Holiday Inn Rock Island - Quad Cities

Reviewer: Not provided on Sun 15 May 2011 rated 8 out of 10.

Very nice - suited for conventions, but felt it was overpriced for our midweek stay.

Positives: Handicapped parking available & convenient.

Negatives: Surrounding area was depressed.

Reviewer: Not provided on Thu 05 May 2011 rated 8 out of 10.

Location is great, especially if you have time to or plan to visit the bars and restaurants in the district which is less than a half a block away.

Positives: Spacious room, clean, and quiet.

Negatives: Had reserved smoking king. But they did not have it.

Reviewer: Not provided on Sat 23 Apr 2011 rated 1 out of 10.

This hotel is a dump. I will never stay at another holiday inn again.

Positives: When I got to leave.

Negatives: I was greeted by a bum asking for money entering, the room was abused, the bathroom was dirty, restaurant overpriced, and

Reviewer: Not provided on Tue 05 Apr 2011 rated 4 out of 10.

Wrong rating on this hotel. definitely a 2 or 2.5 at best.

Positives: Price and location.

Negatives: Spilled paint in room, smell, dirty public areas,

Reviewer: Not provided on Fri 18 Mar 2011 rated 7 out of 10.

The hotel is undergoing renovations, so I'm sure the inside will only improve. The appearance is average right now. The restaurant was decent at dinner, but we did not enjoy our breakfast at all. The parking for the hotel leaves a little to be desired. There is a very small lot for hotel parking, (not even close to being enough spaces for the size of the hotel), and then there is a garage across the street from the hotel that has spaces marked for hotel guests and are free. The garage is not staffed, and I felt extremely uncomfortable trying to get my suitcases across the street alone after dark, (my husband was visiting with a friend). I don't think that the area is particularly dangerous, but being from out of town I was very nervous.

Positives: The location was convenient to where I was going.

Negatives: Parking

Reviewer: Not provided on Thu 02 Dec 2010 rated 9 out of 10.

Although the front desk staff was helpful, there was no staff available to provide shuttle service as their website said was available. The room could have been more updated, their was an old, sloppy chair and the shower/tub surround was dirty/dark in the grout at the juncture of the tub and walls.

Positives: It was convenient to the event which I was going to attend. The staff was helpful to the limit that they could be. Parking was conveniently located.

Negatives: I was hoping for a shuttle ride, which they advertised, but no staff available; chair in room old/ugly; bath shower surround dirty round grout.

Reviewer: Not provided on Tue 26 Oct 2010 rated 8 out of 10.

Although the room was small and I was unable to change my room from a king to two queens. The room was clean and well kept. The pool area was so outdated it was almost scary. The pool itself was rusting in areas, and the area around the pool was old and dingy.

Positives: Clean room. Clean hotel.

Negatives: Outdated decor and outdated pool area.

Reviewer: Not provided on Tue 07 Sep 2010 rated 6 out of 10.

It was a nice hotel, but they did not go out of there way like when you pay full price.

Positives: It was in a good location.

Negatives: Did not get free breakfast.

Reviewer: Not provided on Tue 09 Mar 2010 rated 8 out of 10.

The hotel was clean and the staff was very friendly and helpful. There are local pubs and restaurants all over the area as well as casinos and family hot spots.

Positives: The room was adequate and spacious.

Negatives: No hot tubs and the hotel needs a little work, mainly the elevators.

Reviewer: Not provided on Fri 05 Mar 2010 rated 10 out of 10.

I had a very good experience. I was told I could request a no children zone,<BR/>I will next time.

Positives: The courtesy of the staff.

Negatives: Children loud in the hallway.

Reviewer: Not provided on Tue 02 Feb 2010 rated 1 out of 10.

Room slanted down hill. The beds were uncomfortable. Shower was luke warm at best. No hot water from sink. Could close the dresser back top was warped. No better than 1 star, maybe worse.

Positives: Nothing.

Negatives: Everything/ simply one of the worse hotels ever stayed in.

Reviewer: Not provided on Wed 30 Dec 2009 rated 8 out of 10.

Good value for the money. The lobby and common areas are very nice. Rooms are in decent shape. Staff is very friendly and accommodating. Hotel workout room and pool are quite sub-par, but the fitness center attached to the hotel that guests have access to is a great feature.

Positives: Staff was incredibly friendly.

Negatives: Toilet ran in bathroom and pillows were uncomfortable.

Reviewer: Not provided on Sun 22 Nov 2009 rated 8 out of 10.

This hotel was more than what I expected from a Holiday Inn. The hotel staff allowed me to check in early and check out late to accommodate my schedule. I did think that the room could have done with less unnecessary furniture.

Positives: Flexible staff.

Negatives: Cramped rooms.

Reviewer: Not provided on Sun 27 Sep 2009 rated 5 out of 10.

We realize would be a good place for business meetings.

Positives: We wanted to stay in the downtown area for a change. Now we know what is like.

Negatives: Air conditioner could not be adjusted...it was hot. Bed &amp; pillows not comfortable. Did not like the area it was like a deserted ghost town.

Reviewer: Not provided on Tue 25 Aug 2009 rated 4 out of 10.

Pass.

Positives: Hotel needs to be updated.

Negatives: Carpet was dirty and whole room was dated.

Reviewer: Not provided on Mon 10 Aug 2009 rated 5 out of 10.

Overall, it was shabbier than I anticipated. But most of the staff was friendly, and it met our needs.

Positives: The pool was clean and well maintained, the price was fair.

Negatives: Room door's lock would not engage, large hole in bathtub where drain should be, no continental breakfast.

Reviewer: Not provided on Fri 24 Jul 2009 rated 6 out of 10.

This definately did seem like a 3 star hotel. It was clean and fairly updated, but definately not up to normal 3 start standards. The pool was small and lots of rust all over the edge, although my kids enjoyed it a lot. The service at the restauarant was awful (food was great, though). Kids ate free at the restaurant, so that helped out. I guess you can't beat the price--we "pricelined" it for about 60% off the rack rate. I would would have been upset if I'd paid more.

Positives: Check in was easy and quick.

Negatives: Service at the restaurant was awful.

Reviewer: Not provided on Sun 12 Jul 2009 rated 8 out of 10.

Good value with priceline, but I'd never stay there for full value. Older, but quiet rooms.

Positives: Nice comps with priority even though we booked with priceline.

Negatives: Older hotel, not in a great area, restaurant not great.

Reviewer: Not provided on Mon 06 Jul 2009 rated 10 out of 10.

It was what was expected - employees were very nice.

Positives: Check-in and check-out was fast and friendly!

Negatives: I think this was definitely up to a 3-star hotel.

Reviewer: Not provided on Wed 29 Apr 2009 rated 5 out of 10.

I felt this hotel is okay in a pinch. Just fair not dirty but not clean either. My husband and I meet my daughters and their families so the location was good for meeting but we all agreed the parking bad. Front desk clerks all looked very unkempt, shirts/blouses very wrinkled. When we checked in the young lady at the desk was not into customer service at all. I work in customer service so I was expecting more. We were told check in time was 3 pm but when we went to checked on status of rooms they told us they would not be ready until 4pm. We only were there for overnight so it worked for the price. I was just expecting more from a 3 star level hotel. They did not have any coffee in our room and the coffee down stairs was cold.

Positives: It was just ok.

Negatives: The pictures do not reflect the look of the hotel. Loud. wallpaper peeling off.

Reviewer: Not provided on Mon 06 Apr 2009 rated 10 out of 10.

This was a great hotel. Local restaurants and clubs were a lot of fun and in walking distance. The entire hotel staff was a delight! They offer shuttle service to attractions around the area which was an excellent accommodation! I would recommend this hotel if you're visiting the Quad cities!

Positives: Walking distance a lot of location restaurants, clubs and attractions!

Negatives: The locker room facilities in the pool area/workout area need to be renovated/updated.

Reviewer: Not provided on Thu 19 Mar 2009 rated 9 out of 10.

Great location for visiting. Right in the middle of town. Great restaurant attached.Walking distance to local clubs.

Positives: The staff was very friendly.

Negatives: No continental breakfast/parking.

Reviewer: Not provided on Tue 02 Dec 2008 rated 1 out of 10.

The room was not properly cleaned between days. No replacement of hair shampoo and soaps. No replacement of coffee between days. Staff stole wife personal hair dryer and some clothes.

Positives: Exercise room and pool.

Negatives: Staff stole some personal items.

Reviewer: Not provided on Fri 07 Nov 2008 rated 3 out of 10.

Small rooms and AC did not work in mine. It's clean enough, but old and needs to be refurbished. Area is a little scary.

Positives: Easy parking.

Negatives: Lousy area.

Reviewer: Not provided on Mon 25 Aug 2008 rated 7 out of 10.

Good location, excellent staff. There were maintenance issues as you might expect with an older facility. Overall good night rest, but did not measure up to expectations.

Positives: Air units were very quiet.

Negatives: Beds had old frames which meant there was a dip in middle of bed and water would drip for 45-60 min after a bath or shower.

Reviewer: Not provided on Sun 27 Jul 2008 rated 9 out of 10.

The hotel itself was a nice place, close to a casino.

Positives: Rooms were clean, pool was nice.

Negatives: Front desk staff not that friendly.

Reviewer: Not provided on Thu 24 Jul 2008 rated 5 out of 10.

This hotel was adequate. The staff was very polite and competent, but the building itself was fairly rough around the edges. The walls had water stains, the hallway had trash and the pool had a few too many bugs around it for my liking (it was an indoor pool).

Positives: The staff at this hotel was very friendly and prompt with service.

Negatives: The hotel was fairly rough around the edges. There were water stains on the walls, beetles by the indoor pool and a peach pit in the hallway.

Reviewer: Not provided on Wed 23 Jul 2008 rated 7 out of 10.

Overall I would recommend this hotel.

Positives: Price.

Negatives: It was a smoking room and we could not get a nonsmoking room and the room smelt like smoke.

Reviewer: Not provided on Sun 20 Jul 2008 rated 8 out of 10.

When I checked in he was going to give me a smoking room to balance out their inventory. He also tried to tell me that the room was not that smoky. I then told him I have 3 children ages 5 and under. He, then, switched me over to a non smoking room. The pool had a big ledge all the way around and there were no steps for smaller children to get in and out easily.

Positives: The attached restaurant was convenient.

Negatives: They tried to stick me in a smoking room.

Reviewer: Not provided on Tue 15 Jul 2008 rated 7 out of 10.

Overall, the hotel was good. The pool could use some updating, but having a Bennigans attached was nice for either dining in or carrying out. The staff was friendly and was able to accommodate our requests without problem. There were a lot of kids in the hotel on Friday night and they were loud in the hallways-running up and down and slamming doors. But for the price and location it was a good choice for my trip.

Positives: I liked the pillows and the location of the hotel.

Negatives: I didn't like the tiny number of television channels available.