Hilton Chicago/Oak Lawn

Reviewer: Not provided on Wed 07 Sep 2011 rated 9 out of 10.

The hotel representative also stated that their system doesn't confirm which type of room that is requested originally and that's why she tried to put me in the room with only a king bed when i requested a room with double beds. I was traveling with my cousin and we weren't about to sleep together. Then the receptionist had the nerve to say, "we can bring you a roll away bed." What in the heck. I want what i requested. This miscommunication needs to be better handled better for future reservations.

Positives: I loved the bed, and very comfortable.

Negatives: I did not like the fact that the hotel receptionist tried to put me in a king room when

Reviewer: Not provided on Sun 06 Mar 2011 rated 8 out of 10.

Quiet, clean, and located close to airport.

Positives: Location to the airport.

Negatives: The price was too high for a last minute overnight stay.

Reviewer: Not provided on Thu 24 Feb 2011 rated 2 out of 10.

Shocked Hilton would own such a terrible property.

Positives: Only needed it for 1 night.

Negatives: Tobacco odor, unsafe part of town.

Reviewer: Not provided on Tue 07 Dec 2010 rated 10 out of 10.

The King Executive room (this means it had a desk) was clean and nicely appointed but not a luxury room by any means. More suited to the business traveler. The bar had lots of people action on Karaoke Night. The bar tender was really nice and gave us extra amenities far above what we expected. Really liked the free WiFi! All of the staff in general were really nice and friendly. The front desk happily arranged a private limo/car when we called down in the morning.

Positives: Staff was super nice. Karaoke night was really active/fun. Free WiFi.

Negatives: Room seemed small (but well appointed).

Reviewer: Not provided on Thu 10 Jun 2010 rated 9 out of 10.

Large comfy room with free wireless. What more do you need.

Positives: They had Starbucks coffee, so I didn't have to search in the morning for coffee.

Negatives: Room service took 1.5 hours! They comped my meal, but still.

Reviewer: Not provided on Sun 21 Mar 2010 rated 8 out of 10.

Well lit rooms, self-contained facility with restaurant and bar, conveniently located.

Positives: Staff was excellent, rooms were well lit.

Negatives: Trouble with internet (VPN Connection).

Reviewer: Not provided on Fri 17 Jul 2009 rated 10 out of 10.

Everything was fine. The only complaint which wasn't a huge deal is that I was given a handicap room so use of peephole, closet and mirror was a bit awkward because I'm tall.

Positives: All of the upgrades made for a wonderful stay.

Negatives: I was given a handicap room which was a bit awkward because I am tall woman.

Reviewer: Not provided on Thu 25 Jun 2009 rated 5 out of 10.

Hotel was in a good location. Air conditioning was really load and the carpet was really old and outdated.

Positives: Nice lobby and pool.

Negatives: Room was outdated and carpet was really dirty and gross.

Reviewer: Not provided on Tue 24 Mar 2009 rated 9 out of 10.

Very nicely furnished.

Positives: Very nice decor.

Negatives: Staff.

Reviewer: Not provided on Tue 24 Mar 2009 rated 9 out of 10.

I<BR/>found the hotel staff friendly and willing to answer questions/ the room was very clean and for a smoking room had a nice odor. I<BR/>will be using the hotel more often for an in town get away.

Positives: Great room/great bar.

Negatives: Nothing.

Reviewer: Not provided on Wed 10 Sep 2008 rated 8 out of 10.

Enjoyed my 3 night stay. Plentiful and lighted free parking. Clean rooms and helpful staff.

Positives: Helpful staff, clean.

Negatives: Being refurbished.

Reviewer: Not provided on Thu 31 Jul 2008 rated 2 out of 10.

Good shuttle to the Metro station and the airport. Very busy and not very accommodating as I was requesting for a non-smoking room. Very disappointed.

Positives: Name brand.

Negatives: Smoking room.

Reviewer: Not provided on Wed 30 Jul 2008 rated 3 out of 10.

The hotel room was not clean and had a foul odor. We had to keep the fan running the entire time to distract from the odor. We would not stay at this hotel again or recommend to anyone else. Very disappointing for a Hilton.

Positives: Location.

Negatives: Room was not clean, foul odor in room.

Reviewer: Not provided on Tue 29 Jul 2008 rated 7 out of 10.

This hotel does not meet my standards of a 4 star hotel. It is very outdated and old. Gave me the feeling of it being dirty.

Positives: Close to the Chicago Midway airport.

Negatives: Very outdated - gave me the feeling of it being dirty.

Reviewer: Not provided on Mon 21 Jul 2008 rated 7 out of 10.

This was a great hotel for an overnight stay near Midway airport. It appears as though the hotel is being renovated, but not all rooms have been completed.

Positives: Close proximity to Midway airport; safe.

Negatives: Our room needed to be renovated.

Reviewer: Not provided on Sat 19 Jul 2008 rated 10 out of 10.

While I was only there for a very short sleep I liked this hotel and hope to stay there again. The shuttle stops running late in the evening and starts up again at 5:30. I had a 5:45 flight and the hotel paid for my cab to the airport, which made the stay for me. My only gripe is that the TVs are old and small. These need to be upgraded. Otherwise, great place to stay near the Midway Airport.

Positives: Great location near Midway Airport.

Negatives: TV was old and small, not what I expected at the Hilton.

Reviewer: Not provided on Sat 19 Jul 2008 rated 8 out of 10.

I liked the non smoking rooms but were on the same floor with smoking, very strong smell of cigs, as get off elevator did like staying on 1st floor safety ring at pool very worn and frayed need recovered or replaced rope was frayed also very short coffee being provided at front desk and no brewed decaf. Was not pleasant to have to walk in through a cloud of cig smoke to get in front door always smelled of smoke and also most always someone at front door smoking, it was sickening smell to come and go from motel. Waiters in restaurant did not understand much English, I asked if there were any hot items on buffet breakfast he looked confused and said no as I was leaving checked it out and indeed there is hot food on the buffet. I saved money so I am grateful but he should understand English a little better.

Positives: Close to a main road, lots around it, under construction, needed new carpet.

Negatives: No decaf at front desk, guest smoked outside front door so had to walk through a smoke screen.

Reviewer: Not provided on Fri 18 Jul 2008 rated 8 out of 10.

It was a very decent and clean hotel. It's centrally located to good shopping spots, restaurants and highways. The front desk staff was very friendly and the computer access was a nice touch. Its a good thing that they are getting ready to do some upgrades to their room decor because it's necessary. Over all, we would definitely stay there again.

Positives: The location was great! It was surrounded by plenty of shops, restaurants and it had easy access to the highways.

Negatives: The room decor was a bit outdated and the bathroom doors didn't lock.

Reviewer: Not provided on Thu 17 Jul 2008 rated 9 out of 10.

Very clean and comfortable stay. Convenient circular tower design removing any long hallway walks. Ice and vendor every other floor. Hotel has Convention Center attached; parking would be the only blemish in our stay.

Positives: Very clean, great service.

Negatives: Parking lot design was cramped.

Reviewer: Not provided on Wed 16 Jul 2008 rated 8 out of 10.

This hotel was unique in having pie shaped rooms. The pie shape provided more living space. The hotel was readily identifiable from a distance. It's in a great location for shopping to pick up items you might not have packed.

Positives: Unique design.

Negatives: Commuter train traffic was loud throughout the night.

Reviewer: Not provided on Wed 16 Jul 2008 rated 1 out of 10.

In the ghetto across the tracks.

Positives: Hated it.

Negatives: Hated it more.

Reviewer: Not provided on Fri 11 Jul 2008 rated 5 out of 10.

The rooms are in need of renovation. With only sheer drapes on the windows, it was impossible to sleep once the sun came up.

Positives: It was convenient for our activities.

Negatives: There were no drapes to block out light.

Reviewer: Not provided on Thu 10 Jul 2008 rated 9 out of 10.

I think this is a great hotel. The bed was so comfortable and I didn't smell food in the lobby; I appreciate that. I would definitely recommend to friends and family.

Positives: I most enjoyed the bed, it was very comfortable. Also, because I was traveling with two small children, someone even helped with the bags.

Negatives: Space permitted; there could have been a few more drawers for clothing.

Reviewer: Not provided on Thu 10 Jul 2008 rated 7 out of 10.

The hotel in whole was nice. The room that I had was not very clean. It had a bathroom that was not clean to the way I expected it if it is a 3 star hotel that it should be above the standards of 2 or 2.5 star hotels. I don't know how they give these stars out but hopefully it is not for the amenities. But overall it was ok. The pool was nice and the staff was very helpful.

Positives: Nice staff, room had nice amount of space.

Negatives: Room was not very clean, do not consider it a 3 star, bathroom was not clean.