JW Marriott

Reviewer: Not provided on Wed 24 Aug 2011 rated 10 out of 10.

One of the best hotels I've ever stayed in, and I've been in many countries and many hotels.

Positives: The people Were very friendly and knowledgeable. Room was great as was the breakfast buffet.

Negatives: I liked everything. No negatives.

Reviewer: Not provided on Fri 10 Jun 2011 rated 10 out of 10.

JW Marriott is an excellent hotel...clean and friendly staff..close to everything...

Positives: Clean! Friendly staff!--interacted with housekeeping and valet guys...can't say enough good about them!! Restaurant was excellent!

Negatives: Pool cushions were hot..fire hot, but hotel has an endless supply of towels to cover. Pool area filled up fast.

Reviewer: Not provided on Wed 08 Jun 2011 rated 9 out of 10.

My boyfriend and I booked a night at the JW Marriott to celebrate our anniversary. The staff at the JW Marriott was very helpful and professional, and when we asked that a mini fridge be delivered to the room it was there within a half hour. The room's view of Canal St. was beautiful and very romantic. The beds were FANTASTIC and very comfortable. The bathrooms were surprisingly small, but still useful. The concierge was very well-informed on the area and directed us to a delicious sushi restaurant. Beautiful hotel with a great location, and the experience was even better because of the deal we got on Priceline.

Positives: Very quick/helpful staff. Good, well-informed concierge. Great location 2 blocks off of Bourbon St.

Negatives: The bathroom was tiny. Also, there was a slight (very discreet) smoke odor in the room.

Reviewer: Not provided on Mon 06 Jun 2011 rated 6 out of 10.

We liked the location of the hotel. Finding the check-in/valet parking entrance was tricky. We had to call the hotel and make several u-turns. The staff was very friendly and knowledgeable. Our room needed the carpets cleaned. The carpet turned our feet and socks black. My 15 month old's socks were black in less than one hour after her bath. Very disappointing!

Positives: The location.

Negatives: The carpet in our room turned our feet/socks black. I reported this to the hotel. Very disappointing esp. considering I was traveling with my baby!

Reviewer: Not provided on Mon 26 Apr 2010 rated 9 out of 10.

Very nice hotel and good location. Would definitely stay again. Very conveniently located. Quiet, but close to everything!

Positives: Good location &

Negatives: Bathroom was too small, needed to be cleaner. Floor, walls not clean.

Reviewer: Not provided on Tue 20 Apr 2010 rated 10 out of 10.

Would definitely stay at this hotel again, the bed was the best. Great location, Wolf's Restaurant was excellent, close to convention center, Riverwalk, just a fine stay.

Positives: Excellent location, close to everything but not in the middle of it all.

Negatives: Nothing, we loved the hotel.

Reviewer: Not provided on Sun 04 Apr 2010 rated 7 out of 10.

I could not get past the disappointment I had when I was hit with a $32 overnight parking fee (plus tax and tip); Unfortunately, nothing else mattered after that.

Positives: The name -- JWMarriott...

Negatives: But it did not live up to Marriott expectations.

Reviewer: Not provided on Fri 12 Mar 2010 rated 6 out of 10.

This is a good hotel if you get a very discounted rate. Otherwise, try elsewhere.

Positives: Location is quite good.

Negatives: No lobby, very small bathrooms.

Reviewer: Not provided on Mon 04 Jan 2010 rated 8 out of 10.

Definitely, a good trip and the hotel experience was great.

Positives: It was an upscale, yet cozy.

Negatives: No flat screen TV, interesting view.

Reviewer: Not provided on Mon 30 Nov 2009 rated 10 out of 10.

Three families were traveling together. We requested a crib for two rooms and a refrigerator for one room.. All were provided very quickly and with great courtesy. Everything was neat, clean and top notch. The location makes this hotel perfect for anyone who wants to see the French Quarter. We ate in the quarter so no comments on the hotel food service. A really great place to stay at the perfect price. Only drawback is the cost of parking.

Positives: Everything requested was ready on arrival.

Negatives: Parking was very expensive. $ 32 for one night.

Reviewer: Not provided on Wed 18 Nov 2009 rated 10 out of 10.

Very nice, clean, upscale and right in the middle of everything.

Positives: Everyone greeted us and were very friendly.

Negatives: I had to go down the street behind the hotel to checkin. The street wasn't a very good street.

Reviewer: Not provided on Sat 19 Sep 2009 rated 9 out of 10.

The hotel was located perfectly right by Bourbon Street, with easy access to the streetcars and the river. We were always welcomed back to the hotel and staff went out of their way to get the elevators for us.

Positives: Free water bottles and lemonade.

Negatives: The air conditioning in the lobby was about five degrees too cold.

Reviewer: Not provided on Thu 17 Sep 2009 rated 10 out of 10.

Went to a weekend football game at the Superdome, which was in easy walking distance. Plus the French Quarter was across the street for shopping and restaurants but didn't get the noisy from late night revelers.

Positives: Proximity to everything we wanted to do.

Negatives: Parking was very expensive.

Reviewer: Not provided on Wed 16 Sep 2009 rated 10 out of 10.

Great location, ambiance. Friendly staff.

Positives: Location and ambiance.

Negatives: Bath was dated with mold around tub.

Reviewer: Not provided on Sat 12 Sep 2009 rated 10 out of 10.

Great deal. Excellent staff. Very convenient. Easy walking distance to everything. Valet parking ($32.00 per night but you can get your car as often as you want). Again the staff is the best.

Positives: The staff was the best.

Negatives: The pool water was salty - the water should be changed.

Reviewer: Not provided on Sun 23 Aug 2009 rated 10 out of 10.

A very nice hotel within walking distance of several attractions. Rooms were clean, nice linens and toiletries. Staff was very accommodating. The valet parking was the only negative at $32 a day. I would stay there again and recommend it to others.

Positives: Friendly staff, lovely rooms.

Negatives: Cost of parking.

Reviewer: Not provided on Thu 20 Aug 2009 rated 2 out of 10.

I was extremely disappointed in this hotel. We discovered bed bugs in our room on the 2nd night and the staff appeared unconcerned about the situation. They did immediately move us to a new room, but when I discovered some bugs in my suitcase the next morning and called to notify the manager, he was just short of being rude. He had no concern that I, not only might be taking them home, but had possibly infested the suite they moved us to. In addition, the towels were scratchy and the sheets in our first room had holes in them. Parking is very expensive at $32 per night. I would think twice before staying here.

Positives: Location.

Negatives: We had bed bugs! Carpet was stained.

Reviewer: Not provided on Thu 20 Aug 2009 rated 3 out of 10.

At first glance the hotel was promising. It is in a great location, the lobby was inviting, and initial staff we encountered were very friendly. However, there were stains on our carpet, the towels were thin and scratchy, and the sheets had a hole in them. On our 2nd night we discovered BED BUGS in our room! We were immediately relocated to a new room, but the staff appeared nonchalant about the infestation. The next morning I discovered some bugs in my suitcase and called to talk to the manager. He was unconcerned that, not only might I be taking them home with me, but that I had now infested the suite they put us in. Most of the staff were nice except for the manager on duty and one of the bellman. Parking was expensive at $32 per night.

Positives: Good location.

Negatives: Our room had BED BUGS!

Reviewer: Not provided on Wed 19 Aug 2009 rated 9 out of 10.

Aside from high cost of internet the hotel was superb with a friendly atmosphere.

Positives: View, location, pillows, temp control for room comfort.

Negatives: Internet was too costly to use daily.