DoubleTree by Hilton

Reviewer: Not provided on Wed 26 Oct 2011 rated 7 out of 10.

The staff was friendly and the hotel was clean. However, the pool was out of order. One of the main reasons we booked a hotel with a pool was so the kids could spend time swimming. The hotel offered passes to a local fitness center, but you had to drive to it. The in room coffee pot did not work. The hotel replaced it quickly. Charge for Internet in the rooms.

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Positives: The beds were very comfortable and the cookies were delicious!

Negatives: Pool out of order so children could not swim, in room coffee pot did not work.

Reviewer: Not provided on Thu 13 Oct 2011 rated 3 out of 10.

At check-in, given choice of just 2 rooms. One smoking double and other non smoking king. With our 11 year old son, king was not an option. The whole floor and the room stenched of smoke. My son coughed the whole night from bronchial irritation. Never again will I book a room in this hotel till it goes smoke free.

Positives: Location and cookies.

Negatives: Smoking rooms.

Reviewer: Not provided on Tue 11 Oct 2011 rated 9 out of 10.

Excellent hotel with easy access, friendly staff, and quietness for sleeping.

Positives: Quiet, easy access.

Negatives: Nothing we don't like.

Reviewer: Not provided on Tue 04 Oct 2011 rated 8 out of 10.

Wallpaper was peeling, tub had rust spot. Pool was empty probably due to cold water. Parking lot too small. Spill over in remote location

Positives: Priceline had good price. Not too busy. Warm cookie to greet me.

Negatives: Pool was too cool, and wasn't clean. Had scum along waters edge.

Reviewer: Not provided on Fri 22 Jul 2011 rated 9 out of 10.

The hotel was clean and very nice. We would stay again.

Positives: The room was clean and comfortable.

Negatives: Internet access was not free, there was no bathtub in the room, no free breakfast, and no jacuzzi.

Reviewer: Not provided on Tue 05 Apr 2011 rated 4 out of 10.

It was very clean attractive hotels with comfortable beds. The noise level was very high so it did not provide for a good night's sleep.

Positives: Clean rooms and bathroom.

Negatives: Noisy, could hear through walls both next door and above.

Reviewer: Not provided on Sat 12 Mar 2011 rated 10 out of 10.

I loved our stay at the hotel! The staff was friendly every time we saw someone. Check-in was super easy, check out even easier. Located close to everything and yet it was quiet - couldn't hear traffic, yelling, nothing. I would live to stay at this hotel next time we stay in Schaumburg!

Positives: Very friendly at check in - he gave us warm cookies!

Negatives: We didn't stay long enough!

Reviewer: Not provided on Sat 12 Mar 2011 rated 9 out of 10.

I've stayed at this hotel a couple times before and it's the first time that I've used Priceline to book. They granted our request for a king size room so that was nice.

Positives: The beds are amazing!

Negatives: Couldn't find a plug by the coffee maker! Why put it there if there isn't a plug!

Reviewer: Not provided on Wed 03 Nov 2010 rated 9 out of 10.

Good safe location with plenty of amenities nearby, some within a short walk and most within a short drive. Hotel rooms are attractive, check-in area could use a little updating but that is minor. Would definitely stay here again.

Positives: Updated rooms, clean, everything worked.

Negatives: The internet service is not complimentary.

Reviewer: Not provided on Tue 10 Aug 2010 rated 10 out of 10.

I was very pleased at the Doubletree Schaumburg.The bed &amp; pillows were so comfortable! The plush towels were great,too! Loved the chocolate chip cookies!

Positives: The warm chocolate chip cookies were a nice touch!

Negatives: Would liked the hotel to have had a hot tub or jacuzzi.

Reviewer: Not provided on Fri 06 Aug 2010 rated 7 out of 10.

The location is great for shopping and dining. The staff at times did not have great etiquette when answering questions. The room was mediocre. There were stains on the floor. The carpet felt a little damp, so I imagine they tried to clean it. The room had granite finishes, which were nice. But we has small stains on one towel and on both of our comforters.

Positives: I liked the locations to shopping and highways near Chicago.

Negatives: Some of our towels had stains on them as well as the bedding. They should have been taken out of circulation. I could tell they were laundered.

Reviewer: Not provided on Thu 10 Jun 2010 rated 9 out of 10.

Okay place just a bit off of the expressway. Room was okay and very clean. I didn't like their &quot;security deposit&quot; charge they place on your card even though the room is pre-paid. This was something I had never had happen to me with a Priceline reservation. I hope it is not a trend that other chains adopt.

Positives: Hotel had a restaurant which is convenient.

Negatives: They put a charge on my card as a deposit even though the room was pre-paid. I have never had a hotel do that with a Priceline reservation before.

Reviewer: Not provided on Thu 13 May 2010 rated 8 out of 10.

This hotel was just okay - it had all the basics, but not a lot of extras.

Positives: The chocolate chip cookies were very delicious.

Negatives: One day we didn't receive enough towels, another we didn't get any soap.

Reviewer: Not provided on Thu 11 Feb 2010 rated 10 out of 10.

Clean, modern, business hotel located next to large retail mall and lots of upscale chain restaurants. Perfect for business travelers or families taking a weekend break.

Positives: Less than a mile from huge mall and lots of nice restaurants.

Negatives: Wi-Fi access was not free.

Reviewer: Not provided on Tue 19 Jan 2010 rated 3 out of 10.

When going to this hotel make sure you arrive early to insure a nice room.

Positives: Location.

Negatives: Bland.

Reviewer: Not provided on Tue 13 Oct 2009 rated 9 out of 10.

Good.

Positives: Comfort, and friendly staff.

Negatives: $50 deposit that I was not aware of.

Reviewer: Not provided on Thu 01 Oct 2009 rated 10 out of 10.

This hotel is always a pleasure. My husband and I are getting to know certain members of the staff and they are very friendly.

Positives: Stayed several times and it is always a favorite.

Negatives: Nothing to dislike!

Reviewer: Not provided on Fri 11 Sep 2009 rated 7 out of 10.

Though I had to request for microwave and fridge, I was given with one on time. I appreciate that. But, for a 3 star I would expect that to be in the room. One of the hotel staff was very good in explaining me about the areas, routes, etc. Where as the other one wasn't of much help.

Positives: The room was good, it had business center with printers, etc which is good.

Negatives: I had to call in advance and request for a microwave and fridge. I would expect that to be in the room by default for a 3 star hotel.

Reviewer: Not provided on Wed 19 Aug 2009 rated 9 out of 10.

We could easily hear the people in the next room. Nice decor outside needs a little updating, but no complaints about the inside.

Positives: The room was very nice &amp; roomy.

Negatives: That we had to pay for computer hook-up &amp; no breakfast unless we purchased it.

Reviewer: Not provided on Thu 21 May 2009 rated 9 out of 10.

The cookies<BR/>were delicious.

Positives: The bed

Negatives: The pillows

Reviewer: Not provided on Thu 09 Apr 2009 rated 8 out of 10.

I really enjoyed our stay at this hotel. The pool, however, could have used some much needed help. It was very very green and hazy. Our daughter insisted on swimming in it, though. That evening, there was also a group of teenagers that were very poorly supervised in the pool. They were very rude and even splashed the adults who were watching their own children. I would recommend this hotel as long as you're not planning on swimming.

Positives: The hotel staff was very courteous.

Negatives: Our toilet ran constantly, and the shower piping sounded like it was ready to explode. (Informed front desk at end of stay.)

Reviewer: Not provided on Wed 11 Mar 2009 rated 8 out of 10.

Nice hotel; nice pool and common areas. Ample free parking and friendly staff. $10 way too high for internet. Well furnished; good bed; alarm clock automatically set daylight savings time.

Positives: Fine hotel; no real problems.

Negatives: No continental breakfast with stay; $10 way too high for internet.

Reviewer: Not provided on Thu 19 Feb 2009 rated 9 out of 10.

Definitely a great hotel (clean, great beds plus LCD TV, and hot cookies upon check-in).

Positives: The LCD TV, great bedding.

Negatives: The water boiler broke down for 3 hrs the night we checked in.

Reviewer: Not provided on Tue 23 Dec 2008 rated 10 out of 10.

We got are room quick and with no problems. Our room was ready and in pretty good shape. There was some food like particles smashed up against the closet door and there was a little draft coming from the heater. There Pool was very warm and there was enough equipment in their workout area. My son and I woke up in the morning and went to have breakfast in their restaurant cause daddy was at work. My son wanted to go outside and play but he had no jacket and it was freezing. The chef was at the front desk and she was amazing she asked him if he wanted snow and walked outside made him a snowball and put it on brown paper so his hands wont get cold. The waitress was fantastic she cut the straw for my son without asking me and the chef brought out my food when it was done cooking so that my son could start eating. Mind you this was a breakfast buffet. It was fantastic service overall.

Positives: They made it a point to notice my toddler,thats 5stars for me.

Negatives: Snowed a lot they did not dry the floors till my husband almost slipped and fell.

Reviewer: Not provided on Mon 22 Dec 2008 rated 9 out of 10.

Great hotel in the area. Close to shopping, interstates and restaurants.

Positives: Comfortable beds and relaxing decor.

Negatives: Pool water was visualy green which is kind of creepy.

Reviewer: Not provided on Wed 03 Dec 2008 rated 9 out of 10.

Hotel is located in the middle of the Woodfield shopping area. Good access to anything you want to go to. Facilities were nice, the bed was outstanding, the service was good. I would recommend this hotel to anyone - business or pleasure. Clean and enjoyable.

Positives: The bed was outstanding - pillow top king size bed was great.

Negatives: The TV was slow in reacting to the remote - frustrating.

Reviewer: Not provided on Wed 24 Sep 2008 rated 10 out of 10.

The hotel is currently undergoing some cosmetic changes (wallpaper, paint, etc). However, everything was clean and wonderful! The cookies are to die for!

Positives: Awesome cookies!

Negatives: NA

Reviewer: Not provided on Tue 16 Sep 2008 rated 9 out of 10.

Great location, nice rooms and<BR/>good price!

Positives: Great location.

Negatives: Entry/lobby area pretty small and dull.

Reviewer: Not provided on Fri 12 Sep 2008 rated 10 out of 10.

Was a great alternative to O'Hare airport, in a nice upscale area with good shopping and restaurants close by. Quiet business park setting. Free parking. Will return!

Positives: Great location, A+ staff, comfortable room.

Negatives: Nothing.

Reviewer: Not provided on Fri 12 Sep 2008 rated 9 out of 10.

Good coffee, big TV, clean rooms. Just enough space for us. Too bad they don't have free internet connections in the rooms. When possible I try to stay at hotels that have free Wi-Fi, and have come to expect it. Disappointed not to have had it here because it was the only down side.

Positives: Location, room size, desk chair, coffee.

Negatives: Not having free internet. That made things unnecessarily inconvenient.

Reviewer: Not provided on Thu 11 Sep 2008 rated 9 out of 10.

This hotel is a little older, but still very clean outside and in. Room was very spacious, clean, and comfortable. The bed was a little soft for my preference but acceptable. There was no fridge or microwave in room. Every employee I dealt with was very pleasant and helpful, especially the head of housekeeping. The location is nice as it is near numerous stores and restaurants in Schaumburg, but the hotel is a few streets off of the nearest main road to give you a bit of an escape from the busy world around you.

Positives: Rooms were very quiet.

Negatives: No hot tub.

Reviewer: Not provided on Sun 07 Sep 2008 rated 7 out of 10.

Great location but was disappointed that the lobby area was small and undergoing remodeling. The potential is there for this to be a much better facility. Employees were curious but not friendly once past the check in person.

Positives: Room was lean and large.

Negatives: Remodeling public areas.