniversary and it was perfectly clean and quiet. The staff was friendly and competent, the food was decent and the room was nice and comfortable. We would definitely stay again!

Positives: Hotel was very clean and conveniently located, competent staff, and nicely priced.

Negatives: Hilton's have a tendency to place several holds on your account until payment is completely processed, which can take days and is inconvenient.

Reviewer: Not provided on Sun 24 Feb 2008 rated 10 out of 10.

Comfortable, restful, convenient and great that it has a restaurant - one that actually serves real food.

Positives: Great bed, wonderful pillows, spotless room.

Negatives: Should have exhaust fan in bathroom, and it should be on a separate switch.

Reviewer: Not provided on Tue 19 Feb 2008 rated 10 out of 10.

It's great. Will stay there every time I am in Boston. This is absolutely the best deal in the city.

Positives: Beautiful property and service, good location, fabulous price.

Negatives: Nothing.

Reviewer: Not provided on Wed 13 Feb 2008 rated 7 out of 10.

It was nice for our purposes, but the descriptions of it on its webpage were misleading.

Positives: Private, accommodating.

Negatives: Did not live up to its description of modern and updated with a 27 inch widescreen hi-def TV.

Reviewer: Not provided on Sat 29 Dec 2007 rated 9 out of 10.

Front desk staff was friendly during check in/out. Cleaning ladies did a good job every day. Side door was conveniently located so we didn't have to go through the front door every time we went in or out.

Positives: Staff was friendly.

Negatives: Was charged for the newspaper unless I returned it myself.

Reviewer: Not provided on Thu 29 Nov 2007 rated 9 out of 10.

Excellent experience & location.

Positives: Met all of my expectations as a Hilton.

Negatives: Walkway between the pool & main building was inappropriately locked.

Reviewer: Not provided on Mon 23 Jul 2007 rated 9 out of 10.

Clean, well lit, comfortable. Free internet. Unexpected restaurant with good selection and pretty late hours . Good bed. Great shower. Well lit bathroom but could a used a fan. Excellent buy. Strongly recommended. Well lit and free parking. A place to sit outside and smoke. Free newspaper. Class act.

Positives: Comfortable, quiet, and really nice place.

Negatives: No free breakfast.

Reviewer: Not provided on Thu 24 May 2007 rated 7 out of 10.

Overall it was nice, I'd stay again. Though I did hate that firm mattress, and I'll never eat at the restaurant, no one understood what I wanted (language barrier) and the service stank overall (for the restaurant, not the hotel). I would recommend it though and stay again if I had to. The refrigerator & microwave were great to have since I was traveling with my 19 month old daughter, and hubby who likes his midnight snacks.

Positives: Loved having a refrigerator and microwave in the room.

Negatives: Hated the too firm mattress and too fluffy pillows (needed to be more firm). Restaurant service stank for Sunday brunch.

Reviewer: Not provided on Thu 17 May 2007 rated 9 out of 10.

Great location right off route 128, but down a quiet side road. Less than a mile to a big mall, restaurants, movies, star bucks, and kinks. Spacious public areas. Nice room.

Positives: Great location right off route 128, close to mall, star bucks, and kinks -all the basics.

Negatives: Access to far rooms from outside not as convenient.

Reviewer: Not provided on Wed 16 May 2007 rated 9 out of 10.

Nice staff and nice facilities. The rooms were clean and comfortable, too.

Positives: Nice but had difficulty finding the location.

Negatives: Breakfast was not included.

Reviewer: Not provided on Wed 02 May 2007 rated 10 out of 10.

It is tricky to find, but quite convenient to suburban Boston. Maid service was superior. Staff was friendly. Room layout is excellent, not having a changing room or bathroom in the pool makes it quite inconvenient for use.

Positives: Superior housekeeping service.

Negatives: Pool needs bathroom and changing facilities, also a shallow pool for children.

Reviewer: Not provided on Sun 22 Apr 2007 rated 9 out of 10.

Very nice hotel suitable for business and leisure travelers. Luggage carts are very convenient especially for travelers with many suitcases. The staff is very helpful. Good shuttle service within believe five miles radius.

Positives: Nice room, great breakfast, laundry and exercise room.

Negatives: Exercise room could be larger with more exercise machines.

Reviewer: Not provided on Thu 14 Dec 2006 rated 9 out of 10.

Overall, excellent stay for the money.

Positives: Covenant location, clean.

Negatives: No hot tub, exercise facilities were small.

Reviewer: Not provided on Mon 20 Nov 2006 rated 8 out of 10.

Basic fair for the business traveler. Close to the Burlington mall. Almost all of the front desk personnel were competent and efficient. Work out facilities is somewhat sparse. Could use another treadmill.

Positives: The room was nice and quiet. Plenty of space.

Negatives: They couldn't get my billing right.

Reviewer: Not provided on Sat 04 Nov 2006 rated 2 out of 10.

Clean sheets and towels. No daily replacement of glasses and coffee mugs. The buffet sour cream on table each day. I will not recommend.

Positives: Close to shopping/restaurants.

Negatives: Very noisy/smoking one even of many patrons created a horrible odor which lingered for the night and day.

Reviewer: Not provided on Fri 03 Nov 2006 rated 2 out of 10.

If I ever stayed there again I would be sure to ask for a quite corner room on an upper floor.

Positives: The pool area was very nice, but I wish there was a hot tub.

Negatives: It was very noisy; the Ball room was two doors away.

Reviewer: Not provided on Fri 03 Nov 2006 rated 2 out of 10.

Do not walk, run-away! This hotel personified an equal blend of mediocrity and incompetence. I travel frequently and was dismayed and a bit repulsed to find that one of the glasses in my room was half full of what I would guess was murky water. This was in what was supposed to be a clean room. When I brought the half full glass of questionable fluid to the front desk their response was -- "So what?" On top of this I received wrong directions from the front desk on how to find a pharmacy. Further the used hand towels that I put on the floor with my bath towel were just placed back on the rack -- yuck! I notice this because they were still damp. And then on top of it they double billed me on my credit card. This hotel should be rated with a 1/2 point for service and cleanliness and competence. I was too afraid to try the restaurant -- so I didn't rate it.

Positives: The room was pleasant.

Negatives: Front desk was incompetent and nasty. Not a good combination.