W New Orleans - French Quarter

Reviewer: Not provided on Thu 11 Nov 2010 rated 3 out of 10.

Rude staff upon checking in. Reservation lost we were left to sit two hours to prove; we had a reservation, finally we got it resolved and upon checkout failed to honor my deposit. <BR><BR> Front desk manager stated this is not my problem. Do not stay there-no amount of money is worth the hassle and stress we had.

Positives: Good location.

Negatives: Horrible attitude and rude employees, dark and dingy rooms, not clean, pool was dirty and not heated.

Reviewer: Not provided on Mon 21 Dec 2009 rated 8 out of 10.

Elevator, halls were dimly lit but did enhance the romantic atmosphere. Parking was expensive. Proximity to Jackson Square was perfect. Room was nice, quiet and very comfortable. Staff was extremely helpful. Desk clerk stood out in the rain to hail us a cab.

Positives: Beautiful courtyard, Friendly staff.

Negatives: Sliding door handle on bathroom door broken, no blow dryer.

Reviewer: Not provided on Mon 10 Aug 2009 rated 7 out of 10.

I enjoyed my stay very much. The service was awesome. The room was everything promised..

Positives: Super location, Comfy beds, clean bathroom, nice shower, big flat screen TV

Negatives: Way overpriced snack fridge/ minibar.overpriced parking fee.

Reviewer: Not provided on Fri 30 May 2008 rated 10 out of 10.

I will definitely stay at this hotel again. I loved the colors, the fragrances, the pool area with the individual cabaa's. I really loved how my man surprised me and had the staff lay fresh rose petals on our bed. That was so romantic and it was a perfect Birthday present. We can't wait to go back to your hotel! Thanks for a relaxing weekend.

Positives: Very soothing, relaxing, intimate hotel experience. Fresh rose petals were laid on the bed to complete the experience.

Negatives: Nothing.

Reviewer: Not provided on Thu 07 Jun 2007 rated 6 out of 10.

Love location. Modern design unusual. No coffee!

Positives: Location.

Negatives: Ordered coffee to room, 2 times. No coffee. Card keys did not work well.

Reviewer: Not provided on Sun 07 Jan 2007 rated 9 out of 10.

The location is great, the staff is impressive.

Positives: The staff was great.

Negatives: Street noise.

Reviewer: Not provided on Thu 04 Jan 2007 rated 8 out of 10.

Rooms are small but nice, excellent location.

Positives: Location.

Negatives: Could not access room from lobby.

Reviewer: Not provided on Tue 14 Nov 2006 rated 8 out of 10.

Very romantic. The w's cd is playing in your room from the time you walk in, which quickly sets the mood for a romantic stay. The courtyard is lovely, with a gorgeous fountain which distracts you from any street noise. Close enough to walk to shops and bourbon street.

Positives: It is very quaint and feels more private and intimate than the larger hotels in the area.

Negatives: The streets in new Orleans are noisy 24/7, so to get a good night's sleep, request a courtyard view.

Reviewer: Not provided on Sat 04 Nov 2006 rated 10 out of 10.

An enjoyable stay for a romantic getaway in the heart of the French Quarter. Beautiful courtyard and pool, private and discreet, beautiful rooms, reminded me of Manhattan NY accommodations.

Positives: Comfortable modern, in the heart of the French Quarter.

Negatives: Hard to find.

Reviewer: Not provided on Wed 25 Oct 2006 rated 10 out of 10.

Highly recommend. Comfy bed. Great location. Friendly staff.

Positives: Friendly staff, great location, luxurious king bed-did not want to leave bed.

Negatives: Two mornings no hot water for shower. Half hour later plenty of hot water.

Reviewer: Not provided on Sat 21 Oct 2006 rated 10 out of 10.

W French Quarter is in an excellent location right in the heart of Bourbon Street area. It's one of the most stylish places I've been, and you are sure to enjoy your stay.

Positives: Stylish and clique.

Negatives: The bathroom did not have enough privacy.

Reviewer: Not provided on Tue 17 Oct 2006 rated 10 out of 10.

I have been to New Orleans before and was looking for a hotel that had the atmosphere of the French Quarters. This had atmosphere but the amenities of the larger hotels. The service was excellent. You truly felt as though you were their personal guest and they were there to please. The rooms were very nice and clean with the luxuries you would expect. I would recommend this hotel to friends and family. I will stay there when I return to New Orleans. Also, I felt very secure at this location. Many people are hesitant to return to New Orleans because of the crime but I felt very safe here.

Positives: The service was excellent. The atmosphere was what you would want for this city.

Negatives: I liked everything.

Reviewer: Not provided on Fri 29 Sep 2006 rated 10 out of 10.

On our second day we turned away housekeeping and asked them to come back later. We left the hotel at 2:30 and reminded the front desk our room needed cleaning. Housekeeping did not return. It wasn't a big deal, just needed towels and wash cloths. The hotel is very nice and I would stay again. I could tell the housekeeping incident wasn't an everyday occurrence.

Positives: Great atmosphere and location.

Negatives: Our room was small and didn't have a tub. but would stay again anyway.

Reviewer: Not provided on Thu 28 Sep 2006 rated 10 out of 10.

My first stay at a W hotel. ambience was great, room nice, bed comfortable and staff friendly.

Positives: Ambience was great, staff was friendly, food good.

Negatives: Room service did not operate late enough at night.

Reviewer: Not provided on Tue 30 May 2006 rated 10 out of 10.

Overall very excellent experience. this hotel offered many extras, including bath robes and a mini bar without the necessity of a key to unlock it. I also liked the fact that you must have a room key to enter the elevators. this was a plus for security.

Positives: Decorations very modern and romantic setting.

Negatives: No hairdryer in room.

Reviewer: Not provided on Sun 16 Apr 2006 rated 7 out of 10.

An alternative to other French Quarter upscale, traditional hotels, the W add it trademark modern touch to an already great setting. Easy walking distance to any restaurant or attraction within the Quarter. Beautiful pool and patio courtyard with typical New Orleans flare. Would highly recommend for romantic weekend getaway in New Orleans.

Positives: Great location within heart of the French Quarter

Negatives: Parking overpriced at $30 a night