Crowne Plaza

Reviewer: Not provided on Thu 22 Sep 2011 rated 10 out of 10.

Lovely hotel with many enjoyable amenities. We totally enjoyed our stay.

Positives: Friendly staff, luxurious facility, and

Negatives: Only negative was that the shuttle did not service the Amtrak station.

Reviewer: Not provided on Wed 03 Aug 2011 rated 7 out of 10.

One of the best I stay at when in Springfield, price bidding gets you a moderate room. Other rooms have been updated with flat screen and refrigerators that actually keep drinks and food cold. Overall I would recommend this hotel if traveler went through a discount service and paid $50.00 or less.

Positives: Price, atmosphere, and safety.

Negatives: Waking up with a false fire alarm going off and strobing light.

Reviewer: Not provided on Fri 24 Jun 2011 rated 9 out of 10.

Nice hotel. Clean, friendly, and nice amenities. Disappointed they charge for WiFi.

Positives: Clean

Negatives: WiFi $10.

Reviewer: Not provided on Wed 08 Jun 2011 rated 10 out of 10.

It was all good, except for the smoking room.

Positives: It was very nice.

Negatives: The first night, we had to stay in a smoking room and smelled real bad.

Reviewer: Not provided on Tue 19 Apr 2011 rated 8 out of 10.

Love this hotel! It is very friendly and perfect for business and pleasure. This past weekend we just went for an overnight just to get a way and we kicked back in the lounge and had a drink after dinner. Very nice lounge, not too loud, so great if you want to relax and visit.

Positives: Very clean and friendly employees.

Negatives: All was fine.

Reviewer: Not provided on Tue 29 Mar 2011 rated 7 out of 10.

Desk employees weren't too friendly.

Positives: Roomy,and good location.

Negatives: Items in room dusty.

Reviewer: Not provided on Sun 27 Mar 2011 rated 10 out of 10.

Over all, it is an excellent facility,clean and the staff was courteous and friendly.

Positives: Excellent facility Oswell as the location.

Negatives: Some mildew around the tub area.

Reviewer: Not provided on Sun 20 Mar 2011 rated 8 out of 10.

The hotel was aged. But the room was clean and the bathroom was large. The beds were very comfortable.

Positives: The bathroom was large. clean, and spacious.

Negatives: The front desk people was not so friendly.

Reviewer: Not provided on Sun 13 Mar 2011 rated 10 out of 10.

Staying in a larger city on my own, i felt very secure and safe staying here. It was very close to many food options and close to the interstate.

Positives: Security and quality of room.

Negatives: Nothing

Reviewer: Not provided on Mon 07 Feb 2011 rated 1 out of 10.

Run away unless free.

Positives: Can't think of one single good word much less 20.

Negatives: Gotta pay for Internet, room was out of date, TV is old box, 80s rings a bell.

Reviewer: Not provided on Wed 02 Feb 2011 rated 5 out of 10.

My experience was brought to the front desks attention. I was at a conference, got to my room late when I woke up in the morning I found that I had been stay in a room that hadn't been properly cleaned. There was trash, a dirty sink and pillowcase.

Positives: Front desk staff.

Negatives: Room had not been cleaned.

Reviewer: Not provided on Wed 02 Feb 2011 rated 9 out of 10.

Nice place to stay.

Positives: It was nice and close to everything.

Negatives: Nothing

Reviewer: Not provided on Wed 17 Nov 2010 rated 9 out of 10.

Kids had fun in pool. Plenty of free parking..

Positives: Pool was nice. Water was warm.

Negatives: Not a central location.

Reviewer: Not provided on Tue 02 Nov 2010 rated 7 out of 10.

The refrigerator was dirty and non-functioning. The room was near the elevator. Every time the elevator stopped on the floor, the elevator bell would ring and could be heard in my room. The walls were paper thin and hallway noise was as if it was in the room. All night.
Housekeeping started knocking on the door at 8a.m. and again at 8:30. Ridiculous that housekeeping wouldn't know what rooms had checked out.

Positives: Great bathroom, comfortable bed.

Negatives: $10/day internet, thin walls, noisy.

Reviewer: Not provided on Thu 14 Oct 2010 rated 5 out of 10.

We have stayed at the Crowne on many occasions and have always been pleased. Unfortunately I can't say the same for this stay. There was trash underneath the beds in our room and the swimming pool was too bad. There were dead bugs around and in the pool. The jacuzzi looked as if it hadn't be cleaned in months.

Positives: The hotel staff is very friendly.

Negatives: The swimming pool was bad.

Reviewer: Not provided on Tue 31 Aug 2010 rated 10 out of 10.

Overall, this was a wonderful lodging experience. The hotel was at a convenient location, very nicely decorated, very clean, with a very pleasant staff.

Positives: Very nicely decorated, very clean, convenient location.

Negatives: Lacked some usual amenities like travel size shampoo, lotion, etc.

Reviewer: Not provided on Fri 09 Jul 2010 rated 8 out of 10.

This hotel stands out among other hotels in the same area. It is easily located as you drive along I-55. The hobby is spacious and bright. The room is clean and modern. The bathroom is also very roomy.

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Positives: Conveniently located near the highway, large lobby and conference rooms. The room is clean and roomy.

Negatives: Feel a bit cold in this hotel, maybe because of the spacious lobby and reception area.

Reviewer: Not provided on Mon 05 Jul 2010 rated 1 out of 10.

Very poor, in-room coffee pot would short out in location. It was suppose to be plugged into. Went on to Westin Hotel in Itaska was perfect place to stay beautiful hotel and friendly staff. No comparison in the two hotels and well worth it. Westin should be a 5 star, Crown Plaza should be a 2 star.

Positives: Location to highway.

Negatives: Dirty carpets, missing TV remote, broken escalator for 2 days.

Reviewer: Not provided on Tue 29 Jun 2010 rated 10 out of 10.

Much more than we expected.

Positives: Very nice, and lots of parking and easy access from interstate.

Negatives: Nothing.

Reviewer: Not provided on Fri 25 Jun 2010 rated 8 out of 10.

Very nice hotel, right off I-55. Easy to get to with restaurants and sites nearby. If you place a towel at the base of the door it will keep your room quieter through the night from hall noises.

Positives: Convenient and clean. Nice atmosphere.

Negatives: Rooms not soundproof, you can hear doors slamming while in your room.

Reviewer: Not provided on Tue 15 Jun 2010 rated 9 out of 10.

I have stayed at this hotel numerous times and this is the first time I have experienced problems with noise and room category.

Positives: Spacious room, comfortable beds, large bathrooms.

Negatives: Noise from room and hallway, not room category requested.

Reviewer: Not provided on Thu 10 Jun 2010 rated 7 out of 10.

Remote needed new batteries. No desk lamp. Outrageous charge for Wi-Fi. Toilet ran water unless you jiggled the flush handle.

Positives: Restaurant was outstanding.

Negatives: Room quality was not up to Holiday Inn Standards.

Reviewer: Not provided on Fri 28 May 2010 rated 9 out of 10.

Great location, comfy beds, and friendly staff made our stay wonderful.

Positives: Friendly staff, great bed, and nice location.

Negatives: Free WiFi would be great for business travelers.

Reviewer: Not provided on Tue 13 Apr 2010 rated 10 out of 10.

Had a feeling of safety in the hotel and the parking lot. The gift shop has excellent selections. The meeting rooms are inviting and comfortable. The beds are also very relaxing.

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Positives: Elegant, friendly, helpful and accommodating.

Negatives: Can't think of any thing.

Reviewer: Not provided on Fri 26 Mar 2010 rated 9 out of 10.

Nice friendly and recommend highly.

Positives: Nice, clean accommodated my late check-out.

Negatives: Hot tub had dirty (moldy paint).

Reviewer: Not provided on Fri 26 Mar 2010 rated 9 out of 10.

The hotel was very comfortable and located by a lot of restaurants. The staff was very friendly, and we felt safe there. The hot tub was a bit dirty and over ran with high schoolers. The work out area was very far off in a little corner. As a woman there is no way I would be in there alone. Depending on what way your room faced you had a good view of Springfield or of smoke stacks.

Positives: The room was clean, the bar was pretty and not over priced.

Negatives: The only thing I did not like was the location. Far from sites, and next to huge smoke stacks.

Reviewer: Not provided on Sat 06 Mar 2010 rated 8 out of 10.

Nice hotel. There was a convention going on so there were no king beds available. Food options in the surrounding are are all chain restaurants. Could walk to all the restaurants though. Not too far from downtown Springfield.

Positives: Cheap, clean, and decent location.

Negatives: Not many food options in surrounding area.

Reviewer: Not provided on Wed 24 Feb 2010 rated 1 out of 10.

The hotel staff was extremely unfriendly and terrible attitude. We were told about free cont breakfast prior to stay and then not given this. Terrible staff in almost all areas, only great staff member was the bell staff.

Positives: Location.

Negatives: Terrible service.

Reviewer: Not provided on Sun 31 Jan 2010 rated 7 out of 10.

Will stay there again when the opportunity comes up.

Positives: Clean and

Negatives: No breakfast offered.

Reviewer: Not provided on Tue 15 Dec 2009 rated 10 out of 10.

We stayed one night. Ate in the restaurant, good food (not great), but the service was not organized. Used the hot tub and sauna in the pool area. It was great we had it all to ourselves.

Positives: It was pretty nice.

Negatives: For being about the highest quality hotel in Springfield its getting run down.

Reviewer: Not provided on Wed 28 Oct 2009 rated 9 out of 10.

A very beautiful hotel with excellent amenities.

Positives: Very beautiful hotel.

Negatives: Front desk lady very snotty and rude.

Reviewer: Not provided on Thu 15 Oct 2009 rated 9 out of 10.

Very pleased overall. Probably the nicest motel in the area. The rooms were clean and spacious.

Positives: Just a very nice and clean facility.

Negatives: Really nothing negative other than a little loud at night.