The Pelham Hotel
New Orleans, Louisiana
The Pelham Hotel is a hotel located in New Orleans.
Listed as a historical landmark, The Pelham is located within walking distance of major attractions within New Orleans -- just one block from the French Quarter, a short walk to Bourbon Street, and steps away from the Convention Center and The Riverwalk! The Pelham Hotel offers the luxurious living standards of elegant New Orleans, combined with an ideal location nestled between the business of downtown and the beauty of the French Quarter. Enter through a warm ornate lobby with cozy seating area and old world decorations. A grand scale of personal service and attention to detail sets this luxury boutique hotel apart. The Pelham. .an intimate hotel steeped in New Orleans tradition. .where grace, service, and style create a charming atmosphere!
Nearby restaurants include Ruby Slipper Cafe - Central Business District, Ruby Slipper Cbd, Restaurant August, and Cafe Giovanni.
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The Pelham Hotel reviews
Rated 4 out of 10 with 8 reviews
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Reviewer: Not provided on Sun 24 Aug 2008 rated 6 out of 10.
The Pelham had a few issues. We had to change rooms due to wet carpet from the AC unit. The room we changed to did not have working AC. The parking was $28 per night plus tax. I found this a bit inconvenient in case I needed to use the car for anything.
Positives: Location was decent, staff was nice.
Negatives: Parking was expensive.
Reviewer: Not provided on Sun 08 Jun 2008 rated 7 out of 10.
The staff was all very nice and helpful.
Positives: The location was excellent and the room was nice but really small.
Negatives: Was very dark in the room except for bed time and the lights and street noise made it impossible to sleep.
Reviewer: Not provided on Thu 22 May 2008 rated 6 out of 10.
The hotel was located close to the casino so it was fine for what I needed. Needs some updating in some of the amenities offered. But overall the friendliness of the staff made up for any of the weak points. Overall it was an enjoyable stay.
Positives: Close to the cities main drag & attractions.
Negatives: No windows in the room, no restaurant.
Reviewer: Not provided on Wed 13 Feb 2008 rated 1 out of 10.
I woke up Saturday morning to find that there was an old blood stain on my sheets. I would have seen it the night before but there was not enough light in the room to see my bed! After finding the stain I called the front desk to send someone in to clean our room and change the sheets. Upon further inspection our bathroom towels were covered in pieces of hair, our sinks were dusty from not being wiped out and there was a piece of soap stuck to the bathtub wall (because it had passed the "so-called" inspection by staff I came back to the room five hours later to find folded sheets on top of the bed for me to change myself. Nothing had been cleaned up and there were not even fresh towels for the bathroom. When I checked out on Sunday the "Customer Service Manager" informed me that since we went through a third party they could not adjust the rate of my room. I insisted that something be done at least about my valet parking (which was a measly $56.00 and would have been no major cost to the hotel.) He told me that he didn't "want to take away from the people in valet" but I guess he was perfectly fine with taking away from the customer! I called to talk to the general manager after three days of unreturned phone calls from Pelham only to receive absolutely NO feedback or a sincere apology. I will never get over how absurd this entire experience turned out to be an how completely apathetic the staff reacted.
Positives: The only things I enjoyed about the Pelham was the help and empathy I received from the front desk clerks.
Negatives: The blood-stained sheets, complete lack of response by management, hairy towels and lack of cleanliness in my bathroom.
Reviewer: Not provided on Mon 29 Oct 2007 rated 5 out of 10.
The overall experience was average for an older new Orleans hotel. The building had a lot of character but needs to be renovated. Location was good. There were a lot of "hidden" costs, such as: valet parking, phone usage, computer service, etc.
Positives: The bathroom had been recently renovated and was nice & clean.
Negatives: Looks like it's in the midst of renovations. Musty, needs new carpet & bedding & better cleaning.
Reviewer: Not provided on Tue 23 Oct 2007 rated 3 out of 10.
I was extremely pleased with the hotel. I forgot to request a room with double beds because another gal and I shared this room because of a business meeting in Reston. I was able to get that by request when I checked into the hotel.
Positives: Convenience and quality.
Negatives: No negative items.
Reviewer: Not provided on Tue 16 Oct 2007 rated 7 out of 10.
It's ok for the Cashola.
Positives: I didn't get attacked in there.
Negatives: Musty smell.
Reviewer: Not provided on Tue 09 Oct 2007 rated 1 out of 10.
Overall this hotel needs a lot of help with presentation and how to treat their customers.
Positives: Nothing.
Negatives: Did not stand up to its name.
Amenities
24-hour front desk. Accessible facilities. Accessible parking. Additional services/amenities/facilities on property. Air conditioning. All public areas non-smoking. Bilingual staff. Children welcome. Elevators. Express check-in. Express check-out. Family plan. Fax service. Fire safety compliant. Free high speed internet connection. Gulf view. Hair dryer. High speed internet access. High speed wireless. Housekeeping - daily. Interior corridors. Ironing board. Non-smoking rooms (generic). Parking. Parking fee managed by hotel. Private bath or shower. Public area air conditioned. Restaurant. Street side parking. Toilet. Transportation. Valet parking. Wakeup service. Wireless internet connection in public areas.
Location details / directions
Starting at Armstrong International Airport -MSY- 1. Start out going Southeast on S ACCESS RD towards TERMINAL ACC by turning left. 2. Turn RIGHT onto TERMINAL ACC. 3. Stay straight to go onto AIRPORT EXIT. 4. Turn LEFT onto AIRLINE HWY/US-61. 5. Turn RIGHT onto HICKORY AVE. 6. Stay straight to go onto DICKORY AVE. 7. Turn LEFT onto EARHART EXPWY. 8. EARHART EXWY becomes EARHART BLVD. 9. Turn RIGHT onto S CARROLLTON AVE. 10. Take the I-10 ramp towards BATON ROUGE/SLIDELL. 11. Keep RIGHT at the fork in the ramp. 12. Merge onto I-10 E. 13. Take the exit, exit number 234B, on 14. Stay straight to go onto ramp. 15. Turn LEFT onto S CLAIBORNE AVE. 16. Turn RIGHT onto POYDRAS ST. 17. Turn LEFT onto TCHOUPITOULAS ST. 18. Turn LEFT onto COMMON ST.
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