Renaissance Chicago North Shore Hotel

Reviewer: Not provided on Tue 14 Jun 2011 rated 5 out of 10.

The hotel is undergoing a major renovation. I stay here a lot and this is the first time I've been put in such a small room. (This was not one of the renovated rooms) I didn't know they came that small! The bathroom was teensy. The room smelled mildew. The air conditioning unit did not work well and I had to keep adjusting it during the night. It was also noisy. The attached restaurant, Ruth Chris Steakhouse is always fabulous.

Positives: Friendly staff.

Negatives: Small and

Reviewer: Not provided on Thu 20 Jan 2011 rated 8 out of 10.

A decent, very clean hotel with a nice staff, but certainly not a 4-star establishment.

Positives: Free parking.

Negatives: Small rooms.

Reviewer: Not provided on Mon 06 Dec 2010 rated 4 out of 10.

This hotel is in need of renovations fast.

Positives: Ruth Chris is located inside the hotel.

Negatives: Room service isn't 24 hours, second stay in a row where tub backed up.

Reviewer: Not provided on Sun 29 Aug 2010 rated 5 out of 10.

Like many Renaissance hotels, the lobby was lovely and staff generally very helpful. And like most Renaissance hotels, the lobby is about as far as it went. The room was small, bathroom tiny. Bedroom a 3 star, bathroom a 2. Hairs that were not mine in bathtub, behind toilet and bathroom floor.

Positives: Gorgeous lobby.

Negatives: Small rooms, definitely not 4 star, v small bathroom.

Reviewer: Not provided on Thu 17 Sep 2009 rated 8 out of 10.

This hotel felt very new and clean. Met all of my expectations!

Positives: Entire hotel is updated and clean.

Negatives: Location is a bit remote.

Reviewer: Not provided on Sun 23 Aug 2009 rated 4 out of 10.

This hotel is okay for business travellers. The in-room fan was too loud and the internet service policy was a bit pricey for the cost of the hotel. I was happy that I did not pay full price for this hotel since I did not feel the regular rate did not reflect the quality. I would probably not stay there again. In-room fan was too loud.

Positives: The lobby was very upscale.

Negatives: The room was a big disappointment. The in-room AC was very loud and inefficient. It interrupted our sleep both nights.

Reviewer: Not provided on Sun 16 Aug 2009 rated 7 out of 10.

i think the hotel is over rated

Positives: good price

Negatives: ice machine broken

Reviewer: Not provided on Tue 04 Aug 2009 rated 5 out of 10.

It was accommodating for business. They charged for internet access in the room but provided the internet free of charge in the business center, which was not working. Overall it was a leftdown.

Positives: The hotel staff was very nice and friendly.

Negatives: It was an older hotel that reflected its age. The rooms, especially the bathrooms were small. Definetly not a 4-star hotel.

Reviewer: Not provided on Mon 06 Jul 2009 rated 2 out of 10.

This is about the quality of a well used high rise Ramada Inn. Staff could care less about what was promised. Loud bar spilling over into lobby. Room very basic.

Positives: Location.

Negatives: Rooms, vastly over inflated rating, staff that could care less, singles pick-up bar.

Reviewer: Not provided on Wed 01 Jul 2009 rated 9 out of 10.

Nice hotel, convenient to our destination.

Positives: Shuttle service to train station.

Negatives: The bathroom was very small.

Reviewer: Not provided on Sun 10 May 2009 rated 9 out of 10.

Extremely happy.

Positives: Everyone was very friendly.

Negatives: Nothing.

Reviewer: Not provided on Mon 06 Apr 2009 rated 6 out of 10.

Lobby and restaurant facilities were decent, but rooms were average to below average and need updating. They charge for internet and for two days I couldn't get online. Bar and restaurant shut down early and there is nothing else around for 10 miles. Waited 15 minutes for a cab. Gift shop closes at will. No host bar or mini-fridge in rooms.

Positives: The staff was great.

Negatives: Location, rooms and

Reviewer: Not provided on Mon 16 Mar 2009 rated 7 out of 10.

The staff was outstanding. I didn't like not having a smoking room option, and I didn't like not being able to store or heat up my own food for my particular dietary needs. Bed was<BR/>very comfortable.

Positives: Hotel staff was extremely pleasant and helpful.

Negatives: No smoking rooms, no refrigerator or microwave. Imperative for business travel.

Reviewer: Not provided on Sun 01 Mar 2009 rated 7 out of 10.

The room was drafty and cold if you were within 8 feet of the windows. The room was not prepared for four people. Not enough towels or bath supplies. Even though we stayed for two nights and I had requested more towels, shampoo, etc., when the room was cleaned only three sets of towels were replaced. The room was clean, but smaller than described.

Positives: Very friendly and helpful staff.

Negatives: Poor pool area and hot/tepid tub.

Reviewer: Not provided on Tue 10 Feb 2009 rated 10 out of 10.

Beautiful lobby etc., plenty of parking, room very nice, staff friendly &amp; helpful. Would definitely stay here again.

Positives: Everything was clean and looked brand new.

Negatives: No complimentary breakfast that I know of.

Reviewer: Not provided on Thu 04 Sep 2008 rated 8 out of 10.

Nice hotel - good location, quiet comfortable rooms, nice TV - but they need curtains that close to block the light!

Positives: Close to train station, good location, comfortable.

Negatives: The windows didn't have light blocking curtains! It was bright in the room by 6:00 am.

Reviewer: Not provided on Wed 03 Sep 2008 rated 10 out of 10.

My stay at this hotel was fabulous. Service was excellent from the time I checked in until the time I checked out. Room service was faster than expected.

Positives: Fabulous hotel. Excellent staff.

Negatives: Bathroom was cramped.

Reviewer: Not provided on Tue 02 Sep 2008 rated 9 out of 10.

Great hotel, newly remodeled, although there was paint on the door knob, other than that, it was great.

Positives: Newly remodeled.

Negatives: Location.