Sheraton
Metairie, Louisiana
Sheraton is a hotel located in Metairie.
The Sheraton Metairie New Orleans Hotel offers luxurious accommodations with friendly guest service. From an upscale design to a staff who is focused on you, our hotel has everything you desire and more.
Our lobby is well-appointed with an array of cozy conversation areas.
Stop by the lounge and enjoy an after-dinner drink. Or linger in the restaurant, which serves a variety of mouthwatering items. Follow the marble floating staircase to our eloquently appointed meeting and gathering facilities. From corporate meetings to fantasy-inspired weddings and receptions, we are the location of choice for locals and seasoned travelers. Additional features include complimentary parking in a covered garage, a well-equipped fitness center, rooftop lap pool, business center, and concierge services.
Our hotel is located in the heart of Metairies upscale business district, centrally located between the Louis Armstrong International Airport, downtown, the famous French Quarter, and Garden District. In addition, we are surrounded by shopping, local entertainment, and area attractions including the Louisiana Superdome and the Ernest N. Morial Convention Center.
Enjoy a great stay at Sheraton Metairie New Orleans Hotel.
This property may also be known as Metairie Hotel or Galleria Hotel.
Nearby restaurants include Cafe Roma, Great Wall Restaurant, Barreca's Restaurant, and Carreta's Grill.
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Sheraton reviews
Rated 7 out of 10 with 23 reviews
The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.
Reviewer: Not provided on Wed 31 Aug 2011 rated 6 out of 10.
This should be maybe a 2 star hotel at best, it appears to be one of Sheraton older hotels that needs to be updated.
Positives: The bed was very comfortable.
Negatives: No free Internet.
Reviewer: Not provided on Sat 25 Jun 2011 rated 10 out of 10.
We arrived late at night but were greeted courteously. When we found that our room only had a king size bed the lady at the front desk changed our room to a double with no problem. We stayed at 6 different hotels on our trip and this one was by far our favorite.
Positives: The decor was modern and the ladies at the front desk were very helpful.
Negatives: There was nothing not to like about this hotel.
Reviewer: Not provided on Wed 22 Dec 2010 rated 7 out of 10.
Large rooms and excellent staff. Outdoor pool and no jacuzzi were definite negatives. Fairly clean, except for the hair on the bathroom ceiling. Not a bad experience, just not a particularly good one.
Positives: Size of the room.
Negatives: Small bathroom, no jacuzzi/hot tub.
Reviewer: Not provided on Wed 10 Nov 2010 rated 3 out of 10.
When I arrived at the hotel, they put me and my friends in two rooms that were side by side. The rooms were very dirty with old carpeting, scratched up furniture and a bad order. We went to the front desk to complain. They moved us to another room which should have been rated a 2 star room. I was extremely disappointed. I went to New Orleans to celebrate my 50th birthday.
Positives: Nothing
Negatives: The hotel needed updating.
Reviewer: Not provided on Wed 27 Oct 2010 rated 10 out of 10.
I enjoyed the stay and would go back again.
Positives: It had secure and private parking for guests along with free Internet service for business.
Negatives: It needed to be more cooler. The air conditioner was not cool enough for the room.
Reviewer: Not provided on Tue 26 Oct 2010 rated 10 out of 10.
If you are driving, an excellent location with complimentary parking. Facilities are very clean, and the staff very accommodating.
Positives: Cleanliness, quality service, and complimentary parking.
Negatives: Nothing that I did not like about the hotel. Look forward to staying there again.
Reviewer: Not provided on Sun 10 Oct 2010 rated 9 out of 10.
Beautiful hotel conveniently located near the interstate and minutes from the mall. Midway between the airport and downtown New Orleans. Very classy decor. Clean lobby and rooms. Also very nice staff! All in all, a great hotel!
Positives: Beautiful decor, friendly staff, very clean!
Negatives: I didn't care for the lighting in the room much.
Reviewer: Not provided on Tue 07 Sep 2010 rated 2 out of 10.
This is a great hotel if you want to avoid the traffic of Metairie, La and still stay close. It's convenient to the Lakeside mall. However, the hot tub is not functioning properly. It's strictly for a business sleep over. Want simple function and nothing else? This is the hotel for you.
Positives: Great location to Metairie.
Negatives: Furniture in room was worn.
Reviewer: Not provided on Tue 25 Aug 2009 rated 9 out of 10.
This hotel was clean and located just outside of New Orleans and a few blocks from the causeway and Vets boulevard. I got a good deal on my rate too.
Positives: Comfortable beds, pillows, nice towels and toiletries and was
Negatives: A little out of the way - had to make several turns to reach it.
Reviewer: Not provided on Tue 18 Aug 2009 rated 8 out of 10.
Great central location along I-10 in Metairie, very near everything we wanted to do on our short stay. Quiet, very nice room not perfect, but not worn either. Staff interaction was limited but efficient and pleasant just what we wanted.
Positives: Great location for our shopping & dining plans. Nice room.
Negatives: Recommend they keep doors to adjacent garage locked at all times, not just night.
Reviewer: Not provided on Sun 10 May 2009 rated 5 out of 10.
Poorly maintained and not clean.
Positives: Not much.
Negatives: Shop worn and dirty.
Reviewer: Not provided on Wed 15 Apr 2009 rated 2 out of 10.
Smoke detector was disengaged (actually hanging off the wall with wires exposed). There were no clean towels. There was no coffee maker (it took two calls to get a working coffee maker). There was a stain on the bed linen sticking out from between the mattresses.
Positives: Location.
Negatives: The room appeared to have been spot cleaned.
Reviewer: Not provided on Sat 28 Mar 2009 rated 8 out of 10.
A quiet comfortable place to stay. The staff was helpful and accommodating. I felt safe and not rushed.
Positives: Quiet and comfortable, easy access to rooms from garage.
Negatives: A
Reviewer: Not provided on Tue 10 Mar 2009 rated 9 out of 10.
Overall, I loved my stay at the Sheraton. The rooms and ambiance were lovely and the staff was always helpful. The only complaint I have is the fact that the shower head had bacterial growth suggesting that it hadn't been cleaned in quite a while and under the rim of the toilet bowl was the same.
Positives: It was close to the interstate and the area was quiet.
Negatives: The shower head was not clean and toilet not cleaned thoroughly.
Reviewer: Not provided on Sat 30 Aug 2008 rated 8 out of 10.
Good location and friendly staff.
Positives: Location.
Negatives: AC was not putting out enough.
Reviewer: Not provided on Fri 01 Aug 2008 rated 8 out of 10.
This is a nice hotel for business travel.
Positives: Continental breakfast on my floor.
Negatives: Could not get a king size bed.
Reviewer: Not provided on Thu 10 Jul 2008 rated 9 out of 10.
Hotel is in a great location in reference to commuting to dining areas, malls and downtown new Orleans!
Positives: Great Location.
Negatives: No Jacuzzi. Terribly disappointed.
Reviewer: Not provided on Mon 24 Mar 2008 rated 10 out of 10.
The hotel was conveniently located to the areas we visited. The room was very nice. Wireless internet was available and this was important to us. I would definitely stay here again.
Positives: Great location.
Negatives: Neglected to put soap in the room.
Reviewer: Not provided on Wed 19 Mar 2008 rated 10 out of 10.
The hotel is located just off I-10 not far from New Orleans. We stayed on an executive floor for the price of a regular room. Staff was great. Beds were extremely comfortable. I'll choose that hotel again.
Positives: We stayed on the 'club' level.
Negatives: I liked the staff, the food and the room.
Reviewer: Not provided on Tue 22 Jan 2008 rated 10 out of 10.
Pleasantly surprised with the quality of amenities for the price. Great location for business traveler.
Positives: Great location with large rooms.
Negatives: A little hard to get to.
Reviewer: Not provided on Mon 13 Aug 2007 rated 6 out of 10.
My stay at the hotel was nice, but I wouldn't select this particular hotel again. It was kind of hard to get to off. The front desk employees seemed to care less whether they had business or not, and surely didn't care to accommodate them. I arrived at 1:
Positives: Easy access to elevators.
Negatives: Front desk employees rude.
Reviewer: Not provided on Sat 05 May 2007 rated 7 out of 10.
Handy for local businesses and 2/3 star rating
Positives: Champagne and fruit for lack of cleaning room for 2 days.
Negatives: Room not cleaned two successive days.
Reviewer: Not provided on Thu 19 Apr 2007 rated 2 out of 10.
I will look for another hotel in the area in the future.
Positives: Parking was convenient and well eliminated.
Negatives: Carpet was very stained and dirty. The air conditioner didn't cool.
Amenities
24-hour front desk. Accessible facilities. Complimentary newspaper delivered to room. Complimentary newspaper in lobby. Express check-out. Free parking. Laundry/Valet service. Lounges/bars. Non-smoking rooms (generic). Outdoor pool. Pets allowed. Restaurant. Room service. Safe deposit box. Wireless internet connection in public areas.
Location details / directions
New Orleans International Airport (MSY) 9.00 Mile.
What was Sheraton previously known as?
The following details are from previous listings for the same address. This is for information only and should not be considered up to date or representitive of the current property.
As Metairie Hotel
Explore the heart of beautiful Louisiana at the Metairie Hotel. We're close to the businesses and attractions of Metairie and Lake Pontchartrain and just minutes from downtown New Orleans. Each of the 182 well-appointed and spacious rooms features all the standard amenities to fulfill even the discerning of guests. We'll pamper you with the comfort and luxurious amenities like pillow top mattresses and custom bedding.
Take in an in-room movie or WebTV while you stay in touch with cordless two-line phone and high-speed Internet access.
The hotel staff is professional, well trained and helpful, catering to needs of each guest. The Metairie Hotel is located in the heart of Metairie's business district. No hotel is closer to premier businesses addresses or more convenient to Interstate 10 and Louis Armstrong International Airport. Metairie is the Gateway to New Orleans - just minutes from the world famous French Quarter, the Earnest N. Morial Convention Center and other area attractions. The Metairie Hotel is your gateway to the joys of exploring Louisiana and the Big Easy. -The property is located 7mi E of MSY-New Orleans
Any prices displayed for Sheraton should be used as a guide only and may vary with room and dates chosen. Lower pricing may be available via the booking system if available. Not all properties are available for online booking. Please note all distances shown are approximate, and may not reflect driving or travel distances.