Best Western At O'Hare

Reviewer: Not provided on Sun 24 Jul 2011 rated 9 out of 10.

This hotel was great for our needs. It was close to the Rosemont station, which was a must for us. The room was clean and the staff was very hospitable. For the price we paid, it was a great deal. I would stay here again in a heartbeat.

Positives: Great location; friendly staff.

Negatives: Terrible continental breakfast; outside locks did not function correctly.

Reviewer: Not provided on Tue 05 Apr 2011 rated 10 out of 10.

Friendly staff overall clean except the stairways had an odor lingering.

Positives: It was convenient to where we needed to go and the price was fair for coming in late and leaving early.

Negatives: The elevators were too small and slow.

Reviewer: Not provided on Fri 22 Oct 2010 rated 8 out of 10.

The room was clean, the street access was great. The employees were just helpful but were did not have any hotel information available.

Positives: Close to the expressway.

Negatives: The restaurant was rather pricey for breakfast.

Reviewer: Not provided on Sat 02 Oct 2010 rated 4 out of 10.

We're not so picky about hotels, but there are two particular things that bothered us: There's a sock on the chair, which I'm sure doesn't belong to us.<BR/>The TV remote wouldn't work, and the staff could not fix it. They offered to change the room for us, but it was hard for us to pack up everything again and move. Other than these the hotel's pretty okay.

Positives: Price and location meets our needs.

Negatives: Not clean enough. Staff's not so helpful.

Reviewer: Not provided on Thu 17 Sep 2009 rated 7 out of 10.

Nice hotel that is close to the airport with airport shuttle service.

Positives: Free parking.

Negatives: Very small bathroom.

Reviewer: Not provided on Sat 25 Jul 2009 rated 9 out of 10.

see above (what we liked)....in the future I'll stay there again.

Positives: location, free shuttle, quiet, restaurant was clean

Negatives: smell (musty)

Reviewer: Not provided on Thu 07 Aug 2008 rated 8 out of 10.

This was my second time staying at this hotel. My brother and I attended the Lollapalooza music festival in downtown, so each day, we had to take the free shuttle (runs every thirty minutes or so) to the airport, then catch the Subway downtown. For the price of the hotel, we got over this fact very quickly. It's clean, the beds are comfortable, and it's perfect for business travelers, and penny-pinching vacationing twenty-something's. It's family friendly, but keep in mind that three people is more than enough for one room. The staff, as always, was friendly and efficient. The on-site sports bar has great food, and there are plenty of other restaurants within walking distance. Highly recommended.

Positives: Very inexpensive, comfortable and clean rooms, friendly staff.

Negatives: Forty-minute train ride from downtown.

Reviewer: Not provided on Wed 06 Aug 2008 rated 3 out of 10.

No hot water should not be 15% off total bill, but three families were punished. Most hotels do not even charge you for the room if it does not have hot water. Very disappointed.

Positives: Close to the airport.

Negatives: No hot water in all three rooms I stayed and have not received credit yet on my bill.

Reviewer: Not provided on Fri 11 Jul 2008 rated 9 out of 10.

It satisfied all of our needs. The computer did not work and they let me go into the office to use their office computer. Very nice and friendly staff. The food is very good in Shoeless Joes.

Positives: I stayed there to pick up someone for a late flight into ORD. It had free 24 hr. shuttle.

Negatives: The long walk to the eating places.

Reviewer: Not provided on Sat 28 Jun 2008 rated 10 out of 10.

Wonderful, polite, helpful desk clerks. Polite housekeepers. Plenty of fresh clean towels and hot water. Cold air conditioning. The bar/nightclub adjacent to the hotel was fantastic. Great food and good prices. I plan on staying here in the near future. Take their free shuttle to the airport and take the local train into the city. This will save you big bucks!

Positives: Very close to the airport & movie theatre nearby.

Negatives: Next to impossible to get a cab.

Reviewer: Not provided on Wed 04 Jun 2008 rated 1 out of 10.

I don't recommend this hotel to anyone. It was more like a motel. It was very far from Chicago. I was expecting a 15 minute ride into town but instead, it was 40-50 minutes. I was surprised that the toilet did not flush well at all and the hotel look dingy all around. I left 3 days early even though I prepaid and went to another hotel in the city.

Positives: Nothing.

Negatives: Basically the hotel was a dump.

Reviewer: Not provided on Thu 29 May 2008 rated 9 out of 10.

This hotel is recommended for anybody literally, viz, business travelers, families or a solo traveler.

Positives: It is well maintained and kept clean.

Negatives: A complementary breakfast would have made my stay even more comfortable.

Reviewer: Not provided on Mon 28 Jan 2008 rated 8 out of 10.

Our stay was overnight and met our needs. Desk clerk was friendly and helpful.

Positives: Clean & quiet.

Negatives: Congestion of area was somewhat difficult to negotiate.

Reviewer: Not provided on Wed 10 Oct 2007 rated 6 out of 10.

Not bad for an over priced low rent motel.

Positives: The location.

Negatives: Over priced.

Reviewer: Not provided on Thu 30 Aug 2007 rated 9 out of 10.

We had a very good experience. The complimentary fresh fruit and coffee were happily received and the room was nice. Free shuttle to the airport every half hour, which we took to catch the train, although it takes almost an hour to get into the city. The location was convenient for my husband's conference.

Positives: Very close to conference. Nice fresh fruit and coffee.

Negatives: The connected restaurant was not up to my expectation.

Reviewer: Not provided on Fri 25 Aug 2006 rated 8 out of 10.

The staff was more than helpful when we asked about the possibility of taking the shuttle to O'Hare in order to catch the CTA train to downtown Chicago for a museum outing. I have stayed there before on one of my numerous business trips to the area. I remembered it as being exceptionally convenient.

Positives: Good location, helpful staff.

Negatives: Our room was designated as non-smoking, but someone had recently smoked in it.

Reviewer: Not provided on Sun 25 Jun 2006 rated 6 out of 10.

I definitely will not pick this hotel again. For the price that I paid (139.00) for a single night, it was not up to par. The only plus was it's location to the airport.

Positives: It was a good location in regard to O'Hare airport.

Negatives: I thought the price was to high for the quality of the room.