Staybridge Suites Chicago-Oakbrook Terrace

Reviewer: Not provided on Wed 16 Sep 2009 rated 7 out of 10.

Safe area near plenty of shopping. Quick drive into the heart of Chicago.

Positives: Nice kitchenette. Very good deal for the money.

Negatives: Thin walls. You will hear everything that's happening in the next room.

Reviewer: Not provided on Thu 11 Jun 2009 rated 8 out of 10.

This was a very nice hotel overall. Great location, nice breakfast, clean rooms, nice staff but when traveling with younger children, it would've been nice to have a pool when selecting a 3 star hotel.

Positives: Location/clean.

Negatives: No swimming pool.

Reviewer: Not provided on Wed 29 Apr 2009 rated 8 out of 10.

I was pleasantly surprised that the hotel was much nicer than I expected. I loved the lobby area and felt the rooms were nice. I also liked that there was a full kitchen in the room.<BR/>We were there 3 nights and did not have our room cleaned once by maid service so we did not get any clean towels or have our bed made.

Positives: I really liked the lobby area where we ate our breakfasts.

Negatives: There was one woman at the front desk who was very rude when we asked for directions to the closest mall.

Reviewer: Not provided on Thu 06 Nov 2008 rated 10 out of 10.

The hotel was ina great location, rooms were big and clean and the dvd collection at front desk was amazing. They are free of charge!

Positives: It was just fabulous.

Negatives: Nothing.

Reviewer: Not provided on Fri 12 Sep 2008 rated 10 out of 10.

The staff was very friendly and helpful with whatever we needed. They were courteous and had excellent customer service. They knew what was in the area and could give directions to the major visitor sites. They also had a business center with free internet access and fax at no extra charge. There was a full service kitchen in each of the rooms that included pots and pans as well as dishes and some miscellaneous condiments. I was very impresses with the hotel and would stay in this hotel again.

Positives: Full kitchen in room.

Negatives: No pool, no ice machine.

Reviewer: Not provided on Thu 07 Aug 2008 rated 1 out of 10.

Our room wasn't ready when we arrived (after check in time) and we were told to wait 40 minutes. The toilet overflowed at 1 in the morning and we used all of our towels cleaning it up. The area was not disinfected and they did not leave us with new towels.

Positives: They offered chocolates at the front desk.

Negatives: Poor customer service and room quality.

Reviewer: Not provided on Mon 09 Jun 2008 rated 10 out of 10.

Highly recommend this hotel. Clean, nice rooms, happy hour, breakfast, Wi-Fi. Everything you could ask for.

Positives: Clean.

Negatives: Nothing.

Reviewer: Not provided on Tue 15 Apr 2008 rated 9 out of 10.

I remember this brand from some consumer rating article awhile back. I have always wanted to check it out to see if it really was that good. Indeed, I think it is that good. The suite was roomy, clean, and comfortable. The breakfast was pretty good, with superior coffee service and a nice range of foods, most of which were non-junk. It took 20 minutes into Downtown with another 10 continuing on to the field museum. That expressway could be bad at certain times, but certainly not on the weekend mornings. We stayed at a 2-star place Downtown the next day for more than twice the cost (including the parking) and experienced one-fifth the quality.

Positives: Roomy suite with everything we needed; comfy beds.

Negatives: Luggage cart was hard to steer.

Reviewer: Not provided on Sat 15 Mar 2008 rated 9 out of 10.

Our first impression as we entered the hotel was that the hotel would be cozy, with the fireplace directly in the line of vision and burning. The lobby was attractive and the clerk friendly, even though we showed up quite late in the evening. The room was a comfortable size with some of the amenities of home. The kitchenette area was clean and neat. It is obvious that the housekeeping staff do a good job. The room was decorated nicely. The bed linens were attractive and appeared clean, although there were a couple of ink stains on the sheets. The bed was comfortable and we enjoyed a good night's rest. We did like the fact that there was a separate toilet and shower area from the bathroom sink and counter - good choice in arranging the room. I do not know the regular price of the hotel, but if needed a hotel, especially for more that a day, would definitely check out this hotel.

Positives: It was comfortable, clean and attractive. Wished I had had more time to spend there.

Negatives: It was a little hard to find from the main highway. A sign by the hwy would help.

Reviewer: Not provided on Mon 07 Jan 2008 rated 5 out of 10.

When we travel all we need are nice beds a TV and a place to shower. The lack of hot water and having to wait to be moved delayed us on our plans for the day. I like the hotel and it was clean.

Positives: Clean rooms with a nice leisurely front seating area. very nice breakfast area with different menu daily.

Negatives: Had to change rooms due to lack of hot water. No maintenance staff to look at problem.

Reviewer: Not provided on Fri 04 Jan 2008 rated 9 out of 10.

I really loved this hotel, but it was a little hard to find. The room was great, and lobby was beautiful.

Positives: We really liked everything. The room was very nice, and the lobby was beautiful.

Negatives: A little hard to find.

Reviewer: Not provided on Mon 31 Dec 2007 rated 10 out of 10.

Great location and wonderful staff. Beautiful premises and comfortable room. The continental breakfast was the best we've had at a hotel in a long, long time. The only thing we didn't like was the lack of housekeeping on the weekend.

Positives: Spacious, yet cozy. Very Good Breakfast!

Negatives: Lack of housekeeping service on the weekend.

Reviewer: Not provided on Wed 19 Sep 2007 rated 7 out of 10.

Very nice hotel, especially for the price. A delicious breakfast is also included. I highly recommend this hotel.

Positives: It had a very comfortable bed with nice pillows.

Negatives: There was a dirty popsicle stick under the night stand.

Reviewer: Not provided on Wed 12 Sep 2007 rated 9 out of 10.

Somewhat hard to find but worth it. Clean and attractive, obviously catering to business travelers.

Positives: Comfortable bed, spacious room, in room kitchen.

Negatives: No pool; no coffee in the room; strange to sign a "no party" agreement.

Reviewer: Not provided on Thu 02 Aug 2007 rated 8 out of 10.

Nice hotel, good location, close to Oakbrook shopping, eating places, etc. Parking after hours is horrible.

Positives: The full kitchen in the 1-bedroom suite.

Negatives: Parking at night.

Reviewer: Not provided on Wed 25 Jul 2007 rated 10 out of 10.

The rooms were very clean. The staff was very accommodating and the complimentary breakfast was one of a kind.

Positives: The front desk people always greeted you with a smile and the complimentary breakfast was more then we ever expected or experienced.

Negatives: Nothing I can think of at this time.