New Orleans Marriott Metairie at Lakeway

Reviewer: Not provided on Mon 17 Oct 2011 rated 10 out of 10.

Overall best hotel<BR/>I have ever been too.

Positives: The room, swimming pool, and the view were spectacular!

Negatives: Food was a little pricey.

Reviewer: Not provided on Sun 28 Aug 2011 rated 9 out of 10.

I liked this location for an upscale hotel as it was convenient to both the airport and downtown areas.

Positives: Clean and comfortable room with nice view of the lake.

Negatives: Charges for non concierge parking are $10/day.

Reviewer: Not provided on Sun 14 Aug 2011 rated 10 out of 10.

The location and service was outstanding. The hotel is lovely and roomy great for a lengthy stay. The food in the restaurant was delicious. The people at the front desk were always smiling and helpful. I had a wonderful stay.

Positives: The staff was very helpful and extremely friendly.

Negatives: The hot tub was dirty.

Reviewer: Not provided on Thu 14 Apr 2011 rated 10 out of 10.

Beautiful hotel. Nice lobby area. Very comfortable beds. One of the quietest, most peaceful nights I've ever had at a hotel in New Orleans. The staff was super nice. Coffee is available downstairs at the Starbucks. I would highly recommend this hotel to anyone.

Positives: Beautiful room and lobby area was so nice. Staff was very friendly.

Negatives: There was road construction that made it difficult to get to this hotel. Temporary situation.

Reviewer: Not provided on Fri 21 Jan 2011 rated 10 out of 10.

Very nice and located in a high rise building with a great view of the lake if you get one of those rooms.

Positives: Nice, clean and quiet.

Negatives: No free wireless Internet, 12.99 a day.

Reviewer: Not provided on Mon 18 Jan 2010 rated 10 out of 10.

This hotel is a luxury hotel and has very nice amenities.

Positives: The hotel was very nice with very nice room and amenities.

Negatives: The hotel was somewhat difficult to locate and did not have easy access.

Reviewer: Not provided on Wed 14 Oct 2009 rated 7 out of 10.

Great location and excellent value.

Positives: Staff was accommodating.

Negatives: Bathroom shower problems.

Reviewer: Not provided on Mon 12 Jan 2009 rated 9 out of 10.

Beautiful accommodations.

Positives: Large room size, cleanliness.

Negatives: Pool was not usable, view from window was the basketball court.

Reviewer: Not provided on Tue 09 Dec 2008 rated 9 out of 10.

Lovely view of Lake Pontchartrain. Rooms were spacious. Stairways are not accessible for between floor uses. The gym was located just one floor below my room. Rather than take the elevator, I opted for the stairs only to discover, I could not access floors from the stairways. I had to walk down 10 flights of stairs and then take the elevator back up. I felt this was dangerous because the floors were not marked as you walked down. If something had happened, say someone fell, there was no way of knowing what floor you were on and there was no emergency contact method.

Positives: Room was large, great view of lake, nice fitness center.

Negatives: Parking not convenient unless you use valet at $15 a day.

Reviewer: Not provided on Thu 13 Nov 2008 rated 9 out of 10.

An excellent place to stay.<BR/>A great experience notwithstanding housekeeping that missed cleaning our room.

Positives: Very friendly staff!

Negatives: Housekeeping was substandard and missed 2 days of cleaning.

Reviewer: Not provided on Thu 21 Aug 2008 rated 10 out of 10.

Great customer service and great location.

Positives: Comfort, beauty, style, and great customer service.

Negatives: Nothing.

Reviewer: Not provided on Wed 20 Aug 2008 rated 8 out of 10.

Clean, friendly staff, nice location.

Positives: Friendly.

Negatives: Lost or stolen jewelry.

Reviewer: Not provided on Sat 16 Aug 2008 rated 10 out of 10.

I am a New Orleanian and preferred not to stay in the French Quarter so the Metairie location suited us very well.

Positives: Parking was convenient, location.

Negatives: Had a little trouble with the coffee/tea setup. A few times maid would forget to leave cups and tea.

Reviewer: Not provided on Mon 21 Jul 2008 rated 3 out of 10.

Nice hotel, but the parking garage was a hassle. When I checked in and went to my room, I discovered that it was never cleaned, so I had to go back down and get a new room assignment. Getting from the parking garage to the hotel was inconvenient and not well marked. Very confusing.

Positives: Work area in room, LCD TV.

Negatives: Parking garage, internet wasn't working properly.

Reviewer: Not provided on Sun 20 Jul 2008 rated 10 out of 10.

I really like the people at the hotel they were very friendly, remembered my name as I walked by, greeted me with a smile and great service. I would like to stay there on my next trip in two weeks.

Positives: Clean, friendly, excellent hotel.

Negatives: Sorry, I liked the hotel, so I can't say anything that I didn't like.

Reviewer: Not provided on Wed 16 Apr 2008 rated 8 out of 10.

I would not like to stay here again because of the parking situation. Give me the Sheraton Metairie any time.

Positives: It met my needs and it was very clean and attractive.

Negatives: Parking - I do not like to valet park because I am in and out. The parking was facility for self parking is difficult.

Reviewer: Not provided on Thu 03 Apr 2008 rated 10 out of 10.

This hotel is a first class hotel. Great location and easy access to many places to eat and the staff was very friendly and accommodating. We even had a great view of the lake. The rooms were nicely decorated made you feel like you walked into a palace. Would definitely stay their again during my next visit.

Positives: Friendly staff, first class hotel/rooms, no complaints.

Negatives: No complaints on this hotel would stay there again.

Reviewer: Not provided on Tue 11 Mar 2008 rated 10 out of 10.

Overall this hotel is a good place to stay whenever you are in New Orleans.

Positives: I really enjoyed my stay.

Negatives: The only thing is that you had to pay for parking per day.

Reviewer: Not provided on Fri 08 Feb 2008 rated 10 out of 10.

Very nice hotel that has been recently updated with modern and attractive amenities. Not very close to the French Quarter, but conveniently located. Friendly and helpful staff. Very comfortable rooms and beds. Some rooms have great views of Lake Ponchetrain.

Positives: Recently renovated with modern and attractive amenities.

Negatives: Parking fee of $10 per day.

Reviewer: Not provided on Wed 06 Feb 2008 rated 10 out of 10.

This hotel is great, and I got a great price for a 4 star hotel. The location is perfect for Metairie, and the interior lobby and rooms were very nice. The bed was soft and comfortable.

Positives: Very nice and comfortable room with great view of city.

Negatives: Parking garage was a little scary and unpoliced.

Reviewer: Not provided on Wed 06 Feb 2008 rated 10 out of 10.

When we arrived at the hotel it took them over half an hour to check us in, however to make up for it they offered us an upgrade to a suite. The view from the room was spectacular.

Positives: Beautiful view.

Negatives: Check in time.

Reviewer: Not provided on Wed 06 Feb 2008 rated 9 out of 10.

Overall, we enjoyed our stay and would return in the future. The hotel was very clean and attractive. The view over looking Lake Ponchatrain was beautiful. The food was very good and affordable.

Positives: Very attractive and easy access around town.

Negatives: Our room had not been cleaned after leaving in the afternoon.

Reviewer: Not provided on Wed 06 Feb 2008 rated 10 out of 10.

Excellent hotel and value overall.

Positives: Room design, view and bedding.

Negatives: Maid forgot to replace in-room coffee.