Embassy Suites

Reviewer: Not provided on Mon 17 May 2010 rated 8 out of 10.

The primary use of this hotel appeared to be business travelers. I only noticed 1 other family during our stay. The hotel was clean and friendly. The workout room was well equipped for basic exercise. The pool was small, clean, but wasn't used much by other guests.

Positives: Enjoyed the layout and room was comfortable.

Negatives: Was noisy around 11 to 1am due to the bar centered with all the rooms around it.

Reviewer: Not provided on Mon 21 Jul 2008 rated 5 out of 10.

Renovated but issues remain, notably elevators that routinely fail, stranding guests throughout the hotel. Stayed there 7 days so I got a good feel for the hotel operation. Staff was friendly, although at times they seemed somewhat inapt. I could not get a flickering light fixed. I reported it 5 days in a row to no avail. There are only two elevators located in the center and the stairs are at opposite ends of the bldg. We checked-in at the exact time that one of the elevators malfunctioned (lucky us). It ended up trapping the occupants for over 40 minutes who had to be helped out of the elevator which was stuck between floors. Both elevators are on the same circuit, so it meant they had to take both out to restore service. I lugged bags up five floors to our room. The elevator failed two days later and this time I was on it. We were stuck for 20 minutes while they sorted things out. This seemed to happen every several days (not very encouraging). The room was nice but there were several irritating things like no towel bars of any kind in the bathroom (how could you forget that item?) and the midget refrigerator had no temperature setting and kept items cool but not cold. The made-to-order breakfast was pretty good but you had to get there early because the line got long and the wait times with it. Very noisy at night in the living room area of the suite due to the fact that the bar was in the center of the atrium and voices would echo loudly throughout the atrium. This went on until the bar closed. Overall the hotel was okay but I don't think that I would go back, they even charged for WIFI. I refuse to pay for WIFI, so I located a free WIFI signal from Famous Johnnie's nearby. The speed was terrible but hey it was free. Next time I will stay at Drury Inn and save some bucks.

Positives: Clean, renovated with quality, good location, cook-to-order breakfast.

Negatives: Temperamental elevators, no towel bars in the bathroom. It could be better.

Reviewer: Not provided on Thu 05 Jun 2008 rated 10 out of 10.

Overall it was a great experience!

Positives: Good breakfast! Nice rooms!

Negatives: Non smoking building!

Reviewer: Not provided on Fri 30 May 2008 rated 8 out of 10.

The hotel was comfortable, although only having one working elevator was a significant inconvenience. The food was more than adequate, although the night staff was somewhat short and discourteous.

Positives: Free breakfast, comfortable bed.

Negatives: Broken elevator/slow elevators.

Reviewer: Not provided on Wed 28 May 2008 rated 8 out of 10.

Overall, the experience was very enjoyable and the staff helpful and friendly. The common areas and pool area were smaller than the typical Embassy Suite would offer but, all was newly refurbished and very nice.

Positives: Tremendous value for the price.

Negatives: Smaller than usual common areas for Embassy Suite.

Reviewer: Not provided on Wed 07 May 2008 rated 5 out of 10.

The hotel only has 2 elevators that are very slow and got stuck numerous times. The pool is very small. If you call the front desk for something it takes them hours to get it to you.

Positives: Separate bedroom.

Negatives: Elevators/pool.

Reviewer: Not provided on Mon 16 Apr 2007 rated 10 out of 10.

Once I checked in, the front desk called shortly after to ensure the room was satisfactory. I thought that was great.

Positives: Loved the comfort of the bed. Great linens.

Negatives: Nothing.

Reviewer: Not provided on Thu 22 Feb 2007 rated 10 out of 10.

In short, we wanted to take the entire experience with us for the remainder of our trip. Tell Embassy to "package" this room and staff.

Positives: The room was fantastic; very clean and quite, quite cozy. Staff were superb!

Negatives: Nothing.

Reviewer: Not provided on Fri 05 Jan 2007 rated 8 out of 10.

Great hotel for the price. Nice happy hour and good breakfast. The room's decor is a little dated, but it was very clean and nice.

Positives: Great happy hour with free drinks and snacks.

Negatives: We stayed on new years eve and it was very noisy.

Reviewer: Not provided on Thu 26 Oct 2006 rated 8 out of 10.

Overall, I was impressed. It was the first Embassy ever built, and it's beginning to show it's age. The staff was very friendly, the complementary breakfast was a nice touch, and the location was terrific.

Positives: The location was great!

Negatives: The room needed some minor cosmetic patching up.

Reviewer: Not provided on Wed 18 Oct 2006 rated 8 out of 10.

Convenient to I 435 and major shopping areas in Overland Park. Everything you expect from an Embassy Suites hotel.

Positives: Breakfast buffet made it worth the price.

Negatives: The rooms had mirrors on the walls. To much like Vegas.

Reviewer: Not provided on Thu 21 Sep 2006 rated 10 out of 10.

Embassy Suites is a great hotel. All rooms are spacious suites with king size beds. A very comfortable and high class place to stay. I look for Embassy Suites wherever I go now.

Positives: All rooms are suites with king size beds.

Negatives: I can't think of anything I disliked.

Reviewer: Not provided on Wed 30 Aug 2006 rated 10 out of 10.

This hotel easily exceeded my expectations as a three star hotel and would highly recommend it in the future to other travelers. I also was very pleased in the kitchen staff that worked the breakfast complimentary meal, it was ran very professionally, and was quite delicious. Thanks again.

Positives: Information was good about surrounding areas, and was very pleased with the cost of the room for a two night stay.

Negatives: The swimming pool could have been a bit larger for more people to enjoy at one time.

Reviewer: Not provided on Tue 25 Apr 2006 rated 10 out of 10.

Overall, this hotel was wonderful-very nice. Will stay again!

Positives: Outstanding breakfast/nice free drinks.

Negatives: Pool is not very big.

Reviewer: Not provided on Tue 28 Mar 2006 rated 10 out of 10.

Overall, the hotel met my expectations like location, size of the room for the money along with an excellent breakfast. I also enjoyed the cocktail hours. Only change I'd make is a larger pool.

Positives: Size of room, breakfast and cleanliness.

Negatives: Wish the pool was larger.