Capitol Plaza Hotel

Reviewer: Not provided on Tue 09 Aug 2011 rated 10 out of 10.

We drove by the hotel without seeing it. So, we circled the block and came back to it. It is a large building with inadequate signage at the street. Otherwise, this is an excellent pace to stay. A bit expensive normally for us, but thanks to Price line we were able to stay without breaking our budget. We think it is a John Hammon's hotel, which indicates it measures up to that company's standards. It is attractive and well-run.

Positives: Our room was clean, comfortable and well appointed. It had everything we needed.

Negatives: It was probably a bit more expensive than we would have chosen.

Reviewer: Not provided on Fri 22 Jul 2011 rated 10 out of 10.

The hotel has always been great. Although I provided the staff with a copy of my Priceline reservation, they couldn't find my reservation number on their computer. The hostess had to keep consulting with her boss. The Combination of the reservation delays and the hostess answering every telephone call it took me 30-minutes to check-in.

Positives: I have stayed at this hotel before, and always enjoyed my stays.

Negatives: The receptionist kept answering the phone, didn't have my Priceline reservation in their computer, took 30 minutes to check-in after driving 320 miles.

Reviewer: Not provided on Tue 12 Jul 2011 rated 9 out of 10.

We stayed at a very good price and were treated very well while there. Very clean!

Positives: Any problems that came up they were quick to accommodate us!

Negatives: The pool was shallow-deepest was 4'9"

Reviewer: Not provided on Tue 28 Jun 2011 rated 8 out of 10.

Pretty nice! Need to put signs to show were snack machines are.

Positives: It was very clean and the workers were very nice.

Negatives: Need bigger TV, refrigerators bigger beds, more, coffee, and continental breakfast.

Reviewer: Not provided on Sun 17 Apr 2011 rated 9 out of 10.

Fast, friendly check-in and check-out. Room was lovely. Location easy to access and parking was also easy to access.

Positives: Location and quality, clean and friendly.

Negatives: Prefer having a small fridge and microwave in room. Strong chlorine smell in pool area kept me out of pool.

Reviewer: Not provided on Sun 20 Feb 2011 rated 2 out of 10.

My stay at Capital Plaza was worse than when I stayed are 1 or 2 star rated hotels. When I first arrived the gentleman at the front desk seemed like he didn't want to be there. No smile to greet me, no kind words at all. Unfortunately I happened to be at this hotel the same weekend as a church youth group, the entire hotel was booked with teenagers, who were not being supervised, running the halls, going up and down the elevator, being careless in the pool area, etc. The shower did not work when I used it the morning after I arrived, only ice cold water, I called and had to wait for maintenance to arrive before I could shower, when they were done, the shower only had two settings, cold and hot and when I was finished, there was water that had leaked onto the carpet outside the bathroom and in the closet. Called the front desk again, to let them know and was asked what I thought they should do. Maintenance came up again, fixed the shower,

Positives: Great food in the restaurant..

Negatives: Staff was unfriendly, Shower was broken.

Reviewer: Not provided on Tue 15 Feb 2011 rated 8 out of 10.

It was OK<BR/>I thought that it would be more. Kinda disappointed.

Positives: The staff was nice.

Negatives: It didn't have free breakfast not ice boxes in the rooms.

Reviewer: Not provided on Tue 28 Dec 2010 rated 10 out of 10.

This hotel was a good choice, and excellently priced. The lobby is very nice and inviting, with a large bar and seating area with several fountains. Upon arriving at the room, the halls were clean and well-kept, and the room was clean and in good order prior to our arrival. I was very pleased with this hotel and will be returning in the future.

Positives: This hotel was clean, staff friendly, and I really liked the lobby area water fountains etc, very inviting.

Negatives: Swimming pool was down for maintenance, but that is beyond the hotel's control.

Reviewer: Not provided on Wed 15 Dec 2010 rated 9 out of 10.

The hotel was very nice and clean. Staff was very friendly. After requesting a quite room we did receive the top floor and at the end of the hall. There was no noise at all. One disappointment was that we booked for 2 nights. After the first night, the cleaning lady turned off the heat in our room and the temperature outside was in the single digits with lots of wind. When we returned later in the evening it was freezing in our room and it took a couple of hours for the room to warm up.

Positives: I requested a quiet room away from the elevator and received the top floor at the end of the hall which was very quiet.

Negatives: The cleaning lady turned off the heat in the room. When we returned it was freezing in the room.

Reviewer: Not provided on Mon 13 Dec 2010 rated 9 out of 10.

The hotel is on a main route in Topeka and about 10 minutes from the capitol building during rush hour traffic and right next to Topeka's convention center. The hotel is a full-service hotel and very nice although not luxurious. The front staff was helpful although a bit slow on occasion.

Positives: The room was very comfortable.

Negatives: The room was extremely warm so we opened the window (in the winter). The cable TV selection wasn't very good.

Reviewer: Not provided on Thu 23 Sep 2010 rated 10 out of 10.

Hotel was great and met all my needs, especially free wifi and excellent beds.

Positives: Most comfortable bed I've ever slept in!

Negatives: Had to wait for someone to show up to check me in.

Reviewer: Not provided on Tue 24 Aug 2010 rated 7 out of 10.

The hotel is conveniently located and the staff exceptionally friendly and helpful. No complaints except that the bed seemed small and was not very comfortable. The price through priceline was very good.

Positives: Very helpful staff and clean room.

Negatives: The bed seemed small and was uncomfortable.

Reviewer: Not provided on Mon 09 Aug 2010 rated 5 out of 10.

After the first night all was great.

Positives: Staff was friendly and helpful.

Negatives: Air conditioning was not good the first night switched rooms the next night AC was great.

Reviewer: Not provided on Mon 09 Aug 2010 rated 5 out of 10.

After the first night all was great.

Positives: Staff was friendly and helpful.

Negatives: Air conditioning was not good the first night switched rooms the next night a/c was great.

Reviewer: Not provided on Tue 22 Jun 2010 rated 7 out of 10.

Hotel was clean, staff was friendly. Location was easy to find. Rooms are outdated. Lots of noise could be heard outside our door - had to place towel at bottom of door to attempt to block noise.

Positives: Location.

Negatives: Room and bathroom are outdated.

Reviewer: Not provided on Tue 18 May 2010 rated 10 out of 10.

That night went to bar to relax before bed and had a wonderful atmosphere! Just a wonderful place

Positives: Staff was over the top and hotel was clean.

Negatives: I had to leave and could not stay longer.

Reviewer: Not provided on Thu 25 Feb 2010 rated 6 out of 10.

When I checked in the shower was clogged and didn't drain, they fixed it right away, the sauna wouldn't work, but they fixed that too. Housekeeping did a fantastic job though.

Positives: The elevators.

Negatives: Heating system.

Reviewer: Not provided on Sun 07 Feb 2010 rated 8 out of 10.

The hotel is conveniently located near the Capitol building and has excellent meeting facilities. The restaurant morning buffet was good and the bar is a great place to meet with friends.

Positives: It was where my meetings were being held so it was convenient.

Negatives: No maid service the second day.

Reviewer: Not provided on Mon 28 Dec 2009 rated 9 out of 10.

This is a very nice hotel. We got a great deal, although thought there might be a hot breakfast. I'm not sure if there was even a pool--we didn't check.

Positives: Nice room, pretty hotel, nice staff.

Negatives: Breakfast could have been better, but thankful for what they had.

Reviewer: Not provided on Sun 20 Dec 2009 rated 9 out of 10.

This hotel is conveniently located for downtown business, very comfortable and an onsite restaurant and bar area make it ideal for any type of stay.

Positives: Restaurant was great, beds are great, check-in and out was very easy.

Negatives: Parking lot, exterior grounds.

Reviewer: Not provided on Wed 02 Dec 2009 rated 10 out of 10.

This place is amazing. I would recommend this hotel to anyone. It is very beautiful and everyone was so very nice.

Positives: Rooms were awesome, pool was great and next to expo center.

Negatives: I liked everything.

Reviewer: Not provided on Wed 18 Nov 2009 rated 7 out of 10.

The hotel was beautiful, but catered to a large, young sports group. It seemed difficult for them to keep control of the running and yelling of this group. Since the doors had a space between the door and the floor, the noise was easily transmitted into the room.

Positives: Location.

Negatives: Noisy.

Reviewer: Not provided on Tue 06 Oct 2009 rated 9 out of 10.

Rooms need to be updated, still fairly nice, mostly the non upholstered, non bed furniture.

Positives: Free internet, close parking, and nice pool area.

Negatives: Small TVs, no fridge or microwave (available at extra charge).

Reviewer: Not provided on Sat 08 Aug 2009 rated 7 out of 10.

No free internet, however, room was clean, nice staff, close to highway, great rate!

Positives: Helpful staff.

Negatives: No free Internet.

Reviewer: Not provided on Wed 08 Jul 2009 rated 10 out of 10.

We enjoyed our stay.

Positives: Very clean and neat.

Negatives: None.

Reviewer: Not provided on Thu 21 May 2009 rated 9 out of 10.

Very nice, good breakfast, comfortable bed, clean, and friendly.

Positives: Very nice hotel.

Negatives: Can not think of anything.

Reviewer: Not provided on Sun 05 Apr 2009 rated 9 out of 10.

Overall facilities were good and the experience is pleasant.

Positives: Facilities in the room were very good.

Negatives: Wireless internet is very slow.

Reviewer: Not provided on Thu 06 Nov 2008 rated 6 out of 10.

When I went to check out, I was glad I didn't do the express check out, because I found $90 as charges for an room refrigerator that the room did not have, I had not requested, and in fact would not even have known was an extra had it been in the room. Fortunately I was still there for the day for the conference, because it took all morning to get it straightened out. The carpets outside in the halls were littered with all sorts of small debris which was there the entire time. On the first night there, we were dumped into the chilly outdoors in our night clothes with a fire alarm that was the result of something burned in the kitchen. Being a volunteer fireman, I at least enjoyed seeing what Topeka's finest brought to the scene. Beyond this, their lounge echo&rsquo;s up through the atrium and into the rooms above, very noisy and it stayed that way after midnight. At least I did not feel unsafe; the Ramada in Topeka has armed guards, and places it is not safe to be after dark. Once while I was there the front desk clerk was beaten, raped and robbed not 10 minutes after I had passed through the lobby. I have stayed in the other three star in Topeka, the Hyatt Place, and though it has no restaurant, it is far nicer, an quiet!

Positives: It put me in the same building as my conference.

Negatives: It was not very clean.

Reviewer: Not provided on Thu 07 Aug 2008 rated 9 out of 10.

We have stayed at this facility several times, it is always in good shape clean and modern. It is a good location for our stays.

Positives: Great location, central to downtown.

Negatives: Nothing comes to mind.

Reviewer: Not provided on Fri 25 Jul 2008 rated 10 out of 10.

Hotel was clean, comfortable, friendly fast service and the location was great! We would stay there again.

Positives: Clean, location, friendly.

Negatives: Nothing.

Reviewer: Not provided on Mon 02 Jun 2008 rated 3 out of 10.

When you first entered the room it was decent. The beds were made nicely and they were comfortable. As I began to look around, the walls looked damaged and it looked like they hired someone inside the hotel to fix it. The outlets were not in the wall fully (safety hazard). There was a huge stain on my sheet (I slept on top of the blanket). The bathroom was kind of clean, but again the general maintenance of the room was very, poor. It made me very uncomfortable and the staff wasn't helpful either. I will do everything never to stay in Topeka, Kansas.

Positives: Quiet (probably because no one else was staying there).

Negatives: Rooms filthy.

Reviewer: Not provided on Fri 28 Mar 2008 rated 9 out of 10.

It looks and feels the same as all the other John Q. Hammons hotels. Comfortable.

Positives: Quiet and good location.

Negatives: The Coffee.

Reviewer: Not provided on Wed 26 Mar 2008 rated 9 out of 10.

Nice hotel, good food and comfortable room. I would stay there again.

Positives: The bed was very comfortable. The shower was nice as well.

Negatives: The floor in the restaurant needed to be swept.

Reviewer: Not provided on Tue 05 Feb 2008 rated 7 out of 10.

It was clean but the service at the front desk and restaurant were terribly slow. The food was good, but not family friendly. A group meeting at the hotel was VERY loud until almost midnight.

Positives: The room was very nicely decorated.

Negatives: The service everywhere was VERY slow!

Reviewer: Not provided on Sat 05 Jan 2008 rated 8 out of 10.

NA.

Positives: Very nice atmosphere.

Negatives: Fake plants were everywhere! It would have been nice to see as many real plants.

Reviewer: Not provided on Tue 11 Dec 2007 rated 9 out of 10.

Nice lounge in lobby, very nice decor and user-friendly layout, enjoyed my stay.

Positives: Very nice, good service, very nice room and view of courtyard from hall, enjoyed stay.

Negatives: Far from shopping and eating venues.

Reviewer: Not provided on Wed 28 Nov 2007 rated 8 out of 10.

Over all very good hotel, nice clean good people and comfortable.

Positives: Clean very good people that worked there, comfortable.

Negatives: Breakfast could have been better.