Hilton Garden Inn

Reviewer: Not provided on Sat 24 Sep 2011 rated 8 out of 10.

Don't eat lunch or supper here. Friendly staff, clean rooms and nice pool with a great view off the roof!!

Positives: Good location, nice pool, friendly staff. Exactly what I expected from my booking.

Negatives: The restaurant food was poor. Good breakfast buffet, but, making breakfast is no great feat...

Reviewer: Not provided on Thu 08 Sep 2011 rated 8 out of 10.

The cookies at check-in were delicious, and the staff was very friendly and quick to help. The mandatory valet was a bit expensive, but convenient. The hotel was under construction and they started work early, even on Labor Day, which a bit annoying. We didn't try the restaurant, but the food looked good.

Positives: Cookies, location, friendly staff and workout center.

Negatives: There was noisy construction early in the mornings.

Reviewer: Not provided on Sun 26 Jun 2011 rated 9 out of 10.

The hotel was beautifully decorated and the staff was very helpful. After coming in from the outdoor heat the hotel was cool and inviting and always there was always a glass of cold lemonade to greet you.

Positives: It was lovely clean private friendly.

Negatives: Bed was awful it sank in the middle and the blankets stuffing was balled up inside,

Reviewer: Not provided on Sat 04 Jun 2011 rated 8 out of 10.

Overall it was great, except I had a late flight and you had no early check in had to pay for extra day.

Positives: Staff and food were excellent.

Negatives: No shuttle to Canel st or French quarter market.

Reviewer: Not provided on Sat 12 Mar 2011 rated 9 out of 10.

The hotel was great. My only complaint was that there was no parking at the hotel since the lot was full. parking was not guaranteed with a hotel reservation.

Positives: It was clean and was pleasant.

Negatives: Parking was not guaranteed with a hotel reservation.

Reviewer: Not provided on Wed 12 Jan 2011 rated 10 out of 10.

This hotel is perfect if you need to be in the Convention Center area of New Orleans. It is a short walk to the trolley that can take you downtown.

Positives: The lobby area is large and encourages visiting with others.

Negatives: The rooms were a little outdated but super clean.

Reviewer: Not provided on Mon 27 Sep 2010 rated 8 out of 10.

Good place to stay for a short visit to NOLA.

Positives: Very helpful staff and room furnishing better than star rating.

Negatives: Very expensive parking.

Reviewer: Not provided on Mon 30 Aug 2010 rated 8 out of 10.

Just as nice as pictures on internet. Centrally located, satisfied with choice.

Positives: Good location to down town and other conviences, beds extremly comfortable, food good, didn't get a chance to use pool.

Negatives: Carpet needed shampooed for freshness, soft drinks were not cold in vending machine.

Reviewer: Not provided on Fri 25 Jun 2010 rated 8 out of 10.

The hotel is a alright hotel! No complaints just need to remodel a bit!

Positives: The room amenities.

Negatives: No parking and no swimming pool.

Reviewer: Not provided on Thu 24 Jun 2010 rated 10 out of 10.

This hotel is in a great location. Walking distance to downtown attractions. Minutes from WalMart so you can pick up those little cost effective things.<BR/>I will stay there everytime<BR/>I go to New Orleans.

Positives: Loved the room size and it was so clean.

Negatives: No breakfast included.

Reviewer: Not provided on Sat 13 Feb 2010 rated 9 out of 10.

Front desk staff very professional and friendly. Even when busy took time to listen and respond. Seemed to care due to disability we needed a room close to elevator. Was a smoking room and they asked several times if it was satisfactory as to smell and cleanliness. Hotel was very clean and well presented.

Positives: Staff was very friendly and accommodating.

Negatives: For my purposes the location was not the best, distance wise.

Reviewer: Not provided on Thu 28 Jan 2010 rated 9 out of 10.

Very nice hotel. Staff was very helpful and friendly. Would definitely stay there again.

Positives: Very clean, friendly staff and good location.

Negatives: Vending machines on our floor were out of order. Found several hairs in bathroom.

Reviewer: Not provided on Sun 05 Jul 2009 rated 10 out of 10.

It was a very nice stay. We would stay there again.

Positives: It was very quiet and in a perfect location for us.

Negatives: Nothing.

Reviewer: Not provided on Sun 22 Feb 2009 rated 8 out of 10.

Very nice and clean. Excellent breakfast buffet. Hotel staff was very helpful. Call hotel directly to insure you get a nonsmoking room.

Positives: Clean, excellent staff.

Negatives: Had to use valet service, no outside parking.

Reviewer: Not provided on Thu 11 Sep 2008 rated 10 out of 10.

Great hotel, very upscale and clean.

Positives: It is located close to the French Quarter.

Negatives: There is no parking, I had to stop in the middle of the street to ask the valet parking attendant where to go. Had to park in a no parking zone.

Reviewer: Not provided on Thu 31 Jul 2008 rated 10 out of 10.

The hotel was very quiet and clean, the staff was very professional and courteous. My husband and I were traveling with our 4 small kids and 5 month old infant, they met our needs with everything, from the sundry in the hotel were we were able to purchase milk (instead of going out) to the crib they provided us with. The Hilton Garden Center is now our hotel of choice for our New Orleans trips.

Positives: Very quiet and clean.

Negatives: Not close to restaurants.

Reviewer: Not provided on Wed 23 Apr 2008 rated 9 out of 10.

Hotel, clean, and easy to find.

Positives: It was clean and quiet.

Negatives: It was a little further away from the French Quarter than we would have liked. Also, there was no place to park and hotel parking cost $22 a night.

Reviewer: Not provided on Wed 06 Feb 2008 rated 8 out of 10.

Great Hotel in Downtown New Orleans about a mile and half from the French Quarter.

Positives: Close to desired tourist attractions.

Negatives: A little to far from Bourbon St and no shuttle service.

Reviewer: Not provided on Fri 11 Jan 2008 rated 8 out of 10.

Would get 3 stars except for cold shower one morning.

Positives: Friendly staff and good location.

Negatives: Cold shower due to engineering problem. Fixed next day though.

Reviewer: Not provided on Fri 02 Nov 2007 rated 10 out of 10.

Good for business, leisure or like what we did, a weekend get away from the every day life of work and just to be alone and enjoy each others company with out stress and really I better had done something for our 27th anniversary.

Positives: Clean, friendly.

Negatives: The ice machine was broke on the 4th floor had to go to another floor, thats about it.

Reviewer: Not provided on Thu 22 Feb 2007 rated 7 out of 10.

I did not know that there would be $30 parking fee/night. Not only this but they ran out of parking spaces and so we had to park on the street. The staff didn't really seem to care about our concerns of the rental being left on the street. Everything else was good.

Positives: The location was great. We were 2 blocks from the convention center and had a view of the bridge and center.

Negatives: Parking. We went during mardi grass and they ran out of parking spots. We had to park on the street.

Reviewer: Not provided on Thu 21 Dec 2006 rated 9 out of 10.

Hotel was very clean & check out was later than most. But...it cost $20.00 to park your car in the hotel!!!

Positives: Hotel was very clean & check out was later than most.

Negatives: It cost $20.00 to park your car in the hotel!!!

Reviewer: Not provided on Wed 13 Dec 2006 rated 9 out of 10.

The staff was very friendly and helpful including the valet parkers. I felt very confident about our vehicles safety because of the valet parking and the parking building being secure. They have a heated swimming pool which was very exciting for our children.

Positives: The staff was very friendly and helpful with questions about directions and nearby dining options.

Negatives: It was difficult to find at first arrival. We arrived at nighttime and that made travel in this area of new Orleans more difficult.

Reviewer: Not provided on Sat 26 Aug 2006 rated 10 out of 10.

Pleasant & accommodating with good location as noted to convention center but would have also liked shuttle to French quarter for convenience of senior citizens & would like to know if rates would be better for senior citizens.

Positives: Location near Convention centre.

Negatives: No shuttle to French Quarter.

Reviewer: Not provided on Wed 17 May 2006 rated 10 out of 10.

We were pleased with the cleanliness, quiet operating systems, fresh smell, and helpful staff. We would definitely use it again.

Positives: Very helpful staff. excellent facilities.

Negatives: One way street system a pain.

Reviewer: Not provided on Sat 04 Mar 2006 rated 7 out of 10.

New Orleans has much still to "rebuild". This is a clean, nice, good value hotel. I would tell tourists it is quite a distance from the Quarter, though it's fairly close to River walk. I'm from New Orleans, and I expect it to live up to its second largest industry, tourism. I saw no reason they couldn't offer some sort of lunch on weekdays, especially during Mardi Gras. Also, they need to purchase at least a second luggage cart. And, to our dismay, the hot tub was not operating when we were there. I expected such of the pool.

Positives: Clean and good value.

Negatives: Walking distance to Canal Street or French Quarter.