Residence Inn

Reviewer: Not provided on Fri 10 Jun 2011 rated 10 out of 10.

Great place to stay, right in Scarborough about a mile from Maine mall and half a mile from walmart. Breakfast was excellent, breakfast burritos were very tasty! Large clean rooms with friendly staff.

Positives: Very clean rooms, comfortable beds, great mini kitchen with full appliances and clean dishes and very clean pool!

Negatives: Pool was only 4 feet deep.

Reviewer: Not provided on Sun 18 Apr 2010 rated 10 out of 10.

Rooms were clean and spacious; kitchen was convenient, even for take out food. Free, easy WiFi and cable Internet; staff was very friendly and helpful. They faxed and printed important documents for me, at no charge. They changed my room when I complained about the highway noise during the night.

Positives: Friendly, helpful, accommodating staff, and great breakfast.

Negatives: Need to use unsecured WiFi if room doesn't have cable Internet.

Reviewer: Not provided on Thu 07 Jan 2010 rated 10 out of 10.

Clean, close to airport & mall, large room.

Positives: Clean, close to airport, and big room.

Negatives: Noisy neighboring rooms.

Reviewer: Not provided on Mon 12 Oct 2009 rated 7 out of 10.

If you are on the side of the hotel with the highway, the noise level is very loud!

Positives: Clean.

Negatives: They did not allow to receive my Marriott points.

Reviewer: Not provided on Wed 10 Dec 2008 rated 4 out of 10.

I think it would be a good place for someone or family that wanted a kitchen in their bedroom. It wasn't what I expected. There was no restaurant on site.

Positives: I really didn't like anything about this hotel.

Negatives: I was unable to connect to the internet. I called guest services 2 times and got no satisfaction.

Reviewer: Not provided on Fri 22 Feb 2008 rated 9 out of 10.

We enjoyed nearly everything about this hotel. Everyone working there was helpful and friendly. There were cute towel animals and notes from our housekeeper. The room was spacious and clean. Shower was great powerful and hot. Though we enjoyed the pool, it was not as clean as I'd have liked, and the hot tub was not as warm as I'd like a bath to be. We'd definitely stay here again.

Positives: All staff were friendly, helpful, outgoing, and they went the extra mile!

Negatives: Hot tub wasn't very hot, and there was a lot of hair around the pool area.

Reviewer: Not provided on Tue 31 Jul 2007 rated 10 out of 10.

This hotel went beyond our expectations. The staff were exceptional, especially the manager. He just exudes customer service. The room was fresh and clean and very spacious. We really appreciated the queen sized bed. Breakfast was very crowded, but we just took our items back to the room and ate at the bar in the kitchen! The only downside was that our plans didn't allow us to stay another night!

Positives: Staff just got it! Room was fantastic!!

Negatives: Breakfast area was not large enough.

Reviewer: Not provided on Thu 05 Jul 2007 rated 10 out of 10.

We were so impressed that we will look for other Residence Inns at locations as we travel.

Positives: The spaciousness.

Negatives: Nothing.

Reviewer: Not provided on Fri 29 Sep 2006 rated 8 out of 10.

Hotel is very clean with spacious efficiency type rooms, including very nice bed, office area, high speed internet, full kitchen, and bathroom. Hotel staff was friendly and helpful over the phone and with various requests. Very good location for commute to Portland and excellent hot buffet breakfasts. Nice atmosphere. I had two incidents with hotel staff asking when I was checking out or if I was 'really staying there' which was embarrassing, but they were apologetic.

Positives: Room was immaculate and very nicely appointed.

Negatives: Hotel staff asked me if I was 'really staying there' in the morning at breakfast. Also someone came into our room one morning.

Reviewer: Not provided on Fri 23 Dec 2005 rated 10 out of 10.

This hotel was in a good location convenient to food and shopping. It was very clean and everything worked in the room.

Positives: Kitchen in room.

Negatives: Nothing everything was very nice.

Reviewer: Not provided on Mon 26 Sep 2005 rated 10 out of 10.

Wonderful suite room. Couldn't ask for anything better. Decorated with quality furnishings. Breakfast buffet had many selections and options.

Positives: Excellent breakfast buffet that was included in price.

Negatives: Treadmill in workout room was older, but no complaints.

Reviewer: Not provided on Fri 23 Sep 2005 rated 1 out of 10.

I do not recommend this hotel. It is noisy because of its location and it had no Maine character. The room was a smoking room, when I asked for a non smoking room. It was also difficult to find. Horrible experience.

Positives: Good Television.

Negatives: Location next to interstate so I got no sleep.

Reviewer: Not provided on Fri 23 Sep 2005 rated 10 out of 10.

This suite, with bed, couch, living room, kitchen was large and far exceeded my expectations. Very modern, breakfast included, was hot and tasty. I would stay here.

Positives: Room was very large, attractive, an apartment with kitchen and living room.

Negatives: Did not locate it immediately, it is off the road in the back of other buildings.

Reviewer: Not provided on Fri 09 Sep 2005 rated 9 out of 10.

It's a little bit hard to find but once you get there you do not want to leave! a home away from home indeed.

Positives: safe, free parking, friendly staff & the hot breakfast was worth the trip!

Negatives: the showerheads could be improved -- everything else is great!

Reviewer: Not provided on Wed 03 Aug 2005 rated 10 out of 10.

Aside from location, it was great!

Positives: friendly, clean, comfortable!

Negatives: location is on a strip but on a side street!

Reviewer: Not provided on Thu 27 Jan 2005 rated 10 out of 10.

With a location convenient to the main highway route into Portland, a grocery store within walking distance and good, inexpensive restaurants close by this hotel is a great deal. The Hotel staff were helpful, and the facilities include a small pool and a heated whirlpool for relaxing after a day of treking around the city, and each room includes a microwave, a two burner stove and refrigerator, giving guests the option of cooking for themselves.

Positives: Friendly, staff and excellent facilities.

Negatives: Inconsistant and unpublished breakfast menu.

Reviewer: Not provided on Wed 19 Jan 2005 rated 9 out of 10.

Service was great and all the staff I came in contact with were very helpful

Positives: The front desk person, was very people oriented and was very good at interacting with the guests

Negatives: Young children being children but it would be more the parents fault

Reviewer: Not provided on Tue 18 Jan 2005 rated 9 out of 10.

We were looking for a hotel near the airport for a fair price. This hotel caters to the extended business traveler not the overnighter with an early flight. We were also looking for a place to leave the car and a shuttle to the airport. Would be a great family place as it had the kitchenette etc.

Positives: the set up of the suite

Negatives: no shuttle service to the airport