The Westin

Reviewer: Not provided on Tue 12 Jul 2011 rated 9 out of 10.

Overall my stay at this hotel was great. The staff didn't greet me like I'm use to in other nice hotels but they were not rude either. My older children and I enjoyed the pool area. The pool was small but the location made it all worth it.

Positives: I like the pool on the roof. The view was nice.

Negatives: The elevators were slow and really messed up. The room card to activate them did not always work.

Reviewer: Not provided on Fri 20 May 2011 rated 9 out of 10.

The location of this hotel is terrific! We walked to the aquarium, Cafe Du Monde, all over really. Hotel was clean and beds are comfortable. Staff and service are the best - as good as any five star! The pool is on the roof which is nice, but it needs updating. I would definitely stay there again.

Positives: The staff was EXCELLENT! Loved the location and view as well.

Negatives: I was traveling with a child and the elevator situation seemed unsafe. Pool needs updating.

Reviewer: Not provided on Tue 26 Apr 2011 rated 10 out of 10.

Great location, beautiful lobby and open spaces.

Positives: The location.

Negatives: The restaurant prices were too high.

Reviewer: Not provided on Sat 23 Apr 2011 rated 10 out of 10.

I had a wonderful experience at this hotel. Location, staff, and room exceeded my expectations. As a solo, female traveler I felt completely safe here.

Positives: Over sized comfortable room with a fabulous view of the river and city.

Negatives: Nothing not to like.

Reviewer: Not provided on Mon 11 Apr 2011 rated 10 out of 10.

One of the best hotels I've ever stayed in.

Positives: Great hotel.

Negatives: Nothing.

Reviewer: Not provided on Mon 04 Apr 2011 rated 9 out of 10.

Met my expectations in every way. Large, and very nice.

Positives: The views of the river were great.

Negatives: The parking garage ramp almost made us sick.

Reviewer: Not provided on Tue 29 Mar 2011 rated 9 out of 10.

Overall, a great hotel. Clean and modern. Staff was helpful. Room was clean and had good amenities. Also had a very convenient location, with good proximity to the French Quarter and other nearby destinations. Would definitely stay at this hotel for the price again.

Positives: Clean, good location, attractive common areas, nice design, helpful staff...overall a very good experience..

Negatives: Expensive parking. Also, had to ride an elevator to the 11th floor, get off, and walk to another elevator to our floor.

Reviewer: Not provided on Mon 07 Feb 2011 rated 10 out of 10.

We were only there for 1 night- but enjoyed our stay and the helpful staff. The valet went above and beyond to assist us.

Positives: The staff was exceptionally helpful in all areas.

Negatives: We had difficulty getting there in our rental car. There's a lot of one-way streets.

Reviewer: Not provided on Fri 21 Jan 2011 rated 8 out of 10.

It is a great place to stay - convenient to the quarter, clean and nice.

Positives: Location and comfort of the bed.

Negatives: The noise from the floor above - sounded like construction all night.

Reviewer: Not provided on Sun 31 Oct 2010 rated 7 out of 10.

The hotel had an overall great feel to it. It was an upscale hotel and was in a great location and had a great view. However, I felt as though if we did not put the pillow back in the right place.

Positives: The room offered a beautiful view.

Negatives: The breakfast was not complimentary and costed a fortune.

Reviewer: Not provided on Tue 19 Oct 2010 rated 9 out of 10.

Great hotel, particularly for Norleans, good public spaces, clean spacious rooms, comfortable beds, great views from rooftop pool. Staff was very helpful.

Positives: Location, rooms, view, staff and facilities.

Negatives: Nothing.

Reviewer: Not provided on Sat 28 Aug 2010 rated 9 out of 10.

This hotel was all that it advertised. We had polite efficent service and a very nice clean and comfortable room. We did accasionally here other guests as they returned from the nights expedition but it wasn't a major problem. We were easy walking distance from Jackson Square. I would definitely stay here again.

Positives: Quality service, very clean with comfortable bed. Valet attendents were outstanding. Good location

Negatives: No complaints.

Reviewer: Not provided on Fri 12 Feb 2010 rated 10 out of 10.

Exceeded expectations.

Positives: Great location.

Negatives: Elevators, not enough, wait time & TV games were horrible.

Reviewer: Not provided on Wed 10 Feb 2010 rated 9 out of 10.

The hotel was great. Very clean & convenient location.

Positives: The hotel was convenient to everything we wanted to do.

Negatives: I did not like the elevator system.

Reviewer: Not provided on Wed 06 Jan 2010 rated 4 out of 10.

Hotel was nice, but we had multiple problems with our room. Toilet was cracked, not fixed even though we asked about it. Pipes were howling and noisy - we had a little baby that kept waking up due to noise of pipes. We asked for a free night sometime in the future due to our inconvenience and was told no.

Positives: Staff was friendly.

Negatives: Hotel had problems, so we left a day early.

Reviewer: Not provided on Tue 05 Jan 2010 rated 8 out of 10.

The hotel was very convenient and a great location for the activities that we do while in New Orleans. The only things that I was not happy about was the amount of pets that were in the hotel. I did not see any on my floor, but had to share elevators with at least one dog every time I used the elevator.

Positives: Location, friendly staff, and very accommodating.

Negatives: The amount of pets in the hotel.

Reviewer: Not provided on Sat 02 Jan 2010 rated 10 out of 10.

I would definitely recommend this hotel to anyone. I felt very safe and comfortable in my room. The hotel's location was within walking distance to many local attractions.

Positives: The location is great. The rooms and beds were very comfortable and attractive. The staff was very friendly and helpful.

Negatives: The elevator system was not very user friendly.

Reviewer: Not provided on Wed 14 Oct 2009 rated 10 out of 10.

It was very nice<BR/>I would recommend it.

Positives: The bed was very comfy.

Negatives: I

Reviewer: Not provided on Wed 09 Sep 2009 rated 9 out of 10.

This hotel is a great choice. The rooms are good sized and comfortable.

Positives: The location was very good.

Negatives: I don't like paying extra for WiFi. I also don't like all non-smoking hotels.

Reviewer: Not provided on Sun 12 Jul 2009 rated 8 out of 10.

The hotel was very nice. We had a very complaints because we were unable to watch CNN or any station on TV.

Positives: Great location.

Negatives: TV cable was not working. construction going on even at night.

Reviewer: Not provided on Thu 28 May 2009 rated 10 out of 10.

Great hotel, great location and wonderful beds!

Positives: Location and view of the river.

Negatives: Checking in on the 11th floor was weird.

Reviewer: Not provided on Tue 19 May 2009 rated 10 out of 10.

I really enjoyed it.

Positives: We loved the location of the hotel to the French Quarter and the beautiful views of the river and downtown.

Negatives: The pool didn't have a bar.

Reviewer: Not provided on Tue 24 Mar 2009 rated 8 out of 10.

The location is great as it's closet to the hot spots in NO. It's also close to local transportation such as the trolleys and bus stops.

Positives: We mainly liked the location.

Negatives: We had to pay for internet service.

Reviewer: Not provided on Fri 28 Nov 2008 rated 10 out of 10.

Very clean and nice will stay again. very nice views of the city and staff bent over backwards to try to help me!

Positives: Great location, good bang for the buck.

Negatives: Did not know checking in that they had valet parking.

Reviewer: Not provided on Sun 14 Sep 2008 rated 9 out of 10.

The staff was wonderful. Parking a bit pricey. Still, an excellent value.

Positives: The bed was very comfortable. Location very convenient to French Market.

Negatives: The bathroom is really showing its age: cracked marble, tub tile not entirely clean.

Reviewer: Not provided on Fri 12 Sep 2008 rated 10 out of 10.

It was great!

Positives: Location and view of the hotel.

Negatives: The smell of the room.

Reviewer: Not provided on Wed 20 Aug 2008 rated 2 out of 10.

Won't go back.

Positives: View.

Negatives: 24 hr room service a joke--only 2 sandwiches.

Reviewer: Not provided on Thu 14 Aug 2008 rated 9 out of 10.

The Westin was a wonderful hotel, I loved it.

Positives: The beds were very comfortable and the room was very clean, I loved it and will stay there again my next trip to New Orleans.

Negatives: I was not able to get a roll away bed although I had double beds and that was very inconvenient for my family for my.

Reviewer: Not provided on Wed 23 Jul 2008 rated 5 out of 10.

Did not meet my expectations.

Positives: Location.

Negatives: Uncomfortable beds, no room service.

Reviewer: Not provided on Tue 27 May 2008 rated 9 out of 10.

Great access to the French Quarter, the aquarium, and the Riverwalk. You can walk out the front entrance and walk or jog on the sidewalk they call the moon walk which is right on the river. You can grab a trolley in two minutes. The room was large with a nice bathroom.

Positives: The view was awesome.

Negatives: Found a Doritos chip behind the curtain.

Reviewer: Not provided on Fri 23 May 2008 rated 10 out of 10.

My husband and I really hit the jackpot with this experience. The Westin in our opinion is conveniently located. It was right across from the Casino, the aquarium and Riverwalk were right behind it. It is located in an interesting part of the quarter with some of the most interesting jazz/blues places on nearby Decatur. It is in the Quarter, yet blissfully away from the hustle and bustle of it. The 11th floor lobby is extremely inviting with its comfortable coaches and ottomans and soothing music. Guests felt right at home putting their feet up and sipping their favorite beverage while watching through floor to ceiling windows, ferry boats and dinner cruises sail by on the Mississippi. We got the riverfront view we requested. The room was really large and comfortable. The bed was so comfortable it made sleep blissful. Oh yes, the hotel is located in Canal Place Mall, where there are some great shops such as Saks, so there is something to do even when it is raining and one does not want to go outside. I noticed that some folk even walked the circular mall - which is lovely - for exercise! This was one of my best stays ever in New Orleans. If I can work it out, the Westin is definitely where I want to stay the next time.

Positives: The lobby has one of the most comfortable, scenic, soothing atmospheres of any I have stayed at.

Negatives: Everything was go great that this is minor, but an obvious oversight to us. Our room did not have towel racks, which we missed.

Reviewer: Not provided on Wed 21 May 2008 rated 9 out of 10.

The hotel is in a prime location, very clean. Flat screen TV's. Was great I would stay there again for sure!

Positives: The location was fantastic. The best.

Negatives: There was nothing I didn't like!