Hilton Lafayette And Towers

Reviewer: Not provided on Fri 12 Aug 2011 rated 1 out of 10.

A room is a room, customer service is the difference maker for me. They need a can do mentally when a customer is having problems, or misunderstandings.

Positives: Didn't, they wouldn't work with a customer that had a problem with priceline.

Negatives: They would not move booking for night needed, or give a room for the same price for that night. Customer service.

Reviewer: Not provided on Tue 08 Mar 2011 rated 7 out of 10.

Good amenites. Good hotel for business traveler.

Positives: Frienly staff and clean room and reasonably priced.

Negatives: Poor access to I10 and extreme traffic congestion.

Reviewer: Not provided on Sat 05 Feb 2011 rated 7 out of 10.

OK for the price. Not great. 2 of 3 elevators were not working intermittently. Hotel is far from I-10. Traffic is terrible in this area for such a small town.

Positives: Good price.

Negatives: Location far from I-10. Bad traffic. Elevators not running well.

Reviewer: Not provided on Mon 22 Nov 2010 rated 2 out of 10.

My experience at this hotel was not positive. It was not in a convenient location & was difficult to find, there were no people at the door to assist with luggage, there were awkward doorways to negotiate with my luggage when I got off the elevator on the 4th floor to get to my room, the room amenities were lacking, and my experience with the room service was disappointing. I would never stay at this hotel again.

Positives: The pillows on the bed were decent.

Negatives: Room amenities (no mini-fridge), no complimentary Internet, room service food delivered cold.

Reviewer: Not provided on Thu 14 Oct 2010 rated 10 out of 10.

I will recommended it to others and stay there again.

Positives: The fresh linens, clean room, updated decor.

Negatives: I have no complaints.

Reviewer: Not provided on Sat 09 Oct 2010 rated 9 out of 10.

I really liked staying there except that the air in the room wasn't cooling very well. The food was over priced for what you got. But as a whole we did enjoy the hotel and it was close to where we needed to go.

Positives: I thought this hotel was very nice and we had a very nice view'

Negatives: I thought that the food was over priced .

Reviewer: Not provided on Fri 11 Jun 2010 rated 9 out of 10.

Overall was worth the money.

Positives: Location and price.

Negatives: No hot tub.

Reviewer: Not provided on Mon 03 May 2010 rated 10 out of 10.

Nice enough and quite comfortable.

Positives: Clean, upscale rooms & comfortable.

Negatives: Maybe a little noisy.

Reviewer: Not provided on Sat 01 May 2010 rated 9 out of 10.

Near the river Vermillon where you can walk about. Very comfortable and clean room.

Positives: Very nice hotel.

Negatives: Nothing to dislike.

Reviewer: Not provided on Thu 29 Apr 2010 rated 9 out of 10.

This hotel is on the river. Find time to go onto the decks or by the pool to enjoy the beautiful scenery. Don't eat at the restaurant--staff is unfriendly and service is beyond slow. Other staff at the hotel are great. Descent workout facility.

Positives: Comfy beds, great flat screen and beautiful location.

Negatives: The staff in the restaurant

Reviewer: Not provided on Fri 12 Mar 2010 rated 10 out of 10.

Great hotel will stay there again.
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Positives: Didn't have to wait, time is money check in/out was fast.

Negatives: Walls were thin.

Reviewer: Not provided on Fri 15 Jan 2010 rated 4 out of 10.

I was place in a room with a double, so it wasn't spacious. The beds were hard. The restaurant staff was super friendly unlike the front desk. The overnight staff was hanging out and was not that accommodating. Great staff at checkout.

Positives: The view of the pool and city was great.

Negatives: The beds were hard and staff wasn't friendly.

Reviewer: Not provided on Wed 23 Dec 2009 rated 8 out of 10.

Overall this was a nice hotel however the bed was uncomfortable.

Positives: Friendly staff and clean.

Negatives: Bed was uncomfortable could feel the springs.

Reviewer: Not provided on Tue 08 Sep 2009 rated 7 out of 10.

If you're traveling in the Lafayette area this is a great hotel. Restaurants abound near by. Very safe location.

Positives: Great price and location.

Negatives: Gym was a little dated and small.

Reviewer: Not provided on Fri 21 Aug 2009 rated 8 out of 10.

Overall experience was good.

Positives: Close to college and nice accommodations.

Negatives: Front door area needed windows cleaned and swept at main entrance.

Reviewer: Not provided on Wed 22 Jul 2009 rated 7 out of 10.

When I drove up to this hotel I had great expectations for the two nights I would be there. It was easy access from the performing arts center and located within an easy drive to all types of eating places and shopping. The room was quite large and inviting with a spa like feel. However, I was quickly disappointed as soon as I walked into the bathroom. I could stand in the center of the bathroom and touch the mirror over the sink and the outside wall of the shower. Very uncomfortable and very confining. But I accepted that and settled in for the night. Again I was disappointed in hearing the adjoining room occupants talking and doors shutting and opening most of the evening and into the late night. For that night and the next night I listened to muffled conversations and wild partying ending on early Sunday morning with some drunk wedding guest singing at the top of his lungs to help send off the bride and groom (who according to the people with the singer that leave some 4 hours earlier). Needle less to say my stay the the Hilton Lafayette was not my best hotel experience. However, when I spoke to the desk personnel on check-out, I was told that if I had called the front desk to complain that I would have been moved to another room if one was available. I thanked them and left.

Positives: Great feel and eye appeal, easy access &amp; clean

Negatives: Noisy-noisy-noisy, small bathroom, did I say noisy

Reviewer: Not provided on Sun 28 Jun 2009 rated 9 out of 10.

Overall nice and comfortable, friendly staff<BR/>- the facility needs an update and new fixtures - whether it be the front door handles to the hotel to bathroom fixtures - it is very clean though which is a testament to the staff. The restaurant needs to learn how to make scrambled eggs - on the the buffet they were particulated - almost like grits - also the bacon and sausage on the buffet were cold.

Positives: Laid back cozy in a nice place cheerful employees.

Negatives: Hilton needs to spend a littlle $ and spruce it up a bit.

Reviewer: Not provided on Wed 29 Apr 2009 rated 5 out of 10.

Overall, we were pleased with the hotel. Circumstances put us there on a prom weekend, which was not good for parking, noise, etc. However, it was not the young folks but the rowdy bunch who came out of the bar at 2:00 am and caused enough commotion in the parking lot (drunks fighting and cursing) to wake us up. (And we were on the 6th floor!) A room on the river side of the hotel would have been quieter. The fancy coffee maker (Cuisinart) that made two different kinds of coffee at one time, did not work at all. We had to keep restarting in and only a tablespoon or two of coffee would come out. Took a long time to get a cup! The elevators were slow, halls noisy, but overall, it was good value for the money.

Positives: The room and staff was good.

Negatives: Noise, pet in room next door, ice machine not working, unsatisfactory coffee maker.