Hyatt Regency

Reviewer: Not provided on Sun 21 Aug 2011 rated 9 out of 10.

I really enjoyed my stay at the Hyatt, the rooms were large and comfortable.

Positives: For the price and business travel the rooms were great.

Negatives: The hallways appeared clean but it did have a bad odor to them.

Reviewer: Not provided on Tue 02 Aug 2011 rated 9 out of 10.

This property was very nice and well kept. We actually enjoyed our stay. Everybody in our group agreed that the beds were incredibly comfy.

Positives: Very clean and helpful staff.

Negatives: Our room did not have a microwave or small fridge.

Reviewer: Not provided on Fri 03 Jun 2011 rated 5 out of 10.

Everything was great, with the exception of the sound between rooms. General conversation could be heard like they were in my room. Place needs to work on walls/doors to help minimize this as it is really bad.

Positives: Very nice accommodations, room very comfortable.

Negatives: The noise carries through from the rooms on either side of us, causing a difficult sleep.

Reviewer: Not provided on Tue 31 May 2011 rated 3 out of 10.

But I didn't have enough credit for the $50 incidentals charge the hotel wanted. When I explained this to Doug the manager checking me in he told me, "then we can't check you in," and he walked away from me. I couldn't have been more ashamed or humiliated. I understand every hotel has a policy but why would you treat a guest so badly as to walk away from them especially since I had already paid fully and been a guest of the hotel several times before without incident. Only after leaving cash did he come back to me. I WILL NEVER stay at HYATT AGAIN.

Positives: The shower head was wonderful, and very refreshing.

Negatives: Could not turn on shower without getting inside the shower and feeling all the cold water hitting you because of the glass patrician.

Reviewer: Not provided on Tue 12 Apr 2011 rated 10 out of 10.

The staff were very friendly and helpful. We went to celebrate my 7 yr old son's birthday and mentioned this at check-in and they sent up a complimentary snack tray, soft drinks and dessert! We were pleasantly surprised--we may have spent less than half price for the room but we definitely received full price service!

Positives: Beautifully decorated and friendly staff.

Negatives: We were unable to switch to a two double bed room as the hotel was booked for the weekend.

Reviewer: Not provided on Sat 02 Apr 2011 rated 9 out of 10.

The hotel is very nice and modern. Rooms are good size and the beds are comfortable. I've stayed here before, will return again.

Positives: It is very modern and clean. The room was good size and the bed was comfortable with plenty of pillows.

Negatives: The toilet overflowed.

Reviewer: Not provided on Thu 24 Mar 2011 rated 3 out of 10.

WiFi is $12 extra and Belgian waffles are $12.50 in the restaurant.The location is wonderful, and the lobby is very chic. The desk clerks were rude when I confirmed my second night add-on and informed me that there would be no rooms available the next night if I chose to extend through Priceline again. The indoor pol was filthy; it looked like they had cleaned hair out of the traps and just left the debris laying on the tiles surrounding the pool. We ended up switching to the Comfort Inn Hoffman Estates where Internet and hot breakfast was free; this was much more economical in the long run.

Positives: The location was perfect.

Negatives: Staff was friendly until they saw it was a Priceline reservation; indoor pool was not clean.

Reviewer: Not provided on Fri 18 Mar 2011 rated 8 out of 10.

Pool showers not working, rooms were clean, quiet, well-insulated (i.e. could not hear hallway or other rooms noise).

Positives: Excellent service, including when we left behind a power plug to the laptop-FedEx shipment.

Negatives: Breakfast should be included.

Reviewer: Not provided on Wed 19 Jan 2011 rated 10 out of 10.

Colorful, unique modern decor with very comfortable beds. Smaller rooms and bathroom, but very efficient and workable for our family. Clean and well-stocked workout room - and the pool looked great but we didn't have time to use it.

Positives: Very comfortable beds, loved the decor - modern and unique, nice workout room with chilled towels!

Negatives: Really appreciate hotels that offer FREE wi-fi - this one did not.

Reviewer: Not provided on Mon 01 Nov 2010 rated 8 out of 10.

I thought the room was spacious and comfortable. The modern decor was very inspiring. The bathroom was a bit small but it was designed very cool. Other than the unknown insect, we were very impressed.

Positives: I loved the decor and the big comfortable bed. I also thought the snack tray was a great idea.

Negatives: We saw a bug and weren't sure what it was so we had to move rooms.

Reviewer: Not provided on Fri 03 Sep 2010 rated 10 out of 10.

Way more quality than we thought it was going to be from the price we paid.

Positives: Awesome indoor/outdoor pool.

Negatives: Maybe not the most kid friendly place.

Reviewer: Not provided on Sat 28 Aug 2010 rated 10 out of 10.

Nice Hotel, centrally located. Clean facilities.

Positives: Nice facility.

Negatives: Pricey bar, normal for this level of hotel.

Reviewer: Not provided on Mon 23 Aug 2010 rated 10 out of 10.

The staff were all very helpful. Everything that we needed was available to us at the hotel.

Positives: The room had a sleep number bed. It was awesome!!

Negatives: We could not seem to get the room cool enough and they did not have any fans available.

Reviewer: Not provided on Sun 22 Aug 2010 rated 8 out of 10.

Very nice and the price through Priceline was great.

Positives: Very elegant and comfortable.

Negatives: Housekeeping leaves too early.

Reviewer: Not provided on Thu 22 Apr 2010 rated 10 out of 10.

Great stay and close to the mall.

Positives: I was surprised at how nice it was for the price.

Negatives: Nothing.

Reviewer: Not provided on Wed 24 Feb 2010 rated 10 out of 10.

Great hotel but bring your own pillows.

Positives: The staff was welcoming and perky even though we had a late check in.

Negatives: The pillows were very uncomfortable.

Reviewer: Not provided on Fri 19 Feb 2010 rated 8 out of 10.

Great location.

Positives: Location.

Negatives: Some dust in room, paper coffee cups.

Reviewer: Not provided on Thu 18 Feb 2010 rated 9 out of 10.

Nice hotel for an overnight getaway, close to great shopping and dining!

Positives: The bathroom was really nice, loved the shower!

Negatives: Not enough parking available.

Reviewer: Not provided on Tue 16 Feb 2010 rated 10 out of 10.

One of the best hotels I have ever stayed at.

Positives: Awesome!

Negatives: Staff very friendly and helpful.

Reviewer: Not provided on Wed 27 Jan 2010 rated 9 out of 10.

I always enjoy staying at the Hyatt at Woodfield. They have really made some nice improvements and the atmosphere is wonderful. Also, the fitness center is nice. The front desk left a little to be desired on this trip, however.

Positives: Love the new design of the rooms, very nice and comfortable.

Negatives: Woman at front desk, seemed almost to be put out by my arrival. Even though there wasn't anyone else waiting.

Reviewer: Not provided on Sun 25 Oct 2009 rated 9 out of 10.

Super close location to mall, across street from Cheesecake Factory. Shuttle to mall. Clean and close. Great parking.

Positives: Unusually different, contemporary decor from other similar hotels, but we liked it..

Negatives: The young woman at the front dest was alone and not bust, yet she was very unwelcoming when we checked in. That was a disappointing start. We're used to.

Reviewer: Not provided on Wed 14 Oct 2009 rated 10 out of 10.

Very clean, nice amenities, and the attractive decor.

Positives: Clean, great location, and large rooms.

Negatives: The bed looked very comfortable, but was somewhat lumpy in the middle.

Reviewer: Not provided on Sun 20 Sep 2009 rated 10 out of 10.

we were impressed with this hotel. It is new, well designed and clean. The bed is impressive. The soap has an unusual and appealing scent. The shampoo is too drying and is not recommended.

Positives: Design has danish touches.

Negatives: No complaints.

Reviewer: Not provided on Thu 10 Sep 2009 rated 10 out of 10.

We were extremely happy with our stay. The resort feel was exactly what we were looking for. It was centrally located to other attractions, and within walking distance to the mall. Fantastic weekend.

Positives: I was very pleased with the outside pool area, it was very quiet and clean.

Negatives: Not enough coffee packets in the room.

Reviewer: Not provided on Thu 03 Sep 2009 rated 10 out of 10.

The price we paid for this hotel was an excellent bargain. We use priceline for all our hotel stays. This hotel was an upscale HYATT property right across the street from Woodfield Mall in Chicago. The staff was very accommodating when I asked for a two hour late check out.

Positives: Our room was very large, and very clean.

Negatives: Nothing

Reviewer: Not provided on Thu 20 Aug 2009 rated 9 out of 10.

We would stay again. It's clean, modern, and the staff was always saying or hello.

Positives: We loved that it was near some great places to shop and once you got inside it was very hip and modern - we just loved it.

Negatives: The outside of the hotel looked like an office building but once you get inside you forget that.

Reviewer: Not provided on Fri 07 Aug 2009 rated 9 out of 10.

The renovations to this hotel make it an excellent choice for a weekend get-away.

Positives: The interior decor was great as well as the quality of the room.

Negatives: Everything was great.

Reviewer: Not provided on Tue 07 Jul 2009 rated 9 out of 10.

They updated the hotel and it looks a lot better. The staff was good, and the room was OK.

Positives: Great location.

Negatives: Too much shade in the pool area, water was cold. Cocktails were very expensive.

Reviewer: Not provided on Wed 13 May 2009 rated 3 out of 10.

This is not a safe hotel if you are allergic to feathers. The feathers from pillow were visibly floating in the air. They changed the room but the other room had the same problem. Hotel manager did not offer us any medical help for allergic reaction both of us (husband and wife) had. Even after 3 days, I am still suffering from it - coughing and all.

Positives: Decor.

Negatives: Room air is hazardous.

Reviewer: Not provided on Tue 28 Apr 2009 rated 9 out of 10.

The hotel is extremely comfortable. The room thermostat was right above the bed which is convenient if you get too hot/cold at night. The room was much larger than we expected. Aesthetics from the lobby to corridors were wonderful - very modern!

Positives: The bed was extremely comfortable!

Negatives: The staff was not friendly at all.

Reviewer: Not provided on Sun 07 Sep 2008 rated 9 out of 10.

The rooms are large and definitely upscale. We had to move rooms but the staff was helpful and accommodating, they went out of their way to correct the problem.

Positives: Outstanding room.

Negatives: Lobby area under construction.

Reviewer: Not provided on Fri 05 Sep 2008 rated 9 out of 10.

A very nice hotel with very clean comfortable rooms. Once the renovations are complete it will be top of its class. Definitely good value for the fussy traveler.

Positives: Nice location with good amenities and well appointed rooms.

Negatives: Continental breakfast was not available for all guests.

Reviewer: Not provided on Thu 04 Sep 2008 rated 5 out of 10.

The room was decorated nicely but it was damp and musty. The air conditioner did not work properly. There was no continental breakfast. There was no ice machine or vending machines on our floor. Our floor was in the midst of a remodeling project. I would not stay here again.

Positives: The decor was nice.

Negatives: The room was musty, damp, small. Remodeling was going on. no ice.

Reviewer: Not provided on Wed 03 Sep 2008 rated 9 out of 10.

Very nice hotel.

Positives: Good location. Good amenities. Good food. Good price.

Negatives: I didn't like the drone of the AC at night.